This place is absolutely disgusting!! The only thing good about this place is the location. We arrived on Tuesday, went straight to the bathroom to change into my swimsuit. Threw my swimsuit up on the towel rack above the toilet, when I grabbed my suit to put it on, a joint fell on the floor. The floors in the room were disgusting, you could not walk around barefoot or your feet would be black. We asked for extra pillows and was told they don’t do that. We booked the room for 3 nights and room service did not come once while we were there. We was told when I asked about it that’s something you have to request. So, we had to go to the front desk to ask for toilet paper and clean towels every time we needed them. The hallways were gross as well. Carpets in the hallways are black from lack of cleaning. One morning we got in the elevator and someone had dropped a bunch of French fries and chicken, went to the beach for 3 hrs and when we got back the food was still in the elevator with flies flying around. So so gross! I was really not expecting much with this place because you get what you pay for. I just wanted something affordable for me and my children, close to the beach, nothing fancy, but this place is on another level. Don’t waste your money here. I travel a lot and I have never in my life stayed somewhere so dirty.

I would give 1 star however because the location is right on boardwalk I give it 2 stars. 2 stars because the hotel is put simply just a mess. Our sink in room the handle came off once we tried to use it. The carpet throughout the hotel needs to just be ripped up and replaced with tile it's dirty and nasty af. The shower in our room looked like something out of the movie SAW. Beds and pillows super uncomfortable. The closet in our room the door handle was loose and the closet looked like it belonged under a bridge. Parking lot is a block away and has limited spots. Other than the location it is worth spending a little extra if you want to enjoy a more comfortable cleaner hotel experience. The morning breakfast was well a joke. No towels at the pool. I hope super 8 updates and remodels this location it's need it badly and I mean super bad.

I stayed for 3 nights. I’ll start with the positive. The location. Dead center of the strip, ocean front, not far from the fishing pier. The start of our problems was the room was not reserved correctly. Was supposed to be an ocean view but was pool view instead. When checking in, I tried to switch to ocean view and pay the upgrade price. I was told there were none available. So I got on multiple reservation sites to show them they were indeed available. They didn’t like this and just didn’t want to switch me. Well then we get to the room. The refrigerator doesn’t work. We were there for 3 nights with two children and needed a working refrigerator. I went to the lobby and asked if they could switch it for a working refrigerator or switch us rooms. They did not believe me, refused, and were extremely rude about it. I finally convince the manager/owner to come to my room and check. He does, says there’s nothing he can do about it, and that if we don’t like it, we can get out. After paying a $115 deposit on top of the $542 for three nights, I expect everything to Work. We were treated extremely rudely and poorly. On top of that, there is only one elevator in the whole motel. No service elevator. This is a very busy hotel so the wait times for the elevator were horrendous. 75% of the time they were occupied by maids, carts, and hotel staff. The cleanliness of the hotel was also horrible. It was disgusting from top to bottom. The water in the bedroom sink also smells like sewage. I recommend sleeping behind a dumpster before staying here.

The only positive thing I can say is the location is good and our view on the 3rd floor was good. Otherwise, dirty. Very very dirty. I can overlook the slow elevator and even the rude employees. I can not overlook the fact that our room was not serviced a single time during our 3 night stay. I asked for it then was told NO they can't send room service because they were working on the checkout rooms. I asked for more towels at least and I had to call again for those later in the day. Anyway, this review boils down to just me venting because I have read others and it seems they get a generic reply followed with no change. I will share some pictures though. This is something I actually never ever do because all in all its over now and we all had a good time just being at the beach. I can't help but to warn others though because it's obvious they don't care to make changes. They don't care to keep guests comfortable by providing at least a CLEAN stay. My husband has done missionary work in a 3rd world country and he says hotels there even treat you better than this place.

Once we opened up the room door, a big roach jumped out of the sink. (I'm only exaggerating slightly.) We checked in and checked out after purchasing some bug spray. We were thinking it was a one and done thing. Once we sprayed a little corner, the roaches began running out. I mean the little ones and all. The risk of bringing roaches home wasn't worth the ocean front view. Big ups to the lady at the front desk, she handled the situation very promptly, professionally with the resources at her disposal. The second room she tried to accommodate us with had them also. Outside of the encounter with her, it was a dreadful experience.

Do not stay here!! I repeat do not stay here! First of all, it was dirty and disgusting! The carpet in the hallways was filthy and food smashed in the carpet. The hallway down by the pool smelled horrendous. I don’t even know how people could stay in the rooms in that hallway. The sad thing is, I stayed at this hotel years ago. And it was good. Second and most important, there is no free continental breakfast! Also, no laundry facilities! Though it’s listed as top amenities on their website! When I questioned the staff about it they said oh, We have new owners and they no longer provide that service. I said well it’s listed on your website! People specifically choose places that have those things. So my family and I had to go out and buy our own breakfast every morning and I had to go to a laundromat to wash our clothes! Money I was not expecting to pay! I told the employees that that is false advertisement, they said oh, You can talk to management about it. So I asked when the manager was going to be there. They told me 10 AM the next morning. At 10 AM they were not there. Do not waste your money at this hotel!!!

I am a very unhappy customer. In this way, I state the reasons for my dissatisfaction First, the behavior of the manager of this hotel with us as customers was very awful and disrespectful . When we arrived at the hotel and I entered the hall and was about to check in, the hotel manager called me while sitting on a chair with his legs crossed and told me that “we don’t not accept pets”, while when I booked the hotel, they told me that they accept dogs, but our room must be on the first floor. I, along with my wife and my brother, were talking to the hotel manager and he was still talking to us rudely and with no respect without paying attention to the fact that there was a lady next to us. Secondly, the employees of this hotel were arguing with each other regardless of whether the customers were there and even one of them left his workplace and did not care when his manager told him to “Stop” . This behavior of the employees continued the next day, while I was waiting to check out, they were arguing loudly with each other again. Third, the rooms that were given to us, were extremely dirty. I recommend this hotel to those who want to waste their money, otherwise there is no peace, cleanliness and respect for customers in this hotel.

I couldn't do a complete 5 star here. I was hesitant to stay here due to the reviews this establishment has. Check in was smooth and simple. No issues . Location is absolutely great. I stayed a couple days there. Pool is nice. Breakfast is basic. Coffee,tea,juice,cereal,and toast was complimentary for guests. Staff was very nice and helpful. The reason I didn't give a 5 star is because this place really really needs some updates. The carpet in hallways is really dirty. Little bit more attention on the cleanliness of the rooms would be great. Ice machines at the time I was there didn't work. There is no place to do laundry at the establishment that I saw. Parking is across the street in a lot they have. Absolutely keep your place card for parking in your vehicles windshield and visible to them at all times.

The staff was great. We booked through a third party and our other 2 family groups booked 2 different room. The difference was extreme. It was like a feeling that certain rooms were reserved for those who don’t book direct. From the cleanliness to the normal service (have to request to have you room cleaned. All that meant was removal and replacement of used towels). Very poor experience due to the room being gross and having black mold on the lamp and shower curtain. For $679, spending 2 nights in a hotel and not even ocean facing, but pool facing, it was under par. If you even want your pool facing room to open your windows, know that people walking by can see 100% into time room because they are not tinted. They need a remodel asap compared to their competitors. Also, free breakfast means granola bars and coffee. Would never ever recommend!

I would give this place negative stars if I could. This was the dirtiest, smelliest, most disgusting place I've stayed in. The pictures on their website are NOT of this place. The lobby was filthy, there was not any coffee or a light breakfast, not that I'd eat it anyway. The hallways stunk and I had to hold my breath in the elevator. The room was disgusting. If I could have gotten my money back I would have the minute I arrived. There is no onsite parking. You have to park behind a restaurant in a dark parking lot. The room had patch jobs and holes in the walls. The shower looked dirty. You could hear the people next door as if they were sitting next to you. There wasn't anything covering the door to the balcony. We had to use the bed spread to cover it which had cigarette holes in them. The refrigerator was dirty. There wasn't a coffee pot in the room. The only plus was the limited view of the beach and the service was adequate. I will never stay in a super 8 again. DO NOT STAY HERE! Worse thing is I paid over $100/night, I wouldn't stay here for free!

All these bad reviews for this hotel are ridiculous. I’ve never written a review for a hotel before, but I felt I had to. I spent so many days stressing over which cheaper hotel to pick because they all had the worst reviews unless you wanted to spend $375+ a night. That being said if scuffed walls and bad paint jobs offend you then this is not the place for you. I saw complaints on other reviews about the hallways being dingy and dark. Yes, they are. Good thing you don’t sleep out there. Yes, the elevator is slow. Take the stairs lazy bones or have some patience. Anyways, our room 203 was clean, nothing broken, smelled fine, no bugs, had a nice shower head with handheld option (nice hot water), pillows were firm (unlike most hotels). Front desk staff is brief and to the point, not rude. Parking across the street (minor inconvenience). Pool was clean as well. If I had to complain about anything it would be the five minute paint jobs on the walls throughout the hotel (again only effects your visual aesthetics). Definitely would stay again to get ocean views for that price. Pictures attached for proof.

I don't usually leave reviews, but this room was exceptionally bad. Fresh plaster over multiple holes in the wall. Apparent mold in the bathroom. No place in the shower to put soap or shampoo. I could go on. All this hotel seems to have going for it is sleepable beds and a great view of the ocean. I'll spend just a little more for a more comfortable stay next time.

I never leave bad reviews. Ever. But this place has given me no choice! First, the parking situation is an absolute nightmare. We drove around for 2 hours trying to get a spot in their parking lot then we’re told to pay for parking and they would reimburse us but apparently there is no over night parking in the area close by. No one wants to walk 10 blocks with all their luggage. And second, the room.. absolutely disgusting. Black mold on our shower curtain. Stains on the sheets, walls and ceilings, trash left on the balcony from prior guests, broken microwave & last but not least the fire detector had fallen off the wall before we arrived and was placed on a ledge nearby.. not to mention the smell of the whole place is not pleasant at all. And I only gave them one star because I had to.

Everything was disgusting. Staircase smelled like urine, elevator took forever. There were no clean linens, room was not cleaned. Trash at the pool area was not picked up our entire stay. Room smelled like smoke in a non smoking room, and faucet was broken. Very limited parking for handicapped patrons and owner is quick to call the tow truck on you even with tag. Lamp shade was very soiled, unsure what was on it. There was splatters of liquid on the walls. The two rooms I got one had cigarette holes burned in the duvet, and the other room didn’t have a duvet. The one door had tint on it to block the sun the other did not which made it difficult after sunrise for children to sleep. Mildewy bathroom, where someone did not paint very well at all. These are just to name a few.

Easily one of the worst hotel experiences I've ever had. You pay for convenient accessibility to the beach and, for extra, a view of the ocean. Except, if you're on the first floor, it's more of a view of passerbyers on the street, and, surprise! They get a view of you, too. The windows were not tinted; it took a lot of courage to have them open just to look outside while knowing everyone could see me too. The customer service wasn't too bad. We checked in after midnight and the woman at the desk sat until we noticed her there; we didn't see her initially. I think good customer service would mean being greeted? Not to mention we were audibly confused about the lack of personnel, which makes me think she should have made herself known. Understandably, it *was* after midnight. The hallways were dim and run down, not an ounce of welcoming atmosphere anywhere. While I did not visit the pool, it seemed acceptable and well maintained. The walls were very thin and multiple times throughout the night, loud guests would pass by and wake me up. It's not that I wasn't expecting that, being in a beachfront hotel on a busy block and all, but thicker walls may have helped the problem? The parking situation was, as I have read in other reviews, indeed, a nightmare. Not only did we misinterpret the parking space for the Dolphin hotel as the Super 8 one, once we knew where to park, we circled around for thirty minutes and ended up having to *move a broken yellow barrier so we could pull in from the Dominoes parking lot*. My very exhausted mother had a panic attack trying to park the car. Unacceptable. Now, the room. Thankfully, it didn't smell of smoke or weed or anything, but it was very run down and old looking. Black mold on the lamp, holes in the walls and ceilings, very obvious water damage to the bathroom. I couldn't tell if the sheets were sandy or just very rough. The bed sank as I lay down in it (thankfully I was completely exhausted, otherwise I probably wouldn't have gotten to sleep). The room itself was decently spacious, and the floor was nice. Amenities were acceptable; I liked the mounted TV and the fridge worked. The stand up shower was also nice. Overall, this hotel is in desperate need of an inspection, remodel, or somewhere in between. It has potential as a cheaper beachfront hotel, but for the price you pay for one night on the first floor in front of the beach, the hotel should be way above the par it's at right now. It was unbelievably unattended to. If you want a beachfront hotel, just pay the extra hundred or two for one of the nicer ones; you'll thank yourself.

Update: still waiting for the $100 room fee to be refunded-3 days later and we had some little uninvited friends in our room... (Roaches) The sunrise view was amazing and that is why it still has 3 stars. Only issue is the surprise $100 room fee upon check in. It is refundable, but still unexpected when vacationing. I will update if it is returned upon check out or if there is a delay.

This is by far the absolute most disgusting hotel I have ever stayed in. Let me start off with, my family and I booked this hotel thinking it’s going to be amazing with great service since it’s ocean front, spoiler alert the ocean front view is the only good thing you will get out of this stay. It was raining in the beach and it was absolutely freezing. We came in to take a shower, but the water was SO COLD. The water wouldn’t turn hot, and we called them in and they said they couldn’t do anything about it. Anyways one of my fam members took showers in the cold freezing water, my little 5 year old cousins had to take shower in the cold water, and they were practically frozen for an hour straight. They did not have many towels, their fridge did not work, the TV didn’t have a remot. We went down to the hotel to ask for the breakfast which they Specifically said they will have in their website. They said they don’t have it, and didn’t give much of an answer than that. We also paid a lot of money to stay in this hotel. Due to the freezing water we woke up the next day having extreme amount of body pain. In conclusion do not book this hotel, it is not worth your time or your stay, it has horrible service, it has absolutely nothing to serve, and the hotel is pretty much gross in general. PLEASE IF YOU WANT TO SLEEP AT NIGHT DO NOT BOOK THIS HOTEL!!!!

Close to $1000 for 2 nights. First day the elevator broke. Imagine bringing thngs up 7 flights of hot stairs. They got it fixed that day and the next morning as leaving it was broke again. So you carry your luggage and other things down 7 floors again. No parking lot at the hotel. Have to walk across the street and go to the second small gravel lot to park. Do not want to drive anywhere because you may not have another place to park. Now there are cracks in the ceiling black mold in the shower and you can tell its an old building by the electrical wiring running down the wall.

Okay, here me out. The view is awesome! The location was perfect, the staff were very nice. So why only three stars? The building was ancient and desperately needed total refurbishment. Also, the breakfast was only toast and cereal. Even with only three stars, my family will definitely return.

Super helpful and friendly staff upon check-in and throughout the stay. Our room smelled good and was very clean. The bed was super comfy. Perfect place to stay for a few nights' beachfront. Our balcony was the perfect place to sit and watch the sunrise. We will definitely be back. Make sure to grab breakfast across the street at Harvest!

From the moment my family pulled into the lot of the motel, we were rudely approached with a knock on the car window telling us to move…. Well I had to inform the gentleman that we were heading in to check in. Next we get checked in and make it to our room only to find soiled panties and a top left behind from some other guest. I took a picture and ran down to notify front desk. The lady’s response to what I told her was “ are you sure this is not your laundry?” I was disgusted and shocked. Someone came to remove the soiled laundry . When I needed to heat my food up I quickly found that the microwave and refrigerator were not working. Neither was the tv. I called and reported it, but no one has come to fix it. If I could give zero stars I would. Save your family the trouble and book the Ramada down the street! This property needs to be shut down OR inspected ASAP.

After reading the reviews for this hotel I was heavily questioning my decision to book. My expectations were super low and honestly I was almost dreading our trip. Guess what? I worried for nothing. Check-in was a breeze, our room was clean, the beds were comfortable and the view of the ocean was fantastic. We were even on the "dreaded" 4th floor that I had read bad things about. The hotel is at the end of the boardwalk and was a great area to walk to things with our children. This hotel is also super convenient to the sports complex. We were in town for wrestling. Sure, there are things that could be fixed/updated but you are also not booking a 5 star hotel or you would not be reading this review. We had friends that stayed in a hotel with better reviews and they had a horrible time. Our stay was pleasant, quiet and clean. The owner was always in the lobby and said hello every time we entered and we also witnessed him kicking people out of the hotel that did not belong there. We felt safe and the pool who people said had trash in it was super clean (it was a little too chilly for us to take a swim). The elevator is a little slow but if you want to pay double the price for a fast elevator then by all means do. For the people complaining about the parking they have clearly never been to VA Beach. Parking on the ocean side is not really great anywhere unless the hotel has a parking garage. The parking for this hotel is across the street behind the row of businesses. It is not BLOCKS away maybe 100 yards (if that) and with exits at either end of the lot it is easy to then access either 17th or 18th street. Also, the hotel did not charge us the $100 "hold" that was clearly stated on the website that we booked with - so we were expecting it/prepared. It not happening was just an added bonus.

The owners were very nice. The oceanfront view is the only way to go. The only drawback is that you might need pest control to return. I smashed a roach in the hallway twice. I didn't actually see them in the room however. I hate to even say this because of how nice you were to me, but I'm just trying to give honest feedback. Whenever we want to return to Virginia Beach, we will return!

Yikes. It wasn’t dirty at least and didn’t have funny smells. That’s the extent of what I have good to say. Didn’t get ocean view like purchased. No tv remote. Shower doesn’t have anything for you to put soap on so you are force to put it on the shower floor. The hot water on the sink has to be shut off at the valve or it just runs. I know it’s cheap for beach front but jeez.

The worst and most traumatizing hotel experience ever! Filthy, lacked basic necessities like a phone, iron, closet, soap holder in shower amongst others things. Broken shower handles, toilet bairly flushing without having the resevoir filled...and ROACHES EVERYWHERE! Outside of the building looks okay, area is great, however I am still in disbelief of the aggregous conditions allowed within. How could Travelocity even allow for a rating and list them as a recommendation! By the way the manger seems to live there and is always on his cell phone while in the waiting room, barely acknowledging anyone...not sure if he realizing how extremely unprofessional and rude it is! If I could say any positive, it would be the woman at the front desk tries her best to manage within such a nonaccomadating environment...thank you. The best thing they could do is hold on to her for dear life!

Let me start off by saying when you first check in, everything seems fine until you go into the actual hotel from the side door, they had piles of trash that was absolutely stinking up, you have to park 2 streets down and have to walk to the hotel, which isn’t an issue. We checked in around 3 am, it was $900 for 3 nights. Around 7pm the same day, we had got back from the water and was watching some TV, we noticed a few bed bugs crawling around. I immediately packed our belongings and headed to the lobby to tell the worker and show her a picture. When showing her the picture, she said “I don’t want to see that, that’s disgusting.” We got our $100 deposit back, but was refused our $900 back because “the manager wasn’t there to get money from the safe”. I requested a manager to come there several times and the worker at the front desk said “No, a manager can’t come here”. So, I had to write down my banking information and hopefully I will be receiving a FULL refund from the manager ASAP. I DO NOT RECOMMEND STAYING HERE!

This Hotel is no longer Super 8. Reservation wasnt even visible to them since they are under new owners, and new name. I would call ahead before arriving. We had to cancel online and re-book at the front desk. The cleanliness of the hotel is very minimal. One towel in the room and we almost didnt get allowed more. Bath tub was very moldy all over. Ceiling light cracked. Hole in one of the walls on the bottom near the floor the size of a shoe. No curtain on balcony door for privacy. Breakfast was MIA. We went down at 0800 to check out and there was a person passed out on the lobby couch, not sure if employee or not. It seemed like it was perfectly normal. Not sure if under new managers it will change or if its just the same people and they slapped a new name on it. Air conditioner filter hasnt been cleaned since last christmas. Glad it was 1 night.

Staff was very nice and accommodating. The room was clean. The view was excellent of the Atlantic Ocean . We saw multiple dolphins out jumping just from our room on the patio.The Navy recruits marched doing their early morning drill. We had a great time. We walked to all the shops and restaurants. Very convenient place to stay. We metal detected too.