Regional Hospital Doctor Marcelino Vélez Santana image

Regional Hospital Doctor Marcelino Vélez Santana

Hospital

😠 Very bad Service, this does not even deserve a star. I have been trying to communicate with the Hospital by phone for hours, only the voicemail comes out, no matter how much I try to call, no one answers. If it were some Life or Death Emergency, I would have died by now because they don't even take... People often mention hospital, para, nada, personal, respond,


Address

Av. Isabel Aguiar #141, Santo Domingo, Dominican Republic

Website

hospitalmarcelinovelez.gob.do

Contact

+1 809-560-6666

Rating on Google Maps

3.60 (185 reviews)

Open on Google Maps

Working Hours

  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: hospital (15) para (11) nada (7) personal (6) respond (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Claudia R. 2 years ago on Google • 253 reviews
    For a hospital, I see it as very good in terms of the physical conditions of the structure, some areas are still being remodeled, others the main ones are ready,
    3 people found this review helpful 👍

  • 1/5 [email protected] V. 1 year ago on Google
    Tengan mucho cuidado con la Doctora MACHUCA. Está en emergencia,trata a los enfermos muy mal y los deja morir...y el moreno que hace la tomografía es peor que un animal..todos se quejan de ellos y no dicen nada porque después el trato es peor..
    5 people found this review helpful 👍

  • 5/5 Ana M. 1 year ago on Google
    Excelente, hospital buen servicio, calidad humana ,un personal altamente responsable y calificado para desempeñar su trabajo acorde a su necesidades de salud ,Excelente medicico y personal de trabajo por área, 24/7a su disposición de atenderlo con mucho amor .
    4 people found this review helpful 👍

  • 1/5 Alba iris García f. 1 year ago on Google
    El peor hospital a mi hija la llevaron le hicieron una cesárea y no le dieron ninguna información a los familiares la dejaron en una habitación sola y uno sin saber nada de ella ni del bebé más de 8 horas para mi es los peor
    2 people found this review helpful 👍

  • 1/5 Sindy Aquino A. 1 year ago on Google
    (Translated by Google) I had a very bad experience with one of the guards who provide services at the hospital, I asked him where else I could go since everything was closed and he spoke to me quite rudely!!! I really didn't see his name to put it in this comment, they should have more empathic people... (Original) Tuve una muy mala experiencia con uno de los guardias que prestan servicios en el hospital, le pregunté por donde más podía salir ya que estaba todo cerrado y me habló bastante mal!!! La verdad no vi su nombre para ponerlo en este comentario, deberían tener personas más empaticas ...
    2 people found this review helpful 👍

  • 1/5 Karen F. 2 years ago on Google
    (Translated by Google) Of the worst health centers in the country, they must improve that, the protocol that the center uses is not favorable for anyone, since a patient arrives at the center due to hypotension and still at 9 at night the studies what they ordered to do at 6 in the afternoon they have not done, that deteriorates the health of even those who have nothing, they must work in a better way (Original) De los peores sitios de salud qué hay en el país, deben mejorar eso, el protocolo que utiliza el centro nos para nada favorable para nadie, como es que un paciente llega al centro por una hipotension y todavía a las 9 de la noche los estudios que le mandaron hacer a las 6 de la tarde no lo han realizado, eso deteriora la salud hasta del que no tiene nada, deben trabajar de una mejor forma
    2 people found this review helpful 👍

  • 1/5 stefania francisco t. 1 year ago on Google
    Que actualicen su página de información para no hacer perder el tiempo a los pacientes, Fui con un referimiento con SENASA subsidiado para hacer una cirugía por cálculo biliar y me rechazaron, hoy fui con todos los papeles y requisitos actualizado y solo me hicieron perder 4 horas del día, no tiene muy buen servicio. Espero que otros no tengan que pasar por lo mismo.
    2 people found this review helpful 👍

  • 5/5 Alexis Ramon E. 2 years ago on Google
    (Translated by Google) The hospital has a good service, the people who treat you do it with kindness, the structure of the place is beautiful, clean and organized, I am here because I have a relative who gave me work to admit him because there are no intensive care units or normal beds. (Original) El hospital tiene un buen servicio las personas que te atienden lo hacen con amabilidad, la estructura del lugar es bonita limpia y organizada, estoy aquí porque tengo un familiar que me dió trabajo ingresarlo porque no hay unidades de cuidados intensivos ni camas normales.
    1 person found this review helpful 👍

  • 1/5 Patricia Gonzalez B. 2 years ago on Google
    (Translated by Google) The biggest hospital rubbish, how is it that a patient and a family member enter to find out as follows because they do not allow visitors and nobody knows they tell you that they are going to investigate and they stay around and you spend the whole day waiting for the information and nobody he says nothing, just wait and wait, they don't know what room he's in, if he died, NOTHING! (Original) La basura más grande de hospital, como es que ingresan un paciente y un familiar va para saber como sigue porque no permiten visitas y nadie sabe te dicen que van a investigar y se quedan por ahí y tu duras el día entero esperando la información y nadie dice nada solo que espere y que espere, que no saben en qué habitación está, si se murió NADA!
    1 person found this review helpful 👍

  • 2/5 ana maria rodriguez m. 1 year ago on Google
    (Translated by Google) They ask you to call a # that they never answer, you run out of minutes dialing and nothing very terrible service they play with your time, it's okay that you are patient but they abuse. (Original) Te piden llamar a un # que nunca atienden se te acaban los minutos marcando y nada muy pesimo servicio jugan con tu tiempo, esta bien que uno es paciente pero abusan.
    1 person found this review helpful 👍

  • 3/5 Ana maria Rodriguez m. 6 months ago on Google • 48 reviews
    I haven't visited said hospital for a long time 🏥 they tell me that the service and attention is average

  • 5/5 Yuderkys C. 1 month ago on Google • 41 reviews New
    BTU g4 d

  • 1/5 Yury H. 2 years ago on Google
    (Translated by Google) The worst service from the appointment and customer service staff the structure collapsing the waiting room for consultations full of mosquitoes, there is not even a fan, there is no laboratory, there is no electrocardiogram. hospital (Original) El peor servicio del personal de citas y atención al usuario la estructura callendose la sala de espera para las consultas llena de mosquitos, no hay nisiquiera un abanico , no hay laboratorio no hay electrocardiograma eso fa vergüenza será que el director de está robando el presupuesto del hospital

  • 1/5 cesarina c. 1 year ago on Google
    Muy mala el personal no sabe dar información y hacen a uno gastar pasaje tiempo y pasar hambre para al final después que uno espera 6 horas decir que el análisis no se puede hacer , o cambian el personal o algo hacen pero yo no vuelvo ni recomiendo este lugar para absolutamente nada

  • 4/5 Hilario L. 1 year ago on Google
    Dan buena atención, pero muy poco personal y la habitación no están climatizada. También es el único hospital especializado en Herrera por lo tanto el espacio no da a vasto por la cantidad de pacientes de la zona

  • 5/5 Bolivar Fernández G. 2 years ago on Google
    (Translated by Google) Good hospital… there I take care of myself when I have to do it without any fear. I have friends who work there and some doctors. (Original) Buen hospital… ahí me atiendo cuando tengo que hacerlo sin temor alguno. Tengo amigos que trabajan ahí y unos que otros médicos.

  • 1/5 Cristal P. 9 months ago on Google • 1 review
    Very bad Service, this does not even deserve a star. I have been trying to communicate with the Hospital by phone for hours, only the voicemail comes out, no matter how much I try to call, no one answers. If it were some Life or Death Emergency, I would have died by now because they don't even take the bother to answer.
    6 people found this review helpful 👍

  • 1/5 Esteicy v. E. 11 months ago on Google • 1 review
    Very bad with the WhatsApp issue, too much struggle to be able to communicate when it's not that the disk has technical problems, it's that they take a while to respond and when they respond, they don't respond properly. If you write outside of hours, they respond during normal hours, but instead of responding properly, they respond. From what time to what time you should write, it is understood that you have to respect the working hours but if you already responded at normal hours it is difficult for you to respond to the information instead of making excuses with the schedule or a failure in the system.
    1 person found this review helpful 👍

  • 1/5 Elaini M. 5 months ago on Google • 1 review
    The doctors and nurses talk to you very badly and treat you as if you were a dog. I went to get checked by the emergency room and when I came in, no one was there. So I said "out of it" and I was looking for why it hurts a lot and I'm pregnant and when the nurse arrives she talks to me badly. and the doctor also Disk who sees a fence for a clinic if I am very desperate I get pregnant and many other things 🤦‍♀️ those are not ways to talk to him and even more so pregnant women are dogs
    1 person found this review helpful 👍

  • 2/5 Erasmo Ramirez M. 4 years ago on Google • 1 review
    x.xc
    1 person found this review helpful 👍

  • 5/5 K 1 year ago on Google • 2 reviews
    Ok

  • 5/5 Argenio V. 7 years ago on Google • 1 review
    its cool relex

  • 1/5 Massiell E. 2 months ago on Google • 2 reviews New
    It is a shame that the doctors and nurses, for the most part, are quite poorly educated, cruel, without empathy. Where is this mistreatment of the said doctors reported, who pays attention to that? If almost in the majority of hospitals it is the same, in the end you decide not to go and The one who loses anyway is you.

  • 5/5 Efrain M. 4 months ago on Google • 2 reviews
    Good


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