3/5 Jessica 10 months ago on Google
I
stayed
here
for
a
long
weekend
recently
and
had
an
average
experience,
not
bad,
but
certainly
not
5
stars.
I
originally
was
supposed
to
fly
in
on
a
Friday
afternoon
so
I
booked
a
room
for
Friday,
Saturday,
and
Sunday
nights.
However;
a
few
months
prior
to
the
trip,
the
airline
changed
my
flight
and
I
was
then
scheduled
to
arrive
early
Friday
morning.
I
immediately
contacted
the
hotel
to
see
if
they
offer
a
day
rate
or
if
I
need
to
book
another
night.
It
was
confirmed
that
I
could
book
my
room
for
the
day
and
could
check
in
starting
at
7
am.
Upon
arrival
at
the
hotel,
the
front
desk
had
no
records
of
me
booking
the
room
for
the
extra
day
and
told
me
I
would
not
be
able
to
check
in
until
2
pm.
I
showed
them
the
email
confirmations
and
they
told
me
they
would
see
what
they
could
do.
They
ended
up
getting
me
a
room
an
hour
later,
which
I
appreciated,
but
it
was
still
frustrating
considering
I
was
coming
off
a
red
eye
and
eager
to
get
some
rest
before
joining
a
walking
tour
that
morning.
In
addition,
the
only
room
they
had
available
had
2
small
beds
rather
than
1
large
bed
and
I
still
had
to
pay
the
day
rate
despite
not
getting
access
to
the
room
until
later.
I
was
also
not
informed
of
the
amenities
available
and
would
have
loved
to
get
a
massage
or
relax
at
the
pool
for
the
hour
and
a
half
I
waited
rather
than
sit
in
the
lobby
twiddling
my
thumbs
(I
was
also
not
given
any
wifi
information
so
I
had
no
access
to
the
Internet).
I
was
in
a
room
on
the
6th
floor
and
could
hear
the
music
and
loud
voices
coming
from
the
Sonora
Grill
all
night,
every
night.
Since
I
was
not
given
any
info
on
the
restaurants,
I
thought
the
breakfast
buffet
was
complimentary
and
went
down
1
morning
just
to
grab
a
pastry
and
ended
up
spending
$30
on
it.
There
is
a
Starbucks
in
the
lobby
and
I
later
realized
that
is
where
one
should
go
to
get
a
quick
bite.
I
was
never
greeted
when
coming
in/out
and
not
asked
how
my
stay
was
when
checking
out.
Again
not
a
bad
experience
but
certainly
not
5
stars.
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