1/5 Andrei Q. 7 years ago on Google
Do
NOT
fall
in
the
same
SCAM
that
we
fell
victims
to.
They
are
very
smart,
they
present
themselves
as
Royal
Holiday
but
do
a
contract
with
you
in
the
name
of
a
different
Company
called
VACATION
TRAVEL
ADVISORY.
We
are
suing
this
Company
now
to
recover
our
money,
but
you
can
avoid
all
this
hassle
if
you
act
early,
PLEASE
DO
NOT
LET
THEM
FOOL
YOU.
We
purchased
a
Membership
into
a
Royal
Holiday
Club
Vacation
Program
from
Vacation
Travel
Advisory
under
the
contract
nr.
30-629386.
We
are
new
Parents
and
my
wife
was
pregnant
at
that
moment,
and
they
PREYED
on
our
first
pregnancy
to
sell
us
their
scam,
selling
it
for
the
"future
of
our
son".
Their
Sales
Person
Pedro
Henrique
made
innumerous
promises.
THEY
NEVER
EVEN
DELIVERED
ANY
SERVICE
TO
US
AS
CONTRACTED.
As
you
can
imagine,
right
after
signing
their
Sales
Person
disappeared!
His
co-worker
then
informed
us
that
he
had
to
leave
the
Country
because
he
was
hired
by
Royal
Holiday
and
was
their
Employee,
however
was
ILLEGALLY
in
the
Country.
This
is
customary
practice.
Their
promises
included
we
being
able
to
book
a
travel
to
Fernando
de
Noronha
in
Brazil
using
our
"Points"
purchased
with
them,
as
well
as
the
use
of
the
"Privilege
Member
Units"
at
the
Grand
Park
Royal
Hotel
in
Cancun,
Mexico
and
even
the
use
of
our
so-called
annual
Points
at
RCI
through
a
supposed
membership.
We
paid
them
over
$
5.000
upfront
and
paid
every
month
almost
another
$
300
for
what
was
supposed
to
be
an
approximate
total
$
18.000
for
the
points
we
were
supposed
to
receive
for
vacations
for
the
next
30
years.
For
the
past
7
months
we
tried
repeatedly
to
use
any
of
our
benefits
under
the
Contract,
and
EVERY
SINGLE
TIME
OUR
REQUEST
WAS
DENIED.
First
they
will
put
you
in
touch
with
an
Agent,
then
that
Agent
will
disappear
,then
another
one
will
come
in
and
start
from
scratch
again
pretending
they
know
nothing
about
it.
Then
it
starts
again
and
they
do
the
same
thing.
They
REFUSE
TO
ACCEPT
YOUR
REQUESTS,
and
then
they
ATTEST
YOU
DO
NOT
HAVE
THOSE
RIGHTS
UNDER
THE
CONTRACT.
IF
YOU
WERE
ALSO
SCAMMED
BY
THEM
PLEASE
CONTACT
ME
AND
WE
WILL
CHANGE
OUR
LAWSUIT
INTO
A
COLLECTIVE
CLASS
ACTION
AGAINST
THEM.
After
fighting
them
for
5
full
months
trying
to
use
any
benefit
from
our
contract,
any
service
at
all
that
we
purchased,
we
finally
sent
them
the
TEXTS
AND
AUDIO
from
their
Sales
Person
with
EVERY
SINGLE
PROMISE
recorded
in
both
writing
and
audio
and
demanded
the
services
we
paid
for.
All
of
a
sudden,
they
changed
their
demeanor,
answered
that
they
were
going
to
REFUND
OUR
MEMBERSHIP
IN
FULL,
because
they
COULD
NOT
DELIVER
THE
PROMISES
THEY
MADE.
This
was
their
words,
of
their
employee
Jaqueline
Straatman
Cisneros.
I
told
her
we
were
then
starting
the
Lawsuit,
and
she
called
me.
During
the
call
she
informed
me
that
I
had
no
right
for
any
money
back
because
their
promises
mean
nothing.
So
you
can
see
how
they
admit
to
their
own
scam.
I
cannot
stress
enough,
they
never
wanted
to
refund
anything,
were
just
buying
time
again
and
again,
and
YOU
WILL
NEVER
SEE
YOUR
MONEY
OR
ANY
SERVICE
FOR
THAT
MATTER,
so
please
do
NOT
fall
into
this
scam.
We
are
searching
for
a
TV
station
now
to
advise
all
Americans
to
avoid
this
scam
and
warn
anybody
to
not
go
through
the
nightmare
we
are
going
through
now.
IN
case
you
fell
victim
of
his
scam
too
please
contact
us
so
we
can
turn
our
Lawsuit
into
a
Class
Action
Lawsuit
against
them.
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