This place is just okay. It has all the makings of a good hotel but misses on a bunch of things. My family stayed in four rooms here over four nights. Three of the rooms had air conditioning problems - the air conditioning turns off and back on by itself. The fan keeps running, but the little snowflakes symbol turns off. The "mode" button doesn't work. I'm not sure if this is centrally controlled in order to save energy, but it is very frustrating. Many rooms have the AC set to 10°C which is probably intended to maximize the cooling whilst the AC is actually on. We had keys stop working at least 3 times. It may be the case that when a new key is added all others stop working (and need to be reset), but staff didn't seem to know. We were also told that we must have stored keys too close to cell phones - not a real thing - but even when deliberately avoiding this keys would still stop. The breakfast was quite good one day, but the other days was completely cold. Then they bring new "hot" scrambled eggs and just mix them in with the cold. We booked adjoining rooms - as always we were told that nothing can be guaranteed, etc so we specifically called to ask whether it could be confirmed, and were told that yes, they could arrange adjoining rooms for us. Of course upon check-in those rooms were not adjoining. The bathrooms have the usual "save the Earth, save water, reuse towels" information, but there's only one small peg on which to hang a towel. Only one towel could fit there, and it wouldn't dry. I'd happily save water and reuse towels, but they are not making it easy for me. Beds are pretty good. Rooms are modern. It's not cheap by Mexico City standards, but is nicer than many. Just get the little things right.

This was the best hotel I've ever stayed at, and I am a professional performer who has traveled all over the US and Europe, and now Mexico. Superb staff, the best breakfast I've ever eaten, perfect clean room with ideal beds, and a breathtaking view of Mexico City! A delightful shopping mall attached, a good laundry room, fabulous strong coffee available 24/7 in the lobby - it was perfect in every way. Even the taxi drivers that the hotel supplied were splendid and helpful. This hotel made our trip the great vacation that it was!

Gorgeous property with a few flaws… first off, enjoyed my stay overall, including the breakfast until 11am and the views…. Few odd things - Elevators - to enter the Fairfield, you have to go through two sets of elevators. Kinda convoluted how the Fairfield and courtyard elevator maze is set up Thermostat- no matter what buttons I would press, it wouldn’t change the mode, temperature, fan speed. Was pretty much a prop. Cleaning - cleaning lady on my floor was nice but overworked maybe. She was in charge of the whole floor, so she didn’t clean my room until 5pm and still had more after me. She looked super busy.

Nice hotel in a good location. It's in a mall so there are lots of food options. And the hotels breakfast buffet is excellent. The rooms were reasonably priced too. And everything was clean. They had a handicapped room for my dad which was nice since he's in a wheelchair. Parking is extra and a little complicated but it works. It is also a bit complicated getting from the parking garage to the lobby... But it's doable once you figure it out. I am sure we will stay here again. Thank you!!!!

The place is nice for the price. it is located in a shopping mall where you can get some food / do some shopping if you need to. the front desk girl ( I don't remember her name) she was amazing. we had to use the printer for some business stuff and took a while and she help us with everything. it is also very close to the Basilica of Our Lady of Guadalupe.

Good location of the hotel, it has a direct access to the the Mall using the hotel elevator, so you don't need to go outside looking for something to eat or dinner. The breakfast is not so good, but it is included on the room rate, so it is acceptable.

Ok so to hey had told me 1500 when I arrived they wanted 2000. I could hardly understand the English of the counter person. She decided to act like she should not let me stay. I wanted to get away from the dogs barking in the neighborhood. So they took the 2000 the soap area was poorly cleaned and I have seen better motel 6 in n the USA. The food is good but I am not a mouse on a diet and price is for millionaires. Their deserts stink.So second time I stayed there.restaurant employees decided to be rude to me as is typical of Mexico. The TV remote did not work. I asked them 3 times to give me a correct one which they replied it works. So I decided to give them some work and turned everything upside down and disconnected everything. I wonder why they are always booked now could be the poor quality of their behaviour and not admitting guilt also I am no longer a Mormon due to their bad behaviour and they have their Bible in the rooms

Great location. Friendly, knowledgeable and helpful staff!!!

The hotel and rooms were fairly nice, clean and modern bathroom. The elevators are a bit confusing at first. The breakfast is mostly good, but the fruit tastes off. The location itself is not very good, and only convenient if you need to be in the area. There is a nice mall with a couple decent restaurants in it which is very easily accessible. However there is not much else in walking distance.

Always a pleasure to be a guest in this hotel, Thank You very much for the best Hospitality in Vallejo area!!!

The hotel itself was good, but unpredictable and extremely long waiting time for the airport shuttle. The staff told me the shuttle bus will arrive within 30 mins at latest, but in the end I waited for more than an hour. The hotel staff didn’t answer to my chat or calls till I brought up next day again to the hotel manager. Definitely a huge improvement needed for the shuttle service and customer communication.

Dirtiest Marriott hotel ever. They do not change bedsheets after every guest. Stay here if you want to find: dirty rooms, dirty bathrooms, hairs inside the bed, terrible breakfast. Do not waste your money and time at this property. Do yourself a favor and stay somewhere else, plenty of options in CDMX.

This is not the Marriott hotel but it is located in the same building the city view from the room was spectacular, besides it’s near to the north bus terminal which is convenient , the rooms was clean and hot water