worst shopping experience ever. I came with my wife to buy her shoes. it was not black in its size so we ordered home delivery to us to another country. we paid on the spot. they promised that the shoes will be delivered in 4 days and they will ring in 3 days when they are shipped. after 5 days, the parcel is gone, the phone from Prada is also gone. I call them, they say that they have a delay and they will be calling in the next 4 days and they will be calling the day before. after the next 6 days, the phone is gone, the parcel is gone. calling again, no help. massacre. I will have to go personally to Vienna to the store again to clear it up. I do not recommend this store. really my worst order

I spend really great time, staff very attentive, helpful, kind. My saleswomen Li Juan was amazing, she find everything what I needed. Top!!

Excellent service, extremely kind employee who tries to please customers, and the choice was good, there were shoes of all models and numbers ...

The shop is big indeed, but did not have a lot of small shoe size options (34-35 size). The location specified in Google is not correct. The personnel was friendly.

Well trained, friendly and polite employees

Very professional and helpful staff in particular Peter and the store Manager Mrs.Cornelia Rothauer . Excellent customer services . Thank you very much and I will come again during my next visit to Vienna . Best regards . Dr.Dean

I love prada.. their styles in bags are amazing. Clean, minimal and class.. Christoph assisted me and he was attentive and patient. I bought the new symbole in black.. I went in and out and around to check the bags and other stores in between. But he was patient and assisted with a smile and a champagne..

My girlfriend and I recently paid a visit to the store, where we were warmly welcomed by the Prada staff. We expressed our interest in a specific bag, and to our delight, the staff member promptly presented us with a diverse selection of options. Throughout our conversation, he displayed remarkable kindness, valuable insights, and an impressive knowledge of the products. As our discussion unfolded, my girlfriend mentioned that our purpose for visiting Vienna, was to celebrate my birthday. Unexpectedly, the staff member surprised us with a delightful gesture by bringing out champagne. This unexpected touch made our shopping experience truly exceptional, and we extend our heartfelt gratitude to Peter for his exceptional service. We look forward to returning soon:)

(Translated by Google) Well (Original) Gut

(Translated by Google) Thanks to Anna Marie for the great advice, will definitely come back. (Original) Ein danke an Anna Marie für die tolle Beratung, werde sicher wieder kommen.

Please answer the phone.

Allways helpful staff. Great location.

A store that you shouldn’t miss

I love it, very elegant

This is the best. Nicest PRADA store I’ve ever been to. Best selection. Well stocked. Recommended.

Prada is my favorite I like see all this clothes and shoes.thank you for this style Prada

Top-Service

Very nice people, very good service!

(Translated by Google) I ordered a bag by phone that was sold out all over Germany. They were still in the store in Vienna and I could easily order them by phone. Thank you for the great service dear Xin and Prada Store Vienna. The bag arrived right after 3 days. Can only be recommended :-) (Original) Ich habe telefonisch eine Tasche bestellt, die in ganz Deutschland ausverkauft war. In Wien im Store gab es sie noch und ich konnte sie problemlos telefonisch bestellen. Vielen Dank für den tollen Service liebe Xin und Prada Store Wien. Die Tasche kam direkt nach 3 Tagen an. Nur zu empfehlen :-)

(Translated by Google) Bold rides (Original) Fede forlystrlser

(Translated by Google) I'm standing in front of the door and I know people coming in. But they do not say hello to each other. But then the Chinese come in. (Original) 문 앞에 서있으면서 사람 들어오는거 뻔히 알텐데도 자기들끼리 이야기한다고 인사도 안함 근데 그 다음에 중국인들 들어오니깐 친절해짐 어이없음

(Translated by Google) Modern, elegant, charming, extroverted, present. These words describe only too well what Prada is. A traditional brand, which has announced and won the battle of many fashion labels. The staff is on top of that also courteous and helpful! (Original) Modern, elegant, charmant, extrovertiert, präsent. Dies Wörter beschrieben nur zu gut was Prada ist. Eine Traditionsmarke, welche vielen Modelabel‘s den Kampf angesagt und auch gewonnen hat. Das Personal ist obendrein auch noch zuvorkommend und hilfsbereit!

(Translated by Google) Very obliging (Original) Sehr zuvorkommend

(Translated by Google) Exclusive, sophisticated, worth seeing, with C.Card affordable (Original) Exklusiv, mondän, sehenswert, mit C.Card leistbar

(Translated by Google) Great service ?? (Original) Toller Service ??

(Translated by Google) Wow excellent advice! I bought only a small thing, but was very, very well advised by the seller. I felt completely well and not out of place. I'll be back for sure and the next accessory will be bought at Prada! Also the # Dachshund mafia liked it. Thank you! (Original) Wow excellente Beratung! Ich habe nur eine Kleinigkeit gekauft, wurde aber von dem Verkäufer sehr, sehr gut beraten. Ich habe mich absolut wohl gefühlt und nicht fehl am Platz. Ich komme sicher wieder und das nächste Accessoire wird bei Prada gekauft! Auch der #dackelmafia hat es gefallen. Danke!

(Translated by Google) Excellent attention !! (Original) Excelente atencion !!

Zwei Stockwerke Damen Herren Abteilung ein Erlebnis dort zu Shoppen

Designer store. Nice Italian bags. The service and staff are very polite.

Stunning classy store!

Cool staff ! :-)

Wounderful

Great customer service, pleasant space and of course everything you love from Prada

I bought a Prada Tote Bag in your Vienna store with Szandra Petrovics-Barta Thanks to Szandras caring and professional service I keep this shopping experience in very good memory. Her warm-hearted and authentic advice was filled with so much joy which you could only expect from a good friend. I have been to many international boutiques but her particular service was extraordinary and I am looking forward to my next visit to your Vienna store.

Marta was amazing! She helped me with 3 different purchases over the span of two days and was a very thorough, honest, and lovely employee overall. Great service and personality! Thanks a lot!