Featured Reviews


Frequently mentioned in reviews: good (12) service (11) servicio (11) habitaci (9) lugar (8) pero (8) para (8) Excelente (8) Excellent (8) time (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Aaron C. 4 years ago on Google
    (Translated by Google) RICH TO PUT PATAA AND I DISCRETE MY WIFE OR KNOW HIM (Original) RIQUISIMO PARA ECHAR PATAA Y DISCRETO MI ESPOSA NI SE ENTERA JEJE
    9 people found this review helpful 👍

  • 1/5 RAY 2 years ago on Google
    (Translated by Google) The place in general is very good but the attention of the employees leaves much to be desired in my case the time of the stay was not over yet and they were already insisting that the room be vacated or renewed to be able to finish the hours 😡 and they were told that it would be vacated in time And the very arrogant employees entered without permission and began to take things out and they almost even wanted to check my vehicle, and later they told us that they had the wrong room and that if we wanted we could continue but I will never return to this place for the price, the time and the customer service do not come together I give it less than 10 stars (Original) El lugar en general esta muy bien pero la atención de los empleados deja mucho que desear en mi caso aún no se terminaba el tiempo de la estancia y ya estaban insistiendo que se desocupara la habitación o renovará para poder terminar las horas 😡 y se les dijo que se desocuparia en tiempo Y los empleados muy prepotentes entraron sin permiso y empezaron a sacar las cosas y casi que hasta mi vehículo querían revisar,ya después nos dijeron que se avían equivocado de habitación y que si queríamos podíamos continuar pero jamás volveré a este lugar por el precio,el tiempo y la atención al cliente no combiene le doy menos 10 estrellas
    8 people found this review helpful 👍

  • 5/5 Orietta M. 3 years ago on Google • 112 reviews
    Excelente place...

  • 5/5 Mariel Z. 5 years ago on Google • 17 reviews
    Cool
    3 people found this review helpful 👍

  • 5/5 María Luisa G. 5 years ago on Google • 30 reviews
    👌🏼👌🏼👌🏼
    2 people found this review helpful 👍

  • 1/5 Diego V. 10 months ago on Google
    El hotel es bueno a excepción del personal, me robaron mi celular… cuando regrese a revisar la habitación iba saliendo un empleado, le pedí revisar sus bolsillos en un tono amable y de manera prepotente me dijo que no, tengan mucho cuidado con sus pertenencias
    3 people found this review helpful 👍

  • 4/5 Ulises Q. 5 years ago on Google • 55 reviews
    Relax

  • 2/5 Ab F. 4 years ago on Google
    (Translated by Google) It went from being a great option for rest and recreation, to a bad taste in the mouth. You arrive and the usher asks you for a tip without even letting you into your room, the bar service takes more than half an hour for 2 drinks, the control of the Smart TV already with failures and no ink to be repaired, the water that is a Basic is already for sale and finally, the amenities are reused or less than everyday. Too bad, I will think twice before visiting them again. (Original) Pasó de ser una gran opción de descanso y esparcimiento, a un mal sabor de boca. Llegas y el acomodador te pide propina sin siquiera haberte dejado pasar a tu habitación, el servicio de bar tarda más de media hora para 2 bebidas, el control de la Smart TV ya con fallas y ni tintas de ser reparado, el agua que es un básico ya está a la venta y para finalizar, las amenidades son de reuso o menos de lo cotidiano. Es una pena, lo pensaré 2 veces antes de visitarles de nuevo.
    2 people found this review helpful 👍

  • 5/5 Char D. 5 years ago on Google • 26 reviews
    Super

  • 5/5 Gavy V. 4 years ago on Google
    (Translated by Google) There is heating so you won't be cold (Original) Hay calefacción así que no pasarás frío
    1 person found this review helpful 👍

  • 4/5 Raul S. 3 years ago on Google
    (Translated by Google) The service is good and the rooms very clean and Bonita's (Original) El servicio es bueno y las habitaciones muy limpiaz y Bonita's
    1 person found this review helpful 👍

  • 5/5 Felix I. 4 years ago on Google
    (Translated by Google) Good service and everything clean (Original) Buen servicio y todo limpio
    1 person found this review helpful 👍

  • 1/5 georgette g. 4 years ago on Google
    (Translated by Google) Very nice, very luxurious, but it is not possible that they do not have hot water, help is requested from the receptionist, they indicate that they send the staff to the staff to check, said person never arrived, it is not possible that they do not have all the service, I do not recommend it. (Original) Muy lindo, muy lujoso, pero no es posible que no cuenten con agua caliente, se pide ayuda de la recepcionista, indican que mandaran al personal al personal a revisar, nunca llegó dicha persona, no es posible que no cuenten con todo 3l servicio, no lo recomiendo.
    1 person found this review helpful 👍

  • 4/5 Pao S. 1 year ago on Google
    (Translated by Google) Very nice and everything, but I couldn't find where to connect to Bluetooth to add atmosphere 😩 (Original) Muy bonito y todo pero no encontré dónde conectarme a Bluetooth pa' poner ambiente 😩
    1 person found this review helpful 👍

  • 5/5 Victor A. 5 years ago on Google • 6 reviews
    Super

  • 5/5 Sergio Alberto Martinez P. 4 years ago on Google
    (Translated by Google) Excellent, clean, comfortable and pleasant, plus good price. (Original) Excelente, limpio, cómodo y agradable, además buen precio.

  • 3/5 Paulina R. 4 years ago on Google
    (Translated by Google) I would give the 5 stars, but today they served many percanses with the food guy, he was wrong several times in our order, it is the first time that happens to us, but the facilities first and very comfortable. (Original) Le daría las 5 estrellas, pero hoy sirvieron muchos percanses con el chico de la comida, se equivocó varias veces en en nuestro pedido, es la primera vez que nos pasa, pero las instalaciones de primera y muy confortable.

  • 5/5 Josué S. 5 years ago on Google
    Good motel

  • 4/5 Job Z. 4 years ago on Google
    (Translated by Google) More or less, they had no availability in the jacuzzi (Original) Más o menos, no tenían disponibilidad en el jacuzzi

  • 5/5 Christian P. 4 years ago on Google
    (Translated by Google) Excellent place to spend it with the couple (Original) Exelente lugar para pasarlo con la pareja

  • 5/5 Cesar Gama Liel L. 4 years ago on Google
    (Translated by Google) Luxury rooms very comfortable and comfortable (Original) De lujo las habitaciones muy cómodas y confortables

  • 5/5 Lupita R. 4 years ago on Google
    (Translated by Google) Very good service and very good facilities, the only drawback is that there is no hot enough water. (Original) Muy buen servicio y muy buenas instalaciones,el único inconveniente es que no hay agua lo suficientemente caliente.

  • 2/5 Manuel M. 1 year ago on Google
    El motel esta excelente pero siempre hay problemas de disponibilidad, las ultimas dos veces que he ido he tenido que esperar mas de media hora

  • 5/5 Blanca M. 4 years ago on Google
    (Translated by Google) Very pretty (Original) Muy bonito

  • 5/5 Jorge M. H. 4 years ago on Google
    (Translated by Google) Good place very clean excellent service care (Original) Buen lugar atención muy limpio excelente servicio

  • 5/5 Mauricio Morales M. 3 years ago on Google
    (Translated by Google) Very cozy and cheap nice and good very good (Original) Muy acojedor y barato bonito y bueno muy bueno

  • 5/5 Monse D. 4 years ago on Google
    (Translated by Google) Excellent service and excellent place (Original) Exelente servicio y exelente lugar

  • 5/5 Erick H. 3 years ago on Google
    (Translated by Google) An excellent place to have a good time with your partner and have fun together, excellent selection of toys and products, good internet, Netflix and good anti-noise beds, the shower only sometimes has 1 knob that is not very intuitive and difficult to hit the target. hot. Very delicious food and good room service, you just have to be patient to receive the food because it can take time depending on the difficulty of preparation (Original) Un excelente lugar para pasar un buen rato con tu pareja y divertirse juntos, excelente selección de juguetes y productos, buen internet, Netflix y buenas camas anti ruido, la regadera solo tiene a veces 1 perilla que es poco intuitiva y difícil de atinar a la caliente. Comida muy rica y servicio a habitación buenas, solo hay que ser pacientes para recibir los alimentos por qué pueden llegar a tardar dependiendo de la dificultad de preparación

  • 5/5 Carlos Alberto Marce V. 3 years ago on Google
    Comida Excelente Lugar/Mobiliario Muy Bueno Servicio Bueno

  • 5/5 Enrique H. 3 years ago on Google
    (Translated by Google) Excellent facilities and 10 service !! (Original) Excelente instalaciónes y el servicio de 10!!

  • 5/5 Jose luis M. 3 years ago on Google
    (Translated by Google) It fulfills everything promised! Clean, hot water, wifi, audio, super nice, 100% recommended? (Original) Cumple con todo lo prometido !. Limpio ,agua caliente, wifi, audio ,super bonito ,100% recomendable?

  • 5/5 T1RU X. 3 years ago on Google
    (Translated by Google) I like the atmosphere very well decorated and service (Original) Me gusta el ambiente muy bien decorado y servicio

  • 5/5 Eduardo E. 3 years ago on Google
    (Translated by Google) EXCELLENT PLACE, I HOPE I HAD MORE MONEY TO GO MORE CONTINUOUS. (Original) EXCELENTE LUGAR, OJALA TUVIERA MAS DINERO PARA IR MAS CONTINUO.

  • 5/5 Kore R. 3 years ago on Google
    (Translated by Google) excellent place (Original) exelente lugar

  • 5/5 Pao R. 3 years ago on Google
    (Translated by Google) Well, even though we didn't get the room we wanted because it was full (Original) Bien, aunque no obtuvimos la habitación que queríamos porque había cupo lleno

  • 2/5 Miguel Flores O. 3 years ago on Google
    (Translated by Google) They apply the classic "I'll bring your change later" and they never bring it (Original) Aplican la clásica "luego te traigo tu cambio" y nunca lo traen

  • 5/5 Roman Javier Gonzalez H. 3 years ago on Google
    (Translated by Google) Excellent (Original) Excelente

  • 5/5 Miguel Ángel Rodríguez V. 3 years ago on Google
    (Translated by Google) Excellent (Original) Excelente

  • 5/5 Denis E. 3 years ago on Google
    (Translated by Google) Excellent (Original) Excelente

  • 5/5 zorrito m. 3 years ago on Google
    (Translated by Google) Excellent (Original) Excelente

  • 5/5 E S. 3 years ago on Google
    (Translated by Google) Super recommendable (Original) Super rekomendable

  • 5/5 Dulce Maria Sanchez C. 3 years ago on Google
    (Translated by Google) Pretty nice rooms. (Original) Habitaciones bastante agradables.

  • 5/5 Marna Olmedo U. 4 years ago on Google
    (Translated by Google) Beautiful (Original) Hermoso

  • 5/5 Ricardo Z. 4 years ago on Google
    (Translated by Google) Nice and comfortable room. (Original) Habitación agradable y cómoda.

  • 5/5 Yael A. 4 years ago on Google
    (Translated by Google) All cool (Original) Todo cool

  • 4/5 victor g. 4 years ago on Google
    (Translated by Google) Good place (Original) Buen lugar

  • 5/5 Anayibis Z. 4 years ago on Google
    (Translated by Google) The best of toluca! (Original) El mejor de toluca!.!

  • 5/5 Reinokas I. 4 years ago on Google
    (Translated by Google) Luxury rooms (Original) De lujo las habitaciones

  • 5/5 Angel Alvarado B. 4 years ago on Google
    (Translated by Google) Incredible facilities (Original) Instalaciones increíbles

  • 5/5 adrian estrada m. 4 years ago on Google
    (Translated by Google) Clean discreet and very good to go with your partner (Original) Limpio discreto y muy bueno para ir con tu pareja

  • 1/5 Logística Adriana Chavarría e. 5 months ago on Google • 1 review
    Deje mi reloj citizen en una de sus habitación y se hicieron los que no sabían nada son unos rateros pésimo servicio no lo recomiendo para nada y tengan cuidado les pueden robar sus pertenecías
    2 people found this review helpful 👍

  • 4/5 angel d. 5 months ago on Google • 1 review
    Muy bien la habitación, el único detalle es que yo quería la habitación con sauna y jacuzzi pero me dijeron que estaba en mantenimiento, no se si aún no esté disponible


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