(Translated by Google) save yourself the worst experience of your life. Don't sign up. The administration is disgusting, they are always ignorant, disastrous customer service, rude and they never solve anything, they do not respond to any situation and always wash their hands, in their own charity. (Original) ahorrense la peor experiencia de su vida. No se inscriban. La administración es un asco, siempre se desentienden, nefasto el servicio al cliente, groseros y nunca te solucionan nada, no responden ante ninguna situación y , siempre se lavan las manos, en benéfico propio.

They have loud music blaring in the weights area all the time. I have earphones on and can't hear my own music.

First off, Roma Club is pretty good value for what it is. If you use the pool, classes and the gym regularly, it's a steal! The size of this place is immense and they have a lot of classes. The bad stuff? Pool entry is only on the hour, every hour (and only certain hours). Want to go swimming at half past? No, you have to wait another half an hour. Seems a silly rule when the pool isn't busy. Equipment is showing its age, especially in the weights room. A mish-mash of weights in both KG and Lbs abounds, it's not always easy to find what you want. Having said that, it's large and usually not a problem getting on what you want. Changing rooms are fine, but a few times I have experienced very boisterous men acting like schoolboys, joshing and shouting, playing their music really loudly. But... There's a sauna and a steam room which is a boon for any gym. So, mixed feelings. The staff is good, the quality isn't bad, the size is big - it's still a good value offering despite the pitfalls

(Translated by Google) What bothers me most about this gym is that it does not have a filtered water machine to refill bottles. If you want water you have to buy plastic. They should be more environmentally aware more considering the amount of people going to that gym. They could make a big change. Otherwise the classes are fine and I like the gym layout. A bit unfriendly staff. (Original) Lo que más me molesta de este gimnasio es que no cuenta con una máquina de agua filtrada para rellenar botellas. Si quieres agua tienes que comprar de plástico. Deberían ser más conscientes con el medio ambiente más teniendo en cuenta la cantidad de gente que va a ese gimnasio. Podrían hacer un gran cambio. Por lo demás las clases están bien y me gusta la distribución del gym. Personal un poco antipático.

The good: The gym has a good catalog of classes and varied equipment. There are already traces of use, but it works. The bad: Terrible customer service, inefficient management and lack of maintenance. I tell you. SERVICE. The girls at the reception are like at the IMSS: rude, they are not interested, they don't want to do anything, they are indifferent, they seem fed up, you ask them for help and they always say that X is not there or that it is not possible. MAINTENANCE. The sauna does not work properly. You have to preheat it but it never reaches a decent temperature and takes too long. It works on schedules and the ideal is that it works correctly on your schedule. The reception response was "turn it on and after about half an hour it's done." No matter how much I report it, they do nothing. There are also problems with steam. They do not regulate it and they do not respect their own schedules either. And then they want to sell you their annuities at the end of the year and in the new year. Fix the facilities first.

(Translated by Google) Dear "owner": Sadly, I have to go to this gym because it is the only option with a pool in the area, if not I gladly put my user number so you can see that I am not a fake profile. The day when there is another option with a pool and I leave this place I put it so you can see that I am real and I am a user. They put up very cheap promotions, so perhaps that is the reason for the poor maintenance and the poor facilities they have. In regular price the monthly payment is almost the same as any chain gym, but they have all the problems in the world: very few showers, in the area of ​​lockers almost all are for rent, those of general use are counted, the yoga room, not It has mirrors and the floor is very battered foami, they have so many users that they don't pay attention to you. The pool is not a pool, it is a pit of dives, and if you plan to take swimming lessons, get ready for the worst class in your life with zero attention, zero quality. The use of the pool limited to one hour and two days a week is a real mother's mind. There are no drinkers to refill your water bottle, if you want water, you have to buy a bottle. There is no iron, no hair dryers in dressing rooms. The owners of this place should take a walk around Sportium where the facilities are beautiful, the monthly payment includes all classes and unlimited access to the pool, the classes have personalized attention, and if we think about how much the monthly payment costs with 5-day access to the pool here vs the one over there, Roma Club is more expensive. They should stop putting stupidly cheap promotions, and they should better focus on having a good gym. (Original) Estimado “propietario”: Tristemente, tengo que ir a este gimnasio porque es la única opción con alberca en la zona, si no con gusto te ponía mi número de usuario para que veas que no soy un perfil falso. El día en el que haya otra opción con alberca y me salga de este lugar lo pongo para que veas que soy real y soy usuaria. Ponen promociones baratísimas, por lo que quizás esa sea la razón del mal mantenimiento y las instalaciones tan deficientes que tienen. En precio regular la mensualidad está casi igual que cualquier gimnasio de cadena, pero tienen todos los problemas del mundo: muy pocas regaderas, en el área de lockers casi todos son de renta, son contados los de uso general, el salón de yoga, no tiene espejos y el piso es de foami muy maltrado, tienen tantos usuarios que no te ponen atención. La alberca, no es alberca, es una fosa de clavados, y si piensas tomar clases de natación, prepárate para la peor clase en tu vida con cero atención, cero calidad. Lo del uso de la alberca limitado a una hora y dos días por semana es una verdadera mentada de madre. No hay bebederos para rellenar tu botella de agua, si quieres agua, tienes que comprar una botella. No hay plancha, ni secadoras de cabello en vestidores. Los dueños de este lugar deberían darse una vuelta por Sportium donde las instalaciones están lindas, la mensualidad incluye todas las clases y accesos a la alberca ilimitados, las clases tienen atención personalizada, y si pensamos en cuánto cuesta la mensualidad con acceso de 5 días a la alberca aquí vs la de allá, Roma Club es más caro. Deberían dejar de poner promociones estúpidamente baratas, y deberían mejor centrarse en tener un buen gimnasio.

(Translated by Google) Lousy customer service, all users have asked for answers through social networks and the only thing they do is delete the comments every day from people who are dissatisfied, at this point they blocked the users from being able to comment on the reality of the matter, no They are paying their employees, in fact they were fired without further ado. Pay an annuity and I will certainly not renew with this place again, but now I need solutions. (Original) Pésima atención al cliente, todos los usuarios hemos pedido respuestas mediante redes sociales y lo único que hacen es eliminar los comentarios todos los días de las personas que estamos inconformes, a este punto bloquearon los usuario para no poder comentar mas la realidad del asunto, no le están pagando a sus empleados de hecho los despidieron sin más. Pague anualidad y con total certeza no volveré a renovar con este lugar, pero ahora necesito soluciones.

(Translated by Google) Unfortunately it is a place where they have no moral ethics, because they do not attend to their Human Capital as it should and they never give a solution to its users. The point here is that the Club does NOT want us to put our "Instructors on duty" to give us classes online. Another point is that the instructors are not paid, since the Club charged a cash annuity or they continue to charge other users a monthly payment with their respective interests. (Original) Lamentablemente es un lugar donde no tienen ética moral, pues no atienden a su Capital Humano como se debe y nunca le dan una solución a sus usuarios. El asunto aquí es que el Club NO nos quiere poner a nuestros "Instructores en turno" a darnos clases on-line. Otro punto es que a los instructores no les pagan, siendo que el Club cobró una anualidad al contado o bien siguen cobrando a otros usuarios una mensualidad con sus respectivos intereses.

I was a member here for a couple of months while I was staying in CDMX. I had a good experience. The people who worked there were nice and helpful, and they had new equipment and a bunch of different classes and options for exercise.

The pool is excellent, but crowded all day long. And if you have the basic subscription, you can swim, just once a week... Also you can fool them by taking aqua aerobics class, three times a week, and one day of free swimming 😉

It was my gym for almost 2 years. I like the hours they open because it suited my needs and lifestyle. I was already there at 5am. However, the staff is somewhat hostile, that was really what motivated me not to renew. In general the facilities are good, it is quite large and has several areas and disciplines.

Oh my god, Claudette Kealoha complains about everything and compares everything with USA. This is Mexico gal we will never be like your country, fortunately. You have a problem with life, stop complaining and bothering all the places you visit. You are the problem, you are the TERRIBLE one

Horribly managed. Zero knowledge of Gym ethics by admin. Very arrogant attitude by admin. Also members are very rude, they superset using several machines at the time not allowing others to work in, old equipment, dirty swimming pool and locker rooms, classes do not start on time, I was literally told by a teacher that the class starts when he gets there whatever time that may be.Just nasty attitude by the staff and a lot of the members. Also no quick exits in case of an earthquake.

Horrible management, don't join. These people play with your membership. For a lot of us our training is very serious. These people are totally not professional, they have favorite members who they allow to break all the rules. Their staff is very arrogant and very easily offended. The worse managed gym I've been to in my 30 years training in the USA and now here. I never had one single problem in the US ever because I adhere to the rules. If you take your training seriously do not join here,as you will have NO guarantee that these people stick to universal gym ethics and rules. They treat their members as if the membership was free and they were doing you a favor of allowing you to train there. As another reviewer stated,she was told point blank by their staff that they don't care if they lose one or 20 memembers. Exactly they manage this gym at their whim. Maybe it's not really a business that's why they don't care.

The gym has everything to be a very good place. But the people at the reception are like a flower pot, they don't solve anything, they don't do anything, not even good morning or good afternoon. Very very bad. The facilities are acceptable. And the pool and its staff are very good. But the simple fact of entering and being greeted like this seems to me to already damage the experience in this place. Many of the treadmills are useless and the amount of dust in the box is incredible. If you are allergic, look elsewhere.

The people are very impolite, they give confusing information, access to the swimming pool is very restrictive, if you’re looking for a friendly, open place to swim then this is not the right place.

(Translated by Google) They lack customer service, they do not focus on their personnel, they change personnel constantly, they make unilateral decisions, such as changing schedules, closing earlier without user consent, their handling of social networks is lousy, they block you from filing a claim, they eliminate Your complaints on their social networks have been closed for not having proper management of facilities, the power is constantly going out, with the covid pandemic they did not pay their staff and users do not want to return or extend the term, they want let's pay them another year to give us a profit Definitely lousy service I will not return to this gym (Original) Carecen de servicio a cliente, no tienen enfoque a su personal, cambian de personal constantemente, toman decisiones unilaterales, como cambio de horarios, cerrar antes sin consentimiento de usuarios, su manejo de redes sociales es pésimo, te bloquean por meter una reclamación, eliminan tus quejas en sus redes sociales, les han cerrado por no tener un manejo adecuado de instalaciones, constantemente se va la luz, con la pandemia del covid no le pagaron a su personal y a los usuarios no nos quieren regresar o extender la vigencia, quieren que les paguemos otro año para darnos un beneficio Definitivamente pésimo servicio no volveré a este gym

(Translated by Google) Terrible place! Customer service is bad, there is no way to talk to them, they block you from social networks if something does not seem to them. In the pandemic, they ran all their staff to avoid paying them and users do not respond. They change instructors from time to time. (Original) Pésimo lugar! La atención a los clientes es mala, no hay manera de hablar con ellos, te bloquean de redes sociales si algo no les parece. En la pandemia corrieron a todo su personal para no pagarle y a usuarios no dan respuesta. Cambian a cada rato a los instructores.

(Translated by Google) I do not recommend it, lousy administration, they do not take into account their partners, nor do they provide quarantined solutions. (Original) No lo recomiendo, pésima administración,no toman en cuenta a sus socios, ni dan soluciones en cuarentena.

(Translated by Google) The price is high for not having a water source and the machine room staff is not very nice. I was robbed twice in the locker room, once in the sauna itself while inside. When I went to ask the receptionists for explanations and more control, they washed their hands. Very disappointed I am not going even if it is the only place with a pool. (Original) El precio es alto para no haber ni una fuente de agua y el personal de la sala de máquinas no es muy agradable. Me han robado dos veces en los vestuarios, una en la propia sauna mientras estaba dentro. Cuando fui a pedirles explicaciones y mayor control a los recepcionistas estos se lavaron las manos. Muy decepcionado ya no voy aunque sea el único lugar con alberca.

(Translated by Google) Good crossfit and Body Jump classes, but the administration has terrible service and if you complain they block you, better avoid a bad taste in your mouth and look for another gym (Original) Buenas clases de crossfit y Body Jump, pero tienen pésimo servicio la administración y si te quejas te bloquean, mejor evita un mal sabor de boca y busca otro gym

(Translated by Google) Terrible service, never come (Original) Servicio terrible, nunca vengan

The best gym around the area. And I say the best because of the amount of fitness classes that it offers, the availability of machines in its gym, and the swimming pool. Very difficult to find something similar around the area.

Be careful signing with this gym. They are very ilogical, irrational, rude and do not follow any gym ethic or guidelines. If you have a problem they will give you NO solution, won't even hear you and you will not get past the front desk staff. They deny you access to speak to a manager and nothing will be done. They have 100s of complaints at PROFECO a consumer affairs organization. They also have told other members and you can read their comments here that they don't care about losing customers.Makes you wonder if this is even a legit business.

(Translated by Google) I read bad reviews of the club ... after having acquired an excellent promotion in cuponatic. So I went and I must say that my experience was very good and it met my expectations. Although it gave me the impression that they are already exceeding their limit capacity of users as a sports club, they have so many activities that you always find something new to do. The months I went the pool was clean and for the price of the package, it was 100% paid. The staff was friendly and showed me the facilities before registering, which I recommend so that they have more information when making their decision: D (Original) Leí malas críticas del club... después de haber adquirido una excelente promoción en cuponatic. Así que acudí y debo decir que mi experiencia fue muy buena y cumplió mis expectativas. Si bien me dió la impresión de que ya están por sobrepasar su capacidad límite de usuarios como club deportivo, tienen tantas actividades que siempre encuentras algo nuevo que hacer. Los meses que fui la alberca estuvo limpia y por el precio del paquete, valió 100% el pago. El personal fue amable y me mostró las instalaciones antes de inscribirme, lo cual les recomiendo para que tengan más datos al tomar su decisión :D

(Translated by Google) They don't care about their clients and in quarantine their solutions are poor and they don't want to lose anything (Original) No se preocupan por sus clientes y en la cuarentena sus soluciones son pobres y no quieren perder nada

(Translated by Google) If you make the MISTAKE of signing up, you should know that if you have a problem you will be alone, the administration in addition to being lousy is for decoration. They treat lousy employees and coaches. And they never invest in equipment or furniture. I asked for CROSSFIT material too many times and there was never a response. (Original) Si cometes el ERROR de inscribirte, debes saber que si tienes un problema estarás solo, la administración además de ser pésima esta de adorno. Tratan pésimo a los empleados y entrenadores. Y jamás invierten en equipo o mobiliario. Yo pedí material para CROSSFIT en demasiadas ocasiones y nunca hubo respuesta.

(Translated by Google) Good classes, regular facilities but lousy customer service. They always see a way to maximize their profits at the expense of staff and users. (Original) Buenas clases, instalaciones regulares pero pésimo servicio al cliente. Siempre ven la manera de maximizar sus ganancias a costa de personal y usuarios.

(Translated by Google) Terrible attention to users and even worse for their employees who are paying absolutely nothing during quarantine. The pretext is that your contract is for hours. (Original) Terrible atención a los usuarios y aún peor para sus empleados a los cuales no les están pagando absolutamente nada durante la cuarentena. El pretexto es que su contrato es por horas.

This place is pretty good. You do have to get a medical certificate, but there is a pharmacy two doors away that will do it on the spot, for not much money. I love being able to rent a locker and a towel. The towels and showers are great. The pool has some quirky rules, like entering on the hour, and you are only suppose to go twice a week. Also you must have swim cap, goggles,shower shoes and a dark colored swimsuit! Mostly no white or yellow swimsuits, and they must be one piece swim suits! Usually there are two to three people in a lane. You get a card that you leave at the desk. It is possible to navigate without much spanish, if you use google translate. It is not so intuitive all the rules, but it is a pool, the place is clean, people are friendly. I am happy we signed up.

Good place, clean, friendly, excellent facilities

Old Gym, quite dirty, little to no maintenance on exercise machines... the sauna is disgusting... horrible showers... and the worst, the pool... they don't do the correct maintenance... I got a headache infection swimming in this pool... cheap is expensive! IF YOU CAN, DO NOT REGISTER.

Lots activities to choose from and reasonably priced. The building itself is average.

(Translated by Google) Terrible service from the administration, if you ask for something, a man comes out and runs you and you do what you want, they ask you to pay for the whole year and they ignore you and do not want to make up for any lost time. Some of the staff do not recommend it at all (Original) Pésimo servicio de la administración si reclamas algo sale un señor y te corre y que le hagas como quieras te piden que pagues el año completo y se desentienden y no quieren reponer nada de tiempo perdido pésimo servicio desde siempre de verdad ahórrate disgustos y malos tratos por parte del personal no lo recomiendo para nada

Unpretentious fitness club with a very nice staff, very clean facility.

(Translated by Google) The facilities are in good condition. The price is quite good compared to other clubs, mainly because you have access to all activities. One point that needs to be improved is customer service, they have an inefficient system to control the number of times you have used the pool. They give you a paper card that is easily mistreated and if you lose it or forget it, you cannot use the pool unless you pay $ 50. This control could be carried out in a much more efficient way and thus avoid the frustration of losing the class. (Original) Las instalaciones están en buenas condiciones. El precio es bastante bueno en comparación a otros clubes, principalmente por que tienes acceso a todas las actividades. Un punto que necesita ser mejorado es la atención al cliente, tienen un sistema ineficiente para controlar el número de veces que has utilizado la alberca. Te dan una tarjeta de papel que se maltrata fácilmente y si la pierdes o se te olvida, no puedes usar la alberca a menos de que pagues MNX $50. Este control podría ser llevado de una forma mucho más eficiente y evitarle así al cliente la frustración de perder la clase.

(Translated by Google) Gym has good service and is cheap. The pool is very restricted in terms that can only come every hour, if you come from afar is complicated. (Original) Gimnasio tiene buen servicio y es barato. La alberca está muy restringida en términos de de que solo puedes entrar cada hora, si vienes de lejos es complicado.

(Translated by Google) Nefarious managers, do not respond to partners, censor comments on networks, do not pay their employees, retain annuities, do not provide online service. What a pity that good facilities have such unfortunate owners. (Original) Nefastos directivos, no dan respuesta a los socios, censuran comentarios en redes, no pagan a sus empleados, retienen las anualidades, no brindan servicio online. Que pena que unas buenas instalaciones tengan tan lamentables dueños.

(Translated by Google) The facilities are good, in service leaves much to be desired, the instructors support you very little, only at the beginning, they give you a basic routine that they give to all new ones, they only advise you if you pay, I recommend you to take your routine, there are cockroaches be careful. The classes are worthwhile. (Original) Las instalaciones son buenas, en servicio deja mucho que desear, los instructores te apoyan muy poco, solo al inicio, te dan una rutina base que les dan a todos los nuevos, solo te asesoran si pagas, te recomiendo llevar tu rutina, hay cucarachas tengan cuidado. Las clases son las que valen la pena.

(Translated by Google) Fatal! Do not waste your time or money with zero professional or ethical people, the lack of values, commitment and no attention and care to the user is their greatest quality. I would never associate with them again or any administration without values. (Original) ¡Fatal! No pierdan ni su tiempo ni dinero con gente cero profesional ni ética, la falta de valores, compromiso y nula atención y cuidado al usuario es su mayor cualidad. Jamás volvería a asociarme con ellos o cualquier administración sin valores.

(Translated by Google) Excellent staff attention, affordable prices and a variety of training options (Original) Excelente atención por parte del personal, precios accesibles y gran variedad de opciones para entrenar

(Translated by Google) I was a swimming instructor there, and the truth is that the treatment with the clients and they with me was splendid! I am a sports science student and in the short time I was there I reaffirmed that I love my career. But unfortunately I was fired for a missing day due to a medical emergency, I was about to lose my hearing due to a fungus that I caught in the pool ... And now that I find out that they ran to the instructors, I must tell the truth. The reality is that when you enter there it is a verbal agreement, there are no contracts. If you are people who respect the profession of others, do not go to this place, it treats its staff worse than garbage. And despite that, the instructors always give the best face and the best service. I hope that this place changes owners and that the treatment of staff and clients improves, and finally: working without health insurance ... is inhumane. If someone went to classes with me, they will know that I did my best and that health was always first and foremost, before swimming fast. (Original) Yo fui instructor de natación ahí, y la verdad es que el trato con los clientes y ellos conmigo ¡fue espléndido! Soy estudiante de ciencias en el deporte y en el poco tiempo que estuve ahí reafirme que amo mi carrera. Pero lamentablemente me corrieron por un día que falte debido a una emergencia médica, estuve a punto de perder mi oido por un hongo que agarre en la alberca... Y ahora que me entero que corrieron a los instructores debo decir la verdad. La realidad es que cuando entras ahí es un acuerdo de palabra, no hay contratos. Si son personas que respetan la profesión de otros, no vayan a este lugar, trata a su personal peor que basura. Y a pesar de eso, los instructores siempre dan la mejor cara y el mejor servicio. Espero que este lugar cambie de dueños y que mejoren el trato al personal y al cliente, y por ultimo: trabajar sin seguro médico... es inhumano. Si alguien fue a clases conmigo sabrá que yo di lo mejor y que ante todo, siempre era la salud, antes que nadar rápido.

I have been going to this gym for 6 months and I go to their morning classes (mainly pilates, yoga, and funcional) and use the swimming pool 2x a week. All the instructors are really nice and remember the members' names and seem to care about the members' progress. I use the weight room on Sundays and I never have any issues because I avoid the busy hours. I see that the weight room is packed in the morning on weekdays so I avoid those hours to work out there. The front desk staff are friendly too. I enjoy working out at this gym.

Excellent place to train Highly recommended..excellent instructors especially Aquafit and swimming

(Translated by Google) I have been attending this gym for a while, I must say that the facilities leave a lot to be desired, like their weight training instructors, the equipment is old although it is worth training, oh AND THERE IS NO WHERE TO FILL YOUR WATER BOTTLE, you have to buy, I say; for the $ 1,350 of the minimum monthly payment, right? (Original) Llevo un tiempo asistiendo a este gimnasio, debo decir que las instalaciones dejan mucho que desear, al igual que sus instructores del área de pesas, el equipo es viejo aunque vale para entrenar, ah Y NO HAY DONDE LLENAR TU BOTELLA DE AGUA, tienes que comprar, digo; para los $1,350 de la mensualidad mínimo ¿no?

(Translated by Google) Excellent (Original) Excelentes

Good

(Translated by Google) When will they give a response to the users? Let them hide and come up with something to keep your customers. But to collect and fool with money if they are good, right! .... The staff they have as administrators are disastrous. (Original) Cuando van a dar una respuesta a los usuarios? Dejen e esconderse y propongan algo que mantenga a sus clientes. Pero para cobrar y hacerse tontos con el dinero si son buenos verdad! .... El personal que tienen como administrativos son nefastos .

Dejaron de pagar a los instructores y no dieron solución a los que pagamos el año completo es una pena deverdad era una gran comunidad, muchos no tendríamos problema si no supiéramos qué despidieron a todos una pena deverdad muy mal como solucionaron.

La atención en la alberca es buena, la limpieza por parte del personal es muy buena, por parte de los usuarios algunos no limpian los aparatos (todo esto antes de la pandemia) después de la pandemia a la fecha no dan respuesta de la reapertura y medidas de seguridad

(Translated by Google) Before the pandemic, it seemed to me that only some teachers pay attention to their students and had no problems with any work. In fact, they are attentive but with the pandemic, a fact that changed us all and was never planned. Not only did they not want to replace classes due to the pandemic, but they also wanted to collect a 2021 annuity from now on !!! Knowing how the situation is, they want to abuse people, it seems that they want to scare away their clients and they are on the right track. (Original) Antes de la pandemia me había parecido que solo algunos profesores prestan atención a sus alumnos y no había tenido problemas con ningún trabajor (a) de hecho son atentos pero con lo de la pandemia, hecho que a todos nos cambió y que jamás se tuvo previsto, no solo no quisieron reponer clases por la pandemia, si no que quisieron cobrar un anualidad 2021 desde ahorita!!! Sabiendo como esta la situación, quieren abusar de las personas, pareciera que quieren ahuyentar a sus clientes y van por buen camino.

(Translated by Google) Terrible place shamelessly robs its users does not pay its staff, do not go, they will only lose more than they would earn (Original) Pésimo lugar roba descaradamente a sus usuarios no paga a su personal, no vayan, solo perderán más de lo que ganarían

(Translated by Google) Happy with the service and attention, (Original) Contento con el servicio y atención,

(Translated by Google) The facilities are generally good, the toilets are lacking, at least for the men, and the sauna. The costs have gone up a lot (Original) Las instalaciones en general están bien, les falta mantenimiento a los baño, al menos al de hombres, y al sauna.los costos han subido mucho

(Translated by Google) Lots of activities to choose from, good hours, includes pool! (Original) Montón de actividades a elegir, buen horario, incluye piscina!

(Translated by Google) Excellent !! (Original) Exelente!!

(Translated by Google) Dirty bathrooms and maintenance of the facilities. (Original) Baños sucios y hace falta mantenimiento a las instalaciones.

(Translated by Google) Does anyone have an idea when they reopen it? Thank you (Original) alguien tiene idea cuando lo reabren? gracias

Good gym, great facilities and doesn't get too busy

The club sold me a membership without explaining the conditions. When I arrive after my payment is taken they tell me that I need a medical certificate which is 100's of KMS away. No certificate no entry. I asked for a refund of my payment. They refused. Zero flexibility and rude staff once they have your money. They refused to give me the managers name or number to make a complaint. They simply told me that they don't give refunds. No idea or interest in customer service.

Management should pay the employees more, also management should repair the boxing equipment. The music in the gym can sometimes be really loud, even with headphones on. This gym is expensive if you don’t use the pool. Plus side is less people are willing to pay the high prices, so the place is more quiet.

VERY GOOD ONSTRUCTORS AND THE SCHEDULES ARE ACCESSIBLE