Colonial Tour and Travel image

Colonial Tour and Travel

Travel agency Tour operator Sightseeing tour agency Transportation service

One of the Most Reviewed Sightseeing tour agencies in Santo Domingo


Address

10212, C. Arzobispo Meriño 209, Santo Domingo 10210, Dominican Republic

Website

www.colonialtours.com

Contact

+1 809-688-5285

Rating on Google Maps

4.40 (200 reviews)

Open on Google Maps

Working Hours

  • Friday: 8:30 am to 6 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8:30 am to 6 pm
  • Tuesday: 8:30 am to 6 pm
  • Wednesday: 8:30 am to 6 pm
  • Thursday: 8:30 am to 6 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Markus 5 years ago on Google • 780 reviews
    After my bad experience with Dominican Tours I decided that I will not drive all over the city to locate an agency offering excursions another time. The website, etc looked promising hence I visited their office. The office itself is big but the employees seem not to be very motivated to get some clients as I was being sent to the last office and upon my request which excursions are possible the same week they told me that there are none which are confirmed yet and they need at least 10 clients for each excursion to happen at all. Taking my experiences into account I decided not to waste more time and was looking for a different company. And it definately was not a communication problem as I speak spanish fluently.
    5 people found this review helpful 👍

  • 4/5 james M. 3 years ago on Google • 187 reviews
    Visited Oscar at their Havana location. He was very friendly and informative. Fluent English.
    5 people found this review helpful 👍

  • 1/5 Rai C. 1 year ago on Google • 17 reviews
    Be careful, we prepaid them to pick us up at the airport and bring us back for our departure. We had to find our own transportation both ways. They don’t answer their phone for a reason. Our concierge called them, as it is a local number they answered and told him they only answer customers concerns via email. I wouldn’t be surprised if there are more fraudulent credit card activities on the way, so we stopped our card and disputed the charges.
    4 people found this review helpful 👍

  • 5/5 Jkw 6 years ago on Google • 52 reviews
    We booked a transportation service from Santo Domingo to Punta Cana and back via Colonial Tour and Travel. The service was perfect and the price reasonably cheap. I can recommend!
    3 people found this review helpful 👍

  • 1/5 Orionix S. 4 years ago on Google • 23 reviews
    First and last time. They respond emails and voicemails very late. They don’t provide you with the necessary information to achieve a good experience. They keep you in a stressful stage. They try to help you but lack professionalism and respect for your time and money. This is no way to help you plan a vacation. Vacations should be a time to relax and not chase your travel agent. Might us well wing it.
    2 people found this review helpful 👍

  • 1/5 Pascale G. 5 years ago on Google • 19 reviews
    I book and pay a flight with Colonial Tour, but , I have no reply to my numerus emails or facebook message and I don't know if my booking really exist!! Don't book with them!!! Not sure they really exist !!
    1 person found this review helpful 👍

  • 1/5 lovelytart a. 2 years ago on Google • 12 reviews
    I called to ask some info about a tour and they transfer me to the person who is supposed to inform me about it. And that person haven't send me anything. And I asked her again and she was lost in earth.
    1 person found this review helpful 👍

  • 5/5 Julissa Pena De La C. 8 years ago on Google • 8 reviews
    Well everything all the representative are excellent from the begging until the end they help you with everything the form of payment is secured in fast easy Thank you!!! Nicaury Martes the best agent
    1 person found this review helpful 👍

  • 5/5 Jorge Alfredo Rodriguez S. 8 months ago on Google • 103 reviews
    One of the best Tour agencies in The Dominican Republic

  • 5/5 Belinda R. 11 months ago on Google • 72 reviews
    COLONIAL TOURS NEVER DISAAPOINTS...EXCELLENT CUSTOMER SERVICE. IM A SATISFIED LOYAL CUSTOMER!!!

  • 5/5 Yessie S. 4 years ago on Google
    Very nice and affordable prices

  • 5/5 Hector R. 2 years ago on Google
    Perfect…


Similar Travel agencies nearby

Caribe Tours image
1
Caribe Tours
Bus company
👍 We had mixed experiences with this bus service. We took caribe tours from Santo Domingo to Puerto plata and back. The ticketing process was pretty easy and quick. And the prices were about DR 500 Pesos per person one way and took almost four hours to get there. They have good seats with good leg spa...
4.30 (19K reviews)
OFIT image
2
OFIT
Travel agency
😠 Employees are very rude and talk down at you. Wouldn't recommend anyone's kids to be there because they'll shame you.
4.30 (465 reviews)
Delta Air Lines image
3
Delta Air Lines
Airline ticket agency
😠 They are closed, the premises are empty and the building security person told me that they have moved to Las Americas International Airport.
4.00 (237 reviews)
Colonial Zone Dominican Republic image
4
Colonial Zone Dominican Republic
Tourist attraction
👍👍 One of the oldest places on island. You will find there a first street ever maded in America. It is a very pleasent place
4.80 (151 reviews)
Turinter image
5
Turinter
Travel agency
👍 The place is cozy, the customer service is excellent and the accompaniment of the trip is very welcoming... The personalized service and on the phone are very descriptive, and Their suggestions must be taken into account when traveling... They recommended places of interest on my trip and the best w...
4.70 (151 reviews)
Last updated:
()