KidZania image

KidZania

Tourist attraction Childrens party service Theme park

😠 This place is such a cool idea, but they ruin it for me by how they run things. First, they charge adults to get in, then allow them to do almost nothing, with most of the few things adults can do costing extra. Second, while the activities are usually fun, it is almost always cram-packed with peop... People often mention kids, activities, para, children, lugar, good, waiting, great, money, Excellent,


Address

92, Vasco de Quiroga 3800, Contadero, 05109 Ciudad de México, CDMX, Mexico

Website

santafe.kidzania.com

Contact

+52 55 9177 4700

Rating on Google Maps

4.40 (5.3K reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9 am to 3 pm
  • Thursday: 9 am to 3 pm
  • Friday: 11 am to 7 pm
  • Saturday: 11 am to 7 pm
  • Sunday: 11 am to 7 pm
  • Monday: Closed
  • Tuesday: Closed

Featured Reviews


Frequently mentioned in reviews: kids (30) activities (29) para (24) children (17) lugar (14) good (13) waiting (10) great (8) money (8) Excellent (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Stephen R. 1 year ago on Google • 67 reviews
    This place is such a cool idea, but they ruin it for me by how they run things. First, they charge adults to get in, then allow them to do almost nothing, with most of the few things adults can do costing extra. Second, while the activities are usually fun, it is almost always cram-packed with people, so you spend most of your time there waiting in lines instead of actually doing the activities. Finally, they price-gouge you on EVERYTHING, especially food/drinks, while prohibiting you from bringing any food/drinks in with you. Honestly, I used to like this place, but each time I go, their monopolistic, price-gouging behavior gets worse and worse, the lines get longer, and charging someone just for walking around when they can't do most of the activities... It all just bugs me more and more, so now I'm really starting to hate this place.
    15 people found this review helpful 👍

  • 1/5 Chad W. 2 years ago on Google
    Totally commercialized, additional payment required for most activities after entrance fee, half of activities closed due to COVID even though city is in green light, all activities supervised by minders - no free play allowed in the facility, some activities have random requirements like pants for the rock climb, most activities restricted by age, very few activities available for my 3 year old. No taking photos of any activities. None of this information available on the website. Never coming back.
    8 people found this review helpful 👍

  • 5/5 Fab D. 3 months ago on Google • 164 reviews New
    Great place to take your kids. Worth the price, great way to teach your kids about the world and a must all day activity for the kids.

  • 4/5 Jessica N. 7 months ago on Google • 161 reviews
    My 3 year old son thoroughly enjoyed his day there. We went on a Saturday and it was pretty busy, but the lines weren't nearly as long as some of these reviews make out and it never felt like there were too many people there. He was able to do all the activities he wanted, and most of them were a lot of fun! The staff were generally very friendly and professional in their roles, the place was clean, and most surprisingly the bathrooms were in great condition and there were never any lines there! I'm giving one less star because some of the activities weren't open, even though it was a Saturday, which was a shame, and because the girl working in the pilot simulation room was really rude, screaming at me for taking a photo even though at no point previously had she mentioned that photos weren't allowed. That kind of attitude isn't welcomed when you've paid a ton of money to get in, and you're a grown adult, not a naughty child!

  • 3/5 Anabel D. 5 years ago on Google • 48 reviews
    It's an amazing place for kids with lots of things to do, kids are so excited to be there and participate but waiting times are ridiculous! Kids have to wait in lines for 10+ minutes. I went with kids 4 and 6 and it was too much waiting for them. Maybe kids a bit older do better with waiting. For the amount of money you pay they should have more personal to reduce waiting times.
    1 person found this review helpful 👍

  • 3/5 Laura A. 2 years ago on Google
    Lots of activities but all very commercial. Think the priority is the advertising of the brands that have sponsored the activities rather than the activities themselves. Some staff seemed inpatient with young children too. We took our 2 yo. There is an area for under 4s but the majority of the activities are probably better for older children.
    3 people found this review helpful 👍

  • 3/5 Laura F. 2 months ago on Google • 57 reviews New
    Nice for kids. Not much interaction with the parents. For kids excellent. For parents not so much. Lack of explanations for the parents for this reason the ticket in my opinion is expensive no much value received.

  • 4/5 Shuly L. 1 year ago on Google
    This place was really great, the kids loved it and are really excited to come back someday. I wanted to give it a five star review, and I do recommend it highly, we were just left disappointed because 15 minutes before the park closed they wouldn’t let my kids into the store to buy things with the points they collected all day. They said the store closes 30 minutes before the park does., but we weren’t told that. I asked for the manager and explained to him that we came from out of town, and that my kids saved their points all day so that they could buy something from the store but he wouldn’t budge ( not even when my kids started to cry), and was pretty nasty about the whole thing. He shouldn’t work in a kid place… BUT apart from him, everything was really great.
    2 people found this review helpful 👍

  • 4/5 Warren S. 1 year ago on Google
    Kids obviously love it. As an English speaker, some kiosks were difficult for the kids, as there were no translations, which I found a little surprising. It's an exhausting day for parents, so be prepared. Also, there's no reliable wifi, which I found disappointing, since I was sitting around for hours on end.
    2 people found this review helpful 👍

  • 3/5 Thuan N. 5 years ago on Google
    Waste of money if you do not speak Spanish, else pretty good for kids.
    2 people found this review helpful 👍

  • 5/5 Jorge H. 3 years ago on Google
    (Translated by Google) It is a good activity park for "children" they will spend 10 ... but adults prepare to walk, walk and walk .... Hopefully in some activity they will find a chair, very well thought out for the little ones ... But and the adults?????? NI WIFI Dan, the net for $ 200 if it is very expensive. It is very good but the net should think of adults as well. At the end of the day we also pay. (Original) Es un buen parque de actividades para "niños" se la pasarán de 10.. pero los adultos preparense para caminar, caminar y caminar.... Con suerte en alguna actividad encontran sillita, muy bien pensado para los peques... Pero y los adultos?????? NI WIFI Dan, la neta por $200 si es muy caro. Es muy bueno pero la neta deberían de pensar en los adultos también. Al fin de cuentas también pagamos.
    2 people found this review helpful 👍

  • 5/5 AFLOAD E. 3 years ago on Google
    (Translated by Google) A very entertaining place for the little ones in the house! With the current measures necessary to have a good and safe time! Highly recommended! (Original) Un lugar muy entretenido para los peques de la casa! Con las medidas actuales necesarias para pasarla bien y seguro!. Muy recomendable!
    2 people found this review helpful 👍

  • 5/5 Marco I A. 4 months ago on Google • 31 reviews
    This is great place for children to have fun and learn. As a plus, they e win kidzos (money) for some activities they perform and can buy different items from Kidzania's stores.

  • 1/5 George R. 7 months ago on Google • 26 reviews
    If you want to spend $100 USD to go wait in line all afternoon this is the place for you. The whole place smells like dirty diapers mixed with kid farts, and when it can't get any worse a firetruck full of kids drives by you blaring their siren at volume 13. Serenity now!

  • 5/5 ivan p. 9 months ago on Google
    Super great place for the kids
    1 person found this review helpful 👍

  • 3/5 Adriana V. 2 years ago on Google
    Super slow service in the cafeteria... I am STILL waiting!!! it is takng ages to prepare my crêpe. I was looking for a cookie or a sweet snack and nothing!! They should also explain on their website that many activities are NOT included in the price.... PS Still waiting.......
    1 person found this review helpful 👍

  • 5/5 Dan S. 5 years ago on Google
    Kidzania is a very nice place and so much fun to eat and play. Please make sure to get your passport if you will visit any kidzania around the world, it will give you extra Kidzos on every job you do, or discount on any pay you need. Even this kidzania is smaller than Cuicuilco’s branch, this one is my favorite!
    1 person found this review helpful 👍

  • 5/5 dur555 p. 8 years ago on Google
    Boy asese lugar vooy conmis compas de excursion conla profe
    1 person found this review helpful 👍

  • 4/5 felipe m. 3 years ago on Google
    (Translated by Google) Excellent place for the little ones to develop different skills with the activities within this park. They could improve by paying more attention to parents not obstructing or limiting children's interaction with staff who are prepared and trained to attend to children's needs. (Original) Excelente lugar para que los pequeños puedan desarrollar diferentes habilidades con las actividades dentro de este parque. Podrían mejorar en prestar más atención en que los padres no obstruyan o limiten la interacción de los niños con el staff que está preparado y capacitado para atender a las necesidades de los niños.
    1 person found this review helpful 👍

  • 4/5 Jose Cruz Alcocer M. 3 years ago on Google
    (Translated by Google) Various games disabled. Lots of fun and not very good fast food. But you have a blast with your little ones. (Original) Varios juegos inhabilitados. Mucha diversión y comida rápida no muy buena. Pero la pasas bomba con tus pequeños.
    1 person found this review helpful 👍

  • 4/5 Letty H. 8 months ago on Google • 22 reviews
    Kids had fun. iPads don’t work properly , hard to know how long is the wait .

  • 1/5 Jonathan J. 4 months ago on Google • 12 reviews
    I basically spent 850 pesos to buy a 120 pesos popcorn. My daughter couldn't do anything due to long waiting line and everything was reserved. At some. Point I decided to queue for an activity while my daughter was walking around so she doesn't get bored for 30min waiting time and the people there just told me after 15 min that I couldn't queue if I want there with my kid. So I couldn't let her do the activity. This is the biggest deception we've had in CDMX. Avoid and better go to a free playground outside. The kids will ha e much more fun. All parents were very disappointed. Also many activities require extra payment inside. Like, you pay the entrance then may to do the activities???

  • 5/5 Stephan S. 1 year ago on Google
    The kids enjoyed it very much and we were there from the moment it opened until they closed.

  • 4/5 Hai V. 2 years ago on Google
    .Lots of options for kids who understands basic meaning behind tasks and can do them. .No options for anyone smaller than that.

  • 5/5 ARQ EMMANUEL BOCANEGRA M. 3 years ago on Google
    (Translated by Google) Excellent place to take children. It is a mini city, in a whole day you cannot enter all its locations (Original) Exelente lugar para llevar a los niños. Es una mini ciudad, en un día entero no alcanzas entrar a todas sus localidades

  • 4/5 Irbing Sánchez C. 2 years ago on Google
    You have to schedule your activities before because the times runs away for so fast

  • 5/5 Helain M. 2 years ago on Google
    Very nice place to grab your kids

  • 5/5 Nova Yejsusen Avila C. 2 years ago on Google
    I loved the restaurant and the food 😊.

  • 5/5 Fernanda Arredondo P. 2 years ago on Google
    Ferchicha

  • 3/5 Simon R. 4 years ago on Google
    This indoor facility has a lot of activities for children, idealy 4 years old and up to 12-13 years old. Your experience and enjoyment depend greatly on the people working in each section. That will determine whether it is a fun experience or a waste of time. It takes an entire day and a lot of people go on the weekends, so beware of longer lines and crowds to get around the place.

  • 5/5 erick “Flaco” v. 2 years ago on Google
    Ok

  • 5/5 Ali R. 3 years ago on Google
    (Translated by Google) Beautiful (Original) Hermoso

  • 5/5 RR 3 years ago on Google
    (Translated by Google) A place for children beautiful super cool everything a child can dream of (Original) Un lugar para niños hermoso super cool todo lo que puede soñar un niño

  • 3/5 Rigoberto R. 2 years ago on Google
    Too crowded. Very deficient service. Although kids love it

  • 1/5 jorge g. 3 years ago on Google
    (Translated by Google) Temporarily closed (Original) Cerrado temporalmente

  • 4/5 Rodrigo Hidalgo M. 3 years ago on Google
    (Translated by Google) Oh (Original) Oj

  • 5/5 La S. 3 years ago on Google
    (Translated by Google) The place is beautiful, the only problem is that there are many people on a long weekend or on vacation 😭😭😭😭. But very nice place when I was little I loved going to that place <3 (Original) Está lindo el lugar,solo el problema es que hay mucha gente en puente o en vacaciones 😭😭😭😭. Pero muy lindo lugar de pequeña me encantaba ir a ese lugar <3

  • 5/5 Werner H. 3 years ago on Google
    (Translated by Google) Excellent service, children really feel the protagonists, everyone takes care of the well-being of the little ones. (Original) Excelente servicio, los niños realmente se sienten los protagonistas, todos cuidan el bienestar de los pequeños.

  • 5/5 HECTOR MANUEL PRECIADO F. 5 years ago on Google
    S U P E R

  • 4/5 J T. 2 years ago on Google
    A good place to teach and show kids how the real world works. Good attraction and stores, all staff was very helpful.

  • 5/5 Hugo M. 5 years ago on Google
    Ok

  • 5/5 Israel N. 5 years ago on Google
    Super

  • 4/5 Jose F. 9 months ago on Google
    Waiting lines are kind of awkward. Parents watching their kids doing activities block the line for the kids.

  • 5/5 Benjamin F. 9 months ago on Google
    Fun for kids lots of activities.

  • 4/5 Luis P. 4 years ago on Google
    Nice

  • 3/5 Daniel R. 4 years ago on Google
    Ok

  • 5/5 Ashish V. 5 years ago on Google
    Wonderful place for kids

  • 5/5 Alvaro M. 7 years ago on Google
    Awesome place for kids! It's educative and entertaining

  • 5/5 Dmitry A. 5 years ago on Google
    Very interesting place for kids.

  • 4/5 Mary C. 3 years ago on Google
    (Translated by Google) Magical place for children, where they learn to be independent, it is safe and they follow all sanitary measures (Original) Lugar mágico para los niños, donde aprenden a ser independientes, es seguro y siguen todas las medidas sanitarias

  • 4/5 Mauricio S. 3 years ago on Google
    (Translated by Google) Is ge (Original) Está ge

  • 5/5 Oscar G. 3 years ago on Google
    (Translated by Google) A good place for the little ones. (Original) Un buen lugar para los pequeños.

  • 4/5 Yaxin S. 3 years ago on Google
    (Translated by Google) They close very soon. They really need to get the kids very early. (Original) Cierran muy pronto. Realmente se necesitan llevar a los niños muy temprano.

  • 5/5 Christopher J. 3 years ago on Google
    (Translated by Google) Very cool (Original) Muy padre

  • 5/5 Marco Antonio O. 3 years ago on Google
    (Translated by Google) Excellent for children (Original) Excelente para los niños

  • 5/5 DIDIER V. 3 years ago on Google
    (Translated by Google) Very good service and affordable costs (Original) Muy buena atención y costos accesibles

  • 5/5 saray l. 3 years ago on Google
    (Translated by Google) Padrisimo 😃😃 (Original) Padrisimo 😃😃

  • 3/5 Memo T. 3 years ago on Google
    (Translated by Google) Many closed games (Original) Muchos juegos cerrados

  • 5/5 cesar c. 3 years ago on Google
    (Translated by Google) Excellent fun place for young and old !!! (Original) Excelente lugar de diversion para chicos y grandes!!!

  • 5/5 Jeycimar M. 3 years ago on Google
    (Translated by Google) Beautiful Excellent place for the little ones in the house (Original) Bellísimo Excelente lugar para los pequeñines de la casa

  • 5/5 Alberto G. 3 years ago on Google
    (Translated by Google) Incredible!!! (Original) Increíble!!!

  • 5/5 Miriam M. 3 years ago on Google
    (Translated by Google) I loved it and the prevention measures for the pandemic are very good (Original) Me encantó y las medidas de prevención por la pandemia son muy buenas

  • 4/5 Juan Carlos Luna M. 3 years ago on Google
    (Translated by Google) All good, just that the entrance is expensive and inside they charge you x everything you have to carry enough money for your child to have fun (Original) Todo bien solo q la entrada cara y adentro te cobran x todo tienes q llevar bastante dinero para q tu hijo se divierta

  • 5/5 fernando g. 3 years ago on Google
    (Translated by Google) Excellent since there are no people and children can go to all the activities without waiting. (Original) Excelente ya que no hay gente y pueden los niños pasar a todas las actividades sin esperar.

  • 5/5 Paula D. 3 years ago on Google
    (Translated by Google) It's great (Original) Es genial

  • 5/5 alberto adrian hernandez m. 3 years ago on Google
    (Translated by Google) It is the best smell I have seen (Original) es lo mejor olor que evisto

  • 5/5 Rubén P. 3 years ago on Google
    (Translated by Google) Excellent (Original) Exelente

  • 4/5 Eduardo C. 3 years ago on Google
    (Translated by Google) It is necessary to explain the theme well (Original) Falta expliquen bien la temática

  • 5/5 Jesus C. 3 years ago on Google
    (Translated by Google) Great place to go with children, due to the pandemic attendance is controlled and the security and hygiene averages are quite good (Original) Gran lugar para ir con los niños, por la pandemia se controla la asistencia y las medias se seguridad e higiene son bastante buenas

  • 5/5 Axel M. 3 years ago on Google
    (Translated by Google) Very pretty (Original) Muy bonito

  • 5/5 HECTOR V. 3 years ago on Google
    (Translated by Google) Sanitary measures are excellent, it is a good option to relieve children of stress, it is a means of combining play with the responsibility of working to have money, they learn at the same time as learning different trades, it helps to understand the world of children. adults, EXCELLENT CONCEPT (Original) Las medidas sanitarias son excelentes, es una buena opción para liberar del stress a los niños, es un medio de combinar el juego con la responsabilidad de trabajar para tener dinero, aprenden al mismo tiempo que aprender diferentes oficios, ayuda a comprender el mundo de los adultos, EXELENTE CONCEPTO

  • 5/5 Erendira Guzmàn N. 3 years ago on Google
    (Translated by Google) A great place for children but where we also enjoy the grown-ups (Original) Un lugar padrisimo para los niños pero donde también disfrutamos los grandes

  • 4/5 Angel C. 3 years ago on Google
    (Translated by Google) Many closed areas. (Original) Muchas áreas cerradas.

  • 5/5 Luis C. 3 years ago on Google
    (Translated by Google) Spectacular for the little ones! Newly remodeled 😱 (Original) Espectacular para los peques! Recién remodelado 😱

  • 5/5 Sol Soledad R. 3 years ago on Google
    (Translated by Google) Improved ... after 20 years it is still the ideal place for young and old (Original) Mejorado... después de 20 años sigue siendo el lugar ideal para chicos y grandes

  • 5/5 maodirey t. 3 years ago on Google
    (Translated by Google) My girls were fascinated, there are many activities and the details are well taken care of, but the food inside is not very good or there is not what you want! The recommendation is to eat before arriving and they already consume some candy inside. (Original) Mis niñas quedaron fascinadas, hay muchas actividades y los detalles estan bien cuidados, pero la comida al interior no es muy buena o no hay lo que quieres! La recomendacion es comer antes de llegar y ya consumen alguna chucheria dentro.

  • 1/5 Willy Pérez M. 3 years ago on Google
    (Translated by Google) The quality has decreased and the fact that activities have to be paid in pesos subtracts from the concept that it originally had, since it intended to be a city of children where they work to earn their money and consequently to be able to pay for their products and now If they want to make a pizza, the pope has to pay for it and not the kid with the money that I work for, which makes the visit less attractive and the visit is too expensive, because the entrance fee does not reduce their costs for what is convenient for them, they are citizens and for what that they are not children to whom their parents have to pay for their products, very disappointed in the concept after 12 years of being a frequent customer of their facilities (Original) Ha disminuido la calidad y el hecho de que se tengan que pagar actividades en pesos adentro le resta el concepto que originalmente tenia,ya que pretendia ser yna ciudad de los ñiños en donde ellos trabajan para ganar su dinero y x concecuente poder pagar sus productos y ahora si quieren elaborar una pizza el papa tiene que pagar x ello y no el ñiñocon el dinero que trabajo x lo que le resta atractivo y resulta demasiado caro la visita x que la entrada no disminiyo sus costos para lo que les conviene son ciudadanos y para lo que no son ñiños a los cuales sus papas les tienen que pagar sus productos muy decepcionado del concepto despues de 12 años de ser cliente frecuente de sus istalaciones

  • 5/5 Emi C. 3 years ago on Google
    (Translated by Google) Ta to 'piola (Original) Ta to' piola

  • 1/5 Isaac M. 3 months ago on Google • 1 review New
    The place is NOT prepared for a crowded day. Most of activities ran out of stock (i.e. ice cream decoration). And the rest ran out of reservations. Lack of organization, lack of personal that can provide information. Definitely Not coming back. Web page was throwing an error and tickets were not issued, A Big Mess AVOID if you are a big crowd
    2 people found this review helpful 👍


Call +52 55 9177 4700 Open on Google Maps

Amenities


  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance

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