Their custard machine/freezer must not be built for this heat because the "frozen" part was definitely missing from my "frozen custard" - it was like milk. And why were 3 staff standing around while I was waiting for my cone? Do they need special training to scoop the custard?

Normally I have had good service at this location but tonight the person doing the drinks by the drive through window did my drink and over filled it a bit and decided to flip it over with the lid on to drain out the extra and then handed it to me as a mess. I asked for napkins because of the mess and cleaned it off myself when I should have told them to make me a new one.. they just stared and didn’t say anything. The food was ok but everything was a mess when I got it

Culvers is always a solid choice. Consistently provides good food. Never falls below expectations and is a great option when you need food in a relatively short time.

Culver's is always good. Love the food. Took my better half and she loved it and she is a picky eater. I love the fries and the butter buns. Would definitely recommend.

They were very busy when we went . The service was excellent .y only complaint is that my fish sandwich could have been cooked more. I realize they were busy but the food needs to be cooked all the way. Mine was soggy and kinda cold . I will try them again but when they are not so busy.

Seemed like it had been a long day. Plenty of staff, but not quite well-oiled. I had to ask for my custard after my food was delivered, and then wait again while my family was eating. The restaurant was clean and everyone was working.

I did the drive-in. They were a little slow on bring out the food. Had to sit and wait but not for very long. Service person asked many times about my drink but at the end He got it right but with little ice and later warm drink. Could use more training. N=My Chicken teners were very tasty.

I got the 6 piece shrimp basket. The fries were fresh, hot, crisp on the outside, and tender in the center. They were nicely seasoned and absolutely delicious. The shrimp was OMG good crisp and tender. They were fresh and absolutely delicious. After trying them I had wished I had gotten the 10 piece shrimp...they were that yummy!

We enjoyed our visit. We were greeted warmly by Peyton. He was friendly and helpful. We had the cod. It was very good. The roll quality has improved. We will come back.

I always try to simplify an order to avoid having it made wrong. I went to the Cedar Falls location yesterday and, to fit with my dietary restrictions, I ordered two double cheese patties with bacon and nothing else. It couldn’t have been any more simple than that, as it was literally two double cheeseburgers with bacon, sans bun and condiments. But for all the confusion this seemed to have caused, you’d think I had spoken in a foreign language. Not only that, but I was charged 30 cents per “sandwich,” 60 cents total, just for them to omit the bun. Had I known that, I would’ve ordered the sandwiches plain and removed the bun myself.

Have loved Culver's for years. My 4 year old does not eat traditional ice cream. She grew up in Colorado Culver’s custard. We purchased land here in Iowa first experience at this location. The young lady who took the order was perfect. I wanted and when our number was called the young lady was very polite but noted the incorrect size was made. The staff making was rude to her and me. We had a burger, chicken sandwich & medium custard shake with strawberries. They refused to make shake proper size. I took the small went back to car sit shake in cup holder in back lid came off and the shake went all over back seat & my four year old. Burger was under cooked and chicken sandwich was over cooked . Disappointed will not return to this location.

Used to be a little more inconsistent, but food has been good the last few times I’ve eaten here. I order curbside a lot since I work in the strip mall and it cuts out a lot of time waiting in queue. My food is exactly how I’ve ordered it every time, and every worker that’s run my food out is very pleasant. I used to have more issues with mistakes when ordering drive thru but I do think there can be issues when it comes to being heard through the speaker. When a mistake has been made with my food and I have called in the past, everyone I’ve spoken to has always been very polite and willing to help fix the problem.

Used the drive-thru but it went rather quickly. Culver's was packed by a lot of nice people. Service was quick, my order was correctly taken and made correctly. Ordered a cod sandwich and fries. Both of which were good. The staff seemed professional, polite, and knowledgeable about the products provided. Very quick service. It was a good experience. I would go again when back up around those parts.

Place was beyond busy. Took a long time to get through drive-thru. Had to wait 10 minutes for food. Not sure why they were so busy at 3pm, but good for them for being busy. Workers were all pleasant and well mannered.

I don't usually give out 5 stars at a burger place, but they had our food in bags before I was able to get my debit card to them. Today, they get 5 stars. They earned them.

I am so glad there is a Culver's in the CF area. However, it is no secret for those in areas that have several Culver's, some are hit or miss. Most are good, but sometimes, the food just taste like nothing. Happy to say, this is a good Culver's, both in food quality and service (fastest food arrival I have seen of any Culver's, anywhere). 10/10

Everything is great besides the fact that if you park in the handicap parking, which my mom is handicap, and the drive-through lane is long, you can't reverse it out. The drive-through lane extends to the handicap spots. Once you're in, you can't get out.

Crowded and not an option for parties bigger than 6. Food was good. Screaming child was obnoxious but not Culver's fault. Dining room itself was loud. Servers were excellent and constantly cleaning table and attentive to customer needs.

Darlene and the whole crew were awesome. Hospitality, kindness and politeness - something I didn't expect for a fast food like this. It's my new favorite in town. Great food, big servings, free taste ice cream!!

The strawberry fields salad I had was delicious. And I want to come back to try the cashew salad as well. Hats off to the food delivery/bus boy/ all-around worker guy! He was so friendly, kind, and helpful to everyone. He greeted us, coming in and leaving. Kudos on excellent service!!