1/5 Francisca C. 2 years ago on Google
(Translated
by
Google)
Everything
was
fine
with
the
attention,
until
I
went
to
change
the
front
tires,
they
had
an
almost
school
child
who
misused
the
machine
and
rolled
2
bolts
from
the
front
passenger
wheel...
I
didn't
have
much
of
a
problem,
I
bought
the
bolts
that
the
boy
broke
with
money
from
my
pocket,
I
lost
the
whole
morning
because
I
had
to
take
the
car
back
and
it
turns
out
that
they
put
the
same
schoolboy
to
manipulate,
mount
and
dismount
the
tire
to
fit
the
bolts...
I
watched
him
most
of
the
time
time
because
I
had
already
done
something
wrong,
and
to
my
surprise,
I
did
not
have
enough
strength
to
operate
the
machine
they
use,
so
when
putting
the
bolts
I
did
not
run
the
machine
backwards
but
ran
it
to
the
side
of
the
tire
in
a
more
maneuver
short
but
tremendously
dangerous
because
the
machine
with
such
speed
and
pressure
could
damage
the
rubber...
The
next
day
at
my
house
I
find
the
tire
totally
and
completely
deflated,
I
took
it
out,
I
took
it
to
be
covered
by
the
guarantee
because
I
came
out
of
there
with
a
new
tire.
At
first
glance
it
had
no
damage,
so
Rodrigo
the
administrator
asked
me
to
leave
it
with
him
so
he
could
send
it
to
good
year
and
find
the
damage
because
it
seemed
to
be
in
perfect
condition.
The
next
day
I
go
back
and
they
tell
me
that
according
to
them
they
finally
could
not
find
"the
fault"
because
it
looks
perfect
and
the
Dunlop
brand
would
have
to
see
it
directly.
They
send
it
to
Santiago,
I
wait
3
weeks
for
an
answer
and
no
one
answers
me...
I
start
to
press
and
they
just
send
me
an
evaluation
email
saying
that
the
fault
was
misused
and
was
not
covered
by
the
guarantee,
in
the
document
they
attach
photos
of
"the
fault"
and
it
turns
out
that
it
was
a
tire
with
obvious
and
visible
holes
and
cuts
in
the
tire,
IT
WAS
NOT
MINE!!!
Nobody
wants
to
answer,
the
administrator
knows
that
my
tire
had
nothing
on
it.
(Original)
Todo
bien
con
la
atención,
hasta
que
fui
a
cambiar
los
neumáticos
de
adelante,
tenían
a
un
niño
casi
escolar
que
mal
utilizó
la
máquina
y
me
rodó
2
pernos
de
la
rueda
delantera
del
copiloto...
no
me
hice
mayor
problema,
compré
los
pernos
que
el
chico
rompió
con
dinero
de
mi
bolsillo,
perdí
toda
la
mañana
porque
tuve
que
llevar
el
auto
nuevamente
y
resulta
que
me
ponen
al
mismo
escolar
a
manipular,
montar
y
desmontar
el
neumático
para
encajarle
los
pernos...
lo
observé
la
mayor
parte
del
tiempo
porque
ya
había
hecho
algo
mal,
y
para
mi
sorpresa,
no
tenía
fuerza
suficiente
para
operar
la
maquina
que
utilizan,
por
lo
que
al
poner
los
pernos
no
corría
la
máquina
hacia
atrás
sino
que
la
corría
hacia
el
costado
del
neumático
en
una
maniobra
más
corta
pero
tremendamente
peligrosa
porque
la
maquina
con
dicha
velocidad
y
presión
podía
dañar
la
goma...
Al
día
siguiente
en
mi
casa
encuentro
el
neumático
total
y
completamente
desinflado,
lo
saqué,
lo
llevé
para
que
me
cubrieran
la
garantía
porque
yo
salí
de
ahí
con
un
neumático
nuevo.
A
simple
vista
no
tenía
ningun
daño,
por
lo
que
Rodrigo
el
administrador
me
solicitó
que
se
lo
dejara
para
poder
mandarlo
a
good
year
y
encontrar
el
daño
porque
parecía
estar
en
perfectas
condiciones.
Al
día
siguiente
vuelvo
a
ir
y
me
dice
que
finalmente
no
lograron
encontrar
según
ellos
"la
falla"
porque
se
ve
perfecto
y
lo
tendría
que
ver
directamente
la
marca
Dunlop.
Lo
mandan
a
santiago,
espero
3
semanas
una
respuesta
y
nadie
me
responde...
comienzo
a
presionar
y
recién
me
mandan
un
correo
de
evaluación
diciendo
que
la
falla
era
de
mal
uso
y
no
estaba
cubierta
por
la
garantía,
en
el
documento
adjuntan
fotos
de
"la
falla"
y
resulta
que
era
un
neumático
con
evidentes
y
visibles
hoyos
y
tajos
en
el
neumático,
NO
ERA
EL
MÍO!!!
Nadie
quiere
responder
el
administrador
sabe
q
mi
neumático
no
tenía
nada.
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