1/5 Dr RK G. 1 year ago on Google • 25 reviews
Dear
Daspalla
Hotel
Management,
I
am
writing
this
feedback
to
express
my
extreme
disappointment
and
dissatisfaction
with
my
experience
at
your
Dharani
restaurant
in
Visakhapatnam
on
17/03/2023.
I
visited
your
restaurant
for
lunch,
expecting
to
relish
the
famous
Andhra
meals
served
by
your
restaurant.
However,
the
reality
was
entirely
different,
leaving
me
only
disappointed
and
frustrated.
The
quality
of
food
served
was
terrible,
and
there
was
no
minimal
hygiene
maintained.
The
rice
served
to
us
was
cold
and
seemed
to
be
reheated
old
rice,
making
it
non-palatable.
The
taste
of
the
food
was
below
average,
leaving
a
terrible
aftertaste.
The
restaurant
staff
seemed
disinterested
and
was
not
paying
attention
to
our
complaints.
The
stained
tables,
leftover
food
stuck
to
the
menu,
and
the
hard,
cold
rice
grains
were
not
expected
from
a
reputed
restaurant
like
yours.
Daspalla
used
to
be
the
heritage
restaurant
for
Andhra
meals
in
Visakhapatnam,
and
I
always
looked
forward
to
visiting
your
restaurant.
However,
after
this
pathetic
experience,
Daspalla
has
lost
its
charm
and
position
for
serving
value-based
happy
meals
to
the
target
population,
such
as
us,
who
are
typically
Telugu
and
Andhra
persons.
Despite
having
such
a
low
and
miserable
experience,
we
still
left
a
tip
to
the
restaurant
staff,
reflecting
our
loyalty
as
a
customer
towards
the
emotion
of
dining
at
Daspalla.
However,
this
experience
has
left
a
bad
taste
in
my
mouth,
and
I
am
highly
disappointed
with
your
restaurant's
service
and
food
quality.
The
worst
thing
is
the
same
waiter
picks
up
the
half-eaten/leftover
dishes,
and
the
same
person
serves
food
without
hand
washing.
Am
I
expected
to
pay
300rs
per
meal
for
this
kind
of
service?
It's
like
Buying
food
with
germs
and
microorganisms.
I
am
enclosing
the
photos
of
the
pathetic
cold,
hard
rice
grains,
which
are
non-palatable,
and
the
stained
tables
and
leftover
food
stuck
to
the
menu
to
give
you
a
clear
picture
of
the
situation.
I
hope
you
take
the
necessary
steps
to
fix
the
issues
and
ensure
your
customers
have
a
pleasant
experience
at
your
restaurant.
-
A
customer
who
didn't
get
any
value-added
service
1 person found this review helpful 👍