This could have been so much better. If there were a microwave and mini-fridge in the rooms. That way long-term guests can keep things to eat at hours when no one is open or available. Especially if someone has a baby, a needy person, or an ill person. (((However, this place has a horrendously rude kitchen staff. No one without a room key can reach the floor with the kitchen. You can only go to the lobby, and to the basement parking structure without a room key. They do not just hand out room keys. You can not reach the mezzanine or any room floors without an active room key. With that said. The staff will pester you for your room number even if it's the same room number for 11 nights. If they decide they don't want you there. They begin to speak bad about you in Spanish not knowing, just because I'm an American, doesn't mean I don't understand Spanish. I heard that they wanted to hurt me and laughed about it. They were upset that I came all the way down there to get a cup of juice, I was suuuuuper dehydrated from diarrhea that just wouldn't let up. The walk alone felt like a journey of impossiblity. My stomach had been upset and doing backflips like an Olympic gymnast from something I had previously eaten, and with no fridge in the rooms, I was forced to use my kitchen pass "my room key" to get juice to calm my burning achy stomach. I'd rather be curled up in the bed dealing with the agony of burning internally, the churning, the bubbling, and repeated runs to the bathroom, the explosions from my body, both inward and outward, instead, I'm dragging myself to get something, anything, to keep me feeling as if I had something in my belly, yet I couldn't bring myself to put any food past my lips. Therefore, juices and smoothies are all I could stand. The kitchen staff member said he'd like to slap me for coming to their kitchen and just getting some juice, who do I think I am, just getting juice like something is wrong with their food? No, nothing was wrong with the food, but something was wrong with me. I wasn't doing well enough to eat. By then I felt unwelcomed even if I did want to eat. The staff members angrily stared at me and came really close to me, making the space feel invaded and uncomfortable. With the scowls on their faces and terrible comments. Even from behind the kitchen door you could hear what was being said and the creepy stares from the small window in the door, needless to say, felt threatened. I felt the entire treatment was uncalled for and unprofessional. I don't appreciate being threatened with physical harm and angrily stared down for a pre-paid breakfast that is supposed to draw paying people to your hotel, not run them off. I will not be patronizing this establishment for by business return visit in the winter quarter.))) I do not recommend this place. By the looks of it, I don't think they care...

Clean rooms and bathroom, comfy bed and nice bedsheets. Plenty of really hot water ! Breakfast was not that great , very few options. Convenient location , close to several restaurant options.

We love this hotel and look forward to staying here when in the area. The rooms are clean and spacious. The hotel is well maintained and always has a welcoming clean smell. The staff at the breakfast buffet is amazing, specifically Bruno and Gina who go above and beyond to satisfy guests. They offer many more choices than any other HIE we have visited throughout the US or Mexico. Highly recommend this location!!

The hotel is very nice. Nice dining in the same strip. Incredibly polite and professional staff. Special notice goes to Jose who works afternoon shift. He never failed to say hello and went out of his way to help me find some special tequila and vanilla that was on my shopping list. Thank you Jose. You and everyone made the 4 day stay exceptional.

One person, 2 beds? I hope a family traveling late does not need a room with 2 beds! On top of putting my room right next to my coworker. We see one another enough. Treating customers like they are numbers not guests. Pre-Assigned rooms and no refrigerator for my insulin. Great 🤦‍♂️