1/5 Kasper H. D. 1 year ago on Google
Worst
experience
at
any
Hard
Rock
cafe.
There
were
no
smiles
or
greetings
when
entering
the
cafe,
and
also
only
about
3-4
other
people
here
(Tuesday
night
at
20.30).
The
waiter
did
not
speak
english
-
could
be
expected
from
an
American
chain
like
this
-
but
i
could
order
with
my
Spanish.
They
did
not
have
the
mixed
grill
on
the
menu,
which
was
my
first
choice,
so
i
settled
for
the
Ribeye,
and
asked
for
it
to
be
medium-rare
(1/4).
My
girlfriend
had
the
Steak
salad
with
blue
cheese.
When
the
food
arrived,
my
"Ribeye"
was
medium-well
and
quite
dry.
I
was
looking
at
the
beef
when
the
waitress
came
over
and
asked
if
everything
was
okay?
I
told
her
as
it
was,
and
she
just
kind
of
stood
looking
apologetic.
The
manager
came
over
and
asked
again,
and
i
accepted
the
beef,
since
i
did
not
want
to
make
a
large
fuzz
about
it.
The
beef
was
not
a
ribeye
cut,
there
were
no
fat
rim
and
the
meat
was
not
close
to
being
tender
as
a
ribeye.
On
the
bill
it
was
mentioned
as
"Cowboy
Ribeye"
-
which
it
did
not
say
anything
about
in
the
menu,
and
has
nothing
to
do
with
Ribeye.
After
my
talk
with
the
waitress,
my
girlfriend
saw
that
the
blue
cheese
in
her
salad
was
what
looked
like
25
grams
of
string
mozarella
cheese..
As
i
was
thirsty,
i
ordered
a
new
soda,
which
did
not
arrive
untill
after
i
had
eaten
my
beef.
I
saw
the
waitress
forgot
it,
and
asked
the
bartender
for
it
like
20
minutes
after
i
had
ordered
it
and
gotten
my
food.
A
small
note
is,
that
there
is
no
free
refill
either
on
soda.
The
service
was
in
general
lacking
very
much.
The
waitress
could
not
be
seen
most
of
the
time,
she
did
nothing
to
ensure
our
stay
was
pleasant,
rarely
did
smile
and
did
not
ask
about
our
food
-
except
when
i
pointed
my
mobile
phone
light
at
the
beef.
There
were
almost
no
conversation
with
the
staff
in
general.
Every
other
Hard
Rock
cafe
i
have
visited,
everything
has
been
good
from
the
moment
you
enter
the
door
until
you
leave.
This
could
as
well
have
been
a
low-end
grill
restaurant
anywhere
in
Paraguay
-
did
not
live
up
the
expectation
even
remotely.
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