You can’t look through racks of clothes at all, they are so packed! I noticed that their prices have gone way up and they are sitting on all their merchandise. Another senior shopper beside me said, she was having trouble pulling out a top to see it. Thrift store is no longer affordable for low income families. Lower your prices and you’ll move more inventory! Less goes to the landfill!

Most of the workers are friendly, but I have to say the store itself has been so messy the last few times I went. I couldn't move my cart down several aisles due to so many things on the ground. They've begun putting so much out that you can't touch anything to look at because you're afraid everything will fall.

The store was clean, however there was a lot of stuff on the shelves that it made it hard to look. Things were just shoved into any empty spaces they had. Pricing wasn't bad compared to some other local Goodwill stores.

Chaos and filth! Overpriced, Broken, torn, peeling, dirty items. You have to sift through things on the floor or try to dig items the out of overstuffed shelves. Glass items falling off of shelves and shattering with kids nearby. Disputable Company-wide procedure - At the end of the day most things end up in the trash compactor and sent to landfill regardless of condition rather than offering a 99¢ bin or sending elsewhere to be sold or given to poor.

My last complaint was about prices being higher than the original price tags but that doesn't even come close to what's going on with the store now. I've been going here since this goodwill opened. It's always been organized, cleaned and nice. The store has become chaotic in the past month. You can hardly even shop. I'm assuming it has to do with being understaffed? Who knows, but management needs to get their ducks in a row because this place is almost considered unsafe. One nasty fall due to the stuff thrown on the floor and you're going to have a lawsuit on your hands.

The store is large, And they have lots of parking. the employees are friendly! their prices keep going up, And they have so much clothing you can't even separate the hangers to pull something out! they're jammed in so tight probably because their prices are high and they should lower them to get rid of the stuff to put new.

This is the worst Goodwill store I've even been in, and the smell when you walk in is disgusting. Idk how people work in that stanky environment all day.. some isles are a mess and there are alot of overpriced items that they get donated for FREE.. won't be back. They need to fix the stink though, this store has a potent awful smell

The Yorkville Goodwill is my favorite store. The store is always clean and organized. The staff are efficient and pleasant. Any of the 1 star reviews should be taken with a grain of salt. I myself have seen a Karen who called the police there for no reason except to cause unnecessary drama because she didn't get her way. If you enjoy a safe, affordable place to shop come here but it you're a nit picking, complaining pain in the behind go elsewhere.