Perfumes & Companhia - Norte Shopping image

Perfumes & Companhia - Norte Shopping

Cosmetics store Perfume store

😠 Horrible what happened. My wife used some Clarins powder and after two days it started to fall apart. I went there politely and showed the product and asked for an exchange and they told me that she dropped it. (she has had one from the same brand for two years and it must have been knocked over 100... People often mention loja, muito, store, good, para, atendimento,


Address

117 Norte Shopping, R. Sara Afonso nº 105 Loja 408, 4460-841 Sra. da Hora, Portugal

Website

www.perfumesecompanhia.pt

Contact

+351 22 012 6692

Rating on Google Maps

3.90 (87 reviews)

Open on Google Maps

Working Hours

  • Sunday: 10 am to 11:30 pm
  • Monday: 10 am to 11:30 pm
  • Tuesday: 10 am to 11:30 pm
  • Wednesday: 10 am to 11:30 pm
  • Thursday: 10 am to 11:30 pm
  • Friday: 10 am to 11:30 pm
  • Saturday: 10 am to 11:30 pm

Featured Reviews


Frequently mentioned in reviews: loja (7) muito (7) store (6) good (6) para (6) atendimento (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Lúcifer B. 1 year ago on Google • 10 reviews
    Horrible what happened. My wife used some Clarins powder and after two days it started to fall apart. I went there politely and showed the product and asked for an exchange and they told me that she dropped it. (she has had one from the same brand for two years and it must have been knocked over 1000 times). Therefore, the Clarins brand is very bad or the perfumery is becoming neglectful for the brands. I also think that the employees do not have enough training to be in front of the store. Like I said, it was horrible to lose the money like that
    2 people found this review helpful 👍

  • 5/5 Gonçalo F. 7 years ago on Google
    (Translated by Google) A lot of people just go to put ... But there are good deals (Original) Muita gente vai so para colocar... Mas tem boas promoções
    1 person found this review helpful 👍

  • 1/5 Patricio F. 2 years ago on Google
    Muito mal! Uma pessoa esta 15 min a espera e ninguém vem ajudar . Ainda para mais sem ninguém la dentro. 35 min antes de fechar , já se ouvia a contar o dinheiro do caixa ... para issa era melhor fechar a loja Não recomendo!
    1 person found this review helpful 👍

  • 1/5 Надя �. 4 years ago on Google
    (Translated by Google) Horror. Seller lured shades of foundation and did not want to return the money! In daylight, the color is completely different !!! (Original) Ужас. Продавец попутала оттенки тонального крема и не захотели возвращать деньги! При дневном освещении цвет совсем другой!!!
    1 person found this review helpful 👍

  • 1/5 Carolina C. 5 years ago on Google
    (Translated by Google) I was attended by an extremely unfriendly and rude Brazilian employee, without training and education to serve the public. Shameful!!! (Original) Fui atendida por uma funcionária brasileira extremamente antipática e mal educada, sem formação e educação para atendimento ao público. Vergonhoso!!!
    1 person found this review helpful 👍

  • 2/5 Belita Isabel J. 11 months ago on Google • 1133 reviews
    Wide area, reputable brands, little consideration for the consumer.

  • 1/5 Ivone R. 3 years ago on Google
    (Translated by Google) It was my store of choice, but I found a Brazilian employee there, very unfriendly and rude. I left there (Original) Era a minha loja de eleição, mas encontrei lá uma funcionária brasileira, muito antipática e mal educada. Deixei de lá ir
    1 person found this review helpful 👍

  • 4/5 Raul P. 7 years ago on Google • 689 reviews
    Average to good service

  • 4/5 Filomena A. 8 months ago on Google • 81 reviews
    Good service. Much quality. Very friendly staff.

  • 2/5 Pedro A. 7 months ago on Google • 49 reviews
    I went in at night... A man at the door says good evening, very friendly. In an area of ​​the perfumery, he was literally glued to the employee and she didn't even deign to look, say good night, or even if she needed help... Nothing at all. It's difficult to want to buy from stores like that.

  • 5/5 Thiago S. 7 months ago on Google • 35 reviews
    Very well attended by the salesman Hugo, who you can say, understands very well about the products he sells, he managed to convince me to change perfume, I am satisfied.

  • 5/5 N O H A. 4 months ago on Google • 28 reviews
    I came in to buy a few products and was helped by Sofia Jesus. She was so patient and Knowledgeable. She showed me different products and helped me pick the right tints for my skin. I really appreciated her help. Thank you Sofia for a pleasant experience.

  • 2/5 Raquel 5 months ago on Google • 24 reviews
    There are very friendly and helpful employees, such as employees who get upset when they interrupt their conversation to ask for help and send the customer away. On my last visit, the perfume I was seeing was at the back of the store, right in front of the counter where the employees were. After a few seconds of me starting to touch the perfumes, the security guard began to make rounds of the store, literally shuffling his feet, after a few minutes I became so uncomfortable not only with my posture but also with the noise that I simply left. There are a lot of new companies whose prices are better, it's difficult to have customers when neither the price nor the in-store experience is competitive.

  • 5/5 Tiago G. 1 year ago on Google • 5 reviews
    I had a fantastic experience in this house thanks to Mrs. Soraia who did a job far beyond my expectations. I'm going to look for her again and I highly recommend her entire network of contacts in the same way. Friendliness, knowledge, patience and a very honest smile. Thank you Soraia for making us feel special.

  • 1/5 Adolfo G. 1 year ago on Google
    A pior loja do centro comercial está vazia de pessoas. Mau serviço e atenção terrível. Tira-lhe o desejo de ir às compras em Portugal com lugares como este. Escondem as regras da loja para que, se tiveres algum problema, eles os tirem e te enganem. 0 estrellas.

  • 4/5 JOSÉ B. 1 year ago on Google
    (Translated by Google) Nice and well-organized space (Original) Espaço agradável e bem organizado

  • 1/5 Patricia dos S. 1 year ago on Google
    Atendimento excecional pela representante da Chanel, na Perfumes e Companhia do Norte Shopping, com muito nivél, conhecimento de produtos espectacular, e muito simpática. Muito raro nos dias de hoje, encontrar este atendimento de excelencia no comércio. Se estivesse a avaliar a representante da Chanel daria 10 estrelas, mas infelizmente o Staff da perfumaria é o oposto, arrogantes, sem conhecimento, sem formação e de muito baixo nivél no atendimento. Sorte deles terem as representantes das marcas a fidelizar os clientes.

  • 5/5 Lurdes M. 2 years ago on Google
    Loja com produtos muito bem organizados. O atendimento é excelente! As funcionárias são muito bem formadas e receptivas. Parabéns!

  • 1/5 Beatriz C. 2 years ago on Google
    Atendimento deixa muito a desejar... confusões nas listas de prémios de passatempos, tinha outra assinatura que não a minha no meu nome, mostrei o meu cc para comprovar a minha identidade e assinatura mas mesmo assim ainda me acusaram de já ter levantado o prémio (sendo que não o tinha feito). A funcionária que me atendeu foi bastante rude e indelicada.

  • 3/5 Paula L. 2 years ago on Google
    Precisam de melhorar a formação e deixar de ser tão snobes. Às vezes dá impressão que estão a fazer um favor ao cliente.

  • 5/5 Rodrigo P. 10 years ago on Google
    (Translated by Google) Fixed (Original) Fixe

  • 4/5 alice t. 5 years ago on Google
    (Translated by Google) Lots of variety (Original) Muita variedade

  • 5/5 La Barberia de V. 6 years ago on Google
    (Translated by Google) Lots of variety of brands and products. Sometimes they have an outlet area (Original) Mucha variedad de marcas y productos. A veces tienen zona outlet

  • 5/5 Julieta g. 5 years ago on Google
    (Translated by Google) Very cool (Original) Muito fixe

  • 3/5 Sérgio M. 5 years ago on Google
    (Translated by Google) Normal (Original) Normal

  • 5/5 Alberto M. 5 years ago on Google
    (Translated by Google) Nice (Original) Agradável

  • 5/5 Anderson B. 5 years ago on Google
    (Translated by Google) Excellent service (Original) Excelente atendimento

  • 3/5 Sónia A. 5 years ago on Google
    (Translated by Google) The service could be better. (Original) O atendimento poderia ser melhor.

  • 5/5 ROSE F. 4 years ago on Google
    (Translated by Google) Wonderful! 😁 (Original) Maravilhosa !😁

  • 5/5 ANTONIO G. 4 years ago on Google
    (Translated by Google) Excellent staff and well tidy and funcjonal shop (Original) Funcionárias excelente e loja bem arrumada e funcjonal

  • 5/5 Cátia B. 5 years ago on Google
    (Translated by Google) For me, the best perfume and company store, an indescribable attention and sympathy. (Original) Para mim a melhor loja da perfumes e companhia, uma atenção e uma simpatia indescritível..

  • 4/5 Helisson F. 5 years ago on Google
    (Translated by Google) An excellent store, friendly and attentive salesmen. (Original) Um excelente loja, vendedoras simpáticas e atenciosas.

  • 5/5 Alex Cleiton A. 3 years ago on Google
    (Translated by Google) Very, very good ✨ Matosinhos - Porto Portugal (Original) Very, very good ✨ Matosinhos - Porto Portugal

  • 5/5 Alice L. 4 years ago on Google
    (Translated by Google) In this pandemic period, the hygiene and friendliness of the employees is maximum (Original) Neste período de pandemia, a higiene e a simpatia das funcionárias é maxima

  • 1/5 Luana M. 5 months ago on Google • 3 reviews
    Terrible service, when I asked for help with a product, he just pointed with his finger to indicate where it was, with no desire to help, I put down the things I had and left.


Call +351 22 012 6692 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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