the worst service I've ever met. Club manager Manuel Marques doens't care about the clients, avoid communication and just tries to hide from everything. Somebody stole my money from the wallet here in the club, and the manager didn't solve the situation, because "they are not responsible for any articles stolen". Of cause, they're not responsible, but even the manager just didn't try to help us - no calls, no e-mails, nothing. I decided to stop the contract with Solinca and they told that stolen articles weren't the real reason for cancellation. Hah, very good job, guys. After that I provided all the necessary documents for contract cancellation (because, by the way, I am not a resident of Portugal), sent it to e-mail of the manager, but he didn't answer until now. I've already left Portugal, but still they continue to ignore me and play for time, because they don't want to stop the contract. I think that it's a simple cheat with absolutely irresponsible management. Their aim is just to catch the client, and after "they're not responsible". Take care of your money /and time/ if you go there. NOT recommended.

Old gym. The worst of Solinca group, unfortunately

Muito mau mesmo. Primeiro health club do mundo em que fui, e já fui a muitos na Estónia, Espanha, Inglaterra, França e Itália onde NÃO HÁ Toucas para a piscina. Tive a que voltar a casa para ir busca las. TOALHAS, éramos dois, eu e o meu filho deram me uma toalha SO. OS BALNEÁRIOS DOS HOMENS, tão pequeno que "as mangueiras" tocam umas nas outras, se é que me entendem. SAUNA, temperatura interior 30 graus, Portugal na väga de calor teve a 45 graus. JACUZZI, todo partido, calhas partidas, aliás tem mais de 30 anos aquele jacuzzi. Perdeu qualidade, bar são vending machines, recepção pouco amigável para angariação de novos clientes. Até nunca. Really bad. They don't have hat for the pool, towel take one yourself because they are saving money to wash them. Small restrooms for the guys, sauna is for baby's, 35 degrees max. Jacuzzi is all fuc%@ed. Lost quality. Is not a spa or a heath club, is just a tank with water.

Old machines, insufficient lighting, not enough air. The water in the jacuzzi is not warm enough. There are no stones in the bathhouse where you can embroider water. Before this I went to this club on Estádio do Dragão, where it is many times better. The staff here are friendly, which is good.

Splendid location. Complete facilities with swimming pool, sauna, Turkish bath and jacuzzi.

At the moment it is not attractive and does not provide a service aimed at customer satisfaction. They don't want parents watching the kids in class because they get distracted... okay, why don't you put a mirrored film inside? Or some blinds? In addition to the service at reception, it looks more like a social room! There is no advisor in the gym room or in the pool…but there is at the reception! The lack of maintenance of the facilities is also a big problem. It is not what it used to be. Mr Belmiro is greatly missed, and those who stayed relaxed, thinking that the work was already done. Regrettable 🙄🙄🙄

No free Parking... only hotel private parking.

Excellent classes with super friendly staff.

(Translated by Google) Worth the convenience for those staying at the hotel. But the gym could be improved. (Original) Vale a comodidade para quem está hospedado no hotel. Mas a academia pode ser melhorada.

(Translated by Google) Gym that does not have the same modern equipment as other Solinca, despite being integrated into a 5 star hotel. Worth for the good service of some collaborators. (Original) Ginásio que não tem os mesmos equipamentos modernos como outros Solinca, apesar de estar integrado num hotel 5 estrelas. Vale pelo Bom atendimento de alguns colaboradores.

(Translated by Google) Old machines, closed environment and nothing attractive. However, friendly staff and good hygiene. (Original) Máquinas antigas, ambiente fechado e nada atrativo. Contudo, funcionários simpáticos e boa higiene.

(Translated by Google) Very good (Original) Muito bom

(Translated by Google) The Gym is well attended and very spacious. The machines are not of excellent quality but they do the job. The pool area is pleasant. (Original) O Ginásio é bem frequentado e é muito espaçoso. As máquinas não são de uma excelente qualidade mas dão conta do trabalho. A zona da piscina é agradável.

I love this gym. Superb gym with modern equipment. You have to go and check out once.

(Translated by Google) Good gym, complete machines, spacious, does not have a lot of users, cleaning in all areas, towel service may be included. Work 365 days (Original) Buen gimnasio, maquinas completas, espacioso, no tiene mucho volumem de usuarios, limpieza en todas las areas, servicio de toallas puede estar incluido. Trabaja los 365 dias

Quiet gym for those who enjoy training in a quieter place!

Good gym, second only to the very hot heat, the women's changing rooms, upstairs there is no air conditioning, I've already spoken to those responsible but they can't do anything.

Good gym

Only problem is lack of equipment for leg training. Staff is nice and friendly.

OK.

Very friendly team and good atmosphere.

(Translated by Google) First club in the Solinca chain. It has some limitations in terms of structure, but it is one of the most familiar clubs and with a different atmosphere. (Original) Primeiro clube da cadeia Solinca. Tem algumas limitações a nível de estrutura, mas é um dos clubes mais familiares e com um ambiente diferente.

(Translated by Google) I didn't like the telephone answering because I asked several questions, but they said they were not authorized to answer. Prices and hours I only have to regret. (Original) Não gostei do atendimento telefónico pois fiz várias perguntas ,mas disseram que não tinham autorização para responder . Preços e horário Só tenho a lamentar.

(Translated by Google) Excellent restaurant with panoramic views of the city. It is located on the top of the building (roof top). As for the gym, it should be in better conditions. (Original) Restaurante excelente com vista panorâmica para a cidade.Fica no topo do edifício(roof top). Quanto ao ginásio deveria estar com melhores condições

(Translated by Google) It's the gym where I usually work 3 times a week (Original) É o ginásio onde treino, normalmente, 3 vezes por semana

(Translated by Google) Parking, for me the only negative point (Original) Estacionamento, para mim o único ponto negativo

(Translated by Google) An old gym but with all the equipment necessary for the training. Few people, which facilitates training to be done in a more relaxed way. The staff is friendly but I think at the level of Cleanliness this gym fails a lot, hence not allowing me to give a better rating. Jacuzzi does not work. (Original) Um ginásio antigo mas com todos equipamentos necessários para a realização do treino. Pouca gente, o que facilita o treino ser feito de uma forma mais tranquila. A equipa é simpática mas acho que a nível de Limpeza este ginásio falha muito,daí não me permitir dar uma melhor classificação. Jacuzzi não funciona.

The parking is paid and there is no crossover

(Translated by Google) The best gym! (Original) O melhor ginásio!

(Translated by Google) Top ... Overall (Original) Top... No geral

(Translated by Google) I especially like the Zen environment. (Original) Gosto principalmente do ambiente Zen.

(Translated by Google) Love (Original) Adoro

Ginásio a necessitar de melhoramentos, mas com excelente ambiente. Familiaridade e proximidade. Bons instrutores.

(Translated by Google) The environment is warm and dark (25 years old already), has no free bars, no boxes, no wall ball balls (there was only one). There is also no car park. The male spas are very small. (Original) O ambiente é quente e escuro (já tem 25 anos), não tem barras livres, não tem caixas, não tem bolas de wall ball (tinha só uma). Também não tem parque de estacionamento. Os balneários masculinos são muito pequenos.

(Translated by Google) Misleading advertising...2.99 or 4.99 ...pays a minimum of 49.90 (Original) Publicidade enganosa...2.99 ou 4.99 ...pagas no mínimo 49.90

Ginásio calmo com pouca movimentação nas horas de ponta ideal para quem gosta de fazer o treino em sussego 💪

(Translated by Google) Really like (Original) Gosto muito

A equipa da recepção e professores e equipa de limpeza estão de parabéns 🥳 Beijos grandes A todos VCS 😍

(Translated by Google) I recommend it even in Covid time (Original) Recomendo até em tempo de Covid

(Translated by Google) No possibility of bathing due to lack of hot water !! The receptionist's justification "as there has been little influx, water heating does not always work". Unfortunately ... Having too much or too little affluence in no way justifies the lack of hot water! (Original) Sem possibilidade de tomar banho por falta de água quente!! Justificação da rececionista "como tem havido pouca afluência nem sempre funciona o aquecimento de água". Lamentável.. Ter muita ou pouca afluência em nada justifica a falta de água quente!

Kind

(Translated by Google) The Club is closed and they continue to charge monthly fees! I demand the immediate return of my money (Original) O Clube está fechado e continuam a debitar as mensalidades! Exijo a devolução imediata do meu dinheiro

(Translated by Google) Pleasant space ... (Original) Agradável espaço...

(Translated by Google) A great gym a good spa in general very good (Original) Um optimo ginasio um bom spa em geral muito bom

(Translated by Google) A great gym .. service from reception to PT ... 5 *. (Original) Um ótimo ginásio.. atendimento desde recepção aos PT...5*.

(Translated by Google) Calm and friendly space. (Original) Espaço calmo e simpático.

(Translated by Google) Complete gym! (Original) Academia completa!

(Translated by Google) Excellent place to train from all the clubs if you don't like that there are many people or that the machines are always busy. The staff is pleasant and willing to help. They have recently added new machines. Has a pool. The Sauna and steam are inside each spa. Best time to go 7am and 2pm (Original) Excelente lugar para entrenar de todos los clubs si no te gusta que haya mucha gente o que las máquinas estén siempre ocupadas. El staff es agradable y dispuesto a ayudar. Han incorporado nuevas máquinas recientemente . Tiene piscina. El Sauna y vapor están dentro de cada balneario. Mejor horario para ir 7am y 2pm

(Translated by Google) dirty club with rude and irresponsible staff. Not worth a penny of money spent. (Original) грязный клуб с хамоватым и безответственным персоналом. Не стоит ни копейки потраченных денег.

(Translated by Google) Well equipped gym with possibility of use of various equipment. Too bad there can not be more ventilation in the room. Jacuzzi works very well. (Original) Ginásio bem equipado com possibilidade de uso de vários equipamentos. Pena que não possa haver mais ventilação na sala. Jacuzzi funciona muito bem.

(Translated by Google) Less than expected from a club of this size and in this location. (Original) Menos do que esperava de um clube desta dimensão e nesta localização.

Reported for a fraud It took several months from the day we paid for a membership to make our gym cards working. Therefore it took very long time to get ticket for the classes (we had to wait for a receptionist, who was always busy, to print a ticket). Once "corona" started, it took several weeks to start an online classes. Our ex-gym started online classes after few days, therefore we shifted back. That is the reason why I asked for a membership cancellation and for returning back our money for not offering any services. I have send first email on 4.4. (another one again on 18.5.). It is 31.5. 2020 now. It is already two months and they did not cancel our membership and did not return our money back. Both times they wrote me they will solve it ASAP. Two months is more than 100xASAP. EDIT: despite the answer of marketing under this review, it has been another 2 weeks of ignorance. No membership cancellation and no money back. EDIT: AFTER 2 OTHER WEEKS, Infesta Hc deleted my fb comments and blocked me. Instead of answering an email, sending apologies and returning few euros....Congratulations to the owner 👏

(Translated by Google) Very complete gym, different rooms and studios for group classes. There is always a service instructor to supervise the training room and help if needed. The rpm classes are a bang! Very friendly and cordial staff. The spa is quite complete (sauna, Turkish bath, jacuzzi) and in the swimming area there are also 3 pools with different sizes and temperatures. The premises are always clean. There is a dryer and hairdryer in the changing rooms. It is well located on Avenida da Boavista, served by public transport and good access. The only drawback is poor ventilation in the free training room. (Original) Ginásio bastante completo, diferentes divisões e estúdios para as aulas de grupo. Há sempre um instrutor de serviço para supervisionar sala de treino e ajudar caso seja necessário. As aulas de rpm são um estrondo ! Equipa muito simpática e cordial. O spa é bastante completo (sauna, banho turco, jacuzzi) e na zona de natação há ainda 3 piscinas com diferentes dimensões e temperatura. As instalações estão sempre asseadas. Há máquina de secar roupa e secador de cabelo nos balneários. Está bem localizado na Avenida da Boavista, servido de transportes públicos e bons acessos. O único senão é a pouca ventilação na sala de treino livre.

Top

The chosen one.

(Translated by Google) Well coordinated and organized by the local responsible (manager). The whole team is proactive and has a great spirit of mutual help. All the staff listen to us and are always ready to help. Hygienization is a requirement nowadays, especially in places like gyms, they fulfill the eye. And those who frequent the space, I say proudly, act with civility and contribute to keeping the space spotless by being responsible for cleaning the machines and equipment before and after use. IT'S GOOD TO BE ON THIS TEAM! (Original) Bem coordenado e organizado pela responsável local (gerente). Toda a equipa é pro-activa e possuí um grande espírito de interajuda. Todo o pessoal nos escuta e está sempre pronto a ajudar. A higienização é uma exigência nos dias de hoje, principalmente em locais como os ginásios, cumprem a olhos vistos. E os que frequentam o espaço, digo orgulhosamente, agem com civismo e contribuem pra manter o espaço impecável sendo responsável pela higienização das máquinas e equipamentos antes e depois da utilização. É BOM SER DESTA EQUIPA!

(Translated by Google) I didn't love it, Just worship Jehovah ... I love being at Infesta Health Club, I would just do "Some Observations" ... (Original) Não adorei, Adorar só a Jeová... Gosto muito de Estar no Infesta Health Club, faria apenas "Algumas Observações"...

(Translated by Google) Not to anyone (Original) Não a ninguém

(Translated by Google) The places for the disabled are not well marked and are occupied by vehicles that should not use these places. I suggest that they put nameplates so that I can use these places. Thanks (Original) Os lugares para deficientes não estão bem assinalados e ficam ocupados por viaturas que não deviam usar estes lugares. Sugiro que coloquem placas de identificação para que eu possa utilizar estes lugares. Obrigada

(Translated by Google) With due care about the pandemic and friendly and always helpful staff. (Original) Com os devidos cuidados acerca da pandemia e funcionários simpáticos e sempre dispostos ajudar.

(Translated by Google) Very nice friendly people and great conditions. (Original) Muito bom pessoas simpaticas e atenciosas óptimas condições.

(Translated by Google) Good gym in the heart of Boavista (Original) Ginásio bom em pleno centro da Boavista