1/5 Ernst P. 3 years ago on Google
Great
location
but
nothing
else.
The
room
was
dirty,
bed
was
dirty,
the
didn’t
even
change
it
after
someone
else.
Toilet
was
with
hairs,
floor
and
carpet
as
well.
On
the
breakfast
they
bring
nuts,
but
they
knew
we
have
allergies.
When
we
asked
for
refund
they
refused.
They
offered
us
7000
points
for
stay,
after
we
asked
how
mush
does
it
cost
to
stay
here
with
points,
they
just
said
that
7000
points
to
stay
in
the
Moscow
city
hotel.
They
lied
about
it,
because
we
wanted
points
to
stay
here.
Or
they
offered
us
50%
refund.
We
took
it.
BAD
customer
service,
very
bad.
And
this
is
in
the
center
of
Moscow
!
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