This was the most amazing hotel room I've been in. The bathroom alone was almost as big as my apartment. Lovely rooms, all with a balcony and outside view (due to the horseshoe shape) right on the water with a great little park. Easy walk to a few nice restaurants (Chez Gerald!) and even Starbucks (if you don't feel adventurous). Nice facility. Didn't use the casino so can't speak for that.

To be a 5 star hotel, it falls short. Sorry, I had to say that. How is it possible that in this time of the year the pool is in maintenance ? And this is not a cheap hotel... 🙄

Lots of slots and not too many table games. Rooms are great

Nice view of the seafront. Good restaurant inside.

Needs customer service, as a casino has a numbre of bad points; to pay for example to be able to get in is one of them. etc.

(Translated by Google) Wonderful heel fair... many are very good quality clothes and shoes a very pleasant atmosphere ... Excellent attention .... (Original) Feria taconera maravillosa ... muchos están ropa y zapatos de muy buena calidad un ambiente muy grato... Excelente atención ....

(Translated by Google) We went to the Santerra restaurant, value fds partner $18,000, the salads are the same ones that one prepares at home, the meats, some tough cuts but with good flavor, very good salmon, good pasta, varied desserts. Nothing surprising. (Original) Fuimos al restaurante Santerra,, valor fds socio $18.000, las ensaladas las mismas que uno prepara en casa, las carnes, algunos cortes duros pero de buen sabor, salmón muy bueno, las pastas buenas, los postres variados. Nada sorprendente.

(Translated by Google) Yesterday I went to eat at the santerra restaurant, there really wasn't much variety but that's not the most unpleasant thing. Unfortunately the guys who serve the buffet. (cooks. Pasta and meat) did not have a good disposition. Lack of empathy and soft skills. It is not wrong to smile and be friendly. It seems that they are annoyed that one asks them for some preparation. That further tarnishes the lack of variety. I hope they train them in customer service (Original) Ayer fui a comer al restaurante santerra, realmente no había mucha variedad pero eso no es lo mas desagradable. Lamentablemente los chicos que atienen del buffet. ( cocineros. Pastas y carnes) no tenian buena disposición. Falta de empatia y habilidades blandas. No es malo sonreir y ser amable. Parece que les molesta que uno les solicite alguna preparacion. Eso empaña aun mas la falta de variedad . Ojala los capaciten en atención al cliente

(Translated by Google) Inside the casino everything is fine, clean and friendly services. The reception of the hotel little empathic and cordial. Twice I tried to register and according to them they reserved the right of admission without any further explanation. Plop... (Original) Al interior del casino todo bien, limpio y servicios amables. La recepción del hotel poco empático y cordial. Dos veces intenté registrarme y según ellos se reservaban el derecho de admisión sin ninguna explicación adicional. Plop...

(Translated by Google) Good place. Pleasant environment as things are. (Original) Buen lugar. Grato ambiente así como están las cosas.

(Translated by Google) Very cute and lively, we went to a Juan Pablo López show and had a wonderful time (Original) Muy lindo y animado, fuimos a un show de Juan Pablo López y lo pasamos maravilloso

Sala de eventos en 3er piso buena, amplia, pero deberían tener AC o algún renovador de aire, muy encerrado todo.

(Translated by Google) Went to see Elvis Presley tribute great. Simple facilities. (Original) Fui a ver tributo Elvis Presley buenísimo.las instalaciones simples.

(Translated by Google) Everything very tight, and the events sector very bad in relation to distribution. If you plan to put on a show at least make sure the floor has a stepped slope so that people behind you can see something other than just other people's heads. (Original) Todo muy apretado, y el sector de eventos muy malo en relación a la distribución. Si planean hacer un espectáculo al menos que el piso posea un desnivel escalonado para que las personas que estén atrás vean algo más allá de solo cabezas de otras personas.

(Translated by Google) Very good atmosphere and I had a great time, enjoying the show (Original) Muy buen ambiente y lo pase super,disfrutando del espectáculo

(Translated by Google) Lots of people. Lines to order something at the bar. Messy, I went to see a show on that occasion and the seats are on raised platforms and without steps signaling, so I saw at least 5 people who tripped and one of them fell, in addition to being hollow the platforms of se they shake when walking and even more so when running, which is what ushers normally do (Original) Muchísimas gente. Filas para pedir algo en el bar. Desordenado, fui a ver un show en esa ocasión y los asientos están sobre tarimas en ascenso y sin señalización de peldaños, por lo que vi al menos 5 personas que tropezaron y una de ellas se cayó, además que al ser huecas las tarimas de se cimbran al caminar y más aún al correr que es lo que hacen los acomodadores normalmente

The best Gaming Experience

Nice location, good swimming pool, nice room size, but very impersonal

Rooms have quite a view. Excellent attention and staff. Lovely surrounding areas.

I only visited the buffet and was great, decoration on point, nice food, very good service overall.

The Air conditioner never worked properly. Impossible to stay in the bedroom between 5-7pm as the sunset makes the heat really strong during Summer time. Called maintenance staff and no solution. Too expensive for the service that was provided.

Great place, good wifi internet speed. Really nice and spacious rooms, only negative is (and this is a minor one) they force you to buy and wear a swim cap... I have a fully shaved head and they still made me wear one!

I wanted to really love this hotel, the lobby looks great, the rooms were a good size and a nice view, restaurants on site were good, the pool was striking with its seemingly panoramic views. I'd agree the enforced purchase of a swimming cap was annoying and a bit pointless. The spa facilities were certainly in need of a bit of a refurbishment but I enjoyed using the sauna steam and gym. The casino, however, really let's this place down I feel. Makes it seem really dated and shabby. Also there's no hotel bar that isn't amidst the dingy smoky casino. Disappointing but could easily be improved and is a great location.