This is tough, as I had looked for Pet Friendly which they are NOT. We did have a place for Emma to stay, as she is getting older it was tough. Both Booking and Hotels has them listed with an Elevator which it does not have. Wifi was not working, oh well. The Free Breakfast was okay but a bit slim. Forget Concierge service, our bad backs backs hauled luggage up to the second floor from the parking basement. The bed was okay not overly comfortable it was sleepable. There was no business center. The other surprise was seeing a seperate entrance with Garages and stairs to the room above. the efforts of some of the staff I will leave things at a 3... nothing spectacular.

No TV control. Old gray towels. No attention from the staff. No bathroom flip flops.

Fancy place

Cool place

We have some troubles but being honest they tried to fix them and they were so kind with us.

Super!!

Much room for improvement in service!!!

Decent to spend it, but calm and comfortable, just highlighting that there was no hot water.

Poor service

The rooms were excellent. The service was excellent. The breakfast was excellent. The only bad part is its on a main road that's extremely busy and noisy. The building next door is a brothel and people are partying all night making noise. I didn't sleep all 4 nights. Its ashame because the hotel is nice and the staff were excellent just noisy. Thank you for everything.

Well

a little old but very comfortable

The building is old (or so it seems) and looks dirty from the moment you enter. The reception chair is dusty and stained. The rooms at first glance seem ok, but the sheets were stained with food and there was hair. Something that is not comfortable at all is that the shower is outside the bathroom and has transparent doors. The staff tries to do their best, but is left adrift.

The hotel is in a very dark area and they get robbed. Service staff with very basic training.