1/5 claudia p. 1 year ago on Google
(Translated
by
Google)
Terrible
service,
they
charged
me
2
times
the
account
when
paying
with
my
credit
card
and
when
I
notified
the
administrator,
he
refused
to
return
the
money
that
I
charged
more
and
demanded
that
I
bring
him
the
bank
statement
to
prove
that
he
had
charged
the
account
2
times
when
everything
is
currently
on
the
platforms
and
apps
of
the
banks,
not
even
showing
in
our
bank
app
that
we
have
on
the
cell
phone
that
showed
the
two
consecutive
charges,
they
refused
to
solve
the
mistake
that
they
themselves
made,
I
had
to
call
the
police
and
still
they
refused
to
return
the
money.
We
had
to
call
the
bank
directly
because
it
was
the
bank
that
notified
us
that
a
second
charge
for
consumption
had
been
made,
that's
why
we
found
out
about
the
incident,
in
conclusion
they
did
not
solve
anything,
we
called
the
bank,
reported
what
happened
and
the
bank
reversed
the
second
charge,
Well,
the
restaurant
did
not
give
any
solution
and
they
were
hindering
a
mistake
that
they
themselves
made.
Be
very
careful
when
paying
with
cards
in
this
restaurant,
never
leave
your
cards
unattended.
The
administrator
effectively
made
two
charges,
one
of
the
receipts
was
not
signed.
Thieves,
not
even
with
the
police,
do
they
return
what
was
stolen.
They
did
not
solve
anything
at
all,
it
was
the
bank
that
reversed
the
second
charge.
(Original)
Pésimo
servicio
,
me
cobraron
2
veces
la
cuenta
al
pagar
con
mi
tarjeta
de
crédito
y
cuando
le
avise
al
administrador
,
se
negó
a
devolver
el
dinero
que
cobro
de
más
y
exigio
que
le
trajera
el
extracto
bancario
para
constar
que
había
cobrado
2
veces
la
cuenta
cuando
actualmente
todo
está
en
las
plataformas
y
app
de
los
bancos
,
ni
siquiera
mostrando
en
nuestra
app
del
banco
que
tenemos
en
el
celular
que
mostraba
los
dos
cobros
seguidos
,
se
negó
a
solucionar
el
erro
que
ellos
mismos
cometieron
,
me
tocó
llamar
la
policia
y
aún
así
se
negaron
a
devolver
el
dinero.
Tuvimos
que
llamar
al
banco
directamente
pues
fue
el
banco
el
que
nos
notificó
que
se
había
efectuado
un
segundo
cobro
del
consumo
,
por
eso
supimos
del
incidente
,
conclusión
no
solucionaron
nada
,
nosotros
llamamos
al
banco
,
informamos
lo
sucedido
y
banco
reversó
el
segundo
cobro
,
pues
el
en
restaurante
no
dieron
ninguna
solución
y
estuvieron
poniendo
trabas
a
un
erro
que
ellos
mismos
cometieron
.
Tengan
mucho
cuidado
al
pagar
con
tarjetas
en
este
restaurante,
jamás
dejen
sin
supervisión
sus
tarjetas
.
El
administrador
efectivamente
hizo
dos
cobros
,
en
uno
de
los
recibos
no
era
firma
.
Ladrones
,
ni
con
policía
devuelven
lo
robado
.no
solucionaron
absolutamente
nada
,
fue
el
banco
el
que
reverso
el
segundo
cobro
.