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  • 1/5 Tiffany M. 2 years ago on Google
    This motel is the nastiest place I've seen. We didn't have a microwave, the floors were flooded, the TV didn't have sound. No toilet paper. When we went to talk to the owner/manager the told us we had to pay extra for a microwave. They wouldn't move our room. This place needs to be shut down!! ASAP
    6 people found this review helpful 👍

  • 1/5 Amber M. 3 years ago on Google
    Horrible horrible horrible. I can't believe it is even open to the public. Rooms are falling apart, dirty towels and when ask the front desk for BBC clean towels I was told that's all they had, door wasnt secure or the lock, lights hanging out of the receptacle, just disgusting and unbelievable. DO NOT STAY HERE OR WASTE YOUR MONEY
    5 people found this review helpful 👍

  • 1/5 Deborah A. 6 years ago on Google
    DON'T STAY HERE. We had a reservation here. Check in was fine, the receptionist was nice. She said she was going to try and give us the best room for the size we reserved. When we went to the room it was absolutely filthy. It would have been okay if the room was just old, but every fabric surface had some sort of stain, and who knows what it was from! The bathroom looked like they had never deep cleaned and the shower was not clean at all. The sheets were dirty (they had mascara on them). When I got new sheets, we went to replace them, and the matress had several huge stains on them! I also noticed on the headboard of the bed had obvious cigarette burns. I couldn't stay in that room. So we went back and told the receptionist. She tried to find a better room for us. Even one with a jacoozi. We checked out the room, and it was the same. When we told the receptionist that we could not stay in that motel, she arranged for a refund for us. Even though, it wasn't company policy. I appreciate that she did that. It isn't her fault the rooms were disgusting. She was very nice. I have never seen a hotel room this disgusting in my life. We went to a nearby hotel and got a room there.
    4 people found this review helpful 👍

  • 1/5 Le Andre' “Radical Ed” W. 4 years ago on Google
    This motel is the second worst that I have ever stayed in. The worst is its sister motel the Village further down. From check-in it was a nightmare. I was not given the weekly rate promised and forced to pay the weekend rate because after confirming the price, I went to use the atm across the street to get the money. It took all of 5 minutes and should not have mattered. The quoted price is just that. The rooms are filthy and smelly. I had to buy my own cleaning supplies just to sanitize the space. The staff is very rude and threatened to kick us out just for complaining about the stench and bed bugs, which bit my wife and I repeatedly. Housekeeping is non-existant. You have to change your own bedding and get your own toiletries from the front desk. In the end I left early since I couldn't take it anymore. I was denied my remaining deposit but they could keep the money. I just hope they use it to better maintain the property..
    3 people found this review helpful 👍

  • 1/5 Dee N. 2 years ago on Google
    Let me just say they charge too much for what they have, Don't get me wrong you pay for what you get, But when you pay for a jacuzzi room because you're original room the toilet leaked so they move you for a discount to that one rhen the heat goes off in the whole room and they tell u no room no transfer. Let alone she don't speak English. Worse service ever. Don't go
    3 people found this review helpful 👍

  • 1/5 Erica C. 2 years ago on Google
    DON'T DO IT. Sunset Manor Hotel should be condemned. Made the mistake and stayed here for one night because there was literally nothing else. Room smelled like a 100 year old musty basement. Dead flies and bugs in the bed. Dirty and wet towels and wash cloths, dirty linens. Shower and sink have nasty black rings all in them. Trash and dirt all in floor. Obviously has never been cleaned. Stained walls. And not to mention management reserves the right to come into the room anytime. We woke up to our door open. And staff is beyond rude and appeared to be extremely high on something. Just don't do it.
    2 people found this review helpful 👍

  • 1/5 GAIL G. 2 years ago on Google
    Everything about this place was disgusting. After 15 hours driving, went online to check for pet friendly hotel. Most decent hotels were booked full. Pulling in parking lot, I saw trash, old blankets, filth. Asked to check room and didn't even walk all the way in. DISGUSTING!!
    2 people found this review helpful 👍

  • 1/5 She B. 2 years ago on Google
    ONLY COLD WATER! Linens was dirty! Furniture was FILTHY! I ADVISE NO ONE TO STAY THERE UNLESS YOU HAVE NO WHERE ELSE TO GO!!!
    2 people found this review helpful 👍

  • 1/5 Stewart E. K. 5 years ago on Google
    Zero stars, what a nightmare,,, Manager says it’s a nonsmoking room,,, Hundreds of burns throughout the entire carpet, 7 light fixtures and 4 didn’t work, filthy disgusting smelly. Where’s the pride in ownership? Was like a punishment. Nothing but lies. Do yourself a favor and Sleep in the park. Upholstery was so gross, nasty black slime in the shower door track, rotten boor jams and puke on the wall behind door. No microwave, fridge didn’t work, but seriously, don’t take my word for it, read other reviews...
    2 people found this review helpful 👍

  • 5/5 Jason W. 2 years ago on Google
    First off...let me say that the only reason that I'm giving them the 5 stars is for the simple fact that when I first met my wife, that's the hotel we got drunk and spent the night together at. Well we went there the other night and the wasn't any toilet paper. The soda machine took my money without giving me my drinks. They don't take credit or debit cards. The room and bathroom was nasty and there was blood on what was supposed to be clean towels.
    1 person found this review helpful 👍

  • 1/5 PRINSE A. 7 months ago on Google
    Worst hotel/motel in Chesapeake/Portsmouth. Has a roach 🪳 and bed bug infestation and should be deemed inhabitable. It should be shut down and demolished for reconstruction. The pool has algae and mold in it. The furnishing are torn. Towels are white with brown spots and the mattresses have blood stains and big poop on them. The walls are so dirty the white is fading to beige. This place is a scam.
    1 person found this review helpful 👍

  • 1/5 Ronnie S. 8 months ago on Google
    Worst motel in the world! My brother worked there doing painting.and he just died in room 119 on May 29th 2023. Donnie. They paid him only $10 a day and gave him the worst room they had. Worked him 7days a week 8 to 10hrs a day with no time off. I went by there and they had already thrown all his things away. I couldn't get anything that he owned, they trashed everything as if he didn't exist. They literally worked him to DEATH!....They also have (Roaches , mice, and BED BUGS)!!!. This is what he told me....
    1 person found this review helpful 👍

  • 2/5 Jennifer B. 1 year ago on Google
    It's a very old facility. No updates have been done in a very long time. Not very clean. Staff is difficult to deal with at times.

  • 1/5 Benilde L. 4 months ago on Google
    My friend had a room there for a week. It's filthy! Roaches everywhere you look. The rooms look like they're from the 70's. They're not clean. And to top it off the front desk lady is racist and rude. My friend had a brand new laptop when she went there. When she left she realized the laptop had been taken out of her box. So she called back and was hung up on repeatedly and asked if she pay money. Don't go to this place. Stole the laptop right out of her box.

  • 1/5 Porsha T. 7 months ago on Google
    This place needs to be shut down!!! Bedbugs. Roaches. Fleas. And the lady at the front desk has the most rudest attitude. She doesn’t smile and she has a bad attitude. This place could be amazing with the right management and maintenance. The Patel owners should know way better than to have such a place like this. This is tarnishing there image to the Patel name. I would never recommend this place to anyone. PLEASE STAY AWAY go to another place for jus 20$ more an you will be really happy. Smh STAY FAR AWAY CONDEMNED

  • 1/5 Owen W. 5 months ago on Google
    Lose to water. Water pressure good. But if you have even 100 dollars to spare find a better place. Roaches every where. They don’t clean your room. I travel for work and honestly. One of the worst hotels I have ever stayed in.

  • 5/5 Heart of I. 8 months ago on Google
    great service no cats allowed however dog's are with a small fee they really cleaned this place up new windows and nowhere near as many bugs as before plus led lights and it's right next to wawa and food lion so the food is endless.. the bad reviews were before the major clean up. the showerheads are amazing and worth the price 5/5 would stay again just be alert at all times.


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