(Translated by Google) Quiet place to rest. The pool at a good temperature, although due to the pandemic you must reserve 2 days in advance to heat it and one day they did not heat it even giving advance notice, in addition to that we found several dead spiders in the pool, perhaps they should fumigate the plants that They have in the pool area, that was my biggest annoyance in my stay. The cleaning service to the room very good, the staff is super friendly. Only one elevator works, which means that sometimes you have to wait longer due to the amount of people that go inside (only 4 people are allowed). The food with very good flavor, if it is expensive but it is worth it. Delicious cakes. The screen in the room is fine, but you can't put Netflix or something else, I feel like they need to update that. Overall it is a good hotel and I recommend it, there are several places nearby to eat. (Original) Lugar tranquilo para descansar. La alberca a buena temperatura, aunque por la pandemia debes reservar con 2 días de anticipación para que la calienten y un día no la calentaron aun avisando con anticipación, además de que nos encontramos varias arañas muertas en la alberca, quizás deberian fumigar las plantas que tienen en el área de la alberca, esa fue mi mayor molestia en mi estancia. El servicio de limpieza a la habitación muy bueno, el personal es super amable. Solo funciona un elevador, lo que hace que en ocasiones haya que esperar más tiempo por la cantidad de gente que va dentro ( solo se permiten 4 personas). La comida con muy buen sabor, si es algo cara pero vale la pena. Los pasteles deliciosos. La pantalla de la habitación está muy bien, pero no puedes poner Netflix o algo más, siento que requieren actualizar eso. En general es buen hotel y lo recomiendo, hay varios lugares cerca para comer.

Cheaters, the person in front disk always asks people to pay again for rooms even though he sees that rooms are paid with Expedia or Booking. Be careful with the person in the FRONT desk he must be stealing from the hotel.

(Translated by Google) The place is very clean and quiet, ideal to rest. (Original) Muy limpio y tranquilo el lugar, ideal para descansar.

Professional customer service from the beginning. We were helped with our inquiries. Personnel extremely polite. Service was excellent. Wil return to this place, and recommend it 😉

Nice hotel, very good service and the facilities are really clean and well-mantained

I only visited the lobby but that was enough for me to tell it's definitely a modern place. Sadly there was a piping malfunction that got the lobby flooded, but I hope that got fixed really quick!

nice restaurant in hotel to grab beer

(Translated by Google) Little staff in the kitchen. Much attention is lacking. (Original) Poco personal en la cocina. Falta mucha atención.

(Translated by Google) It is worth it and has a very good price. (Original) Vale la pena y tiene muy buen precio.

(Translated by Google) You have details with the hot water, the pool is a little neglected and dirty, it is also cold water. The rooms are good, good location, good food. The attention is good but at the reception they are a little careless. (Original) Tienes detalles con el agua caliente, la alberca está un poco descuidada y sucia además es agua fría. La habitaciones son buenas, buena ubicación, comida buena. La atención es buena pero en recepción son un poco descuidados.

Brilliant hotel. High standard of rooms and facilities. Maybe try to book an even numbered room, as the odd numbers face a very busy highway and the noise creeps in. That said, the rooms are large and the bed is far from the window (super king in my room). Complementary coffee and bottle of water first night and coffee and water provided in the corridor. Breakfast is not included as standard, but it is 100 pesos IIRC, so not exactly expensive to add.

Stayed here for 5 days and 4 nights in the month of Jan'16. We came to Toluca for vehicle testing to be done on Pegaso Dinamico Centro. Hotel was nice and staff was courteous. Food was pretty decent and options were plenty in the buffet. Good accessibility and location. Great sunset views from the main entry.

This is a good hotel for a couple of nights during a business trip or social event, it's near to centro dinámico pegaso.

Very nice installation. Excellent service. All in all, a very enjoyable experience.

Good service and clean rooms. The food is ok, but almost all plates have a common flavour: a hint of motor oil.

Standard hotel, very clean, wide rooms, crew very friendly. Poor breakfast :(

I’ve called 15 times no answer… They do not answer American calls ? Also it’s 300$ for my wife and I but 600$ because I have a child ? That’s ridiculous