McDonald's image

McDonald's

Restaurant Fast food restaurant

Classic, long-running fast-food chain known for its burgers & fries. People often mention bathroom, coffee, McDonald', good, order, nice, McDonalds,


Address

Rotenturmstraße 29, 1010 Wien, Austria

Website

www.mcdonalds.at

Contact

+43 1 5332072

Price rating

$$ $$

Rating on Google Maps

3.80 (4.3K reviews)

Open on Google Maps

Working Hours

  • Wednesday: 7 AM to 4 AM
  • Thursday: 7 AM to 4 AM
  • Friday: 7 AM to 5 AM
  • Saturday: 7 AM to 5 AM
  • Sunday: 7 AM to 2 AM
  • Monday: 7 AM to 2 AM
  • Tuesday: 7 AM to 2 AM

Featured Reviews


Frequently mentioned in reviews: bathroom (10) coffee (10) McDonald' (7) good (7) order (6) nice (6) McDonalds (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Luca R. 3 months ago on Google • 58 reviews New
    You need to pay 50 cents to use the toilet even after having paid your order. Corporate greet at its peak. The food is like any other McDonald's.
    1 person found this review helpful 👍

  • 1/5 Emil Marian R. 1 year ago on Google
    Veggie burger tastes like beef, very oily and they still charged me for the bathroom after i ordered food worth 30€ (the sign in the bathroom says customers can use it for free 🥴)
    1 person found this review helpful 👍

  • 1/5 Tag T. 10 months ago on Google
    I went and ordered around 9:50 am at 7th May, 2023, there is a south eastern asian look female staff, her service attitude was really bad, when I respectfully asked her whether my order was prepared completely, she replied with just a "yes" with so ugly facial expression and contemptuous tone. However, when she served the next local customer, she had a completely different attitude with smell and polite tone. Then when I asked for the sugar from her, her attitude was still really bad to me…… During that, another local customer interruptly asked her for something,she just left me alone and served that lady……… Is there any way to complain it…… In other McDonald, I never met such awful experience……
    1 person found this review helpful 👍

  • 1/5 Geani 1 year ago on Google
    NO FREE TOILET. ! Same food as all McDonald's, but they got something new. You need to pay to use the toilet. So, on top of your coffee, just add another €0.50. Now, is not that cheap place to have a coffee ....
    1 person found this review helpful 👍

  • 1/5 Michael G. 2 months ago on Google • 1139 reviews New
    Called here for a quick coffee break, just because it was handy. A rather busy branch, spread over 3 floors. Toilets in the basement area. The lift call button from the 1st floor to ground didn't work... a good job there are stairs! Watch out for beggars that are harassing when you say no cash..... and then demand you buy them food with plastic! On the plus side, the coffee was ok! I won't be back here in a hurry!

  • 3/5 ベナクリス 8 months ago on Google • 428 reviews
    It's a McD with a standard affair of food and atmosphere, food thrown together, and that odd stench in the dining area. The server this morning was really kind and friendly.

  • 3/5 Olga K. 2 months ago on Google • 98 reviews New
    Normal Mc Donald’s food. They were fast but nobody uses gloves in the kitchen. They also made a mistake on our order. We ordered still water but they gave us sparkling.

  • 4/5 Ömer B. 3 months ago on Google • 78 reviews New
    It's crowded and finding a place is a problem. You may also have some difficulty since you make the payment through machines. If you are one of the locals there is no problem, but if you come as a tourist the system is different.

  • 1/5 Nadine A. 11 months ago on Google • 78 reviews
    Overpriced. Their cakes are dry. You can get way better desserts in practically any other restaurant in Vienna. Not recommended at all.

  • 1/5 spottyz 7. 1 month ago on Google • 31 reviews New
    Just ordered and i want to go to bathroom and must to pay an extra 50 cents. The guy from bathroom won't let me to go to bathroom with bill. To recover the money you should go at bathroom first, not after you eat

  • 5/5 Ellen W. 10 months ago on Google • 20 reviews
    Order chicken homestyle wrap , strawberry shake and new potato chips. Wrap is good as the chicken is not dry at all! The serve speed is very fast. This McDonald’s also come with good location and can enjoy the Danube river view .

  • 1/5 Camila S. 3 months ago on Google • 9 reviews New
    Stupid staff, they don't explain anything properly and they say the bathroom is paid even for clients which I HAVE NEVER SEEN in McD. So I had my order and the lady still told me I had to pay to use the bathroom. I am not going back in that specific Mc. D.

  • 1/5 Adriana S. 1 year ago on Google
    Service there was very arogant and rude, especially the woman with short blond hair. Also why should I pay for WC like a guest? Fries was cold and burgers terribly packed with ingrediences all over the boxes. Never again.

  • 5/5 Natasha J. 1 year ago on Google
    Bathroom costs .50 euros but is a nice one. Not bad for a McDonald’s.

  • 1/5 Marie 1 year ago on Google
    one of the worst Mc Branches which I have been,so crowded ,most of the automatic machines are broken,the Waiters do not care about the quality of the foods. They are so careless and do not put the necessery stuff with the foods.I do not recommend this place at all,the worst Thing is also their music that Plays for hundreds times to go to your nerve....

  • 3/5 Katrinecz J. 9 months ago on Google
    A little bit messy. The toilet costs 50 cents, which you can get paid back when you order afterwards. Staff wasn't very nice

  • 1/5 Strx S. 6 months ago on Google
    This McDonald's is more expensive than usual and didn't have the essentials like Ketchup only for a fee. Unbelievable to have to pay for the toilet.Also the staff wasn't helpful.

  • 2/5 george t. 6 months ago on Google
    It is more expensive than usual and there's no mustard for free as they used to. Also they didn't have all the types of coffee

  • 5/5 Milenko 9 months ago on Google
    It‘s McDonalds so you know what you can expect.

  • 2/5 Filip Z. 1 year ago on Google
    Very rude service lady refused to help me, rolled her eyes when I tried to explain my order. Some hose was carried through entire place, chaotic atmosphere. But some great people worked there so not all was bad.

  • 5/5 Jack F. 10 months ago on Google
    Nice McDonalds in the heart of Vienna, Nice views and great food. Staff are very nice with good english and german alike. Cleaning is done regularly and looks extremely clean on entry The only issue i have with this location is the need to pay to use the bathroom.

  • 3/5 alan j. 6 months ago on Google
    The place is very crowded, the food is pretty average. The bathroom costs money and the Worker at McCafé was very unfriendly and rude.

  • 4/5 Adam B. 4 months ago on Google
    Food and restaurant was excellent but never have I had to pay to use the toilet at any McDonalds in the world. Very strange. Also they charge for ketchup? Come on....

  • 4/5 David G. 2 years ago on Google
    This is a typical McDonalds. The difference is the quality of the food at this McDonalds (located in Vienna) is a higher quality food.

  • 4/5 Ashraf F. 2 years ago on Google
    The coffee was good .

  • 3/5 Whooomz O. 2 years ago on Google
    It was okay. I appreciated the fast delivery. Nuggets were tasty and the big Mac was okay.

  • 4/5 Alex L. 2 years ago on Google
    Ordinary service. But its good.

  • 4/5 Pavlo B. 2 years ago on Google
    Nice McDonalds location, especially upstairs area. However, the tables may get quite dirty when it's in a crowded day.

  • 4/5 Cédric B. 3 years ago on Google
    Customer experience 💙💙💙 Service 💙💙💙 Location 💙💙💙💙 Price/Quality 💙💙💙 Super efficient and fast service with 150 Sears in the upper level

  • 4/5 Roman T. 2 years ago on Google
    McCafe was OK. Tasty coffee Frappuccino.

  • 4/5 אורלי �. 2 years ago on Google
    Good place clean

  • 5/5 Nikoloz K. 2 years ago on Google
    One of the greatest late night snacks I've had, it's awesome that it's a 24 hour McDonald's. Also the staff is really nice 🙂.

  • 5/5 Dark 2 years ago on Google
    They have nice toilets, who cares about the food

  • 5/5 Andrii D. 2 years ago on Google
    Everything was quick and delicious. Service is on very good level

  • 4/5 James M. 2 years ago on Google
    This was my spot for cheeseburgers back in the day. They kept me full n happy.

  • 2/5 Bubi 4 years ago on Google
    It's a busy place, so I thought, the food will be fresh, it is not. The potato was cold.

  • 3/5 Lucie C. 1 year ago on Google
    Food was normal McDonald's standard, perhaps even more bang for your buck than a UK McDonald's. An average medium meal appears to be about 8.50€. The place was very very clean. However, you must pay to use the toilets which I thought was strange - even if you are a paying customer.

  • 1/5 M V. 1 year ago on Google
    Probably the most pathetic meal I've ever had at McDonald's. Order ready within 30 seconds which only means everything was already pre made. Fries were just warm enough to eat, soft. Burger had half a pickle piece and 1 union, everything was dry. 👎🏼👎🏼

  • 2/5 Federico K. 1 year ago on Google
    I wanted a coffee with cake offer that is in all the Mac cafes and in this Mac Donald's they don't have it on view to the public so I complained and they had it active but without offering the public on the billboards to charge you separately for the coffee and the cake instead of the offer saving me almost 3 euros.

  • 5/5 Vienna F. 1 year ago on Google
    Upstairs is a nice sitting area and I've always loved their chocolate chip cookies.

  • 2/5 Roma D. 1 year ago on Google
    If the person who creates burgers has two hands then they both are left. Burgers look like lego in a box… awful.

  • 1/5 victor van l. 1 year ago on Google
    Just kicked out, for just washing my hands…. Don’t go there! Burgers are fine though…

  • 1/5 Ana K. 1 year ago on Google
    Ordered coffee and there had no sugar We have asked for it. And the responsible person told us that they had no sugar anymore. ! The hot chocolate has been prepared in front of us. - one Glas with the powder and inserted hot milk with too much foam- we had to mix them ourselves - incredible- personell

  • 2/5 Miroslavs K. 2 months ago on Google • 2 reviews New
    I didn't feel safe because there are a lot of beggars inside who always come up and ask for money and the workers don't do anything. Very unpleasant. There is also no place to charge your phone. Toilet fee is 50 cents.


Call +43 1 5332072 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Late-night food
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout

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