1/5 matej c. 2 months ago on Google • 3 reviews New
We
ordered
from
Urban
Pizza
online
a
few
times
before
(in
2023),
and
it
was
solid.
For
a
change,
we
thought
of
visiting
the
place,
and
eating
at
the
venue.
I
usually
don't
give
bad
reviews,
however,
this
was
a
really
bad
experience,
and
we
must
share
the
latest
status
with
the
community.
There
was
no
heating
in
January,
it
was
very
cold
inside
🥶
After
we
got
seated,
we
wanted
to
order
drinks
–
most
of
them
on
the
menu
were
not
available.
Only
cold
drinks
from
the
fridge
were
possible
(no
tea,
or
coffee).
On
the
men's
toilet,
all
three
urinals
were
broken
and
covered
in
plastic
foil
😵💫
And
there
were
no
paper
towels
to
dry
your
hands.
That
was
the
2nd
warning
sign.
But
ok,
we
thought
they
have
a
small
construction
site
going
on,
and
we
could
live
with
that.
So,
then
we
ordered
food.
We
waited
about
45
mins
for
them
to
make
2
burgers,
1
pizza,
1
lasagna,
and
1
salad.
The
waiter
left
in
the
meantime.
I
assume
he
went
out
to
make
a
delivery
(no
one
said
anything
to
us).
He
never
came
back
😳
So
our
drinks
were
served
only
with
the
food.
And
there
was
no
sight
of
cutlery.
The
cook
brought
out
the
food.
I
asked
for
the
glasses,
and
they
looked
at
me
weird,
as
if
they
don't
understand
why
one
would
need
a
glass
to
drink
from.
Finally,
they
brought
them
out
from
the
back.
Haha,
what
is
going?
Regarding
the
food...
we
got
a
wrong
salad,
and
they
forgot
on
one
burger.
So,
one
guest
was
left
waiting
for
another
20
min
😡
The
salad
bowl
was
not
at
all
as
described
on
the
menu
–
basically
it
was
chopped
lettuce
with
a
ton
of
dressing
mix
(mayo,
sugar,
...)
on
it
🤢
At
the
end,
we
overpaid
for
the
worst
dining
experience.
We
are
so
disappointed
and
will
never
be
coming
back
again.
Bye
bye,
Urban
Pizza
👋
