Samsung SmartCafé (It World-Brookefields Mall) image

Samsung SmartCafé (It World-Brookefields Mall)

Electronics store Cell phone store Cell phone accessory store Mobile phone repair shop Phone repair service

Retailer delivering an immersive in-store experience with smartphones, smartwatches & more. People often mention Good, showroom, experience, staff, Samsung, customer, service,


Address

No T21, 3rd Floor, Brookfield Mall Krishnasamy, Road, opposite HP Showroom, Muthaliar, Coimbatore, Tamil Nadu 641001, India

Website

www.samsungexclusivestores.in

Contact

+91 90438 90777

Rating on Google Maps

4.30 (207 reviews)

Open on Google Maps

Working Hours

  • Friday: (Good Friday), 10 AM to 9 PM, Hours might differ
  • Saturday: 10 AM to 9 PM
  • Sunday: 10 AM to 9 PM
  • Monday: 10 AM to 9 PM
  • Tuesday: 10 AM to 9 PM
  • Wednesday: 10 AM to 9 PM
  • Thursday: 10 AM to 9 PM

Featured Reviews


Frequently mentioned in reviews: Good (17) showroom (13) experience (10) staff (10) Samsung (10) customer (8) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Rajeev P. 7 years ago on Google
    Nice shopping place
    7 people found this review helpful 👍

  • 5/5 Vijayakumar K. 8 months ago on Google • 13 reviews
    I vist near shop they hide offer but in showroom they explain detail and make comfortable to shop

  • 1/5 Arun P. 2 years ago on Google
    One of the worst showroom ever , while you buying the any product they would assured some cash back money but after certain period of time it won't come and there will be no proper response too perfect example is mine...so don't gets cheated on trusting this showroom, kindly preferred other showroom
    3 people found this review helpful 👍

  • 5/5 Pramod K. 8 months ago on Google • 6 reviews
    My experience in this showroom was good the staff are polite i recommended to visit this showroom
    1 person found this review helpful 👍

  • 4/5 Viswanath K. 4 years ago on Google
    Located in the Brook Fields mall. It is well laid out with all new phone models and phone accessories well displayed. Layout and display allows to check out the phones and all features. The staff are cordial and helpful. From my personal experience, I found them very helpful. Given the options such as price range, usage requirements, etc they provided 3 models and gave all the details of the phone. It was a good experience
    2 people found this review helpful 👍

  • 1/5 Gautham H P. 2 years ago on Google
    Worst customer experience ever The salesmen behavior quality was utterly terrible I have not experienced such an inadequate way of interaction ever They were reluctant to ever talk even though i was there to vitt their misery premium segment
    2 people found this review helpful 👍

  • 5/5 santhosh k. 3 years ago on Google
    The staffs here were wonderful ,received and interacted with the customers pretty well. And as usual like all other Samsung showrooms the ambiance of the place was great.
    1 person found this review helpful 👍

  • 4/5 GIRI V. 5 years ago on Google
    Good response to costumers...
    1 person found this review helpful 👍

  • 5/5 Preethika G. 4 years ago on Google
    Good place for enquiring and gaining knowledge about the updated Samsung mobiles and watches. They are very helpful and organized. The staffs are very polite and friendly. You can get to work in model phones and experience the features before you go for it. Latest Samsung smart watches also available. They provide easy monthly installment options also for the customers. I had personally gone there to get a Samsung Galaxy watch which was not yet available there but they guided me through it.
    1 person found this review helpful 👍

  • 5/5 Surendran M. 4 years ago on Google
    One of largest Samsung mobile store
    1 person found this review helpful 👍

  • 5/5 Niyaz K. 5 years ago on Google
    Neat and responsive showroom.
    1 person found this review helpful 👍

  • 5/5 Ashwath A. 4 years ago on Google
    Had everything repaired.
    1 person found this review helpful 👍

  • 5/5 Vinod S. 6 months ago on Google • 3 reviews
    Very friendly staff Mr. Satish was helpful tku team Samsung

  • 5/5 thoufeeq k. 6 months ago on Google • 3 reviews
    Well experience staff explained good I definitely refer to all

  • 5/5 Nagaraju V J. 2 years ago on Google
    Good Samsung showroom . Have been purchasing Samsung series from S2 or S4 onwards till S20+. Now prebooked S22 ULTRA.

  • 5/5 prakash A. 3 years ago on Google
    Mobile phones and accessories

  • 4/5 Sakthiperumal G R. 6 years ago on Google
    Good

  • 1/5 Praneeth P. 7 years ago on Google
    Worst showroom, staff response for repair complaints is not good. Don't take the insurance they offer you. Fake insurance company.

  • 5/5 Mahesh R. 9 months ago on Google
    Good store, particularly Sathish is very helpful and knowledgeable

  • 5/5 Senthil K. 6 months ago on Google
    The best shop ever all samsung products are available here impressive customer handling

  • 1/5 Shiva 1 year ago on Google
    Shop contact no is not working. Bad experience.

  • 4/5 jayachandran k. 3 years ago on Google
    Very neat and cleanly maintained showroom. Good and polite staff. They simply remembered our faces. Nice. Good keep up

  • 1/5 Interesting F. 3 years ago on Google
    They dont say the full features of the phone when we ask! They will give the most horrible phone be careful

  • 5/5 noorani p. 5 years ago on Google
    GOOD SERVICE

  • 5/5 Gaya 3. 1 year ago on Google
    Wide range of electronics and accessories are available here. Excellent customer care. Will definitely recommend.

  • 3/5 Ranjith V. 1 year ago on Google
    I tried to reach out the store using the telephone number provided. It says number not in use. Please make sure update the contact number.

  • 4/5 Vineeth V. 1 year ago on Google
    The staff member was courteous, knowledgable, and patient in explaining the capabilities of the few mobile phones. Overall, the mobile was delivered quickly.

  • 5/5 Arvindh J. 3 years ago on Google
    Good customer support and service

  • 5/5 jai l. 4 years ago on Google
    Best place to buy mobiles

  • 5/5 Prabhu K. 4 years ago on Google
    Updated models and sales persons

  • 4/5 NITHISH PRANAV G. 4 years ago on Google
    Good ambience and service

  • 5/5 abilash k. 5 years ago on Google
    The customer service was great.

  • 5/5 Shalin P S. 4 years ago on Google
    Good

  • 5/5 Prakash N. 4 years ago on Google
    Live experience with latest models

  • 5/5 Vijaya Roy J. 3 years ago on Google
    Non chinees good quality mobiles.

  • 5/5 ILANGO C. 3 years ago on Google
    Good customer support

  • 4/5 KEERTHIVARMAN V. 5 years ago on Google
    Good service

  • 5/5 Gopu A. 4 years ago on Google
    A best branded mobile shop where u can find quality mobiles and quality people. Very friendly and professional staff members do needfull things as per our need...

  • 5/5 Senthil K. 4 years ago on Google
    Good

  • 5/5 krishna p. 4 years ago on Google
    Trust

  • 5/5 Sadish K. 4 years ago on Google
    Good

  • 5/5 Nesapriyan M. 4 years ago on Google
    Worst service

  • 5/5 gourav a. 4 years ago on Google
    Excellent place to buy

  • 1/5 Brijesh P. 4 years ago on Google
    No one answering the call ,

  • 5/5 List 6. 4 years ago on Google
    Nice shop, friendly staff and knowledgeable about the products

  • 5/5 sangetha N. 5 years ago on Google
    Good showroom

  • 5/5 prakash d. 5 years ago on Google
    Nice display

  • 5/5 Akhilesh R. 6 months ago on Google • 1 review
    Good response I was 64 years old still they respect and clam response

  • 5/5 thillai v. 6 months ago on Google • 1 review
    Very nice service. Friendly and dedicated staffs.. I strongly recommend them

  • 5/5 kavitha t. 6 months ago on Google • 2 reviews
    All sales executives are clearly explained the specifications of the product. Its very useful for me. Good & nice experience to bought in Samsung smart cafe showroom

  • 5/5 Infinity A. 6 months ago on Google • 1 review
    The staff here patiently explained all the doubts i had and guided me to a very satisfactory purchase....Would recommend

  • 5/5 dyna m. 6 months ago on Google • 1 review
    I have plan M series but they explain about A series now I changed mindset I take 2 mobile

  • 5/5 MOTHER TIMBER M. 8 months ago on Google • 1 review
    Excellent Responsive Customer care, they went beyond my expectations to get my product at ease and I must really appreciate for their swift process and delivery. Look forward for more purchases with Samsung Cafe worid. Strongly recommend this:)

  • 5/5 Harini s. 8 months ago on Google • 1 review
    I was 5 years of customer on this showroom still I like the customer experience

  • 1/5 Dinesh V. 8 months ago on Google • 2 reviews
    Please prefer some other store in Coimbatore the salesman don't know how to speak with customers i was with my wife she asked which model it is he replied it's 1.5lakhs that point I decided not to purchase anything.


Call +91 90438 90777 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

Trends



Last updated:

Similar Electronics stores nearby

Last updated:
()