FitInn image

FitInn

Fitness center

😠 Mess, chaos, low qualification of the employees. Seriously, never ever this gym. Due to relocating to another country we faced the problem that the contract can't be closed earlier even if you move out of the country and can't rewrite the contract on anybody else (is it slavery or what?). In the gym... People often mention staff, training, workout, contract, friendly, studio,


Address

Dietrichgasse 25, 1030 Wien, Austria

Website

fitinn.at

Rating on Google Maps

4.60 (721 reviews)

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Working Hours

  • Wednesday: 6 AM to 12 AM
  • Thursday: 6 AM to 12 AM
  • Friday: 6 AM to 12 AM
  • Saturday: 6 AM to 12 AM
  • Sunday: 6 AM to 12 AM
  • Monday: 6 AM to 12 AM
  • Tuesday: 6 AM to 12 AM

Featured Reviews


Frequently mentioned in reviews: staff (11) training (8) workout (7) contract (6) friendly (6) studio (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Svetlana J. 4 years ago on Google
    Mess, chaos, low qualification of the employees. Seriously, never ever this gym. Due to relocating to another country we faced the problem that the contract can't be closed earlier even if you move out of the country and can't rewrite the contract on anybody else (is it slavery or what?). In the gym they told us, close the bank account, and that's it, on email hotline they said we need to pay till the end of year. So we went in May and paid the money for the rest of the year. Beginning of June - they try to book monthly payment, emails, sending the money back. End of June - Mahnung, some bank expenses for returning the money that they booked by mistake (THEIR MISTAKE). Refused to give information about the company management, because what is the point to talk to one of these people from the hotline, they mess up every single time. It seems like there is no decent IT system, process or quality management in the "company". No 1 in Austria?! That's some "fantastic" level for No 1 in Austria. It's embarrassing to work like this.
    7 people found this review helpful 👍

  • 5/5 Rainier S. 9 months ago on Google • 115 reviews
    Review for an Outstanding Gym: I recently had the pleasure of visiting this excellent gym, and I must say, it exceeded all my expectations. The facility boasts an expansive and well-designed space, making it a perfect environment for fitness enthusiasts like myself. The gym offers an impressive array of workout equipment, catering to a wide range of exercise preferences. From state-of-the-art cardio machines to an extensive selection of free weights, there was something for everyone. The availability of so many resources undoubtedly enhances the overall fitness experience. What impressed me even more was the gym's multi-level layout. With various floors dedicated to different workout zones, it never felt overcrowded, allowing for a comfortable and focused training session. The cleanliness of the changing area deserves special mention. It was immaculate, indicating a high level of attention to hygiene and maintenance by the management and staff. Speaking of staff, the gym employs a team of professionals who are not only knowledgeable about fitness but also fluent in English and German. This multicultural approach is a unique and welcoming feature, especially for international visitors like myself. Moreover, the staff went above and beyond to assist me in finding a secure location to store my bike during my workout. Their willingness to help and accommodate individual needs left a lasting impression on me. Overall, this gym is a gem that stands out in the fitness industry. Its excellent facilities, vast array of equipment, multiple floors, spotless changing area, and friendly, multilingual staff make it a top choice for anyone looking for a top-notch workout experience. I can confidently say that I will be returning to this exceptional gym whenever I'm in town.
    2 people found this review helpful 👍

  • 4/5 Ljuben 5 years ago on Google
    Very nice and clean but am I the only one who is upset that they only have mild warm water for showering? Im not expecting or asking for super hot water but one should be able to shower properly and without worrying about cold water, especially when you pay extra for the showering -_-
    4 people found this review helpful 👍

  • 1/5 hemch f. 5 years ago on Google
    be careful, recently opened so that the staff are not professional and they don't know how to deal with members in a gentle way. if you want to cancel your contract, you should inform them before 6 Months.
    4 people found this review helpful 👍

  • 5/5 Bojan R. 2 years ago on Google • 42 reviews
    Great and friendly staff. Lot's of various machines. Lot's of space between machines. Not expensive at all
    2 people found this review helpful 👍

  • 1/5 Firas f. 5 years ago on Google
    unfriendly staff they blocked my membership.... the receptionist SOPHIA, she didn't let me in to exercise, because i should dress my shoes only inside the studio, even i come by car and my shoes are very clean brand new .... worst than this, i told her okay next time i will dress my sport shoes only after coming inside the studio and not before... she didn't agree to let me in. it was very bad that i drunk my pre workout and i was ready to train ... no one informed me before... the rules say that i should exercise with sport shoes and sport clothes, already i have both ... anyway i canceled my contract and i went to Mcfit to train as a Guest. 🦁 ( one more thing, you can't cancel your contract only after 6 months of informing them )
    3 people found this review helpful 👍

  • 3/5 Mehmetarslan_public 1 month ago on Google • 39 reviews New
    It's really crowded! All devices are constantly occupied. My training now takes almost twice as long because I have to wait a long time everywhere. A solution to this urgently needs to be found. Edit: A member of staff is extremely friendly and attentive, greeting and saying goodbye on every visit. I actually hardly know anything about Fitinn. There are 3 stars for this (instead of 1 star) :)
    1 person found this review helpful 👍

  • 5/5 Mihály K. 1 year ago on Google
    Well equipped gym.
    2 people found this review helpful 👍

  • 4/5 Vladimir T. 10 months ago on Google
    Looks good, but they offer only one year contract. I’m staying only for 1 month in the city, so there no options for people like me:(
    2 people found this review helpful 👍

  • 5/5 Emil L. 1 year ago on Google
    Excellent place to workout! There is enough space and machines for training
    2 people found this review helpful 👍

  • 5/5 Michael P. 1 year ago on Google
    Fitinn studio with the best vibe
    2 people found this review helpful 👍

  • 5/5 Konstantin 4 months ago on Google • 11 reviews
    Started training here a couple of months ago and really enjoy it. The gym is clean well maintained and never uncomfortably full. Additionally Burak is a great motivator and knows how to get you in shape so if you are looking for a trainer to get you properly worked out you should definitely send him a message.
    1 person found this review helpful 👍

  • 5/5 M K. 1 year ago on Google
    Clean gym and great service
    1 person found this review helpful 👍

  • 5/5 Nene S. 1 year ago on Google
    friendly and open big gym
    1 person found this review helpful 👍

  • 5/5 Maybe B. 4 years ago on Google
    Great studio with AC, a lot of free space and great equipment.
    1 person found this review helpful 👍

  • 5/5 Celeste J. 3 years ago on Google
    always clean, friendly employees, lots of equipment to try out, and even a ladies-only section! basically a dream gym for a minimal price
    1 person found this review helpful 👍

  • 3/5 Thomas N. 2 months ago on Google • 24 reviews New
    First of all, I would like to praise the employee Serwan. Mr. Serwan is characterized by his friendliness and very positive customer-oriented behavior. Bravo keep it up. He obviously understands the 5 Golden Rules of the Fitinn chain. However, I think it's a joke when you hand in two completely worn-out training ropes and the employees put them back in the box. I said this to an employee today, February 18th, 2024, and she said what should I do now, I wasn't there. YOU ARE SIMPLY speechless for such a statement. In addition, the solarium 2 has been defective for weeks.

  • 1/5 Phil 1 month ago on Google • 5 reviews New
    Waiting for 1.5 hours. Studio still closed. Not a single Fit Inn in Vienna is available, only a recording that says you can call a studio, which you can't reach.

  • 5/5 Mohammad H. 1 month ago on Google • 3 reviews New
    You enjoy spending your time here. The studio really shines ;)👍👍👏 It would be even nicer if there was an additional cable machine, as the members seem to prefer using it here. Otherwise you can only recommend it to everyone

  • 5/5 Barbara R. 3 months ago on Google • 3 reviews New
    Begginng of January 2024: packed with some new folks and busier than usual. Better after 8 pm Overall, it is a very good solid gym that offers all you need for a proper workout.

  • 5/5 Elia R. 1 year ago on Google
    Very nice Gym. Michael was super kind and professional. Highly recommended!

  • 5/5 Omar K. 3 years ago on Google
    Good gym for your budget

  • 5/5 Milos M. 3 years ago on Google
    Top 👍🏻

  • 5/5 Roland A. 4 years ago on Google
    Bery nice Studio wirh a nice Personell.

  • 5/5 MaxXYZ 5 months ago on Google
    W Gym

  • 5/5 Paco T. 2 years ago on Google
    🅿️

  • 5/5 Lusine A. 10 months ago on Google
    Good air ventilation, plenty equipments, separate small space for female trainings

  • 5/5 Nasser Al H. 1 year ago on Google
    Cool

  • 5/5 Karam B. 1 year ago on Google
    Best place to work out very well equipped

  • 5/5 Ramona 3 months ago on Google • 1 review New
    The gym has good equipments and the best trainer! Thanks to Burak for his encouragement, guidance and great training sessions he provides. His expertise and knowledge, enthusiasm and positive attitude is making the experience enjoyable and engaging. He makes sure that the sessions are fun but still very challenging. You are the best trainer that anybody can ask for! :)
    1 person found this review helpful 👍

  • 5/5 Klaartje V. 3 months ago on Google • 1 review New
    Great club for functional and weight training. No nonsens results. Provides personal training. My son and I both train with Burak! I can highly recommend, also if you want guidance and coaching but not every week commitment. He is really nice and knowledgeable.
    1 person found this review helpful 👍

  • 5/5 Alexandra V. 4 months ago on Google • 1 review
    Very very professional staff, always here to help and to create friendships with us, the costumers. We are all here friends and from all gyms I have been în Vienna in the last years, I find this as home gym! Happy new year for Dietrichgasse Team! Back to dumbels now!
    1 person found this review helpful 👍

  • 1/5 Boris D. 2 months ago on Google • 2 reviews New
    One particular receptionist acting very bossy, rude, unfriendly. Should not be allowed to interact with customers as his attitude is not appropriate.
    1 person found this review helpful 👍

  • 5/5 Luis Valer del P. 4 months ago on Google • 2 reviews
    Top facilities very good cleaning and very friendly staff. Perfect gym near Donaukanal and Prater. Also easy parking in the area.

  • 5/5 Michael A. 4 months ago on Google • 2 reviews
    Used the gym while traveller overseas. Great gym and staff.


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