1/5 Sarina S. 4 years ago on Google
RUDE
&
DISRESPECTFUL
I
went
to
this
dentist
because
of
an
emergency.
The
treatment
went
well,
both
the
doctor
and
the
secretary
were
nice.
I
told
them
many
times,
over
the
phone
and
during
the
appointment
that
I
needed
additional
documents
for
my
travel
insurance
(I
was
visiting
the
DR).
They
said
that
there
is
absolutely
no
problem
and
they
are
"a
la
orden
para
cualquier
cosa".
I
paid
5
000
pesos
for
my
treatment.
Then,
the
insurance
sent
me
the
additional
document
to
fill
up,
I
sent
an
e-mail
got
no
answer.
I
called,
they
apologized
and
said
they
will
send
it
during
the
day.
It
was
not
done.
I
wrote
on
whatsapp
(as
they
gave
me
their
number)
several
times
:
they'd
tell
me
it
will
be
done
during
the
day,
or
that
the
doctor
was
away,
then
I
finally
was
able
to
reach
them
again
by
phone
and
they
told
me
it's
not
possible
because
the
treatment
was
a
gift.
Excuse
me?
100
dollars
for
a
carie
is
not
a
gift.
I
DID
NOT
ASK
FOR
ANY
GIFT.
then,
the
secretary
said
that
the
doctor
would
call
me
in
an
hour,
I
waited
no
one
called.
No
one
answered
afterwards.
It's
been
literally
2
months
and
today
they
told
me
that
they
did
me
a
favour
and
reduced
the
price
by
50
%
for
me
because
i'm
a
student
and
that
the
additional
document
is
not
included
in
the
price
and
that
we
never
agreed
on
that.
I
have
not
asked
for
any
four,
any
sale
or
anything
else,
I've
been
told
a
price
and
paid
it.
I
have
no
complain
about
the
price
(even
though
yes,
this
office
is
a
LOT
MORE
expensive
than
other
competent
dentists
in
the
city)
but
I
DO
NOT
ACCEPT
BEING
LIED
TO,
I
do
not
accept
being
treated
thay
way
because
i'm
a
student
and
a
tourist.
I
SIMPLY
ASKED
FOR
A
DOCUMENT
!
DENTISTS
ARE
USED
TO
FILLING
OUT
DOCUMENTS
FOR
INSURANCES.
It
is
a
medical
office
not
a
beach
attraction,
I
do
not
expect
nor
do
I
ask
for
a
price
negociation.
I
paid
the
price
that
was
required
with
no
discussion,
and
asked
for
that
document
BEFORE
the
appointment.
Everything
was
clear.
This
is
unacceptable,
rude
and
unprofessional.
I
DO
NOT
RECOMMEND
THIS
DENTIST.
I
have
other
things
to
do
on
my
holidays
than
going
to
a
dentists
office
to
ask
for
a
document
that
take
2
minutes
to
fill.
IF
IT
IS
FOR
AN
EMERGENCY
PLEASE
DO
NOT
GO
THERE.
SAVE
YOUR
TIME
AND
MONEY.
I
would
still
like
to
thank
the
secretary
who
has
always
been
polite
and
professional.
Clarifying
something
considering
the
answer
as
this
is
frustrating
:
this
is
not
about
money
and
I
have
never
discussed
fee
or
anything
with
you.
I
came
for
emergency
without
knowing
what
I
had
and
because
I
'm
not
a
dentist.
I
NEVER
told
you
that
I
don't
have
money...
where
is
that
coming
from?
All
I
asked
for
is
a
document
for
my
insurance.
Thank
your
for
your
disrespect
and
lies.
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