1/5 Phoebe X. 4 years ago on Google • 2 reviews
The
worst
experience
in
my
whole
life
information
center
experience!
After
8
hour
train
trip
from
Zurich
to
Vienna,
we
wanted
to
buy
Vienna
City
Card.
The
service
time
is
until
7pm,
and
we
were
there
6:57.
The
counter
was
empty
but
didn’t
show
the
sign
of
“Closed”.
The
other
staff,
who
didn’t
do
city
card
service,
told
me
that
her
colleague
went
to
the
washroom,
and
asked
me
to
go
to
another
place
to
buy
the
tickets.
I
was
exhausted
and
my
kid
was
sick
after
long
trip,
and
I
had
my
parent,
who
are
nearly
70,
traveling
with
me,
so
I
didn’t
want
to
move.
She
continued
asking
me
to
go
to
the
other
place
to
buy
the
tickets
instead
of
waiting
for
the
staff
who
went
to
the
toilet.
I
did,
but
could
not
find
the
place.
I
realized
that
I
shouldn’t
lose
the
chance
to
buy
tickets
in
the
information
center
counter
and
went
back
at
7pm.
The
young
lady
was
back
and
refused
to
sell
the
cards
to
me.
She
spoke
to
me
in
a
very
bad
attitude,
as
if
I
did
something
completely
wrong,
and
I
treated
her
unfairly.
She
insisted
on
that
she
had
right
to
go
to
toilet,
which
I
agreed
and
fully
respect,
but
it
didn’t
mean
that
you
then
ended
up
work
earlier
even
people
were
waiting
for
you.
And
why
she
was
in
such
an
ugly
attitude!
I
feel
so
unwelcome
by
Austria
just
because
this
young
lady.
That
day
was
December
21!
I
hope
one
day
the
lady
could
see
this
message
and
understand
how
your
bad
attitude
and
refusal
to
give
the
services
to
the
people
who
deserved
to
have
gave
troubles
to
the
others.
Your
coldness
and
irresponsibility
ruined
the
reputation
of
the
city
in
one
minute.
I
had
to
look
for
the
shop
and
waited
in
a
queue....
4 people found this review helpful đź‘Ť