ÖBB Lounge image

ÖBB Lounge

Bar Lounge

😠 Train cancelled overnight, we are provided with a hotel and told to come back at 9am to make train reservations! At nine o'clock, we are there and we learn that we have to wait 2 hours except that we do not even have access to the lounge and the train does not take us to our destination but to studg... People often mention train, lounge, snacks, drinks, quiet, staff, hours, clean, good, wait,


Address

Am Hbf 1, 1100 Wien, Austria

Price rating

$ $$$

Rating on Google Maps

4.30 (667 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 6 AM to 11:30 PM
  • Thursday: 6 AM to 11:30 PM
  • Friday: 6 AM to 11:30 PM
  • Saturday: 6 AM to 11:30 PM
  • Sunday: 6 AM to 11:30 PM
  • Monday: 6 AM to 11:30 PM
  • Tuesday: 6 AM to 11:30 PM

Featured Reviews


Frequently mentioned in reviews: train (26) lounge (23) snacks (16) drinks (15) quiet (12) staff (11) hours (10) clean (10) good (9) wait (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 chris p. 1 year ago on Google
    Super friendly staff always make you feel welcome. Always smiling, always polite: this is what good customer service looks like.
    2 people found this review helpful 👍

  • 1/5 Anthony H. 7 months ago on Google
    Train cancelled overnight, we are provided with a hotel and told to come back at 9am to make train reservations! At nine o'clock, we are there and we learn that we have to wait 2 hours except that we do not even have access to the lounge and the train does not take us to our destination but to studgart where we have no certainty of having a train. The lounge welcome guy was rude when he told us that we have 24 hours of train and no access to the lounge. Worst experience of my life by train, to avoid absolutely!
    2 people found this review helpful 👍

  • 5/5 Patrick C. 4 years ago on Google
    I enjoyed the refreshments. Staff was friendly to include assistance in where & when my train was arriving in the station. Good place to relax prior to the train journey
    1 person found this review helpful 👍

  • 5/5 Ewelina M. 3 years ago on Google
    I enjoyed the quietness and the refreshments. Healthy snack such as dried apple rings available, a selection of beverages also possible. Power sockets to charge your phone next to the tables. Only one restroom per gender available.
    1 person found this review helpful 👍

  • 3/5 Puneet S. 6 months ago on Google • 678 reviews
    There is no food (really). Just some cookies. Sodas, coffee and tea. Small lounge. Quiet place to sit. Accessible up to 90 minutes before your departure. No FAQ on this; just told so when checking in at the desk. We arrived 15 minutes too early and were advised to either come back or leave within 90 minutes. Fine with us, nothing in the lounge to keep is there.

  • 1/5 Kanuj B. 7 months ago on Google
    Visited as a part of our OBB 1st class train tickets into Vienna. Below average food and frustrating experience. Be prepared to be treated by a racist old man at the reception - Andreas S. who will judge you on every item you take from the counter. I don't really understand why it is any of the staff's concern on which items are being consumed, but sure enough they'll let you know. Perhaps OBB should spend some time on human etiquette to the staff operating here. The variety of the food items in the lounge isn't much, but the behaviour of the staff is the real negative point. 1/5 because you can't go any lower than that.
    1 person found this review helpful 👍

  • 5/5 Lance G. 3 months ago on Google • 524 reviews New
    Clean, quiet, and comfortable with light snacks and beverages and plenty of power hookups for your laptop and personal decices

  • 4/5 Michael L. 5 months ago on Google • 365 reviews
    The lounge was clean and quiet. The drinks and snacks were adequate. As usual self service here. There are ports for charging gadgets

  • 5/5 Miroslav Z. 5 months ago on Google • 111 reviews
    Great place to wait for train. If you do not have first class ticket you pay 10 € per person. Free soft drinky and small snack.

  • 4/5 Lucas C. 3 months ago on Google • 57 reviews New
    A much quieter space to wait for your train in. Beats the public halls of the station. Entry was 10€ per person or free with certain tickets. When I was there it included Interrail first class.

  • 4/5 Gavin P. 6 months ago on Google • 51 reviews
    Nice and quiet lounge used for a couple of mornings before our trips. Selection of food could do with some variation, but the drinks were plentiful and the lounge was clean and not crowded (Wed & Thur am 0800-0900)

  • 5/5 Nikolajs K. 6 months ago on Google • 37 reviews
    Good place to wait for train. Exclusive bathroom, free coffee and soft drinks. Some snacks too, but limited - depends on how often they are refreshed. Overall its good

  • 5/5 Andreas N. 3 months ago on Google • 15 reviews New
    If you have a first class ticket or sleeping car ticket and have to wait for you train you can enter the ÖBB Lounge. You get drinks and small snacks, comfortable seating, clean restrooms, plugs for charging your devices, WLAN, newspaper and information. They also offer to carry your luggage to your coach or compartment in the train. Note that with a 2nd class or couchette (Liegewagen) ticket you are entitled to enter the lounge, unless you pay an extra fee.

  • 4/5 Jakub 1 year ago on Google • 12 reviews
    Nice, quiet and not overcrowded even on Sunday evening. Food options are limited to very basic baked snacks and some sweets/fruits. There was no wine but I can’t complain about selection of nonalcoholic beverages.

  • 5/5 Erwin V. 4 years ago on Google
    (Translated by Google) Relaxed waiting (Original) Entspanntes Warten

  • 2/5 Erik H. 4 years ago on Google
    The seating area is old and used. Toilets more than often dirty.

  • 5/5 Martin R. 4 years ago on Google
    (Translated by Google) Excellent and friendly service. (Original) Ausgezeichneter und freundlicher Service.

  • 4/5 Gotti 4 years ago on Google
    (Translated by Google) In principle, it can be quite pleasant here. However, it was too loud for me to scold and whine by the ÖBBler with colleagues outside the service at the entrance. (Original) Prinzipiell kann es hier ganz angenehm sein. Allerdings war mir das Schmäh-Führen und jammern vom ÖBBler mit Kollegen außer Dienst am Eingang zu laut.

  • 5/5 Stamos F. 4 years ago on Google
    From 1 Star to 5 stars after a bad day i had and i was really sad when a clerk didnt want to help me just by saying a Yes or a No about a matter while he was free and asking me just to get a number.. everywhere you can find this kind of servise from one person, but i dont want to judge the whole company from one J..k ... the next day, i wanted to travel from city to airport by train, and it was the cheapest way to get there , aand the most comfortable.. the clerk was really helpfull, and made to rethink my previous review

  • 4/5 Gertraude E. 4 years ago on Google
    (Translated by Google) Very convenient and pleasant for breakfast. Everything is clean and you can stay here until just before the train leaves. (Original) Sehr bequem und angenehm zu Frühstücken. Alles sauber und man kann bis knapp vor Abfahrt des Zuges hier verweilen.

  • 5/5 Annet Z. 4 years ago on Google
    (Translated by Google) Quite well! (Original) Ganz gut!

  • 5/5 Slavek H. 4 years ago on Google
    Nice

  • 5/5 happy이영 4 years ago on Google
    (Translated by Google) If you take a night train, I recommend taking a break here! Instead, it can be used for an hour and a half before the homepage. 2 hours ago 3 hours ago I think it's the heart of the staff sitting in front of me I went 2 hours ago and looked in vain and let me in (Original) 야간열차를 탄다면 여기서 쉬는걸 추천! 대신 홈페이지 기준으로 1시간 30분 전부터 이용 가능합니다. 2시간 전 3시간 전에 들어가는건 앞에 앉아있는 직원 마음인거같아요 저도 2시간 전에 갔는데 애매하다는 듯 보더니 들여보내줬어요ㅎㅎ

  • 5/5 László T. 4 years ago on Google
    (Translated by Google) Nice staff and comfortable waiting. After 17 hours, alcohol can be consumed over the age of 18. The quiet and tranquil surroundings make the railway station across the glass window a noisy alien world. (Original) Kedves személyzet és kényelmes várakozási lehetőség. 17 óra után már alkoholt is lehet fogyasztani 18 éves kor felett. A csendes és nyugodt környezet eg, zelejesen idegen vilagnak tünteti fel az üvegablak túloldalán nyüzsgő pályaudvart.

  • 5/5 SUNIL G. 4 years ago on Google
    Good

  • 4/5 Dewang P. 2 years ago on Google
    nice, clean and quite just inside of the busiest railway station. if you have 1st class ticket, entry is free. very limited option for snack and beverages. but coffee was good.

  • 4/5 Saurabh S. 2 years ago on Google
    Nice and comforting place for layover if you have first class train ticket or Pass. Basic drinks and snacks available.

  • 4/5 urdc N. 4 years ago on Google
    Clean but don't have air condition. Snacks, fruits and drinks are good and free.

  • 5/5 Joy B. 4 years ago on Google
    A really nice place to relax for awhile during travel thru the Vienna train station. Nice snacks and beverages, and pleasant staff!

  • 5/5 Anca M. 1 year ago on Google
    Very quiet, clean and amazing. Check the conditions to access the lounge. Coffee, tea, diferent beverages and snacks are for free. Love it.

  • 5/5 Miss Tilly And M. 6 months ago on Google
    A lovely place to wait. I would like to see more pastries. As soon as they were put out, they were gone again.

  • 5/5 Lene M. 10 months ago on Google
    I had sleeper tickets to enter here. Staff was helpful to print all my tickets and put in nice folder 😀

  • 4/5 Jessica L. 4 months ago on Google
    It's clean and quiet, nice place to wait for your train. But there were not so many food/snack options.

  • 1/5 Руслан �. 4 months ago on Google • 5 reviews
    150€ Wiena-Düsseldorf In winter the windows don't close!!!! Cold dirty horror!!!! the carriage is old and noisy

  • 5/5 Rick T. 4 years ago on Google
    Good lounge, open most of the time

  • 4/5 Harald R. H. 3 years ago on Google
    (Translated by Google) Through Covid 19 only coffee, a few drinks and packed things. No newspaper or magazines. Nevertheless, it is pleasantly quiet. (Original) Durch Covid 19 nur Kaffee, ein paar Getränke und verpackte Sachen. Keine Zeitung oder Zeitschriften. Dennoch ist es angenehm ruhig.

  • 1/5 Johann M. 3 years ago on Google
    (Translated by Google) Loud - many phone calls, no newspapers, offer drinks and snacks severely restricted. (Original) Laut - viele Telefonate, keine Zeitungen, Angebot Getränke und Knabbergebaeck stark eingeschränkt.

  • 5/5 Aitzaz c. 3 years ago on Google
    Nice

  • 4/5 Vinzenz K. 3 years ago on Google
    (Translated by Google) The buffet is not as busy as it used to be. Otherwise very nice atmosphere and very friendly staff! (Original) Das Buffet ist nicht mehr so gut belegt, wie es schon mal war. Ansonsten sehr nette Athmosphäre und sehr freundliches Personal!

  • 5/5 Ma N. 3 years ago on Google
    (Translated by Google) It was a cozy lounge. Cafe and drinks as well as small snacks could be bought in buffet form. Thank you (Original) Es war eine gemütliche Lounge.Cafe und Getränke sowie kleine Snacks konnte man in Buffetform selbst holen..Danke

  • 1/5 Marita K. 3 years ago on Google
    (Translated by Google) Torn furniture. Giant holes in the upholstered furniture. Very poor range of snack bars. No fruit. All because of Corona, no wine. Economical ÖBB. (Original) Zerschlissenes Mobiliar. Riesenlöcher in den Polstermöbeln. Sehr dürftiges Angebot an Snackbar. Kein Obst. Alles wegen Corona.Kein Wein. Sparsame ÖBB.

  • 1/5 Mona K. 3 years ago on Google
    Zur Zeit Coronabedingt ein äußerst duerftiges Angebot. Oder ist das für Alles inzwischen eine gute Ausrede? Die OEBB richtet es sich bequem ein .Kein Obst kein Wein. Wahrscheinlich weiß die Obrigkeit nichts von kleinen Flaschen Wein, weil sie sich nur mit Grossgebinden versorgt. Prosit.

  • 5/5 Gerrit S. 4 years ago on Google
    Top service. Free drinks. Power outlets for your phone/laptop. You do need a valid trainticket.

  • 4/5 Heiko S. 3 years ago on Google
    (Translated by Google) The lounge was not that busy. Was therefore allowed to enter the lounge 2.5 hours before the train left (according to the terms of use, actually only 1.5 hours beforehand. The offer was limited but okay due to Corona. I felt comfortable. (Original) Die Lounge war nicht so voll. Durfte deshalb schon 2,5 h vor Abfahrt des Zuges in die Lounge (laut Nutzungsbedingungen eigentlich erst 1,5h vorher. Das Angebot war wegen Corona eingeschränkt aber okay. Habe mich wohl gefühlt.

  • 5/5 Erik R. 4 years ago on Google
    Great for a train station lounge. More similar to one you find at airports.

  • 5/5 Han W. 5 years ago on Google
    Very nice short stay before departure. Clean restroom and good selection of refreshments.

  • 5/5 Elena B. 4 years ago on Google
    Lovely, relaxing. Good selection of drinks and snacks.

  • 5/5 Chuck S. 4 years ago on Google
    Very well provisioned, very quiet. A good respite from the hassle's of travel.

  • 4/5 Julie C. 4 years ago on Google
    Drinks and a quiet place to sit whilst waiting for our train

  • 4/5 Ian S. 4 years ago on Google
    Facilities here are clean and well designed

  • 5/5 Helene O. 4 years ago on Google
    i needed to use the lounge 3 hours before my train departed but i was refused access, even though i had bought a first class, very long sleeper compartment trip. it should be allowed . drinks, salty and sweet snacks available. clean area without the noise outside .

  • 5/5 Ben J. 5 years ago on Google
    A quite comfortable place to unwind before your train journey. A good selection of snacks and refreshments are available. The lounge is open to Nightjet ticket holders.

  • 4/5 Manfred S. 4 years ago on Google
    (Translated by Google) Very good atmosphere. (Original) Sehr gute Atmosphäre.

  • 5/5 Katka P. 4 years ago on Google
    ???

  • 4/5 Manfred W. 4 years ago on Google
    (Translated by Google) A place to relax Each seat has an electrical outlet WiFi speed is ok Range of drinks fits Range of food was very manageable (actually only nibbles) - should not happen on a busy day (Friday afternoon) (Original) Ein Platz zum Entspannen Jeder Sitzplatz hat eine Steckdose WLAN Speed ist ok Angebot an Getränken passt Angebot an Speisen war sehr überschaubar (eigentlich nur Knabbereien) - sollte an einem starken Reisetag (Freitag nachmittags) nicht passieren

  • 2/5 Thomas B. 4 years ago on Google
    While you can get away from the hustle and bustle of the railway station and get a tea or coffee and some quiet time, food is mediocre at best. Little choice and low quality. You wouldn't expect the choice you have in an airport lounge, but the ÖBB lounge would benefit greatly from a slight upgrade of their food offerings.

  • 4/5 Terry S. 4 years ago on Google
    Good snacks, Cokes, newspapers, free wifi and restrooms. Friendly staff. Great way to wait for your train.

  • 4/5 nsai e. 4 years ago on Google
    Good

  • 5/5 John G. 4 years ago on Google
    Excellent

  • 5/5 doris w. 4 years ago on Google
    (Translated by Google) Very pleasant atmosphere ... quiet, WiFi ... nice staff (Original) Sehr angenehmes Ambiente...ruhig, WLAN....nettes Personal

  • 5/5 Christian K. 4 years ago on Google
    (Translated by Google) One of the most well-stocked lounge vatians at ÖBB. On the first floor above the station concourse you have a good overview of what is happening and as a first class traveler you can wait for the train in peace with a coffee, tea, mineral, soft drink, water or from 6 p.m. with beer and wine. There are nibbles and some Danish pastries. Two coffee machines, toilet (a bit small) and even a conference room provide everything you need. WiFi works well. Sockets are also available. The staff has been super friendly on each of my visits for the past few months and the lounge has always been clean. Keep it up!! (Original) Eine der best bestücktesten Lounge-Vatianten der ÖBB. Im ersten Stock über der Bahnhofshalle hat man einen guten Überblick über das Geschehen und kann als erste Klasse Reisender in Ruhe bei einem Kaffee, Tee, Mineral, Softdrink, Wasser oder ab 18 Uhr bei Bier und Wein auf den Zug warten. Dazu gibt es Knabbereien und teils Plundergebäck. Zwei Kaffeemaschinen, WC (etwas klein) und sogar ein Konferenzraum sorgen für alles was man braucht. WLAN funktioniert gut. Steckdosen sind auch vorhanden. Das Personal war bei jedem meiner Besuche die letzten Monate superfreundlich und die Lounge war immer sauber. Weiter so!!

  • 5/5 Marcel P. 4 years ago on Google
    (Translated by Google) Large lounge with a great view of the station hall. Good selection of free snacks and drinks. Long opening hours and friendly staff. Top! (Original) Große Lounge mit tollen Blick auf die Bahnhofshalle. Gute Auswahl an kostenlosen Snacks und Getränken. Lange Öffnungszeiten und freundliche Mitarbeiter. Top!

  • 5/5 Franz-Peter L. 4 years ago on Google
    (Translated by Google) Clean, calm and pleasant. There is sufficient space, drinks and snacks are available free of charge in a self-service corner. (Original) Sauber, ruhig und angenehm. Es ist ausreichenden Platz vorhanden, Getränke und Snacks stehen kostenlos in einer Selbstbedienungsecke zur Verfügung.

  • 5/5 Stefan S. 4 years ago on Google
    (Translated by Google) Excellent! (Original) Super!

  • 4/5 龍太丸Chelsea 4 years ago on Google
    (Translated by Google) Eurail pass holders are also available. (Original) 1等ユーレイルパス保持者も利用出来ます。

  • 5/5 Life of A. 4 years ago on Google
    (Translated by Google) Super space. Stylish and lots of buffet selection. (Original) Super Raum. Stylish und viel Buffet Auswahl.

  • 5/5 Roland G. 4 years ago on Google
    (Translated by Google) Everything was great. (Original) Alles Prima.


Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Offerings
    • ✓️ Beer
    • ✓️ Food
    • ✓️ Wine
    • ✓️ Alcohol
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Dine-in
    • ✗ Takeout
    • ✗ Delivery

Trends



Last updated:

Similar Lounges nearby

Volksgarten image
1
Volksgarten
Park
Strauss & Lanner once played in this manicured public park with temples, fountains & rose gardens.
$ $$$
4.50 (18.2K reviews)
Salm Bräu image
2
Salm Bräu
Brewpub
Long-standing, rustic venue with wooden benches, serving its own beers & hearty, home-style dishes.
$$ $$
4.30 (11.3K reviews)
1516 Brewing Company image
3
1516 Brewing Company
Brewpub
Additive- & preservative-free beers plus a wide-ranging menu including local & international dishes.
$$ $$
4.50 (10.7K reviews)
Café & Restaurant Motto am Fluss image
4
Café & Restaurant Motto am Fluss
Restaurant
Stylish, all-day venue for local & global cuisine in an iconic boat-like building, with canal views.
$$$ $
4.30 (7.3K reviews)
L'Osteria Wien Bräunerstraße image
5
L'Osteria Wien Bräunerstraße
Restaurant
😐 The pizza was so good! I’d definitely recommend the place for the people around the area. The atmosphere and the waitress were too nice. The only negative thing about it was the waiting time for someone to come and take my order, and again for someone to bring me the check.
$$ $$
4.10 (5.7K reviews)
Last updated:
()