Lotte Hotel Moscow image

Lotte Hotel Moscow

Hotel

Stylish quarters in an upscale hotel featuring an luxe spa, 2 restaurants, a roof terrace & a bar. People often mention hotel, Moscow, breakfast, Lotte, business, stay, service, room, hotels, staff,


Address

Novinskiy Bul'var, 8, стр. 2, Moscow, Russia, 121099

Website

www.lottehotel.com

Contact

+7 495 745-10-00

Rating on Google Maps

4.80 (2.4K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: hotel (21) Moscow (9) breakfast (9) Lotte (8) business (7) stay (7) service (7) room (7) hotels (6) staff (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Holiday A. 5 months ago on Google • 7 reviews
    One of the best city Center hotels of Moscow. Close to the walking street and business areas. Rooms and services is at par. Must stay option!
    1 person found this review helpful 👍

  • 5/5 Andrey K. 2 years ago on Google
    Lotte is hands down 2nd best hotel in Moscow after St.Regis, but far more convenient if you need to get to the City often instead of Red Square. Service is top notch, views are amazing
    1 person found this review helpful 👍

  • 5/5 Umid B. 3 months ago on Google • 8 reviews New
    Very Good Hotel. The service is on the highest level. The staff resolve any your requirements. Big thank you, Lotte Hotel management, especially Danil Pavlov and Anastasia Zhelonnkina. They are great. Strongly recommend.

  • 1/5 Julia A. 3 years ago on Google
    Unprofessional staff that want to charge you for something they can’t explain. Doesn’t cost this money. There are much nicer places in Moscow to stay in. I was very upset.
    1 person found this review helpful 👍

  • 5/5 Delovaya K. 5 years ago on Google
    Enjoyed the stay very much. Great breakfast, nice atmosphere of a holiday during breakfast on Saturday morning with live piano. Good room service food and a nice room. Will be back and definitely recommend. Oh yes, good spa too...
    1 person found this review helpful 👍

  • 4/5 Anton I. 8 years ago on Google
    Great smile and great service at reception; excellent breakfast with lots of stuff to choose from. Room is a bit too ridiculously posh but you can sit at the window and enjoy the fantastic views. Bluetooth stereo system was helpful. Sometimes there are pretty weird people at the hotel though, with their bodyguards telling you to stay away.
    1 person found this review helpful 👍

  • 5/5 Павел �. 2 years ago on Google
    Best hotel in Moscow! Staff are extremely friendly and helpful! I recommend this hotel!

  • 5/5 Jason B. 5 years ago on Google
    A luxury hotel with great service, fine amenities and good location. Have stayed in this hotel several times and every time have had a grand experience. An interesting cross section of people stay here on vacation and business so fun to people watch. Their breakfast buffet is amazing. Multi-lingual staff are helpful and courteous. Heated marble floors are nice in deep winter. Good location near new and old Arbat, subway or metro station nearby, walking to Red Square, Gorky Park and other destinations. Certainly a hotel to return to time and again.

  • 5/5 Paul L. 5 years ago on Google
    It is very conveniently located from US embassy- just across a Main Street. I always use their business class room - room with business lounge, fitness club and concierge services. The staff are trained just like main Lotte hotels in Korea and so friendly and helpful. Business lounge is like an oasis for business travelers in big city dessert - quiet and relaxing and it offers tea / snack time in addition to breakfast and dinner services. These services are all inclusive and way more economical than other options. Since I only get a bill with room rate, it is straightforward for travel expense accounting. I highly recommend to business travelers who need to focus on business rather than other things.

  • 5/5 Tristan P. 5 years ago on Google
    Lotte is an epic hotel. INCREDIBLE breakfast buffet. Best I’ve ever seen. The night-sky pool and jacuzzi were beautiful, plus a fresh and clean sauna. The bed 🛏 was so comfortable. Service was amazing overall. Especially at the buffet. It was so nice to be there on our honeymoon and we would love to come back to Lotte and Moscow.

  • 5/5 Irina N. 2 years ago on Google
    Stuff is extremely helpful and friendly. A real 5 star service! Brilliant breakfast. Indeed the best hotel in Moscow. Thank you for the lovely stay!

  • 4/5 M. G. 4 years ago on Google
    If you look on the web, the hotel is placed in the top 3 of the best hotel in Moscow. I am not really a fan of the architecture but the service quality is just outstanding. The hotel provide as well some great facilities inside. On top of the outstanding japanese restaurant Megumi (down stairs) there is a pretty good cafe\restaurant aside the lobby too with a very good choice.

  • 5/5 Milko G. 4 years ago on Google
    Highly recommend! High class hotel with high class service. The staff is brilliant at any position. They even manage incidents with fast, smart and polite actions.

  • 5/5 Voka B. 3 years ago on Google
    There are 5* hotels and there are 5* hotels. One of the best 5* hotels I’ve ever stayed. Always friendly. Always smiling faces (we all know how hard this is sometimes). Top Service. Top Location. Top notch breakfast. Everything top what comes in your mind. We used to stay at the Kempinski Baltschug but Lotte is way better!!!

  • 5/5 ericka c. 3 years ago on Google
    If anybody out there is looking for great deals for hotels and resorts head to ʜᴏᴛᴇʟʙᴜʟʟʏ.ᴄᴏᴍ booked a hotel on there and they had the lowest rates just about anywhere! If you like good places, then you will like Lotte hotel, but if you love good places, you will love Lotte hotel Moscow! A true 5* hotel of such class, also of the staff, is hard to find these days, anywhere in the world. I cannot wait to go back!

  • 5/5 Matelda B. 2 years ago on Google
    Beautiful hotel in a well served area of the city Great weekend breakfast buffet

  • 1/5 M A. 2 months ago on Google • 2 reviews New
    I had an extremely disappointing experience at this hotel. The receptionists were not only rude, but one attempted to overcharge me by adding 50,000 rubles to the room rate. Thank goodness I had printed my booking confirmation to expose their deceit. The concierge, a blonde man with glasses, was equally unpleasant. He displayed blatant racism, treating Arab guests rudely while showing preferential treatment to European visitors. Moreover, he walked away mid-conversation to attend to other guests, displaying a complete lack of professionalism. I strongly advise against choosing this hotel. Additionally, the exchange company affiliated with them stole 10,000 QR from me, conveniently omitting any record of the transaction on paper. The receptionist even joined in mocking me when I confronted them about the theft. Sadly, it seems this dishonesty extends to other guests, as another family was also robbed of 10,000 Dirhams. Avoid this place at all costs.
    2 people found this review helpful 👍

  • 2/5 Andrei T. 3 months ago on Google • 1 review New
    I've been wanting to write a review for a long time, but I didn't have the free time. This year, at the invitation of colleagues from Moscow, I visited this hotel, the presidential suite. I designer and see the nuances. This is a very expensive room, but the bathroom looks terrible. The flushhandle on the toilet is missing, the handshower are different.


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