I don't doubt of their competency but when I see a doctor I need him to be a good instructor, I need to understand what is happening, I need to understand the options and consequences and to be active on the decisions because at the end I am the one paying the bills. That's their biggest lack. They are in such a demand that you barely have the opportunity to speak with the doctors, and you finally have one you can clearly feel you are bothering with your questions because they have something else to do. In this job the technical skills are not enough.. human skills are also important. So super disappointed. I finally took my cat away in order to treat her in a more understanding facility.

(Translated by Google) I do not advise serious situations, I believe that they have good professionals, but they provide accurate diagnoses, without clinical hemolytic or biochemical analyzes that prove the state of the animal, they undergo antibiotic therapy without distinction for a long period of time without reasonable explanation because they have no proven facts, they just state that the animal has a very serious infection but not even an analysis does it to prove it (by doing this see if the sirs and if necessary ab ev and hospitalization if it really is very serious understand if, but not, without ab oral analysis 1 month) . Not being a veterinarian but being in the medical field, of course I went to another clinic, because these are not the standards of quality / clinical care! Bad service, bad medical patient approach, bad medical reasoning and lack of scientific content! we are all fallible, but a teaching hospital working with "amateurs" in the area of ​​consultations / emergencies is not recommended at all! (Original) situações graves não aconselho, acredito que tenham bons profissionais, mas dão diagnósticos precoses, sem análises clínicas tanto hemoliticas como bioquímicas que comprovem o estado do animal, passam antibiótico terapia indescrimindamente por um longo período de tempo sem explicação razoável porque não tem fatos que comprovam, afirmam apenas que o animal tem uma infeção muito grave mas nem uma análise faz para o comprovar (mediante isso vê se o sirs e se necessário ab ev e internamento se realmente é muito grave entenda se, mas não, sem análises ab oral 1 mês) . Não sendo veterinária mas sendo da área médica como é óbvio fui a outra clínica, porque estes não são os padrões de qualidade/assistência clínica ! Péssimo atendimento, péssima abordagem médico paciente, péssimo raciocínio médico e falta de conteúdo científico! todos somos falíveis, mas um hospital escola a trabalhar com "amadores" na área das consultas/urgências não é recomendável de todo!

Was traveling with my cat and had a little emergency so I put my kitty in her carrier and rushed here. Everyone was great and helpful and my cat was a- okay! Was in and out in about an hour and 15.

(Translated by Google) Telephone service was cold and a little arrogant. the cost of the consultation, as it is a university hospital, I thought it would be less than a private clinic. The price is almost double! I imagine it should be a lot less, as these hospitals have a lot of government money - violent taxes that we pay. (Original) O atendimento por telefone foi frio e um pouco arrogante. o preço da consulta, por ser um hospital universitário, pensei que seria menor do que clínica privada. O preço é quase o dobro! Imagino que deveria ser bem menos, já que estes hospitais tem muita verba do governo - impostos violentos que pagamos.

(Translated by Google) Telephone service does not exist in this unit, simply horrible is everything to the Chinese, they only think about numbers and billing. (Original) Atendimento telefónico não existe nesta unidade, simplesmente horroroso é tudo ã chines, só pensam em números e faturar.

Very nice hospital, clean and smells clean! Lovely staff and doctors, all caring. If in need again I will use this one.

Great service in English. They took blood sample for rabbies test for my dog before going to Morocco, arranged the official lab test and sent me the results in a fair time frame.

Great hospital. We only did the pet passport but the staff is very attentive and dedicated

The most wonderful caring doctor and her staff were fabulous.

This was the first veterinary hospital I went to when I arrived in Portugal - my cat was in bad shape due to urinary problems, the doctor was very helpful and all the other members of the staff seemed very caring and committed. He stayed in intensive care for a few days and came home well, I was instructed how to care for him. Been going back there ever since! Yesterday I took my cat there and it was another doctor - equally helpful and caring, gave me valuable information on rabies vaccines I didn't know about. Also, their prices are reasonable - even for emergencies and intensive care.

(Translated by Google) Medical-surgical team, auxiliary infirmary on the 3rd floor, all 10 stars ... (Original) Equipa médico-cirurgica, enfermaria auxiliares do 3 piso, todos 10 estrelas...

(Translated by Google) They are all a sympathy, there is a park area for the animals to make the necessities (Original) São todos uma simpatia, tem uma zona de parque para os animais fazerem as necessidades

(Translated by Google) Veterinarians are great. No. There is that motto of charging more money (like the other vets). The animals are very well treated, my 3 cats do not need the service. (Original) Os veterinários são óptimos. Não. Existe aquele lema de cobrar mais dinheiro (como os restantes veterinários). Os animais são mto bem tratados, os meus 3 gatos n dispensam o serviço.

(Translated by Google) Pulled in terms of price ... (Original) Puxado em termos de preço...

(Translated by Google) In terms of psychology the doctor leaves a lot to be desired (Original) Em termos de psicologia o doutor, deixa muito a desejar

(Translated by Google) Users with addiction have to choose the day when they get sick. On Sunday, pay in full and without a subsequent refund. Health in Portugal .... (Original) Os utentes com adse têm de escolher bem o dia em que ficam doentes. Ao domingo pagar-se na totalidade e sem reembolso posterior. A saúde em Portugal....

(Translated by Google) It is excellent! Our pets could not be better doctors! They are excellent! I recommend! (Original) É excelente! Os nossos animais de companhia, não podiam estar em melhores médicos! São excelentes! Recomendo!

Very friendly and helpful

Super professional doctors. Best health care for your animal he can get.

(Translated by Google) Good service but a little expensive! (Original) Bom atendimento mas um pouco caro!

(Translated by Google) Good service and friendliness fast good professionals (Original) Bom serviço e simpatia rapidez bons profissionais

(Translated by Google) Luis Magalhães I had surgery for a hernia, in this hospital that went wrong due to the doctor's negligence he did not wear a protective prosthesis according to the agreement in the preoperative consultation. I am the same or even worse before the operation (Original) Luis Magalhães Fizeram-me Cirurgia a uma hérnia, neste hospital que correu mal por niglegencia do medico não meteu prótese de proteção conforme acordo na consulta pré operatória. estou igual ou até pior antes da operação

(Translated by Google) Super competent, attentive and friendly professionals. It is worth remembering that it is a hospital where UP students have classes, so there may be students accompanying consultations. But that detail never bothered me. (Original) Profissionais super competentes, atenciosos e simpáticos. Vale lembrar que é um hospital onde os alunos da UP têm aulas, então poderá haver alunos a acompanhar as consultas. Mas esse detalhe nunca me incomodou.

(Translated by Google) Shameful, the telephone service does not exist simply, I have already called several times because no one answers the phone. I never take exams there again. I do not advise this hospital because it has a terrible service. (Original) Vergonhoso, o atendimento via telefone não existe simplesmente, já liguei várias vezes pois ninguém me atende o telefone. Nunca mais faço exames lá. Não aconselho este hospital pois tem um atendimento péssimo.

(Translated by Google) The best part is because I take my animals there (Original) O melhor, é porque levo lá, os meus animais

(Translated by Google) Think carefully before being operated on in this hospital. Being private works like a company, does not make a profit, you do what you can. The patient who suffers. Until never more (Original) Pensem bem antes de serem operados neste hospital. Sendo privado funciona como uma empresa , não dá lucro , faz-se o que se pode.o paciente que sofra . Até nunca mais

(Translated by Google) I could not have been better attended, I was terrified of what Poiis was going to do, whether the girl at the reception desk on the part of genecology or the dear nurse who attended me were always attentive and dear to the doctor? !! That doctor ?! A dear I only have to say 100xtrelas Dr. Patrícia Reis impeccable dear and attentive and very professional! I recommend👌👌 (Original) Não podia ter sido melhor atendida, estava apavorada com o que ia fazer Poiis quer a menina da recepção da parte da genecologia quer a querida enfermeira que me atendeu foram sempre atenciosas e queridas a médica?!! Essa médica?! Uma querida so tenho a dizer 100xtrelas Dr. Patrícia Reis impecável querida e atenciosa e muito profissional! Recomendo👌👌

(Translated by Google) Excellent good service (Original) Excelente bom atendimento

(Translated by Google) Increased security To the public (Original) Maior segurança Ao publico

(Translated by Google) Poor service. Consultations in 5 minutes at the vet ... (Original) Péssino serviço. Consultas em 5 minutos em no veterinário...

(Translated by Google) A very special thanks to all the professionals who were involved in the birth of my son at the Hospital da Luz da Povoa de Varzim, were the best, very attentive, always present, very friendly. Thank you all and THANK YOU SO MUCH! ABEL DINIS MENDES. (Original) Um agradecimento muito especial a todos os profissionais que estiveram envolvidos no nascimento do meu filho no Hospital da Luz da Povoa de Varzim, foram do melhor, muito atenciosos, sempre presentes, muito simpaticos. Um bem haja a todos e MUITO OBRIGADO! ABEL DINIS MENDES.

(Translated by Google) Waiting time for examination 1:45 minutes late. I asked to send the exam by mail and after two weeks I still haven't received it. they say the results are available in My Light and nothing appears. (Original) Tempo de espera para exame 1:45 minutos de atraso. pedi para enviar o exame por correio e passado duas semanas ainda não recebi. dizem que os resultados ficam disponíveis no My luz e não aparece nada.

(Translated by Google) My sister was operated on in this hospital, she was denied the right to have a companion with her due to the current pandemic. The operation was scheduled for 2 pm, and she arrived at 10 am. The escort stayed outside. At 4:40 pm there was still no information on her health status, having been denied access to that information by the companion himself who always waited outside. Inadmissible! (Original) A minha irmã foi operada neste hospital, negaram-lhe o direito de ter consigo um acompanhante devido à atual pandemia. A operação estava agendada para as 14h00,sendo que ela deu entrada às 10h00. O acompanhante ficou do lado de fora. Às 16h40 ainda não se tinha qualquer informação sobre o estado de saúde dela, tendo sido negado o acesso a essa informação ao próprio acompanhante que aguardou sempre do lado de fora. Inadmissível!

(Translated by Google) Bad experience in the gynecology service. (Original) Má experiência no serviço de ginecologia.

(Translated by Google) A fantastic orthopedics service! A very, very much, thank you for the exemplary zeal and professionalism. Well be it to all involved. (Original) Um serviço de ortopedia fantástico! Um muito, mesmo muito, obrigado pelo zelo e profissionalismo exemplar. Bem haja a todos os envolvidos.

Top

Horrible

Um serviço de uma humanidade nunca visto tanto o pessoal da secretaria, enfermeiras e Doutoras, os meus sinceros agradecimentos por tudo o que fizeram pela Saky e por mim, melhor será impossível. coloquei 5 estrelas, mas merecem muito mais, merecem todas as estrelas do céu. obrigado

(Translated by Google) Very friendly and treat animals very well, with prices a little more affordable. (Original) Muito simpáticos e tratam muito bem os animais, com preços um pouco mais acessíveis.

(Translated by Google) My dog ​​is being treated very well. Thank you very much. (Original) O meu cão está a ser tratado muito bem. Muito obrigado.

(Translated by Google) Very attentive and careful. Even after the emergency episode, vet doctors continue to follow the case over the phone until it stabilizes. I recommend. (Original) Muito atenciosos e cuidadosos. Mesmo depois do episódio de urgência, os médicos vet continuam a acompanhar por telefone o caso até estabilizar. Recomendo.

(Translated by Google) Very competent, professional, available and helpful. For all the attention and affection my Mr Pickles thanks the hospital staff. (Original) Muito competentes, profissionais, disponíveis e prestaveis. Por toda a atenção e carinho o meu Mr Pickles agradece ao staff do hospital.

(Translated by Google) They convey a lot of confidence. (Original) Transmitem muita confiança.

(Translated by Google) Excellent accompaniment (Original) Excelente acompanhamento

(Translated by Google) Clean place, professional 5 stars. (Original) Local muito asseado, profissionais 5 estrelas.

(Translated by Google) Friendliness and professionalism. (Original) Simpatia e proficionalismo.

(Translated by Google) Team of excellent professionals (Original) Equipa de profissionais excelentes

(Translated by Google) Service with a lot of personalization, quality and respect. (Original) Atendimento com muita personalização, qualidade e respeito.

(Translated by Google) Well attended and very attentive. Thank you very much. (Original) Bem atendida e muito atenciosos. O meu muito obrigada.

(Translated by Google) Airy and clean (Original) Arejado e limpo

(Translated by Google) Very good 😃 (Original) Muito bom 😃

(Translated by Google) Excellent emergency care. (Original) Excelente atendimento na urgência.

(Translated by Google) Professional service, very pleased with the institution. It was the 3rd clinic I looked for and the only one that solved my pet's situation😀, thanks (Original) Serviço profissional, muito agradado com a instituição. Foi 3a clínica q procurei e única q resolveu situação do meu pet😀, obrigado

(Translated by Google) Super clean and organized and the staff are very friendly! (Original) Super limpo e organizado e os funcionários são muito simpáticos!

(Translated by Google) Wonderful service, fair price. They took good care of my bb! (Original) Atendimento maravilhoso, preço justo. Cuidaram muito bem da minha bb!

(Translated by Google) It was a great experience with the professionals of that entity. From the reception to the consultation with the academics and the Veterinary Doctor Joana. They were very affectionate towards my newly adopted dog and guided me as to the procedure that took me there. It is worth waiting for the day of the consultation, which at the moment is longive due to the pandemic. (Original) Foi uma ótima experiência com os profissionais dessa entidade. Desde a recepção até a consulta com as acadêmicas e a Doutora Veterinária Joana. Foram muito carinhosas para com minha cadela recém adotada e me orientaram quanto ao procedimento que lá me levou. Vale aguardar o dia da consulta, que no momento está longiva devido a pandemia.

(Translated by Google) Phenomenal (Original) Fenomenal

(Translated by Google) I went to the hospital in an hour of distress, the euthanasia of my Lady. The service couldn't be better, thank you very much. (Original) Procurei o hospital numa hora de aflição, a eutanásia da minha Lady. O atendimento não podia ser melhor, bem hajam muito obrigada.

(Translated by Google) Thank you very much for the service provided to my Lady, exemplary service, with great affection for the animals. Well there. (Original) Muito obrigado pelo serviço prestado a minha Lady, atendimento exemplar, com muito carinho pelos animais. Bem hajam.

(Translated by Google) Reasonable prices and 24 hour service (Original) Preços razoáveis e atendimento 24h

(Translated by Google) Customer service 5 stars. Fantastic veterinarians and auxiliaries (Original) Atendimento 5estrelas. Veterinárias e auxiliares fantástica

(Translated by Google) Very attentive and concerned doctors and assistants and an excellent price per consultation. Very competent professionals. (Original) Médicos e assistentes muito atenciosos e preocupados e um preço excelente por consulta. Profissionais muito competentes.

(Translated by Google) Asha could not have been better served by Dr. Cristina Pereira. Thank you so much for your kindness and professionalism. (Original) O Asha não podia ter sido mais bem atendido pela Dra. Cristina Pereira. Muito obrigada pelo carinho e profissionalismo.

(Translated by Google) Doctors with a unique sense of duty and humanity (Original) Médicos com sentido de dever e humanidade sem igual

(Translated by Google) The best veterinary clinic I know, with unbeatable professionals. You can't ask for better. (Original) A melhor clínica veterinária que conheço, com profissionais inexcedíveis. Não se pode pedir melhor.

(Translated by Google) Nobody answered (Original) Ninguém atendeu

(Translated by Google) They did not answer the phone. (Original) Não me atenderam o telefone.

(Translated by Google) My kitten was treated well, and with great affection (Original) A minha gatinha foi bem tratada, e com muito carinho

(Translated by Google) Interesting quality price, good features (Original) Preço qualidade interessante, bons recursos

(Translated by Google) Very enlightening in the interpretation of the exams. Clean place. (Original) Muito esclarecedores na interpretação dos exames. Local limpo.

While on holidays, I found an unwell seagull on Porto. A police officer told me to take it to the university hospital. They sadly had a complete luck of care for wildlife welfare and refuse to take the animal or contact the competent authority. Shame on them

Thank you very much for your excellent service. We were able to directly receive treatment for an animal we brought in an emergency situation. We were treated respectfully and all our questions and problems were adressed. We felt treated very sensitively. Thank you, keep up the excellent work!

This hospital had a pack of beagles out the back in an exercise yard. I hope they are not lab animals that are used for experimentation and testing of drugs and other treatments?