Do not recommend going to the emergency when you have an emergency because they don't treat it as an emergency. I had shortness of breath and wanted to immediately see the doctor and the interns there asked me to wait after a 30 min long registration process. Well the waiting was for 1.5 hours and I was not allowed to remove my mask because I had difficulty breathing. There are a few idiots working there. Please be careful and stay away from them. They might take your life because of pure negligence.

I went with my wife to the emergency department and the shock was when I started to enter ... no one speaks English ... no one helps you if you do not speak German so some workers do not know which department we go they look like as strangers in the hospital.. personally think Austria deserves much more and should know that English is the mastet of languages and all employees should speak 2 language at least like others neighbors countries... I just takes my wife and wont to private hospital much better..

I went to this hospital at midnight because i was having symptoms of a stroke, when i went there they were all dismissive and rude. The doctor in the room asked me "What were your expectations when you came here in the middle of the night?" (Mit welcher erwartungen sind sie jetzt hier gekommen?) I told him i wanted to know Why i had the symptoms i had, he barely examined me and said "how should i tell you what your pain is at 12Am in the morning? you should go to your Home doctor." I was left speechless and left. This doctor was the rudest most ignorant person i have seen in that hospital. I had to go all the way there to leave in less then 5 minutes without any diagnose.

If I were able to give this place zero stars, I most certainly would. The level of rudeness exhibited by the staff at this hospital is simply unbelievable. Having visited numerous hospitals in Austria, I can confidently say that this one takes the crown for being the worst of them all. The staff, including the doctors, demonstrate a shocking lack of professionalism and empathy. Moreover, the overall organization is severely lacking, leaving patients feeling neglected and frustrated. It's truly disheartening that such an establishment exists, as it undermines the trust we place in healthcare institutions. There is an urgent need for significant improvements in the attitude, behavior, and organizational structure of this hospital.

I had to go in the late evening to the emergency room because of very strong pain in the abdominal area during the first pregnancy weeks. I was extremely scared and hope for some competent and friendly treatment. The receptionist was extremely unfriendly, the doctor was even more unfriendly. He didn't even speak to me or looked at my xray. Instead the assistant (or his student) spoke to me and did the whole evaluation. At the end, when they didn't find anything strange, the doctor made clear that I was not supposed to go there but go to my normal doctor instead. Which would be then available only after the weekend. So according to him, I'm supposed to suffer pain and sit around not knowing what's happening with my body. I wonder what's the hospital for then.

If I could give this place zero stars I would. We are here from the United States for my daughter to study at a music academy in Vienna. I believe she had food poisoning and could not keep anything down, even water. Our US doctor advised us to go to the ER (nothing else open on Sunday) to avoid dangerous dehydration. She simply needed an IV and possibly some zofran. It should have been simple in and out. Hardly. They charged us a €500 deposit. Then we sat in the waiting room for hours and hours while everyone else was seen, many for similar complaints who arrived after us. We finally left without being seen by anyone because my daughter was so ill and needed to lay down. They had her in a hard plastic chair sitting up. They refused to refund my card before we left. I thought Vienna would be a modern city with at least adequate medical care. Not so. We were told that this was the largest and best hospital in Vienna. It felt like we were in a third world country. I pray no other Americans get sick while here. The medical care in this country is a joke.

I had the bad luck to end up in the neurology department where I was rightfully sent to by the main ambulance. At neurology I ended up getting a 2 minute assessment by an arrogant doctor who said "it was all in my head" and "you can call it imaginary". Even though I don't expect an in depth investigation by a general hospital, I certainly regard his whole demeanor not educated and dismissive and will certainly report this to the Ombudsstelle.

I simply wonder if they are real doctors I have multiple bad experiences with this hospital. The quility of every thing including the medical thing are very low, and you have to wait hours long to get your self even more sick. I so not recommend it! Every doctor there does what he wants and when an operation has failed or have later on side effects they try to throw it on each other.

As a tourist, definitely do not go there. After being informed by reception that the visit would cost 50 euros, the doctor changed the price to 150 euros! I also had to pay him in the consultation room. He checked my blood pressure, temperature and chest as I had acute bronchitis. The doctor did the examination poorly, he just rushed through. Did not check my throat, ears or nose. He prescribed antibiotics for three days, and told me that if I am not better in three days I need to come back. After three days I am just as sick as when I went in. I think he knew the three days course will not be enough. Will definitely not go back there. Stay away. Exploitation of patients feeling vulnerable.

(Translated by Google) Wait 3 to 4 hours if not longer. The doctors and the staff are sometimes overwhelmed! Had an appointment in the cartilage clinic at 1:30 p.m. I was there earlier and didn't get there before 5 p.m. !! The best thing to do is to register at the control center and then walk for 2 hours or eat something because it is not your turn to do so before that. (Original) Warte Zeiten 3 bis 4 Stunden wenn nicht sogar länger. Die Ärtze und das Personal ist teilweise überfordert ! Hatte in der Knorpel Klinik einen Termin um 13:30 wahr schon früher da und bin vor 17uhr nicht rangekommen !! Am besten man geht zu Leistelle anmelden und dann 2 Stunden spazieren oder was essen weil vorher kommt man sowieso nicht an die Reihe.

(Translated by Google) The doctors at the children's ward are really competent and friendly, but the doctors at Unfall Chriugie are simply disrespectful. I was in pain because almost my entire toe nail was almost completely torn away, the toe was constantly numb and the only thing the doctor says is you can't do anything except give painkillers, you could have done so many other things like just the nail tear away, however, when my father mentioned exactly that, the doctor came with the statement no, there could be a nail deformity but I know someone where that had to be done and there was no deformity and nothing and that my father was not dependent on me at 15 I think it is understandable that I want to give pain medication. Shortly after my father mentioned this, another doctor came and yelled at my father, so we just left and the main doctor shouted after us "I didn't invite you to come here" So I went home with pain again and now my parents treat it on their own with the risk of inflammation.A really bottomless cheek that these 2 men are still doctors if they don't even manage to keep themselves verbally within limits (Original) Die Ärzte bei der Kinderstation sind wirklich kompetent und freundlich allerdings sind die Ärzte auf der Unfall Chriugie einfach nur respektlos. Ich hatte Schmerzen weil fast mein kompletter Zehen Nagel fast komplett weg gerissen ist, zudem wurde die Zehe ständig taub und das einzige was der Arzt sagt ist kann man nichts machen außer Schmerzmittel geben, dabei hätte man so viel andere Dinge machen können wie einfach den Nagel weg reißen allerdings als mein Vater genau das angesprochen hat kam der Arzt mit der Aussage nein es könnte zu einer Nagel Missbildungen kommen allerdings kenne ich jemanden wo das gemacht werden musste und es kam zu keiner Missbildung und nichts und das mein Vater mir mit 15 keine abhängig machenden Schmerzmittel geben will ist glaube ich verständlich. Kurz nachdem mein Vater eben das ansprach kam noch ein anderer Arzt der meinen Vater angeschrien hat daraufhin sind wir einfach gegangen und der Hauptarzt hat uns hinterher geschrien „Ich habe sie nicht eingeladen her zu kommen" Also bin ich wieder mit Schmerzen nach Hause gegangen und jetzt behandeln meine Eltern das selbstständig mit Gefahr auf eine Entzündung. Eine wirklich Bodenlose Frechheit das diese 2 Männer noch Ärzte sind wenn sie es nicht mal schaffen sich Verbal im Rahmen zu halten

Broke my ankle while on Erasmus-exchange and am writing this review 2 months post-break. I really appreciated the frequent follow-ups (approx. every 2 weeks until cast could come off and then 3 weeks after cast removal). I must say my experience varied each time depending on the doctor but overall I had a good experience with all (some nurses don't want/can't speak English, but it's okay if they're good at their job 😄). It's also efficiently organised, so I stayed approx. 1 hour each time I came for a follow up (including x ray, cast care, doctor's advice). The language can be a barrier sometimes, so be sure to ask enough questions to understand well. Overall I was impressed with the care of the staff! Was always happy to come here and progress in my healing.

My mother is 95 and was admitted the day before yesterday for the second time within 12 hours. The first time they sent her home again where she immediately fell again which caused a bleeding wound on her head. I am a native Austrian but have lived in the US since 1994. I have a camera installed at my moms place and took a photo of her fall. We have applied for a Pflegeheim and waiting and when I called (19C) today to inquire about my mother’s well being I never got an answer. The woman just said that my Mom is taking up an “Akutbett”. My mother is not an item but a human being and me being so far away causes even more concern. One would expect more compassion from someone who works in the healthcare industry. I hear there are job openings for Billa cashiers where this attitude would be appropriate. It’s just heartbreaking and unbelievable.

I am currently pregnant and had a very bad night. I have been vomiting and having diarrhea for two days and decided I should see a doctor as I was severely dehydrated and I wanted to make sure the baby is not affected. As I don’t know much of the hospitals in Vienna I came to AKH due to a friend’s recommendation. The receptionist accepted me and asked me to wait. The nurse clarified why I’m here and I explained. She said I came to the right place. Then doctor called me in and said that as I look fine he won’t deal with my case because they only accept complicated cases. I asked what if I need an IV due to severe dehydration as I kept vomiting and having diarrhea, and his answer was just that they’re a medical university and my case is too simple. I was completely shocked that he wouldn’t even bother explain in detail and just dismissed me. In other words, unless someone is brought into this hospital by an emergency car, don’t bother coming here. The doctors are insensitive and quite unprofessional.

My father has had second stroke in this hospital during treatment and become totally disabled. They keep him 9 monts in hospital only to take money from assurance. ....NOT RECOMMEND at all! Unpleasant staff, ignorant, unorganized, I do not have trust in this hospital at all

Imagine an insanely big McDonald's run by a retiring Soviet politician. It's like a McDonald's because they spend 2 minutes with you and you are out of the door before you even realized that you had questions. You get your cast, and no one cares about anything else. It's run like a Soviet Enterprise, because it's like a machine that never been oilied. I wait here on average around 4 hours the last 6 times i have been here. That for <5 minutes of doctor's time. The best was when the IT dept. took 2 hours to copy 400mb x-ray files from a USB stick, because it had a "strange file format". That was the universal FAT32. No one cared that I offered to put it online, instead I was shouted at by the nurse.

(Translated by Google) Under all sow. It's unbelievable how inhumanly one can treat sick people. Nobody knows their way around, you get wrong information, the nurses with gel nails and chewing gum don't even know which examination they are preparing for, whether / when you can eat and drink, when you have to be taken where, etc. Apparently there are none between the departments Communication takes place. I got in healthy and got out sick after not eating for 2 days. Instead of receiving information that should be taken for granted, the answer to a critical question was that I could leave at any time. Incomprehensible. I repeated the same important information 5 times, which nobody answered because nobody felt responsible. Complete diffusion of responsibility in there. Even in an emergency, 10 horses can no longer get me into this hospital. I would recommend people who see human dignity as inviolable to stay away from this building. (Original) Unter aller Sau. Unglaublich, wie unmenschlich man Kranke behandeln kann. Niemand kennt sich aus, man bekommt falsche Informationen, die Pflegerinnen mit Gelnägeln und Kaugummi wissen nicht einmal, für welche Untersuchung sie einen vorbereiten, ob/wann man essen und trinken darf, wann man wohin gebracht werden muss etc. Anscheinend findet zwischen den Abteilungen keine Kommunikation statt. Ich bin gesund reingekommen und krank wieder raus, nachdem ich 2 Tage nicht gegessen habe. Statt Informationen zu erhalten, die selbstverständlich sein sollten, bekam ich auf eine kritische Frage die Antwort, dass ich ja jederzeit gehen könne. Unfassbar. Ich wiederholte 5 x dieselben wichtigen Informationen, auf die dann trotzdem niemand einging, weil sich wohl niemand zuständig fühlte. Komplette Verantwortungsdiffusion da drinnen. In dieses Krankenhaus kriegen mich selbst in Notfällen keine 10 Pferde mehr rein. Personen, die die Menschenwürde als unantastbar sehen, würde ich empfehlen, sich von diesem Gebäude fernzuhalten.

(Translated by Google) This hospital is unable to operate on a patient as agreed. You postpone it all the time for no reason. Have you ever heard of time management and organization? Apparently not. I could have done better without studying. (Original) Diese Krankenhaus bekommt es nicht hin einen Patienten wie vereinbart zu operieren. Sie verschieben es die ganze Zeit ohne Grund. Haben sie je etwas von Zeitmanagment und Organisation gehört. Anscheinend nicht. Ich ohne Studium hätte es sogar besser hinbekomme.

I must say I had a very pleasant experience yesterday. Went to the ER after Covid with a racing heart and cold sweat - they did an EKG and blood tests in less than 10 minutes, doctor was able to diagnose the problem and treat it in less than 30 minutes total. Everyone was extremely nice and treated me with respect. Thanks a lot!

today I had a miscarriage, this woman from 8c first laughed, then yelled at me. I left the gynecology department without speaking to any doctor or midwife, crying without any support or help. went home, after an hour I've start bleeding, lost the pregnancy.

The most disrespectful personnals ever. They are scream everybody! Disgusting place!!!

As a tourist avoid this hospital at all costs. Huge waiting times you have to pay 150 euros if you dont have an insurance and with the same price you can go to a private clinic and have a proper treatment. I had food poisoning waited 2 hours to be seen by a doctor and after a fast check up of blood pressure i was left waiting for 3 hours without any notice before i was seen again. I could have stayed at the hotel better. Not to mention the staff was impolite and nobody cared at all. Horrific experience...

I went to the emergency after an injury on my thumb. I waited about 45 minutes for my turn. The staff and doctors were all very friendly and compassionate even though they were all quite busy. Patients with an European Insurance do not need to pay for the treatment. Thank you AKH!

I'm giving the hospital campus a 5. As a medical doctor who's worked in the oldest hospital in Bulgaria, it pales compared to this. I've visited it to sit an exam in anesthesia and it was well organized. I haven't gone inside but judging by how they treat their students it's obvious that the medical service is of high quality too.

Such bureaucractic! My 3 year oldson cant visit his Mama and new-born brother. I have to leave the boy 5 minutes in the lobby and bring some stuff upstairs to my wife. The woman , who sits at the main entrance and can decide whom to enter, even told me to ask my wife to come down to get the stuff. Isn't it ridiculous? And she is a woman! Try to imagine the face of the woman. Maybe i am an Asian. She may not dare to say that to a Austrian. I have to leave my boy alone at the lobby. In 4 minutes i come back from 15th floor. And two securities (with orders from the woman) came and ask me to leave. Cruel! Shame on this. Even in China this won't happen!!!

I went to ER this morning, apprehensive as a foreigner going to a hospital especially after reading many of the negative reviews here. However, all of the staff that I met where friendly and spoke good English. I was particularly impressed by the doctor I saw; extremely thorough, taking the time to go through my medical history in detail and observe me thoroughly before undertaking many different tests and offering me some treatment. Extremely impressed!

Saturday 11 of November 2023 , I had severe pain in my legs and repeated chest pain plus confusion as result of 4 days non sleep ! After 16 hours in the Ambulance the doctor she sent me to psychology KH nord ! She said all OK just !!! W+÷×+=%<> ,Big Thanks to KH Nord they discovered thrombosis in my lower body and i am still under treatment as result of wrong and late diagnosis . Guys I just got confused again what to say to this Dr ? Any one please feel free to recommend what to say and what to do ? I just got shocked.

I took my kid there in October 2014 for a belly pain. It turned out to be an appendicite. He was admitted urgently, had a surgery within 2 hours. Everything went smoothly. I went on other occasions. Sometimes I had to wait for more than an hour, but that was fine. They have professional staff.

(Translated by Google) 2.5 hours ago they said 1 hour. 1.5 hours ago they said 30 minutes. I drove here as early as possible by appointment and now I'm waiting another 4 hours. I am not interested in AKH feedback. Everyone knows what it's like here. (Original) Vor 2,5h sagte man noch 1h. Vor 1,5h sagte man noch 30min. Bin extra so früh wie möglich terminlich vereinbart hergefahren und jetzt warte ich wohl noch weitere 4 Stunden. AKH Feedback interessiert mich nicht. Jeder weiß wie es hier zugeht.

(Translated by Google) Absolute cheek .. my blood had to be examined and was then allowed to wait 6 hours until the extremely annoyed staff informed me that the results would not be ready until tomorrow. Thank you for such a waste of time! (Original) Absolute Frechheit.. mein Blut musste untersucht werden und durfte dann 6 Stunden warten bis mir das äußert genervte Personal mitteilt, dass die Ergebnisse erst morgen fertig sind. Vielen Dank für solch eine Zeitverschwendung!

(Translated by Google) this secretary thinks she is cheffe (Original) diese Sekreterin glaubt sie is cheffe

(Translated by Google) Had an emergency intervention on December 19th, I would have liked to have someone with me during the waiting time at the beginning of the emergency room or afterwards, but unfortunately because of CORONA, it would have been allowed only after 1 week !! Otherwise, on the whole, everyone tried hard to make your stay as pleasant as possible! Thanks to the team I 20 (Original) Hatte am 19.12 einen Noteingriff hätte gerne jemanden bei mir gehabt in der Wartezeit am Beginn bei der Notaufnahme bzw. danach war aber leider wegen CORONA nicht möglich,erst nach 1 Woche wäre es gestattet gewesen!! Ansonsten waren im Großen und Ganzen alle sehr bemüht einen den Aufenthalt so Angenehm wie möglich zu machen!! Danke an das Team I 20

(Translated by Google) Everything is professional. (Original) Alles ist professionell.

(Translated by Google) Had an appointment at 9:00 am, was there shortly before nine o'clock in order to get there in time, only to arrive at a crowded waiting room (20 people in the smallest of spaces - and that at the time of Corona). After an hour of waiting I went to the counter to ask how long it would take. There an annoyed sister tells me: "What do you want, you wait an hour anyway." Boom That's great! After another three hours it was my turn. Terrible, human unworthy conditions. And that in the middle of Austria. Apparently you have to know a doctor to get it faster or to have additional insurance. Welcome to the two class society. (Original) Hatte einen Termin um 9:00, war schon kurz vor Neun dort um rechtzeitig dran zu kommen, nur um dann an einem überfüllten Warteraum anzukommen (20 Leute auf kleinstem Raum- und das zu Zeiten von Corona). Nach einer Stunde Wartezeit bin ich zum Schalter gegangen um nachzufragen wie lange es noch dauern würde. Dort teilt mir dann eine genervte Schwester mit:"Was wollen Sie denn, Sie warten doch eh erst eine Stunde." Bum. Das ist mal top! Nach weiteren drei Stunden war ich dann dran. Fürchterliche, Menschen unwürdige Zustände. Und das mitten in Österreich. Scheinbar muss man einen Arzt kennen um schneller dran zu kommen oder eine Zusatzversicherung haben. Willkommen in der zwei Klassen Gesellschaft.

(Translated by Google) Important surgery appointment is postponed all the time! (Original) Wichtiges OP-Termin wird die ganze Zeit verlegt!

(Translated by Google) A joke. You sit and wait for 3 hours for someone to notice you. It's embarrassing and disconcerting. Big shame. I went to the ENT and absolutely no one came for 3 hours and I told the nurses countless times With a smile on his lips he says, "Wait, the doctor is coming now". (Original) O bataie de joc.Stai si astepti 3 ore ca sa te bage cineva in seama .E jenant si unilitor .Mare rusine.Am fost la ORL si nu a venit absolut nimeni timp de 3 ore si le-am spus la asistente de nenumarate ori .Cu zambetul pw buze iti spune ,,Asteptati ,ca vine acum domnul doctor”.

Great service altogether

Unfortunately, I am forced to revise my past review, due to a really unpleasant episode, which happened a few days ago. Just yesterday I received the report of an MRT, in which not only the mention of my previous reports is omitted (also of examinations performed in the same AKH), ​​but even important diagnoses - already certified in the previous aforementioned medical examinations - have been deleted. I do not think that the treatment I have recently undergone, which finds no logical reason, lives up to the reputation of this hospital.

(Translated by Google) Multiple outpatient clinic = a pure imposition ... You get an appointment and then each time you wait 2.5-3 hours. Unfortunately, it is not an exception, I already had 14x examinations last week and have never been treated for a period of time. Unfortunately there is only one sister Ms. Schreiner, who is extremely overwhelmed and always just rude to every pregnant woman and the doctors. The atmosphere there is just totally tense and unfriendly. It's proper a nice job, watching the babies grow and not busy either. There is a doctor who, unfortunately, is assigned to the Ordi far too often ... Dr. Hachemian - I don't want to talk to her badly, she's certainly competent, but I've never seen such a cold person ... Mamas never talked to, she is about to flinch when there is only one question, very disrespectful communication .. I wish I could be treated elsewhere. It is by far the worst organization of an Ordi and disrespectful interaction in one. I hate the stress of going there ... I hope someone from managers read this review and do something ... I would be very grateful for that. ❤️ (Original) Mehrlingsambulanz = eine reine Zumutung... Man bekommt einen Termin und dann jedes Mal von 2,5 - 3 Std. wartet. Es ist leider keine Ausnahme, ich bin letzte Woche schon bereits 14x untersucht worden und bin noch nie zeitlich behandelt gewesen. Es gibt dort leider nur eine Schwester Fr. Schreiner, welche extrem überfordert und immer nur unhöflich gegenüber jeder Schwangere und auch der Ärztinnen ist. Die Stimmung dort ist einfach total angespannt und unfreundlich. Es ist eig. ein schöner Beruf, die Babys wachsen zu sehen und auch nicht viel los. Es gibt eine Ärztin, welche leider viel zu oft für die Ordi zugeteilt ist... Dr. Hachemian - ich will sie nicht schlecht reden, sicher ist sie kompetent, aber so eine kalte Person habe ich noch nie gesehen... Es wird mit der Mamas nie geredet, bei einziger Frage ist sie kurz vor dem Auszucken, sehr respektlose Kommunikation... Ich wünschte mir, ich wäre woanders behandelt werden können. Es ist mit dem Abstand die schlechteste Organisation einer Ordi und respektloses Umgang in einem. Ich hasse es, wie es mich stresst, dort hingehen zu müssen... Ich hoffe, jemand von Managers ließt diese Rezension und macht was... Ich wäre sehr dankbar dafür. ❤️

(Translated by Google) I had an operative hysteroscopy at the AKH this week. I was welcomed by Prof. Dr. Husslein operated on and admitted to gynecological ward 16B. I would like to express my infinite gratitude. Both my attending doctor and all the nurses were incredibly nice and hard-working. Of course I don't know everyone by name, but on the day of the operation, Dr. Scherz (anesthetist) and Robert (nurse) are there for me and have completely taken away my fear. It is so important for everyone in this situation to get this support! Thank you for everything!! (Original) Bei mir wurde diese Woche eine operative Hysteroskopie im AKH durchgeführt. Ich wurde von Prof. Dr. Husslein operiert und auf der gynäkologischen Station 16B aufgenommen. Hiermit möchte ich meine unendliche Dankbarkeit zum Ausdruck bringen. Sowohl mein behandelnder Arzt als auch alle Krankenschwestern und Pfleger waren unheimlich lieb und bemüht. Ich kenne natürlich nicht alle namentlich, aber am Tag der OP waren auch Dr. Scherz (Anästhesist) und Robert (Krankenpfleger) für mich da und haben mir die Angst komplett genommen. Es ist so wichtig für jeden Menschen in dieser Lage diese Unterstützung zu bekommen! Danke für alles!!

(Translated by Google) In order to be allowed to go to the emergency ambulance, you need a small slip of paper from the main entrance (the emergency ambulance has its own separate entrance) where you are not even reported to the computer but only asked what it is about and the slip was given. Then why stand in line with the crowds just to get the note? Where is corona measures taken? The two gentlemen at the entrance to the emergency ambulance can also ask questions, right? Akh gathers people for unnecessary things! Double work for you and for patients, even worse, higher RISK of CORONA CONTAGION! I'm just saying! (Original) Um die Notfall Ambulanz gehen zu dürfen braucht man ein kleines Zettel von Haupteingang(wobei Notambulanz hat eingenen separaten Eingang) wo man sogar nicht Mal am Computer gemeldet wird sondern nur gefragt worum es geht und das Zettel wurde gegeben. Wozu dann man sich an der Schlange mit den Menschenmassen hinstellen nur das Zettel zu bekommen? Wo is Coronamassnamahmen? Die fragen stellen können die 2 Herren am Eingang bei der Notfall Ambulanz auch machen oder? Akh sammelt die Menschen für Unnötige Sachen! Doppelte Arbeit für euch und für Patienten noch schlimmer höhere CORONAANSTECKUNGSGEFAHR! Sage ich nur!

(Translated by Google) Communication internally + to patients directly, unfortunately, absolutely cumbersome - often even completely contrary. (For example: A, B, C = 1 department - 3 different statements on one and the same important topic in one day) This of course quickly leads to uncertainty, unnecessary stress and misunderstandings of all kinds. Unfortunately, it becomes 1 to 1 patient immediately without exception and Co. charged. The goal here is recovery, among other things. very difficult as this continues and you just seem like a number. BUT still 3 stars, because you can't lump everyone together and exceptions do confirm the rule. But it's more like roulette here and you just hope for luck if you can't help it. (Original) Kommunikation intern + an Patienten direkt leider absolut schwerfällig - oft sogar völlig konträr. ( zB: A, B, C = 1 Abteilung - 3 unterschiedliche Aussagen zu ein und dem selben wichtigen Thema an einem Tag ) Dies führt allgemein natürlich schnell zu Verunsicherung, unnötigem Streß und Mißverständnissen aller Art. Wird jedoch leider sofort ausnahmslos 1 zu 1 Patienten und Co. angelastet. Genesung als Ziel ist hier dadurch u.a. sehr schwierig, da sich dies ständig fortsetzt und man einfach bloß eine Nummer zu sein scheint. ABER dennoch 3 Sterne, da man nicht Alle in einen Topf werfen darf und Ausnahmen sehrwohl die Regel bestätigen. Gleicht aber hier eher Roulett und man hofft einfach auf Glück, wenn man nicht anders kann.

Do not recommend going here at all. The staff at the reception are very rude and look down on people who can't afford to pay upfront without insurance. I have a private insurance with UNIQA, which was not accepted and was told to pay 350€ upfront to see the gynaecologist and when I said I don't have that much money, I was turned away. Is this how to treat patients who are in pain and emergency? Now my problem has turned out to be much more bigger and much more serious.

I was at the basketball tournament in Vienna I was injured during the match. I was about seven hours away from my home, in another country so I had to stay there for a few days. The doctors and nurses cared professionally about me, they were very nice to me, I was in the children's ward and when I was leaving I got a plush rabbit it was so sweet. 🤍 thanks

Dear Ukrainian refugees! In the name of God please NEVER visit the neurologist at this hospital. Rude, unprofessional, don’t want to hear you at all, just will make you a prescription for pills even if you will tell that you’ve try them and they are wrong. When I’ve tried to ask for the another doctor or the department head they just called the security to let me out. This is a shame for all Austrian medicine.

Als Patient kann ich nichts sagen, aber als Besucher stört mich die unfreundliche Kanakensecurity! (Translated by Google) As a patient I can't say anything, but as a visitor the unfriendly Kanakensecurity bothers me!

🙏🥰 My daughter was born in this hospital, if you are going to give birth in this hospital, I congratulate you 🎉🎊🎺🎷👏🏻, you are lucky! The Behavior, ethics, attitude morals ... of the doctors are wonderful as is their knowledge. I am speechless!!! Heb. Martha Kuderer❤️😇, Prof. Laml❤️😇 and Dr. Karner❤️😇. They are angels in human shape! Well, this hospital is also a medical university

We went to the emergency centre this morning for a broken ankle, very apprehensive as we are visiting from England. All the staff were lovely with us, most spoke very good English and made us feel at ease! We were seen by a doctor very quickly, had an X Ray and cast sorted and sent on our way with the right documents and pain killers. Very happy with the care provided. Thank you

Horrible experience!firts of all the staff can not be more unfriendly and rude,they are not helpful!second I had an appointment today which was fixed on august! After waiting for 5 months I came here and surprisingly there was no appointment under my name. I was told that I have to do it again and renew the prescriptions and call and fix another appointment. Complete waste of time and wasting all at my time and taxes.

AKH charges local residents with private insurance a rounded figure in advance without issuing an invoice and without clear explanation what was the charged fee for. Is that legal in Austria? I emailed their customer service team with all the details but they have never responded.

Horrible. The receptionist at emergency yelled at my daughter for not understanding her directions. The dr added value judgments. Just awful.

It is literally an animal salugter house! The blond recipient with with glasses was so rude, useless and ruthless , I was waiting more than 3 hours just to know if my relative is in operation or not and she was on her her phone and never gave response!! Unbelievable experience

(Translated by Google) Fast care, very competent doctor. Danke (Original) Prise en charge rapide, médecin très compétent. Danke

Heute auf der Notfallambulanz. Von der Aufnahme, Anmeldung sowie ärztliche Betreuung auf der Urologie bestens betreut. Danke (Translated by Google) Today on the emergency room. From admission, registration and medical care on the urology well looked after. Thank you

Also Termine = um sonst im ganzen akh Wartezeiten von 2~4 Stunden Standard wie im nahen Osten Schade was in Österreich gibt 🤔

(Translated by Google) Was on urology 17c. The doctors and nurses are all very friendly and hard-working. You have to put up with the fact that there are sometimes waiting times in such a huge complex. I felt very well looked after. Thanks to the employees of the AKH (Original) War auf der Urologie 17c. Die Ärzte&Pfleger sind alle sehr freundlich und bemüht. Das es teilweise zu Wartezeiten kommt muss man in so einem gewaltigen Komplex in kauf nehmen. Ich fühlte mich sehr gut betreut. Danke an die Mitarbeiter des AKH's

(Translated by Google) 2 stars for 2 great doctors! The rest can be forgotten! I will never come here again! A disaster! Very rude, Dr. FERNANDES blackmailed and coerced me twice! 3 corona test in 4 days! Patients who do NOT leave the hospital are tested every 2-3 days! (nose scratches), the entire staff is tested ONLY 1 time per WEEK !!!! But leave the hospital every day and can infect patients! A bottomless cheek to risk something like that, it should be exactly the other way around in order to offer optimal protection! Words fail me and I had to wait 6 hours in the corridor for a room even though I was admitted to the hospital and was also stressed to be in the hospital at 8 o'clock on the dot so I could sit in the corridor until 3 o'clock! (Original) 2 Sterne für 2 tolle Ärzte! Den Rest kann man vergessen ! Nie wieder komme ich hier her ! Eine Katastrophe! Sehr unfreundlich, Dr. FERNANDES hat mich 2 mal erpresst und genötigt ! 3 corona test in 4 Tagen! Patienten was das Krankenhaus NICHT verlassen werden alle 2-3 Tage getestet ! ( nasenkratzer) , das gesamte Personal wird NUR 1 mal pro WOCHE getestet!!!! Verlassen aber jeden Tag das Krankenhaus und können somit Patienten anstecken ! Eine Bodenlose Frechheit sowas zu riskieren, es sollte genau umgekehrt sein um einen optimalen Schutz zu bieten ! Mir fehlen die Worte , und ich musste 6h auf dem Gang auf ein Zimmer warten obwohl ich stationär aufgenommen wurde und wurde auch gestresst pünktlich um 8 Uhr im Krankenhaus zu sein , damit ich bis 15 Uhr am gang sitzen kann !

(Translated by Google) Assessment follows (Original) Beurteilung folgt

(Translated by Google) The most incompetent hospital I've seen in my life, despite an OP appointment I had to wait 3 days, preferably sober (IN THE HOSPITAL) because the doctors didn't feel like doing anything for their money ... really pathetic hospital ... (Original) Das inkompetenteste Krankenhaus was ich in meinem Leben gesehen habe, trotz eines OP Termines musste ich 3 Tage warten am besten nüchtern (IM KRANKENHAUS) weil Die Ärzte keinen Bock hatten für ihr Geld was zu tun... echt erbärmliches Krankenhaus...

(Translated by Google) I have been to the AKH several times, both inpatient and outpatient, and I would like to express my great respect and thanks to all employees there. The work is certainly not always easy and where there are people it is "human". But you are doing great things! Today (Sunday) I was in the emergency contact point with an acute case and felt very well looked after. From security to the doctor, everyone was very nice, the waiting time was hardly worth mentioning. Can only report good things - and that in a particularly difficult time. (Original) Ich war schon öfters im AKH, sowohl stationär als auch ambulant, und ich möchte allen Mitarbeiterinnen und Mitarbeitern dort meinen großen Respekt und Dank aussprechen. Die Arbeit ist sicher nicht immer leicht und wo Menschen sind "menschelt" es nun mal. Aber Sie leisten Großartiges! Ich war heute (Sonntag) mit einem Akutfall am Auge in der Notanlaufstelle und habe mich sehr gut betreut gefühlt. Vom Security bis zu Ärtin waren alle sehr nett, die Wartezeit war auch kaum nennenswert. Kann nur Gutes berichten - und das in einer besonders schweren Zeit.

(Translated by Google) Honest bad hospital. Patients cost zero. Courtesy is zero. The doctor are almost like that too. Better 14 Vienna, Hanusch (Original) Ehr schlechte Krankenhaus. Die Patienten kosten null. Hoflichkeit ist null. Die Arztin sind auch fast so. Besser 14.Wien, Hanusch

It's almost a live time that I come here, and I've only good things to say.

My girlfriend went there and was told she has something that is completely different from the symptoms she was experiencing, would not recommend going here.

These guys will bring you back from death. Honestly they were super nice.

Went there in the evening after doctor's office was already closed. All the nurses were extremely kind and helpful, the doctor was there after about 30 minutes waiting time and took a lot of time to assess me and gave me some medication and a prescription.

As an expat living in Vienna, I have had to attend AKH a few times - once for myself and the other times for my young children. Each and every time, we have been met by kind, caring and professional doctors and nurses. They have provided excellent care, and taken the time to explain health issues to us and answer any questions we had. The fact that almost everyone spoke perfect English was so very much appreciated. I do not have local insurance and had to pay cash instead and claim back from my private insurance later. This was handled easily by AKH and has not caused any sort of issues or stress for me. Vienna is very lucky to have such an amazing facility here to serve its citizens.

Highly unprofessional. Read on if interested in the specifics: Went there as an international private patient for a surgery and it went like this: - First appointment: Doctor is not in Vienna, you can see another doctor that is not specialized in your problem. The second doctor just scheduled another appointment - Second appointment: Quick check, we need to schedule a surgery. - I waited for 2,5 months to get AN OFFER for the surgery.; Gave up and wend to LMU Munich. They did the checkup, the offer and the scheduling for the surgery before I got the offer from AKH. Spent around 6000€ on travel, accommodation and doctor visits. Spent hours on the phone following up. All for nothing.

It was a very quick and pleasant experience at the ER. I was expecting a long wait but I went in and out of the ER in just 15 minutes, with a diagnosis and a prescription. I know some German language but when they realized that I was struggling to explain my symptoms, they told me to just speak in English and their English was very fluent! I am a German resident on a trip to Vienna, so I used my European Health Insurance Card which made the ER trip completely free. Thank you!

Everybody was nice, even though I dont speak german, they were respectful and kind. The waiting time was totally okay, thank you for everything dear emergency team.

Recommend this place if you are a tourist in Vienna and need a checkup or you have an emergency at a public hospital They asked for ID and insurance (had the European health insurance card) I didn’t need to pay anything (apart from the meds they prescribed me) Depending on the floor / department you end up in, you may have to wait a long time - this is why I rated it with only 4 stars Most of the people you meet speak English Really big hospitals, but you can see “road” signs everywhere, so it’s easy to navigate even if you’re unfamiliar or don’t speak German

Rude, racist, incompetent, lazy, unfriendly. This is anything BUT a hospital. AVOID AT ALL COSTS!!!!! Had the worst nightmare at this hospital, MULTIPLE TIMES.. Never again, what a disgrace to the medical field, no respect and no shame.

The administration is a nightmare! Avoid this place at all costs. As a physician myself, I was appalled by the treatment of patients from the general administration. My husband was critically ill, the doctors told me not to expect him to survive the week AND then the next day the hospital refuses care (although his condition remained unchanged). Third world countries have much better treatment for their patients than Vienna General Hospital. If you're looking for a hospital that wants to treat you, that will give you respect and dignity-THIS IS NOT THE PLACE. AKH is not a hospital as a hospital is a place where people can heal or a treated for care.

This is the biggest and busiest hospital in Austria and you can of course not expect it to be cozy and familiar... Altough once you get up the stations it does not feel so giant anymore. All the people I met working there are professional and caring. There is always a specialist in case of complications. My thanks to all the doctors, nurses and assisting personnel. You are doing a good job!

A bit difficult at first to communicate in English but eventually could go through administration as a tourist. Te doctors were magnificent and really warm, really pleased with the attention and professionalism.

Very impressed with the hospital. Despite being enormous everything went very smoothly, people were super friendly, most speak some English.

World class

After a terrible experience in Maribor, that could have left my wife with permanent brain damage, I brought her to AKH. The ER staff and doctors all spoke English and had her in front of a neurologist within 10 minutes. Within an hour she was in an MRI machine. This facility saved my wife. The care was excellent and the majority of the staff were also excellent. Almost all we worked with spoke English and the process was seamless. She spent 10 days in and had a heart procedure in addition to stroke treatment. The only complaint is the food is virtually inedible.

Very friendly staff, good food, nice rooms.

War mit meinem Sohn zu einer Untersuchung in der Angiologie. Wurden von Dr. Gschwandtner persönlich sehr zuvorkommend betreut und es wurden sogar noch Untersuchungen vorgenommen, die nicht auf der Verordnung standen - auch die Mitarbeiterinnen auf der Station waren alle sehr nett - von mir gibts 5 Sterne!!

Ich würde euch jedes Spital empfehlen nur dieses nicht!! Die haben meine Tochter einfach nicht aufnehmen wollen weil sie die nötigen Instrumente nicht hätten was ist das für ein krankenhaus der nicht alle nötigen Instrumente hat? Wenn ich nicht ins St. Anna kinderspital gegangen wäre wer weiß was mit meiner 3 jährigen passiert wäre sie müsste eine transfusion zuuu sich nehmen und ihr habt uns nichtmal die chance gegeben meine kleine Tochter untersuchen zu lassen ihr habt extra ein Spital für kinder und Jugendliche wozu denn überhaupt ihr seid echt unterste Schublade!!

Alle Liebe und Respekt für alle Ärzte

(Translated by Google) My big thanks go to the great team in the green bed house D19. Thanks to the surgical team in the accident department, all the doctors, nurses and nurses, the physical team. In the 10 days that I spent there, I was cared for and cared for perfectly and lovingly at all times of the day and night. The patients were looked after tirelessly, always a smile under the mask, which is certainly not easy. Thanks, you are just great. (Original) Mein großes Danke geht an das tolle Team im grünen Bettenhaus D19. Danke an das OP Team der Unfallabteilung, all den Ärzten, Krankenschwestern und Pflegern, dem physikalischen Team. In den10 Tagen, die ich dort verbracht habe, wurde ich zu jeder Tages und Nachtzeit perfekt und liebevoll versorgt und gepflegt. Unermüdlich hat man sich um die Patienten gekümmert, immer ein Lächeln unter der Maske, was sicher nicht einfach ist. Danke, ihr seid einfach toll.

Ich war heute in der unfallchirurgische Nachbehandlungsambulanz für kontrolle und Röntgen.ich habe auch neue chibs bekommen.ich muss schon sagen die ganze Team war sehr nett u helfbereich.Ich wurde professionel u mit liebe behandelt.Thanks for the Dr.and the whole team that made me the new gibs.❤❤❤❤❤❤❤❤❤

(Translated by Google) I have to go every 3 months. I haven't had any problems so far (2015)! ? lg ? alex (Original) Ich muss alle 3 Monate hin ?u. Ich hab bis jetzt (2015) keine Probleme gehabt!? lg ? alex

(Translated by Google) Specifically about the doctor Martha Feucht: She sent us from AKH to your private outpatient clinic, asked what kind of education and income the patient's parents had taken the blood sample from the child, collected 230 euros and sent no results to date. Still have a family met, where there was also a huge problem with the treatment of Martha Feucht. (Original) Konkret zur Ärztin Martha Feucht : Sie hat uns von AKH an Ihre Privatambulanz geschickt, dort ausgefragt, was für eine Ausbildung und Einkommen die Eltern des Patienten haben die Blutabnahme dem Kind gemacht 230 Euro kassiert und gar keine Ergebnisse bis heute zugesandt.Haben noch eine Familie kennengelernt, wo es auch gewaltiges Problem mit der Behandlung von Martha Feucht gab.

(Translated by Google) Today we were again in the outpatient clinic for non-melanoma skin tumors. Was a great team under fr. Prof. GEUSAU! full explanation and assistance thank you (Original) Heute waren wir wieder in der Ambulanz für nicht melanozytäre hauttumore. War ein super Team unter fr. Prof. GEUSAU! volle Aufklärung und Hilfestellungen Dankeschön

(Translated by Google) I'm in treatment in this hospital, everything is great. (Original) Bin in Behandlung in diesem Spital,alles Top.

(Translated by Google) Very long distances to the ambulances (Original) Sehr weite Entfernungen zu den Ambulanzen

Good

(Translated by Google) I would not even like to give a star! I gave birth in March at the AKH because I was considered a high-risk pregnant woman, so all the necessary examinations were also carried out in the abulances, I can only confirm that you have to wait for hours despite the appointment. In spite of the waiting time, I found the routine checks to be ok. You always came across nice nurses and doctors during this time (7-8 appointments in the outpatient clinic). I have to say that I gave birth to the Corona wedding and hope that things are different there !! I was more than disturbed after the birth and after my 7 day stay there! The birth of my child will unfortunately be remembered forever as a traumatic experience. Not only that everything went wrong and ended in an emergency caesarean section, my stay was simply terrible! Except for one pediatric nurse, the staff was horrible to one, I will never forget how I woke up after the emergency room full of pain in my own blood, and I called for help and my roommate called the sister. They came very quickly to puke me what I did there please. Incredibly after that I just replied that I certainly didn't deliberately bleed all the bed sheets! Then the 2 sisters left the room without any help I could not get up myself! My roommates helped me here again and also changed clothes !!! The whole stay was terrible, except for a single nurse I didn't have a nice time !! I advise every pregnant woman to experience their birth there! I am currently back in hospital in a KAV hospital with my 4-month-old son and am thrilled by both the doctors and the nurses an incredibly friendly and sensitive approach, I intentionally do not give the name so that I am not accused of advertising :) I hope everyone will never have to go to the AKH with all their heart! (Original) Ich würde am liebsten nicht mal einen Stern vergeben! Ich habe im März im AKH entbunden da ich als Risikoschwangere galt, somit wurden alle notwendigen Untersuchungen auch in den Abulanzen gemacht, ich kann auch nur bestätigen das man trotz Termin noch Stundenlang warten muss. Die Routinekontrollen empfand ich trotz der Wartezeit als ok man ist immer wieder auf nette Krankenschwestern und Ärzte und Ärztinnen in dieser Zeit gestoßen (7-8 Termine in der Ambulanz). Ich muss dazusagen das ich zur Corona Hochzeit entbunden haben und somit hoffe das es dort sonst anders zugeht!! Ich war nach der Geburt sowie nach meinem 7 tägigen Aufenthalt dort mehr als verstört! Die Geburt meines Kindes werde ich leider für immer als traumatische Erlebnis in Erinnerung behalten nicht nur das alles schiefgelaufen ist und in einem Notkaiserschnitt geendet hat war mein Aufenthalt einfach schrecklich! Bis auf eine einzige Kinderkrankenschwester war das Personal schrecklich zu einem, ich werde niemals vergessen wie ich nach der Not-Op aufgewacht bin voller Schmerzen in meinem eigenen Blut, und ich um Hilfe rief und meine Zimmergenossin die Schwester rief. Die kammen auch recht schnell um mich anzumotzen was ich da bitte angestellt habe. Unglaublich daraufhin erwiederte ich nur das ich sicher nicht mit Absicht das ganze Bettlacken vollgeblutet habe! Daraufhin verließen die 2 Schwestern auch das Zimmer ohne jedliche Hilfestellung ich konnte mich noch nicht selber aufrichten! Meine Zimmergenossien half mir hier wieder und zog mich auch um!!! Der ganze Aufenthalt war schrecklich, ich habe bis auf eine einzige Krankenschwester keinen netten Umgang genossen!! Ich rate jeder Schwangeren ab ihr Geburtserlebis dort zu erleben! Ich befinde mich zurzeit auch wieder stationär in einem Krankenhaus vom KAV mit meinem 4 Monate alten Sohn und bin begeistert sowohl von den Ärzten als auch von den Pflegern ein unglaublich freundlicher und einfühlsamer Umgang, ich nennne mit Absicht nicht den Namen damit mir keine Werbung vorgeworfen wird :) Ich hoffe jeden vom ganzen Herzen niemals ins AKH zu müssen!

I am suffering to much pain because bee sting in my leg.what I get 2 medical receipt to get from medical store in night 11.45pm.still I don't know meaning of NOT FALL

(Translated by Google) I have been on the 20 c green ward for a week, the nursing staff takes care of you, the food is plentiful up to much but good! You will find everything with the signposts and orientation boards (Original) Bin seit einer Woche auf Ebene 20 c grünes Bettenhaus, das Pflegepersonal kümmert sich rührend um dich, das essen ist reichlich bis zu viel aber gut ! Mit den Wegweiser und Orientierungstafeln findet man alles

(Translated by Google) My husband has been on 17 D, terminal prostate cancer for more than 3 weeks. He is in pain and it took him hours to get medication. Tonight he lost access to his pain pump, refined, several times, no one had time. He is not allowed to get up alone and go to the toilet, only nobody comes, everything was wet. Then finally a caregiver went washing with him. He hasn't been able to walk since he was irradiated. Something seems to have gone wrong, nobody is talking to him, doctors have no time, or are not familiar with the patient file. Sisters sometimes very nice, sometimes snappy and overwhelmed. Received an unlimited visit permit since Monday. You are not a person here, just a number (Original) Mein Mann liegt seit mehr als 3 Wochen auf 17 D, Prostata Krebs im Endstadium. Er leidet Schmerzen und erst nach Stunden hat er Medikamente bekommen. Heute Nacht hat er den Zugang zu seiner Schmerz Pumpe verloren, geläutert, mehrmals, keiner hatte Zeit. Er darf alleine nicht aufstehen und aufs WC gehen, nur es kommt niemand, alles war nass. Dann endlich ist ein pfleger mit ihm waschen gegangen. Er kann nicht mehr gehen, seit er bestrahlt wurde. Es scheint was schiefgelaufen zu sein niemand redet mit ihm, Ärzte haben keine Zeit, oder sind mit der Patientenakte nicht vertraut. Schwestern teils sehr nett, teils bissig und überfordert. Seit Montag eine unbefristete Besuchserlaubnis bekommen. Man ist hier kein Mensch, sondern nur eine Nummer

(Translated by Google) A full specialty hospital Integrated (Original) مستشفى كامل اختصاصات متكامل

(Translated by Google) It was a depressing experience to be sent away without help. (Original) Es war ein bedrückendes Erlebnis ohne Hilfeleistung wieder weggeschickt zu werden.

(Translated by Google) What a shame (Original) Schade

(Translated by Google) Top hospital, representing all disciplines. (Original) Top-Krankenhaus, alle Disziplinen vertreten.

(Translated by Google) So first of all I had an appointment at 7.30 the doctor told me I should be there earlier because of the security checks at the main entrance downstairs then I was there by 7.10 so ok the first one was there and then there was a waiting time of 2 hours Your turn I understand when I have the appointment later but not when I am the first and the doctors walk around with coffee and the patients wait there like crazy except that you have an appointment so you can come and go as you please So disappointed me because more than 9 women were there and the poor waited and waited without anyone being interested in Station 8C. (Original) Also erstens einmal hatte ich um 7.30 ein Termin die Ärztin hat mir gesagt ich sollte doch früher da sein wegen den Sicherheitskontrollen unten am Haupteingang dann bin ich 7.10 da gewesen ist also oki bis da hin war die erste da und dan eine Wartezeit von 2 Stunden das i h dran komme ich verstehe wenn ich später den termin habe aber nicht wenn ich als erste da bin und die Ärzte spazieren da umerdum mit kaffee und die Patienten warten da wie verrückt abgesehen das man einen termin hat dann kann man ja kommen und gehen wann man will also enttäuscht mich weil mehr als 9 frauen da warn und die armen gewartet und gewartet haben ohne das sich irgendjemandem interessiert Station 8C.

(Translated by Google) Unfortunately, my partner has a head tumor and are being treated at the AKH --- we can really only tell the BEST about this hospital, really all super friendly, helpful and, in the very difficult situation with Corona, simply world-class, from the Securitis to the Professors and top doctors! You can be really proud of this hospital, thank you for your work every day, even with unfortunately very impatient patients ?? (Original) Meine Lebensgefährtin hat leider einen Kopftumor, sind im AKH in Behandlung---wir können echt nur das ALLERBESTE über dieses Spital erzählen, wirklich alle superfreundlich,hilfsbereit und in der doch sehr schwierigen Situation mit Corona einfach Weltklasse, von den Securitis bis hin zu den Professoren und Spitzenärzten!Man kann echt stolz auf dieses Spital sein,Danke für ihren Einsatz tagtäglich, auch bei leider sehr ungeduldigen Patienten ??

(Translated by Google) My operation was completely satisfied. I felt good. Too bad that there are only 3-bed rooms in the general class. My roommates were very exhausting but the AKH can not help. Food was also very, very good. Nice doctors and nurses. (Original) Meine Operation verlief zur vollsten Zufriedenheit. Habe mich wohlgefühlt. Schade, dass es auf der allgemeinen Klasse nur 3-Bett-Zimmer gibt. Meine Zimmergenossinnen waren sehr anstrengend aber dafür kann das AKH nichts. Essen war auch sehr sehr gut. Nette Ärzte und Schwestern.

(Translated by Google) Access ok, doctors very friendly (Original) Zugang ok, Ärzte durchwegs freundlich

(Translated by Google) Despite the corona crisis, the coordination is top, the doctors, nurses and staff of the individual outpatient departments are endeavored to be friendly and patient-oriented. (Original) Trotz der Corona Krise ist die Koordination Top, die Ärzte, Schwestern und Mitarbeiterinnen der einzelnen Ambulanzen bemüht, freundlich und Patienten orientiert.

(Translated by Google) The orthopedic department is an absolute disaster, you wait forever and the doctors just walk back and forth, the doctors in the foot department are something of an unproffesionel. You wait several months for an appointment and you spend an eternity in the waiting room when you are called , you try to handle the conversation as quickly as possible and you get assignments for physical therapies, although it has been explained several times that this has not helped. Dealing with patients is done in an arrogant and interested manner one is looked at maliciously by the communities and, despite the written diagnosis shown, is sent home and cynically referred to someone else even though the person in question has been contacted a thousand times and has shown indifference, unfortunately one remains alone with his problem (Original) Die orthopädische abteilung ist eine absoulute katastrophe,man wartet ewig und die ärtzte spazieren einfach hin und her,die ärtzte in der fussabteilung sind sowas von unproffesionel.Man wartet mehrere monate auf einen termin und man verbringt eine ewigkeit im warteraum,wenn man dann aufgerufen wird,versucht man das gespräch so schnell wie möglich abzuwickeln und man bekommt zuweisungen für physikalische therapien,obwohl man es schon mehrmals erklärt hat das dies nicht geholfen hat.Der umgang mit patienten läuft auf eine arrogante und dessinteresierte weise ab.ebenfalls in der neurologischen abteilung wird man von den herschaften boshaftig angeguckt und trotz bei vorgezeigter schriftlicher diagnose nachhause geschickt und zynisch an wen anderen überwiesen obwohl die betreffende schon tausend male kontaktiert wurde und sich gleichgültig zeigte,bedauerlicherweise bleibt man alleine mit seinen problem

If you're a foreigner, stay away from this place! Over the phone they will tell you to come over, but once you're there they will register you and make you wait your turn just so they could tell you you're case is not urgent enough and redirect you to some other place! Horrible, horrible hospital!

(Translated by Google) Unfortunately, the admission of patients who have made an appointment is very difficult! Waiting for hours at the entrance is not conducive! People stand in line in front of the AKH! Pregnant, elderly frail people don't come to their appointments in time! Maybe you could handle patients with an appointment at another entrance faster! Simply badly organized! As a result, patients no longer take their appointment and leave the entrance area! So problems are solved by themselves! Congratulations! (Original) Leider ist der Einlass von terminvereinbarten Patienten sehr mühsam! Stundenlanges Warten beim Eingang nicht förderlich! Leute stehen in Schlangen vor dem AKH! Schwangere , ältere gebrechlich Menschen kommen nicht rechtzeitig zu ihren Terminen! Vielelicht könnte man Patienten mit Termin bei einem anderen Eingang gesondert schneller abfertigen! Einfach schlecht organisiert! Folge daraus:Patienten nehmen ihren Termin nicht mehr und verlassen den Eingangsbereich! So werden Probleme von alleine gelöst! Gratulation!

(Translated by Google) I'm not a fan of hospitals, but the AKH is the only thing I can really recommend. I was in the ambulance for broken metacarpal bones. Ok, you have to bring patience and time, because you are not the only one there. Especially since there are more urgent cases than a normal broken bone. So I can't say anything negative about the waiting times. You can pass the waiting time sensibly ... staff is appropriately friendly. No matter whether X-ray or in the plaster room. I was always told what to do without having to ask. Overall, I am very satisfied with the AKH. (Original) Ich bin zwar kein Fan von Spitälern, aber das AKH ist das Einzige, was ich wirklich empfehlen kann. Ich war in der Unfallambulanz wegen gebrochenem Mittelhandknochen. Ok, Geduld und Zeit muss man schon mitbringen, weil man ja nicht als Einziger dort ist. Zumal es auch dringender Fälle gibt, als ein normaler Knochenbruch. Drum kann ich auch nichts Negatives zu den Wartezeiten sagen. Man kann sich ja die Wartezeit sinnvoll vertreiben...Personal ist angemessen freundlich. Egal, ob Röntgen oder beim Gipsraum. Mir wurde immer gesagt, wie es weitergeht, ohne dass ich nachfragen musste. Im großen und ganzen bin ich mit dem AKH sehr zufrieden.

(Translated by Google) The worst hospital in all of Vienna. The staff is so incompetent. Patients are allowed to wait for the discharge papers for 5 hours and the staff are unable to provide information about the current situation when asked. You are already weakened anyway because you are sick and then being treated like that is below all human dignity. it doesn't get any worse. (Original) Das schlechteste Spital in ganz Wien. Das Personal ist sowas von inkompetent. Man lässt die Patienten 5 Stunden lang auf die Entlassungspapiere warten und bei Nachfragen ist das Personal nicht im Stande über die derzeitige Lage zu informieren. Man ist ja sowieso schon geschwächt weil man eben krank ist und dann noch so behandelt zu werden liegt unter jeder Menschenwürde. schlechter geht es eh nicht.

(Translated by Google) Very severe pain on the teeth and jaws !!!! Nobody could treat me or didn't want to treat me !!! wrong diagnosis .. unfortunately (Original) Sehr starke Schmerzen an den zähnen und Kiefer!!!! Es konnte mich keiner Behandeln oder wollte mich nicht behandeln!!!falsche Diagnose.. leider

(Translated by Google) by far the worst hospital in Vienna! The staff is incompetent both on the phone and on site! nobody knows when, where, what happens to you. The waiting time or waiting hours are so long that you could sleep there with a sleeping bag! Unfortunately nobody speaks English either, which is actually very disappointing, especially for Vienna! There are even English announcements on public transport! Make you wait 2 hours (if not more) to tell you what to do for a 5-10 minute check! and no, I will definitely not contact [email protected], thank you! (Original) wohl mit Abstand schlimmstes Krankenhaus, das es in Wien gibt! Sowohl am Telefon als auch vor Ort ist das Personal inkompetent! keiner weiss Bescheid, wann wie wo was mit einem passiert. Die Wartezeit bzw. die Wartestunden sind so lang, dass man dort mit einem Schlafsack übernachten könnte! Englisch spricht leider auch niemand, was eigentlich sehr enttäuschend ist, vorallem für Wien! Sogar in den öffentlichen Verkehrsmitteln gibt es Englische Ansagen! Lassen einen 2h (wenn nicht mehr) warten um für eine 5-10minütige Kontrolle zu sagen was Sache ist! und nein, ich melde mich bestimmt nicht bei [email protected] bitte, danke!

(Translated by Google) The hospital is ok but the woman dr Fischer is a disaster what she does with people is not human (Original) Das Spital is ok aber die Frau dr Fischer ist eine Katastrophe was sie mit Menschen macht is nicht menschlich

(Translated by Google) As a visitor, you can find your way around easily using the markings. (Original) Als Besucherin/Besucher findet man sich anhand der Markierungen gut zurecht.

Excellent

(Translated by Google) I was in the ENT clinic on Friday 06.03.2020 with complaints that I have had nosebleeds almost continuously day and night in the ENT clinic for 2 weeks so that I am helped so honestly, apart from the lady at the counter, nobody helped me there (thanks again the nice lady) :) Then the doctor called me and said that I should go home and just give myself cold envelopes because my neck should do what I always do from an early age but it doesn't matter that was the last time I was in the acute ambulance! !!!! (Original) Ich war am freitag 06.03.2020 in der hno ambulanz mit beschwerden das ich seit 2 wochen fast durchgehend tag und nacht nasenbluten habe in der hno ambulanz damit mir geholfen wird also ehrlich bis auf die dame am schalter hat mir dort keiner geholfen (danke nochmal an die nette dame ) :) Anschliessend rief mich der arzt schon und meinte das ich nachhause fahren soll und mir einfach kalte umschläge auf denn nacken geben soll was ich eh schon von klein auf immer mache aber es nichts bringt das war das letzte mal das ich in der akh hno ambulanz war !!!!!

(Translated by Google) My wife was sent home despite eye problems. Typical 2 class system. (Original) Meine Frau wurde trotz Augen-Beschwerden Nachhause geschickt. Typisches 2 Klassensystem.

(Translated by Google) So waiting 3 hours is more than a cheek, I understand that there is a lot to do and you can not divide into 10 but 3 hours? Then came others who came after me earlier? (Original) Also 3 Stunden zu warten ist mehr als eine Frechheit, ich verstehe ja das sehr viel zu tun ist und ihr euch nicht in 10 teilen könnt aber 3 Stunden? Da kamen andere die nach mir gekommen sind früher dran?

(Translated by Google) Station 17B Green ward for children's orthopedics: Ms. Claudia Swoboda was very nice, helpful and very polite. She looked after my daughter very well. (Original) Station 17B Grünes Bettenhaus Kinderorthopedie: Frau Claudia Swoboda war sehr nett, hilfsbereit und sehr höflich. Sie hat sich sehr gut um meine Tochter gekümmert.

(Translated by Google) Excellent treatment of my son on children's ephrology. The team is competent, compassionate and great in dealing with the little patients. I cannot thank you enough for the great accompaniment through a very difficult time. (Original) Ausgezeichnete Behandlung meines Sohns auf der Kindernephrologie. Das Team ist kompetent, mitfühlend und großartig im Umgang mit den kleinen Patienten. Ich kann garnicht genug danken für die tolle Begleitung durch eine sehr schwere Zeit.

(Translated by Google) Do NOT accept electronic version of European health insurance card so no help! A disgrace (Original) Nemen electonischr versie van Europese ziekteverzekeringskaart NIET aan dus niet geholpen! Een schande

(Translated by Google) Liar !!! Well once again rated reviews ????? (Original) Lügner!!!Na?Wieder einmal Bewertungen geschönt?????

(Translated by Google) catastrophe (Original) catastrofa

Very unpleasant experience. My father was a paciente and all his personal things and document including pay cards are missing or from the hospital or during transfer from hospital.

Super friendly staff and nice view

Thank you to all the people who work there. Especially but not only during those times.

Nice experience altogether

Very bad behavior of the personal and very rasist with people from other country(emergency department)

(Translated by Google) My praise goes to all the staff at Ward 19E. No matter if cleaning person, caregiver, physiotherapist, ... I felt very well cared for here. (Original) Mein Lob richtet sich an das gesamte Personal der Station 19E. Egal ob Reinigungskraft, Pflegekraft, Physiotherapeut, ... ich fühlte mich hier sehr gut aufgehoben.

(Translated by Google) AKH IS THE BEST KH ❤❤❤ Come to Donauspital and experience pure horror .... 😔😔 (Original) AKH IST BESTE KH ❤❤❤ Kommen Sie in Donauspital und erleben Sie pure Horror....😔😔

(Translated by Google) Vienna's largest hospital with many different departments and outpatient departments. The level of performance naturally depends on the team and the respective doctor. Lots of food suppliers and supermarkets with generous opening times. (Original) Wiens größtes Spital mit sehr vielen unterschiedlichen Abteilungen und Ambulanzen. Das Leistungsniveau hängt natürlich vom Team und jeweiligen Arzt ab. Sehr viele Speisenversorger und Supermarkt mit großzügigen Öffnungszeiten.

(Translated by Google) Unfortunately there is a lack of humanity (Original) Leider es fehlt an die Menschlichkeit

(Translated by Google) was always treated competently and friendly, I am there every 3 months and very satisfied. It's just that you can't reach someone in certain ambulances so quickly by phone. With such a large hospital, it's understandable. (Original) wurde immer kompetent und freundlich behandelt, bin alle 3 Monate dort und sehr zufrieden. Man erreicht nur telefonisch nicht so schnell jemanden auf gewissen Ambulanzen. Bei so einem großen Krankenhaus ist es aber verständlich.

(Translated by Google) STATION 21B! The operation was planned and proceeded without complications. Admission, treatment, care, support were all in the extremely professional upper area! Warmth, warmth, care, care was very palpable ... what more could you ask for. thanks (Original) STATION 21B ! OP war geplant und lief komplikationslos ab. Aufnahme, Behandlung, Pflege, Betreuung war im äußerst professionellen oberen Bereich angesiedelt! Herzlichkeit, Wärme, Betreuung, Versorgung war sehr zu spüren....was kann man mehr verlangen. Danke

(Translated by Google) Two days ago I was operated on by Prof Dr Scheuba on the thyroid gland. Even at these times, the process from the corona test, the admission to the operation and the entire stay was simply super planned and carried out! The entire staff was extremely friendly and competent !! - without exception everyone. Many thanks to Dr Scheuba, who is a great doctor - empathetic, competent, friendly and funny and the entire team at Ward 21C and everyone in the recovery room, anesthesia and on the ward! You are doing a great job! (Original) Ich wurde vor zwei Tagen von Prof Dr Scheuba an der Schilddrüse operiert. Auch zu diesen Zeiten, war der Ablauf vom Coronatest, der Aufnahme bis zur Operation und dem gesamten Aufenthalt einfach super geplant und durchgeführt! Das gesamte Personal war extrem freundlich und kompetent!!- ausnahmslos alle. Vielen Dank an Dr Scheuba, der ein granioser Arzt ist- einfühlsam, kompetent, freundlich und lustig und das gesamte Team der Station 21C und allen im Aufwachraum, Anästhesie und auf der Station! Ihr macht einen grandiosen Job!

(Translated by Google) Dear oral and maxillofacial surgery team at the Vienna General Hospital! I was in your ward 18D from Jan 5th to Jan 14th 2021 on the occasion of a jaw fracture and would like to take this opportunity to thank the doctors from the admission to the surgical team for the very professional care and excellent implementation. I would also like to express my thanks to the nurses and nurses at the ward. They were extremely friendly, helpful and attentive. I felt very well taken care of with you! (Original) Sehr geehrtes Team der Mund-, Kiefer- und Gesichts- Chirurgie des AKH Wien! Ich war vom 5. Jan bis 14. Jan 2021 anlässlich einer Kieferfraktur in Ihrer Station 18D und möchte mich auf diesem Weg bei den Ärzten von der Aufnahme bis hin zum OP Team für die sehr professionelle Betreuung und sehr gute Durchführung bedanken. Weiters möchte ich meinen Dank den Schwestern und Pflegekräften der Station aussprechen. Sie waren äußerst freundlich, hilfsbereit und aufmerksam. Ich fühlte mich bei Ihnen sehr gut aufgehoben!

(Translated by Google) Good (Original) Gut

(Translated by Google) Competent staff (Original) Kompetentes Personal

(Translated by Google) I want to join Univ. Prof. Dr. KLAPPACHER, as well as the emergency team from November 22nd, 2020, Dr. Fuhrmann, Dr. Niederdöckl and Dr. Thank you very much for your commitment. This doctor managed to bring my husband back to life after a severe heart attack! Thank you very much and stay healthy! (Original) Içh möchte mich bei Univ. Prof. Dr. KLAPPACHER, sowie dem Notfallteam vom 22.11.2020, Dr. Fuhrmann, Dr. Niederdöckl und Dr. Magnet herzlichst für ihren Einsatz bedanken. Diesen Ärztin ist es gelungen, meinen Gatten nach einem schweren Herzinfarkt, ins Leben zurückzuholen!!! Herzlichen Dank und bleiben Sie Gesund!

(Translated by Google) Had an operation on my knee. STATION 19 C Can only report positive things. The entire staff is extremely friendly and helpful. A good atmosphere in the team ensures good work. I never felt uncomfortable for a minute. A big thank you to the entire hospital staff. I wish future patients similar positive experiences. All the best!!!! (Original) Hatte einen operativen Eingriff am Knie. STATION 19 C Kann nur Poitives berichten . Das gesamte Personal ist ausgesprochen freundlich und hilfsbereit. Eine gute Stimmung im Team sorgt für gute Arbeit. Ich fühlte mich in keiner Minute unwohl. Ein herzliches Dankeschön an die gesamte Belegschaft des Spitals. Den zukünftigen Patienten wünsche ich ähnliche positive Erfahrungen. Alles Gute!!!!

(Translated by Google) High class staff (Original) Hochklassiges Personal

(Translated by Google) I was in general surgery for 1 week. Everyone was really very nice, starting with the nurse and the doctors. Not only because I was or am a private patient of Prof. Stefan Riss. I saw how caring they were towards the other patients. There you can other hospitals not only cut 1 slice but 10. !!! Especially in difficult situations. Normally I would give it 10 stars. My entire colon was removed after what went wrong in a total hysterectomy. But that was in another hospital. Since then, the bowel and the bladder have stopped working. Next year a bladder pacemaker will also be set by Prof. Stefan Riss. (Original) Ich war eine 1 woche auf der allgemeinen Chirugie. Alle wirklich sehr nett angefangen von pfleger bzw krankenschwester bis zu den Ärzten. Nicht nur weil ich Privatpatientin von Prof. Stefan Riss war bzw bin. Ich habe mitbekommen wie fürsorglich sie zu den anderen Patienten waren. Da können sich andere Krankenhäuser sich nicht nur 1 scheibe abschneiden sondern 10.!!! Gerade in der schwierigen Situation. Normalerweise würde ich 10 Sterne geben. Mir wurde der ganze Dickdarm entfernt, nachdem bei einer totalen hysterektomie was schief gelaufen ist . Das war aber in einem anderen Spital. Seitdem arbeitet der Darm und die blase nicht mehr. Nächstes jahr wird ein blasenschrittmacher gesetzt auch von Prof. Stefan Riss.

(Translated by Google) Number 1. for the AKH hospital (Original) Nummer 1.für das krankenhaus AKH

(Translated by Google) Most of the doctors there are bunglers !! (Original) Die meisten Ärzte dort sind Stümper!!

Recently had surgery on my foot at the AKH and was very satisfied with the Orthopedics Department - competent doctors, friendly staff and a good overall experience. Thank you!

In erster Linie möchte ich mich bei dem gesamten Pflegeteam und natürlich auch den Ärzten der Station 19 I, herzlich, für Ihre täglich, Freundlichen Worte Mut und Zuspruch und vorallem Ihren Einsatz! Sie leisten wirklich großartiges! Danke! (Translated by Google) First and foremost, I would like to thank the entire nursing team and, of course, the doctors at Ward 19 I, for your daily, kind words of courage and encouragement and, above all, your commitment! You really do great things! Thanks!

ich warheute in der notaufnahme und habe selten so ein freundliches und hilfsbereites personal erlebt. ich wurde direkt rangenommen ohne wartezeit und mir wurde geholfen. (Translated by Google) I was in the emergency room today and have rarely seen such friendly and helpful staff. I was taken directly without waiting and I was helped.

I was admitted twice to the AKH for an operation. I want to say that both in the first and in the second operation everything has gone perfectly ... In the initial analysis, the assistance of the doctors responsible for my operation, the nurses and all the team involved, the hospitalization process before and after. The operation and postoperative. Thank goodness everything has gone according to plan! Thanks also to AKH for the wonderful job ...

The level of professionalism is off the scale, I'm truly amazed. 😊

Professional & well equipped public hospital.

It's more that two hours that I'm waiting in neurology ambolane after I got the appointment for 9 am today . And there telling me if you don't want to wait ,go back home. It is So! And I have to wait another one hour ,if someone can care about the all the patient which are waiting here. It's no one in hospital to tell them to respect the patients!

Impossible to reach them by phone, scheduling appointments is not allowed via email in 2022.

Dieses Krankenhaus hat nicht einmal einen Stern verdient. Als "Ausländer"- wir sind aus Deutschland, wird man abwertend behandelt. Station 19.e. haben die Krankenschwestern, definitiv ihren Job verfehlt. Eine beschwert sich bei mir das sie nur 2 schlucke Wasser getrunken hat während ich einen Bericht verlange, eine Überlieferung mache ich privat da diese hier kein Personal haben. Mein Verlobter sitzt seid 30 min mit einem Trümmer hüftbruch im Rollstuhl, ohne Schmerzmittel. Weil die Schwestern keine Zeit haben. Klar im schwesternzimmer sitzen und reden und zwei die auf Station rum laufen. Läuft. Es ist die reinste Katastrophe. Lieber fahre ich mit extremen Schmerzen nach Deutschland und genieße eine atmosphärische Behandlung als wie bei diesem saftladen!!!!! Traurig das ich so eine Rezension schreiben muss. (Translated by Google) This hospital doesn't even deserve one star. As a "foreigner" - we are from Germany, you are treated pejoratively. station 19.e. the nurses, definitely missed their job. One complains to me that she only drank 2 sips of water while I request a report, I make a narration privately as they have no staff here. My fiancé has been in a wheelchair for 30 minutes with a broken hip and no painkillers. Because the sisters don't have time. Of course sitting in the nurses' room and talking and two walking around on the ward. Runs. It's pure disaster. I'd rather go to Germany with extreme pain and enjoy an atmospheric treatment than at this juice shop!!!!! Sad that I have to write such a review.

Went to eye ambulance after several eye doctors offices suggested to go there due to the severity of my wife's reported symptoms, which should be examined faster than the appointment slots in 3 weeks offered by the eye doctors themselves (a problem of the Austrian healthsystem in general, not AKH). Webpage has no information on what is a "serious enough" reason to visit AKH Augenambulanz. Since we are not experts, we trusted the eye doctors offices on their recommendation. After an acuity test by a technician (which had nothing to do with my wife's experienced eye problems) she was rudely sent away by staff that could not communicate in English and without ever seeing a doctor. After asking administration staff at the entrance we got berated that Austrian eyedoctors easily send people to hospitals (cool story, but not exactly our fault so no need to blame us about it). After that, we called eye doctors in the AKH area (far from our home) and found one that would see my wife immediately. After a few tests they sent us right back to AKH eye ambulance with a notice to be treated as emergency. Great service... (Edit: I am bumping it up to 2 stars, since after we jumped through hoops to convince the doctors that there was a serious issue (of which the eye problems ended up being a symptom), the care was decent. Still, turning a sick patient away like that in the first place is still unimaginable to me.)

I visited the hospital during the Christmas holidays due to the closure of several pharmacies in the city. Despite the language barrier, as the staff spoke limited English, they made every effort to help me find an open pharmacy. This was to obtain the urgent medication I needed. They were patient and kind, explaining the situation to me clearly and concisely. They even searched around for different pharmacies and provide me with detailed directions to the nearest one.

Had a very pleasant experience in the emergency department. Very kind staff, every one of them that I saw! Special thanks to Ulrike Kaufmann who was the doctor who took care of me and really made me feel comfortable even I didn't feel good at all. So I recommend also for tourists!

Dr. Christian Lenart is an outstanding physician who deserves recognition for his exceptional skills and compassionate care. From my personal experience as his patient, I can confidently say that he is one of the best doctors I have ever encountered. First and foremost, Dr. Lenart's expertise and knowledge are unparalleled. He possesses a deep understanding of his field and stays up-to-date with the latest advancements in medicine. Whether it involves diagnosing a complex ailment or suggesting the most suitable treatment options, Dr. Lenart's recommendations have consistently proven to be accurate and effective. What truly sets Dr. Lenart apart is his genuine concern for his patients' well-being. He takes the time to listen attentively to their concerns and addresses them with empathy and understanding. I have always felt comfortable discussing any health issue with him, and he never fails to provide a thorough explanation and guidance. Additionally, Dr. Lenart's bedside manner and communication skills are exceptional. He has a unique ability to explain medical jargon and complex concepts in a way that is easy for patients to understand. This ensures clear and effective communication, fostering trust and a strong patient-doctor relationship. Moreover, Dr. Lenart's dedication to his profession is evident through his commitment to ongoing education and professional growth. He continually seeks opportunities to expand his knowledge and skills, ensuring he stays at the forefront of medical advancements. This dedication to excellence is reflected in the exceptional care he provides. In conclusion, I cannot recommend Dr. Christian Lenart highly enough. His expertise, compassion, and outstanding patient care are truly exceptional. If you are seeking a doctor who is not only highly skilled but also genuinely cares for your well-being, Dr. Lenart is the perfect choice.

Many thanks to orthopedic surgeon Michael Humenberger and a whole team of trauma emergency. After a fracture on Friday, an operation has been made on Wednesday. Friendly staff, highly professional care and well organized process with timing. Keep it up, you are awesome 👏

I was very satisfied of the high level of care provided by the AKH. I was treated by Dr. Ludwig-Triszka Karin (EVA). She was very helpful, explained everything, answered all my questions in a respectful and kind way. Also all the hospital staff was very kind and helpful, nurses, security and the cleaning team. I am sure there are issues and probelms in the Austrian healthcare system but what I have experienced was impressive. I was also impressed by the level of cleanliness.

Great experience with the trauma department on November 29, 2023. Empathy meeting professionalism! Thank you very much to the whole team!. True heroes !