Department of Pediatrics and Adolescent Medicine image

Department of Pediatrics and Adolescent Medicine

Childrens hospital Hospital department

😠 Probably the worst hospital experience ever to date. We went in with our 4 months old daughter with a fever of 38.7 degrees Celsius. Paracetamol didn't work. First comment we got: 'you should not be travelling with a 4 month old'. My wife asked what to do if the fever kept increasing over the coming... People often mention daughter, sind, doctor, nicht, heart, sehr, hospital, doctors, great,


Address

Währinger Gürtel 18-20, 1090 Wien, Austria

Website

www.meduniwien.ac.at

Contact

+43 1 404003232

Rating on Google Maps

3.70 (49 reviews)

Open on Google Maps

Working Hours

  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: daughter (9) sind (9) doctor (8) nicht (8) heart (8) sehr (8) hospital (7) doctors (6) great (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Robbert 1 year ago on Google • 162 reviews
    Probably the worst hospital experience ever to date. We went in with our 4 months old daughter with a fever of 38.7 degrees Celsius. Paracetamol didn't work. First comment we got: 'you should not be travelling with a 4 month old'. My wife asked what to do if the fever kept increasing over the coming hours and if we then should come back (normal practice for emergency rooms in the Netherlands and the United States). His reply: "this is an emergency not a control station". And then, finally when a recipe was written for 'more paracetamol' and handed over, we asked where we could get it as it was 11pm and where the hospital pharmacy was. Reply: "you Google it and go there". Seriously, all the negative reviews at Google were fully accurate. Parents, please don't go here with your kid for emergency care at least.
    12 people found this review helpful 👍

  • 5/5 ilyas e. 6 years ago on Google • 618 reviews
    This newly opened section is very clean and well-maintained. My child had appendicitis surgery here. We were very pleased.
    2 people found this review helpful 👍

  • 1/5 Danijela R. 4 years ago on Google
    (Translated by Google) Greatest Bottomless impudence. The doctor who had night shift today did not even bother to look at a child (toddler 4 years old), let alone provide any first aid. Since when can you choose a patient? Brief description: Child would (probably) stung by a bumblebee and possibly could be that an allergic reaction exists. Statement of a Nurse This doctor treats only cancer or chronically ill. Please where does it lead? I will investigate the matter. Should something happen at night, you must not turn to a public hospital!?!? (Original) Größte Bodenlose Frechheit. Der Arzt der heute Nachtschicht hatte, machte sich nicht einmal Mühe ein Kind (Kleinkind 4 Jahre) anzuschauen geschweige irgendeine Erste Hilfe zu leisten. Seit wann kann man sich Patienten aussuchen? Kurze Schilderung: Kind würde von einer Hummel (wahrscheinlich) gestochen und womöglich könnte sein dass eine Allergische Reaktion besteht. Aussage einer Krankenschwester dieser Arzt behandelt nur krebskranke oder chronischkranke. Bitte wohin führt es noch? Der Sache werde ich nachgehen. Sollte in der Nacht etwas passieren, man darf sich nicht an ein öffentliches Spital wenden!?!?
    6 people found this review helpful 👍

  • 5/5 Stephan K. 1 year ago on Google • 493 reviews
    Our daughter had a minor procedure here when she was 2 years old. Of course there was a lot of excitement, especially from us parents, but everything worked perfectly. The staff was really friendly and especially very sensitive to the little one so that she wasn't afraid or nervous. In the single room it was also possible for one parent to stay overnight without any problem. Registration and login also work perfectly.
    1 person found this review helpful 👍

  • 1/5 D.Vasic 1 year ago on Google • 12 reviews
    Not even the 1 star would be deserved. I was there this morning with my 3 year old son. We were called, were in the room for maybe 2 minutes and they said he didn't have anything. The reason why we had to go to the hospital was severe ear pain with screaming fits and so on... well, because my mother's heart felt that this couldn't be right, there was something wrong, I took him to another hospital and what was it, he had one severe ear infection that is already attacking the tonsils.
    5 people found this review helpful 👍

  • 5/5 Sabrina L. 3 years ago on Google
    (Translated by Google) My daughter (10) has to have her blood drawn every 2 weeks, unfortunately this does not always work well. Today we were in the children's ambulance and it was a dream. That first time that we laughed at the blood draw and it worked without complications such as multiple attempts to hit the vein. Kudos to Dr. Erich, who so captivated my daughter with his funny way and the story that it was a positive result for her. Unfortunately, there are far too few such doctors. (Original) Meine Tochter(10) muss alle 2 Wochen zur Blutabnahme, leider funktioniert dies nicht immer gut. Heute waren wir in der Kinder-Ambulanz und es war ein Traum. Dass erste Mal dass wir bei der Blutabnahme gelacht haben und es ohne Komplikationen wie mehrfache versuche die Vene zu treffen geklappt hatte. Ein sehr großes Lob an Dr. Erich, der mit seiner lustigen Art und der Geschichte meine Tochter so fesselte dass es für sie ein positives Ergebnis war. Solch Ärzte gibt es leider viel zu wenig.
    5 people found this review helpful 👍

  • 5/5 Martina B. 4 years ago on Google
    (Translated by Google) My toddler has been in the intensive care unit here for three days. Initially on the 6th floor, now on the 10th and on both stations we have been treated very nicely and kindly so far !! Everyone is super nice and sensitive. All staff appear competent and motivated. If you are stressed, they will not let you feel it but will patiently answer all questions and even interrupt your break if you want to speak to them. Helpful and human at both stations. My child is in good hands here. (Original) Mein Kleinkind liegt hier seit drei Tagen auf der Intensivstation. Anfangs noch im 6. Stock, nun im 10. und auf beiden Stationen sind wir bisher ausgesprochen nett und freundlich behandelt worden!! Alle sind super lieb und einfühlsam. Gesamtes Personal wirkt kompetent und motiviert. Sind sie gestresst, lassen sie es einen dennoch nicht spüren sondern beantworten geduldig alle Fragen und unterbrechen sogar ihre Pause wenn man sie mal sprechen möchte. Auf beiden Stationen hilfsbereit und menschlich. Mein Kind ist hier in guten Händen.
    5 people found this review helpful 👍

  • 5/5 Christian W. 9 months ago on Google • 107 reviews
    We were there today with our three year old daughter. She pinched her index finger in a ride at the Prater. It was bleeding and she was screaming like crazy. She couldn't/didn't want to lift her finger anymore. To be on the safe side, we went to the hospital to check things out. The good woman at reception was very friendly and showed a lot of understanding. We come from Germany and therefore a little more had to be clarified about the health insurance. But it happened very quickly and we got to the waiting area. It only took a short time there, maybe, and we got to it. The doctor was super friendly and helpful. The plaster was accepted and the wound was looked at. The child was screaming like crazy again, but she didn't let herself be disturbed and, with the help of the good woman at reception, distracted her and cleaned and examined the wound. It's crazy what great doctors and helpers you have. Our daughter then calmed down and sang Anna and Elsa with the doctor to distract her. I have rarely seen a doctor who was so sensitive, empathetic and helpful. Thank you.
    3 people found this review helpful 👍

  • 1/5 Don D. 5 years ago on Google
    (Translated by Google) Extremely long waiting times, incompetent doctors who only do a superficial examination ... waiting 5 hours with a 6 week old baby is a scandal! But the main thing is that the specialist speaks over the microphone where everyone can hear everything! (Original) Extrem lange Wartezeiten, inkompetente Ärzte die nur eine oberflächliche Untersuchung machen... 5 Stunden warten mit einem 6 Wochen alten Baby ist ein Skandal! Aber Hauptsache der Facharzt spricht übers Mikrofon wo jeder alles hören kann!!
    4 people found this review helpful 👍

  • 1/5 raquel matos c. 1 year ago on Google
    Krankenschwestern in der Notaufnahme sind sehr unhöflich zu Kindern, sie halten sich die Ohren zu, wenn ein Kind weint, offensichtlich fühlt sich ein Kind in einem Krankenhaus nicht wohl und das Mindeste, was eine Krankenschwester tun sollte, ist Empathie, aber das fehlt ihnen, sie studieren Krankenpflege, ohne das zu lieben Beruf, was für eine Enttäuschung, dass sie an einem Ort sind, an dem sie nicht sein wollen, wenn sie das Weinen eines Kindes nicht ertragen können, was machen sie in diesem Bereich?
    4 people found this review helpful 👍

  • 5/5 Peter B. 7 years ago on Google • 171 reviews
    lovely staff
    2 people found this review helpful 👍

  • 5/5 Wind D. 1 year ago on Google • 100 reviews
    Our daughter was treated in pediatric cardiology/neonatology for a serious heart defect. Everyone, really everyone, did a great job and was not only top-notch professionally, but also sensitive and friendly (of course with individual fluctuations, that's completely normal). The staff at the baby intensive care unit were particularly great - and that's certainly not an easy job. The fact that we were able to cuddle with the newborn despite adverse circumstances and 1000 cables meant a lot to us. We say THANK YOU and would go to the AKH again.
    2 people found this review helpful 👍

  • 5/5 Christine M. 2 years ago on Google
    (Translated by Google) My son was born with a congenital heart disease and only found out as a mother how he was 4 weeks old ... he had 2 large heart surgery 4 heart catheter surgery 2 longer intensive stays 1 heart attack 1 cardiac arrest and 2 air tubes surgery and 8 convulsions in his life He was up to his 18.Lj heart patient in the children's hospital ... so I can judge very well how good the doctors nurses are on level 6, level 8, level 10 🤗 if there are 10 stars I would also give so much ... my son has tested the doctors what they can u goes much more ... u YES they are great ... they are all in my heart ❤️👍as mom and there they stay forever ... I can't thank you enough for humanity..if you are with me as Just discuss the operation ... u explain it to me so that I understand it too 👍❤️🤗🥰My son now only has cardiac exams twice a year (Original) Mein Sohn ist mit einen angeboren Herzerkrankung auf die Welt gekommen hab es als Mutter erst erfahren wie er 4Wochen alt war...er hatte 2 große HerzOp 4Herzkatheder OP 2lăngere Intensiv Aufenthalte 1Herzinfarkt 1Herzstillstand u 2Luftrōhren OP u 8Fieberkrămpfe in seinen Leben Er war bis zu seinen 18.Lj Herzpatient im Kinderspital...somit kann ich sehr gut beurteilen wie gut die Ärzte Schwestern auf Ebene 6 Ebene 8 Ebene 10 sind 🤗 gebe es 10Sterne würde ich auch soviel geben...mein Sohn hat die Mediziner getestet was sie können u geht noch viel mehr...u JA sie sind großartig...sie sind alle in meinen Herzen ❤️👍als Mama und da bleiben sie für immer... Ich kann nicht genug Danken auch für die Menschlichkeit..wenn sie mit mir als Leien die OP besprechen...u es mir so erklären das ich es auch verstehe 👍❤️🤗🥰Mein Sohn hat jetzt nur mehr 2mal im Jahr Herzuntersuchungskontrolle
    2 people found this review helpful 👍

  • 1/5 Jaqueline P. 3 months ago on Google • 8 reviews New
    1 star is already too much. Our 12 week old baby had a fever of over 39 hours at night. Akh said over the phone that they only take children who are chronically ill and we should call somewhere else! Complete impudence!
    1 person found this review helpful 👍

  • 5/5 Gottfried K. 9 months ago on Google • 4 reviews
    My son had surgery. A big thank you to the whole team there. Everyone was very nice and caring. A great team.
    1 person found this review helpful 👍

  • 5/5 Martin F. 1 year ago on Google
    Unser Sohn hatte in seinen ersten Lebensmonaten mit Tachykardien zu kämpfen. Die Ärzte auf der Kinderkardiologie sind DIE Experten in Österreich. Auch bei den wöchentlichen Beuchen in der Notaufnahme wurde schnell und professionell gehandelt.
    1 person found this review helpful 👍

  • 5/5 Melisa M. 1 year ago on Google
    Ich hatte heute mit meiner Tochter einen Termin für den Schweiß test in der lungenfunktionstest erg. Die Mitarbeiterinen waren sehr bemüht und alles ist gut abgelaufen 👍👍 Dr. Krois von der chirurgischen Abteilung kann ich auch empfehlen auch ein guter Arzt 👍👍
    1 person found this review helpful 👍

  • 5/5 Sabrina J. 1 year ago on Google
    Bin mit meiner Tochter auf der Ebene 9. Sind sehr zufrieden auf dieser Station alle sehr nett und kompetent.
    1 person found this review helpful 👍

  • 3/5 NG 4 years ago on Google
    (Translated by Google) More than two hours of waiting with my 4 year old daughter. Unfortunately, very long waiting times. Doctors are competent. (Original) Mehr als zwei Stunden Wartezeit mit meiner 4 Jährigen Tochter. Leider sehr lange Wartezeiten. Ärzte sind kompetent.
    1 person found this review helpful 👍

  • 5/5 Rihaan J. 4 years ago on Google • 31 reviews
    Very very Good sisters and Doctors... Helpful ... ...I have no words for Doctors and for all sisters ... I am very very thankful for every thing.. Five stars is less . 🙏🙏🙏🙏🙏🙏🙏🙏🙏 Danke sehr 🙏🙏🙏🙏

  • 5/5 Mihaela Y. 6 months ago on Google • 17 reviews
    Our family would like to thank Dr.Philip Mörtl. The doctor in his mission, there are no right words for such a doctor, only the best. Thank you very much and all the best

  • 5/5 frhat a. 7 years ago on Google • 6 reviews
    Good

  • 5/5 Alexia F. 1 year ago on Google • 6 reviews
    Fast, great help, quick callback from a doctor!

  • 5/5 Carla S. 2 years ago on Google
    (Translated by Google) Very careful and appreciative treatment of my Teeanager daughter by Dr. Bernadette Göschl, thank you very much! (Original) Sehr umsichtige und wertschätzende Behandlung meiner Teeanager-Tochter durch Dr. Bernadette Göschl, vielen herzlichen Dank!

  • 1/5 Hüseyin S. 2 months ago on Google • 2 reviews New
    As a mother, I wish from God that all the doctors involved in my daughter's DEATH should suffer more pain than me.
    1 person found this review helpful 👍


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