Senator Hotel Vienna image

Senator Hotel Vienna

Hotel

Stylish rooms in a contemporary hotel offering a casual restaurant & a trendy 24/7 lounge bar. People often mention hotel, room, good, clean, star, staff, rooms, breakfast, location, tram,


Address

Hernalser Hauptstraße 105, 1170 Wien, Austria

Website

www.rainer-hotels.at

Contact

+43 1 48808

Price rating

$91/night

Rating on Google Maps

3.80 (2K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: hotel (20) room (20) good (13) clean (13) star (11) staff (10) rooms (10) breakfast (10) location (9) tram (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Яна Миколаївна �. 1 year ago on Google
    Thank you, hotel owners! They help Ukrainians children. 29.03., they accepted my family, met us and we were received very warmly. A cozy place, friendly staff, everyone was informed as much as possible. I will definitely come back to you when I will travel 🙈♥️ Thanks for all🙏
    4 people found this review helpful 👍

  • 4/5 Kovács Jenő K. 5 months ago on Google • 188 reviews
    Very convenient location, great staff, very big and spacious rooms. I loved the bathroom a lot, probably the best hot shower I had. The breakfast was also worth the money (not the greatest selection, but it's nice). The receptionist even offered to send my postcards away.

  • 3/5 M.J. D. 8 months ago on Google
    I would say that our stay was okay. Breakfast was good and crew were attentive. However, this is not a 4 star hotel as they claim ( it has a 4 star on their Building). They don't have amenities such as a telephone and flat iron in the rooms which is a must for a 4 star hotel. The refrigerator in the room is not functioning. As I saw other reviews it has always been this way for several days or months with no action taken to resolve the issue. When I raised these concern on our arrival they said they can't do anything about it. The lobby is not always clean and leaves enter the lobby because the door is left open. I would say it is still okay to book in this hotel but don't expect a 4star amenities even if you see a 4star in the booking sites. The most would be a 3star rating.
    2 people found this review helpful 👍

  • 1/5 Violeta 9 months ago on Google
    I have no ideia how this hotel has 4 stars. Needs better hygiene, the room had cigarette butts (I don't smoke) also has a decomposing breakfast cereal on the floor (which was also not mine). Dinner was basic and most of the time disappointing. DON'T GO ON THE SUMMER, THE AIR CONDITIONER ONLY GIVES HOT AIR (you'll be having a hard time sleeping because the hotel is already hot).
    1 person found this review helpful 👍

  • 3/5 Kate 8 months ago on Google
    The room had a really bad smell of wet dog when we arrived but it went away after opening windows. The receptionist was not bothered though and she sent a cleaner to spray some air freshener. The bathroom did not smell great the whole time. The sheets had some sort of blood stain on them. The hotel was in a good location with lots of food places and a billa and Lidl nearby and was right next to the 43 tram stop to take you into the centre which ran late.
    1 person found this review helpful 👍

  • 3/5 Noel G. 6 months ago on Google • 37 reviews
    The staff were fabulous. The receptionists understood that I wanted to practise my poor German ( they spoke great English) and were really kind and patient with me. The hotel needs a facelift but it’s clean and tidy and handy for trams.

  • 4/5 Nikola A. 1 year ago on Google
    Nice place. Great in its price range. Well-connected to public transport.

  • 5/5 Jiří H. 2 months ago on Google New
    Good location - opposite the tram stop - everywhere easy and fast. Excellent breakfast.🙂

  • 2/5 Christina N. 10 months ago on Google
    The hotel is far from being 4 stars!! No slippers/robe/bottle of water in the room! The room was not ready in time! I asked for an iron and they told me that the cleaner didn't remember which room she gave it to. When I sat at the reception there were ants on the chairs. Uncomfortable bed. To come to the center where the opera is located - walking time plus a tram ride took 30 minutes. The only thing that was good was that the room was big and clean and that's it!!

  • 3/5 laurent s. 9 months ago on Google
    Definitely not a 4 star hotel by the standards i am used to. At best a mediocre 3 stars. They don't even offer a full minibar in the room. But its clean and the staff is amicable.

  • 4/5 D.Fazil 10 months ago on Google
    We liked the clean room and its location i.e. close to public transport. Efficient and helpful staffs made our stay very pleasant and memorable. Tea and coffee making facilities are available in the rooms. Highly recommended for those visiting Vienna.

  • 2/5 kiril g. 6 months ago on Google
    There is bad service, broken and unfixed things, the food is medium and the same. The rooms are small and not like in the pictures. The location is quite and nice.

  • 4/5 Steven E. 7 months ago on Google
    Clean, tidy rooms, Great welcome at reception, Far out from the center 1hr walk, but there are trams, I would stay here again. Breakfast is way too expensive at 22 euros each ridiculous price, cafe next door 5 euros.. Nothing in Vienna is open on a Sunday.

  • 5/5 Soso E. 6 months ago on Google • 6 reviews
    Simply great. It is located in a very quiet but convenient (transportation wise) area. The staff is very experienced, polite and want to be useful in every way they can. Our room was cleaned everyday without asking.

  • 5/5 Adam E. 6 months ago on Google
    Don't forget to use HotelDully.ᴄᴏm when booking any place. This site will compare countless booking websites and usually will have prices a lot cheaper compared to others! Thank me later on! This place is the best rated in this area. I have been staying here for a very long time. If you stay for a few nights you definitely won't be disappointed. We were very happy with our stay. Staff is very kind, rooms are being cleaned everyday, also beds are comfortable. Close to little shops and cafes.

  • 3/5 Robert F. 11 months ago on Google
    Bad matress & very big pillow

  • 1/5 IV consul L. 1 year ago on Google
    not a proper hotel, do not recommend

  • 4/5 Elena C. 2 years ago on Google
    Quite spacious rooms and clean with spacious bathroom.. very close to city center and with available parking with 15 euro per night charge.. quite easy check in.. we stayed only for a night.. prices quite high..

  • 3/5 manjari j. 4 years ago on Google
    Quite average hotel. No amenities at all. In the room there isn't even a kettle to boil water. Also, there's no provision of tea/coffee in the room. The complimentary breakfast served in hotel is good, and has good spread. The rooms are quite small and dingy but clean.

  • 5/5 Оксана �. 1 year ago on Google
    Very nice hotel. Clean, convenient, comfortable rooms, friendly staff.

  • 1/5 Roxana A. 2 years ago on Google
    The room they first gave us was not clean. The man at the reception was very impolite and said it was normal, however after insisting, we got another room.

  • 3/5 Jarmo Y. 2 years ago on Google
    Very clean hotel. Staff is professional but not so warm. They took care because they have told to do so. Beds were like stones, not possible to sleep whole night like baby. You turn and turn again many times in the night. Good location, not in the middle of the town, but easy to reach the center. Quite good p/q ratio.

  • 3/5 Rony T. 2 years ago on Google
    I won't rate it 4 star. The reception area is small, not impressive as according to 4 star. The noon reception is rather friendly but not professional enough as a front reception service staff. Our room's neither the safety box nor air conditioning function was working. Cleanliness and near to public transport however are the plus point. Lastly, in terms of breakfast, it does worth to go.

  • 3/5 Riitta-Liisa Y. 2 years ago on Google
    We have been several times in this hotel! The location is good and easy and quick to go center or airport! Quality and price is hand to hand! That isn’t fancy or luxury but it’s very clean and service is good and friendly! Rooms are also clean but first when you go to the room there is something bad smell but it goes away when you keep windows open! However I can recommend this when you come to Vienna!

  • 5/5 Radoslaw Z. 3 years ago on Google
    Nice rooms, good locations, good service. Bad parking but managable.

  • 2/5 Hakan A. 4 years ago on Google
    One of the worst, uncomfortable bed in an european hotel room. The breakfast room is so small. In fact The room is good for 50 people, but there are at least 100 people in the breakfast area. The staff is nice, the location is good; near the tram. It says 4 star hotel, but the truth is 3 (or 2.5) star. If you want to be comfy while you are sleeping, do NOT go to this hotel !

  • 4/5 Ville N. 4 years ago on Google
    Nice place. The room was cool and the staff was helpful. I slept like a baby in the comfy bed. Nothing bad to say about the place, but also nothing particularly remarkable. The location was quite convenient, right next to a tram stop (tram 43), from which you can get easy access to the rest of the city. We didn't try the breakfast.

  • 4/5 Lev B. 2 years ago on Google
    Clean place but definitely not 4 stars

  • 2/5 Federica M. 2 years ago on Google
    Room was dusty and a young guy at the reception was quite a pain to be honest. Fair price for being Vienna but I definitely do not recommend it.

  • 5/5 Raluca C. 2 years ago on Google
    Very nice and helpful staff, clean and confortable, good breakfast. Direct tram to City center, quiet area.

  • 5/5 Fatal1ty !. 2 years ago on Google
    Very nice, clean hotel, we had cosy room which was very quiet in spite of the loud traffic outside. It had everything we needed. Staff was very friendly and helpful, no problem with English. Hotel located close to tram station which goes directly to center. 15 euro additionally for the parking spots (watch out, they are very tight), 10 euro for breakfast which was ok.


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