5/5 Lisa M. P. 8 months ago on Google
This
is
a
long
overdue
review.
We
had
people
from
our
organization
stay
at
the
NH
for
several
weeks
while
our
ship
was
in
drydock,
and
they
were
extremely
accomodating,
offering
tons
of
extra
touches
to
make
their
stay
there
comfortable.
We
later
had
the
pleasure
of
hosting
several
meetings
at
a
fantastic
hotel,
and
I
cannot
express
enough
how
impressed
I
was
with
their
exceptional
service
and
accommodating
nature.
From
start
to
finish,
our
experience
was
flawless,
and
it
was
largely
due
to
the
exceptional
efforts
of
Natalia,
the
brilliant
events
manager.
First
and
foremost,
the
hotel
itself
was
a
haven
of
comfort
and
elegance.
The
facilities
were
immaculate,
providing
a
professional
and
conducive
environment
for
our
meetings.
The
meeting
rooms
were
well-equipped,
ensuring
seamless
presentations
and
smooth
communication.
The
hotel's
attention
to
detail
in
maintaining
a
clean
and
inviting
atmosphere
made
a
significant
difference
in
the
overall
experience.
However,
it
was
Natalia
(the
events
manager)
who
truly
went
above
and
beyond
to
make
our
stay
unforgettable.
Her
professionalism
and
dedication
were
truly
outstanding.
From
the
initial
planning
stages,
Natalia
demonstrated
a
remarkable
ability
to
understand
our
specific
needs
and
requirements.
She
meticulously
tailored
each
aspect
of
the
event
to
suit
our
preferences,
ensuring
that
every
detail
was
in
place.
Natalia's
expertise
in
event
management
was
evident
throughout
the
entire
process.
She
effortlessly
coordinated
with
various
departments
within
the
hotel
to
ensure
flawless
execution.
Whether
it
was
arranging
audiovisual
equipment,
coordinating
refreshments,
or
making
last-minute
adjustments,
Natalia
handled
everything
with
efficiency
and
grace.
Her
exceptional
organizational
skills
and
attention
to
detail
truly
set
her
apart.
Moreover,
Natalia's
warm
and
friendly
demeanor
made
working
with
her
an
absolute
pleasure.
She
exuded
a
genuine
passion
for
her
job
and
went
out
of
her
way
to
make
us
feel
welcomed
and
valued.
She
was
always
available
to
address
any
concerns
or
questions
we
had,
ensuring
that
we
felt
supported
throughout
our
entire
stay.
Her
positive
attitude
and
proactive
approach
were
truly
refreshing.
The
entire
team
at
the
hotel
also
deserves
recognition
for
their
outstanding
service.
From
the
friendly
reception
staff
to
the
diligent
housekeeping
team,
everyone
we
encountered
was
attentive
and
eager
to
assist.
The
overall
atmosphere
of
the
hotel
was
one
of
genuine
hospitality
and
customer
satisfaction.
In
conclusion,
I
wholeheartedly
recommend
this
hotel
for
any
event
or
meeting
requirements,
or
extended
stays.
The
exceptional
service,
coupled
with
the
dedication
of
Natalia,
the
remarkable
events
manager,
created
an
experience
that
exceeded
our
expectations.
The
hotel's
commitment
to
providing
a
seamless
and
comfortable
stay,
combined
with
their
attention
to
detail,
sets
them
apart
from
the
rest.
I
am
grateful
for
the
incredible
memories
and
highly
commend
the
hotel
and
Natalia
for
their
outstanding
hospitality.