I walked in to remove a pendant from my bracelet and wilian, the owner, attended me very graciously and removed the pendant at no charge. Very professional and quick service. 10/10

I took my friend from Spain to this jewelry store for him to buy a 14k gold chain. We were greeted personally by Willian who took the time to go through a myriad of different styles and options to accommodate to my friend's taste. Being my friend so specific about what he wanted, unfortunately, they didn't have that specific chain at the moment. However, he was able to locate one for him for pick up the following day. We were very pleased with the customer service and the quality of the merchandise.

The owner is very friendly. Prices are very affordable with different payment options. The place is very neat and well decorated. There is a huge variety of jewels, so you have plenty of different options to choose from. Quality is a given in this place. I highly recommend it if you want to have an unforgeteable experience.

EXTREMELY happy with my purchase. Katy was amazing and very Patient. So happy I came here.

Best costumer service ever! I stopped by to sell some gold pieces and William was super nice and professional. The prices for gold buying are honest and everything was done quick. Thank you William for such as nice experience!

Great Service. Got recommended to come and I have to say that this has been the best experience i have had in a jewelry store. Definitely will come to purchase again from here in the future.

This is the best jewelry I have visited in Miami. Very good offers and excellent customer service. Highly recommended.

It’s always a pleasure coming to Wilian Diaz! All my jewelry is from here! I can’t wait to come back and treat myself😌 Also, they have the sweets staff members. They are a very loving family.

Amazing experience! William, the owner, deals personally with every costumer. I ordered a costumized 18 k gold ring, and the result was splendid! I highly reccomend it!! Best jeweler in town!!

Walked in today to buy my husband a gift and I was welcomed by the owner, he is awesome the best attention and best prices. I work in sales and this place is definitely better than the rest. I highly recommend them

We went to this specific jewelry store based on a recommendation of an Uber driver. Turned out to be a good choice. Good prices and a welcoming, friendly atmosphere. Wilian personally greeted us and everyone else in the store at that time. We were very pleased with the customer service and the quality of the merchandise. We'll return for our next purchase.

0 stars. I went in to get 2 movado watches’ links removed and buy a couple of gold necklaces. The lady at the counter had me sitting down waiting for 35 mins, never asked the jeweler if he had time to remove the links or if I needed help with anything else. She went on to help other customers that came in 30 mins after me and didn’t assist me it all. After I went up to her again to ask her again, she said the jeweler didn’t have time, she never went to ask anyone and didn’t ask if I wanted help in anything else. Terrible service. Glad I didn’t purchase anything.

Absolutely amazing customer service from the employees and most of all the owner. He goes out of his way to make sure his customers leave satisfied with there purchase. I purchased a chain and charm for my son he loved it! 💙

This store is the best in Florida 👏👏👏👏the service is amazing and the staff goes beyond to help every one very professional and polite,William and Marielys gave us the best experience ever !! Also Fernando was great and friendly .I really recommend this store you will never regret coming here, We’ll definitely come back for more Jewerly 🥰.

The best!! Amazing!! Best deals in Miami. I wouldn’t buy jewelry anywhere!!