Featured Reviews


Frequently mentioned in reviews: hotel (12) restaurant (10) good (8) rooms (7) nice (7) pool (6) service (6) amazing (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Diana H. 2 years ago on Google
    I stayed there for a week. 3 nights out of 6 the hotel had events so there was loud music until 1 am. I complained and asked why I wasn’t made aware of the events when they first contacted me in November but had no response. I wouldn’t have stayed there! Also, they claim they are a smoke free property but they allow some guests to smoke in their terraces even if they have suites near with a balcony. I had to close my balcony because the neighbor was smoking all day. She was playing loud music and yelling every night until 3 am. Finally, the cleaning staff stole a gold and Diamond bracelet while I was at the spa. I reported it but nobody did anything. They just told me there was no bracelet. After that I would leave everything in the safe. Overall I had a horrible, overpriced experience. I wouldn’t recommend this hotel to anyone.
    3 people found this review helpful 👍

  • 5/5 Magee C. 2 years ago on Google
    The restaurant is spectacular! My wife and I go here a couple of times per month to have dinner, we have tried almost everything on the menu and we are always impressed. They also have a great wine selection.
    2 people found this review helpful 👍

  • 2/5 Carlos J. 1 year ago on Google
    I stayed one week ago since my last time here and I was really disappointed!! They charge you for everything literally if you ask for an extra bottle of water in your room or a soap, or anything!! Not even in a cheap hotel they do that... The internet does not work correctly. They do not put enough towels as supposed. Its a $450 dollar room per night but is totally not worth it. They treat you like a two star hotel. The pool is always cold. The food used to be delicious now is just ok and don't bother to ask for your medium steak, they will give it to you well cooked. The only thing good about my trip were the restaurant staff that are really kind. The spa service is wonderful. And
    2 people found this review helpful 👍

  • 5/5 eddie e. 5 months ago on Google • 181 reviews
    One of the best Hotels I have visited. Well worth a visit.

  • 5/5 Tetiana L. 1 year ago on Google
    This is such an amazing place. The style of hacienda is preserved in all the public places, while the rooms are comfortable and modern. It’s a boutique hotel, so all the rooms are styled in a unique way. The food in the restaurant is delicious. Service takes a little too long in my opinion, but I guess I should drop my European habits of doing everything fast and enjoy the Mexican “despacito” way.
    1 person found this review helpful 👍

  • 5/5 Karen B. 7 years ago on Google
    We stayed here for our honeymoon and loved every minute. The staff put so much attention to detail and treated us like royalty. The food is delicious and the rooms are absolutely amazing. Very clean, comfortable, new beds. The spa is a must! Can't say enough good things.

  • 5/5 Steven Vander P. 5 months ago on Google • 7 reviews
    Beautiful place, amazing restaurant, impeccable service

  • 5/5 Lucero Saldivar Tapia P. 5 months ago on Google
    I went to the restauran, and the service and food were amazing

  • 5/5 Ken R. 1 year ago on Google
    Beautiful hotel with excellent service and a great location.

  • 5/5 Liz 1 year ago on Google
    Outstanding. Lovely rooms, beautiful gardens, restaurant is very good. I wish they would turn the music down, it's quite intrusive.

  • 5/5 Luigi I A. 1 year ago on Google
    A very nice place with an elegant atmosphere for breakfast or lunch, the house/hotel is very nice and the prices are high but acceptable for the place. The food excellent. Recommended from any point of view.

  • 5/5 Virginia W. 1 year ago on Google
    The best...quiet, pool, spa, and excellent modern Italian restaurant. Rooms and grounds have original modern art.

  • 5/5 Alicia H. 1 year ago on Google
    We loved the place!!! The architecture and Design reminds me of the old Cuernavaca! Beautiful place go have dinner or lunch, I had never stayed at the hotel. Only dinners. They have live music which makes it romantic.

  • 2/5 Roberto Ramirez J. 4 years ago on Google
    I came to this restaurant thinking it’s cuisine will be extremely good, I was terribly disappointed . The grounds are nice, the open space restaurant gives a very cold feeling but it’s not bad. Service is good and very attentive. The food platter very nicely done, huevos motuleños also very good, I asked for eggs Benedict with salmon that came as a total disaster , I don’t know if this is a thing here in Mexico where instead of pouring the hollandaise sauce on top and let it run, they put it on the broiler making a horrible mess in my opinion. The hash browns are the worst I ever had, all in all extremely disappointing!!

  • 5/5 FoodieChef D. 4 years ago on Google
    A HOME AWAY FROM HOME. Gorgeous little hotel, boutique hotel. Everyone from the valet, to reception, to the pool area...everyone makes you feel so welcome, you don't want to leave. The room was very modern, comfortable, nice to be inside. Very well kept grounds and rooms. The service at the pool area was superb. The pool a bit small, but for few rooms, nothing bigger is really needed. Food was great, a bit high in price, but since you are in the pool or in your room, the comfortable thing is to order in. The restaurant id delicious. And the spa amazing!! (ask for Cynthia, whom has hands of an angel...amazing massage! Also Judith is excellent in all spa treatments, they both make you feel lost in space and time)

  • 5/5 Isla P. 2 years ago on Google
    A great place to eat and enjoy the garden. Delicious food and attentive service. The prices are more expensive but worth it for the nice experience.

  • 5/5 Rafael M. 2 years ago on Google
    The hotel is really a beautiful and calm place to have a nice rest and a good culinary experience. The rooms are quite big and the staff is quite friendly. The restaurant has a great cuisine at a good price considering it is a 5 stars hotel. We would really recommend this place for a nice stay.

  • 5/5 Francisco V. 2 years ago on Google
    Kgxycycpuvivibk oucluc ucojcpu ñjviv

  • 5/5 David O. 3 years ago on Google
    Lovely and awesome.a place to be and hospitality is world class.Amor Bonita Mexicana el mundos de la rasa. Mochos gracias


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