It would be nice if staff actually enforced rules. The 30 min workout zone is ALWAYS filled with people sitting at the machine on their phone for 30+ minutes, ignoring the fact that other people might want to use it.

Well. This location is decent. They are practicing social distancing. I couldn’t put my stuff in the lockers so I had to carry everything with me. Other locations lock every other locker. I saw a woman with her purse and outfit at the treadmill. They give tokens for the massage chairs which is unsanitary, because it goes from hand to hand. This is the first time I have had to use a token. Usually it’s automated through the computer. There was no disinfectant spray for the massage chairs. Only paper towels and hand sanitizers.

Nice staff. Would love you to have a 360 room with ropes like other Planet Fitness locations to enhance my workouts

PF already has a reputation of being a joke gym but this location has become literal stand up comedy. As a big guy, I understand the risk of lifting heavy with no safety for my joints. For years I have carried a small gym bag with wrist straps, ankle straps, knee wraps ect along with my phone, keys and water. Everything is kept organized and out of the way in the bag instead of spread out all over the floor around me. Today mid work out I was approached by a manager who informed me I can either put my bag away and carry all my safety equipment around individually or leave the gym. I politely explained I’ve been a member for years doing this and it has never been an issue. I asked when this policy changed and how it was communicated out to customers/members. They couldn’t answer and just responded “uhhh new management has changed policies and need followed by all members.” I asked again, where were these policies publicly posted and how they were communicated to members. Met with another blank stare I was again asked to lock up my bag, put it in my car or leave. I promptly closed my bag and walked out. Maybe they should bring back their bagel and pizza days and really show people this location has no interest in safe work outs but just taking your money, changing policies and alienating loyal customers. DON’T be fooled by the price, find a gym who cares about its members and supports their members work outs, not push them away and out because they don’t fit their “image.”

I am a former employee at this branch. Wednesday Dec. 6th 2023, the first shift assistant manager, named Destiny, put her soiled feminine products in my backpack out of jealousy over a petty situation. I got the store manager involved; she then got her manager involved, and of course the employee who did this denied it. For reasons I'm unsure of, the male regional manager was never informed of this harassment. Long story short, I was given an ultimatum where I could either transfer or "things would be handled professionally". Because the other gym option was out of range for me, I was forced to resign. The store manager cut me off and did not respond to my messages that day. I was never a problem at this establishment and got along with everyone including the members. All managers involved decided to sweep this under the rug and I lost my job over something the assistant manager did to me. The store manager sided with her because their friends. Since I got absolutely no justice in this situation, I hope the regional manager sees this and takes action. I had no way of contacting him directly.

I’ll start by saying I always wear my mask here. However, today Saturday 3:30PM as I pulled into the parking lot I noticed very few cars. I figured since normally only 25% of the people are wearing masks and I usually look like the odd duck, today I would try working out mask free for a change. I’ve had both shots and the booster. Well, I was stopped at the door. Do you have a mask? Yup I do but I can SEE not very many people are wearing them. The response, at the equipment you can take it off. Ok makes sense too. Well, as I walked around. There were 14 people in the gym. 8 had no mask to be found on them at all. Also, there are 2 giant fans spinning in the center of the work out area spreading potential Covid germs all over. I said something, and the response was that we try to walk around and say something to people. Well 2 people were working at the front desk and no one left to say anything. My point is, be consistent. You either enforce the safety protocols for the public or don’t. It’s not even a defendable, reasonable, or logical stance your employee was defending. It’s actually bizarre to ask for a mask yet more then 50% of the people are without and fans are running above. This really isn’t protecting anyone and just puts your employee in a situation that makes them look foolish for asking for something that isn’t enforced after you leave the front desk. I wasn’t going to argue I’ll just wear my mask but she is going to encounter someone who will argue and why put them in that position. Either enforce it unilaterally or let those who are concerned wear them. Don’t be half in and inconsistent. As I’m leaving at 4:20 PM - 13 people without masks, 6 with masks.

I just cancelled my membership. I like the facility but it was better when it was open 24/7.

Place is a joke. Machines are always broke. Staff is a joke. They are on a power trip. Worried about gym bags being in the gym apposed to making sure equipment is sanitized. Locker Rooms are always dirty. Well, I guess you get what you pay for. Why it is so cheap.

It's always a great experience every time. I just wish we could upgrade some things and keep the prices the same since those are already competitive but it's always great restrooms always clean. Staff is always friendly and courteous.

Overall decent. Better than some locations. Staff is very nice. There’s at least one smith machine in need of major maintenance and for a gym that’s not into having squat racks, then their smith machines should at least be in shape. That being said, across the board planet fitness gyms are always clean and have clean bathrooms and locker rooms, this location no different. For a discount gym is decent.

Great place for me to workout. Staff is friendly, and machines are well kept.

The female manage walks in and out of the male locker room as she pleases. She does not announce herself, or put a sign in front of the locker room entrance, as there is one when a male enters the female locker room. If a man were to do this, he would be fired and arrested! Said female manager is enamored with her title/role and needs a reality check to bring her down from the high of her power trip! She acts as if she is the founder of Planet Fitness, and wants to dictate how people work out. Its as if the weights are her personal property, and we can only use them as she sees fit. When questioning her about her actions, she says to talk to her boss in a way that suggest her female supervisor allows, encourages, and promotes her degenerate behavior.

This place will get your card info, and no matter how many times you try to cancel; whether it be in writing, email phone calls, text, in person....they will take your money, and continue to do so. I'd be EXTREME in the regards of CAUTION in this location. I will be posting EVERYWHERE.

Very clean and friendly staff. Enforce covid guidelines. Also its a very nice size gym and i was appreciative that they're still open 24 hours. I had to drive a little distance to get there because all of the other planet fitness gyms closer to me coffee by 8pm now. Everything was neat, on place she self explanatory.

It's fine if you just want a treadmill, but they are very restrictive and irritating. I understand the workers do not make the rules but they have many policies that restrict you. No benchs, no squat racks, no deadlift area, no jumping rope. They have many more but these irritate me the most. Good gym for your first year but you will quickly outgrow it. Good deal for $10 a month but it isn't open very late.

They are asking for a letter from your Dr on letterhead saying you don't have covid to freeze or cancel the gym membership. Hippa law is broken. You can't ask for that. Ask to see their card but not personal medical info.

Need better equipment. I have been to many planet fitness locations and this one has the smallest selection of equipment by far.

Great place to work out, flexible hours, and clean facility. Highly recommended!!

Hassle me over one dollar because your computer peripherals don’t work right and/or you don’t train your staff well, get a two rating. Claim you close early for cleaning over night when it’s clearly untrue, drop to a one rating. Three weeks later since my review. Almost all the other gyms are back to regular hours. Not this one. Still restricted hours. And now 10/18/21 I was told I need to remask while resting between sets at the same bench… cancelled.. NEVER coming back to ‘Pizza Planet’.

Cory was so helpful! Great guy great trainer! Helped me as a beginner get started safely on the machines! Stellar example of who works there.

Great place to work out! Employees at the front desk are very helpful. All the equipment needed for a total body workout. Try the Hydromassage after your workout! Game changer😊

Staff here is very nice & accommodating, facility is clean. Equipment is very rarely broken. I'll never understand why when replacing all their equipment, they chose to keep multiples of machines infrequently used, and not get another of the most popular two machines... But that strikes me as a corporate-enforced mandate, not up to them. Wish they were 24/7 like the old days, but that's post-COVID for ya. Otherwise, no complaints!

Very nice facilities…lots of cardio equipment..(bikes/treadmills/rowing machines)..free weights as well as some very nice machines. Staff super friendly. Nice tanning package as Black Card member.

My home gym is Reynoldsburg but they can’t keep employees overnight so I came to Pickerington. Love the space and equipment. Very clean.

Great place to work out. I like the 30 minute circuits they have. The massage bed is pretty nice. But it's only 10 minutes. Wish you could get a little bit of extra time on it. Nice equipment.

Excellent customer service by Terianna at the Pickerington location. She explained that my black card does show up at a particular franchise because I wanted to buy a drink, and I can't, but I do know what will show up if the payment doesn’t go through. Great job, Terianna!

Of all the Planet Fitness I visited, this one has everything I use. Nice and big. Work out equipment nicely spaced out. Just got updated with new workout machines and digital clocks.

Well run place. All equipment is in great working order. Never too busy and parking is right there.

Wish they had a few more machines considering the amount of people that go here. There are a hundred teadmills for whatever reason and only 4 people on them while everyone else waits for the actual workout equipment; sometimes 40 mins plus before a piece of machinery opens up.

This gym is so so... It is another place with workout equipment... You could just as easily go to the YMCA. The male manager that I spoke with was rude and rather condescending. Then Covid hit. I have not been to the gym since April 14th of 2021 and yet they continue to Bill me even though I requested a stop payment. I was told well you needed to come in and give us a letter in writing saying to stop the payment so now I have a bill for $333 for a building that I haven't stepped inside of and well over a year. And they're completely unwilling to negotiate or navigate the expense.And they are unwilling to negotiate or navigate the expense. Cancelled and sending them five dollars a week. When they send it to collections they are only going to get 15% of that and the documentation for having covid will cut that amount as well. Sometimes people need to be reasonable over profit.

Lots of young people working the desk. Not very professional. I was in the tanning bed for 9 minutes and it shut of at 6. When I got dressed and was walking out one of the desk staff yelled "hey, I turned your bed off on accident. I added 5 more minutes if you want to go back." It's cheap to go there. I get a cheap experience. I've been to many $75 a month heath clubs. You get what you pay for.

My favorite planet fittness. Staff are always polite and welcoming. Lots of space and plenty of equipment. Never have to wait around for equipment to be free. I drive further to get to this gym.leaving the PF right beside my house.

Just got my membership and haven't been to this location but iam thinking it's the best for me. Bc of the 3 day 24 hours open. But the review is for a lady at the front desk when I was tanning next door she answered my questions and was very polite and helpful. Thanks for the info and for taking the time to let me know more about this place. Eisha kensler