Dollar Dealers - Pawnshop Henderson image

Dollar Dealers - Pawnshop Henderson

Pawn shop

πŸ‘πŸ‘ Apologies to the lovely Kath who served me for only writing this review now. I came in to sell a diamond ring and was served by Kath who was such an amazing sales rep. She was extremely friendly, patient and knowledgeable and even went the extra mile to educate me on how to inspect diamonds for fut... People often mention service, customer, great, item, Henderson, store, helpful, gave, recommend, deal,


Address

21 Catherine Street, Henderson, Auckland 0612, New Zealand

Website

www.dollardealers.co.nz

Contact

+64 9 666 0770

Rating on Google Maps

4.90 (388 reviews)

Open on Google Maps

Working Hours

  • Saturday: 9β€―am to 5β€―pm
  • Sunday: 9β€―am to 5β€―pm
  • Monday: 9β€―am to 5β€―pm
  • Tuesday: 9β€―am to 5β€―pm
  • Wednesday: 9β€―am to 5β€―pm
  • Thursday: 9β€―am to 5β€―pm
  • Friday: 9β€―am to 5β€―pm

Featured Reviews


Frequently mentioned in reviews: service (23) customer (13) great (11) item (10) Henderson (9) store (8) helpful (8) gave (7) recommend (7) deal (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Mubaarak M. 10 months ago on Google
    Apologies to the lovely Kath who served me for only writing this review now. I came in to sell a diamond ring and was served by Kath who was such an amazing sales rep. She was extremely friendly, patient and knowledgeable and even went the extra mile to educate me on how to inspect diamonds for future purchases. If I could, I would give her 6 stars as she made my entire sales experience so much more easier. Thank you Kath :)
    2 people found this review helpful πŸ‘

  • 5/5 Foreva F. 4 months ago on Google
    Today was a fast and easy experience.i was served by kat from henderson branch she was fast and efficient and a great character I will be back with the experience she gave me today no hassle quick easy πŸ™‚πŸ™‚πŸ™‚ Thanks Kat merry xmas
    1 person found this review helpful πŸ‘

  • 5/5 Katie H. 1 year ago on Google
    I went to the Henderson Dollar Dealers today, my first time in one of these stores... I had the pleasure of dealing with Nick. He was very informative and gave me great pricing on my items. Definitely recommend Nick and his team in Henderson!
    1 person found this review helpful πŸ‘

  • 5/5 MMKERSHAW 1 year ago on Google
    Absolutely handy when times are tough. Staff are friendly and offer great service. Recommend when you need that extra support as the terms and conditions are reasonable.
    1 person found this review helpful πŸ‘

  • 5/5 Rhiannan M. 1 year ago on Google
    Nick and River provided my sister and I with the best customer service we have ever experienced especially at a pawn shop. They were very fast and efficient and gave us exactly what we came for. Would definitely recommend to others and will definitely be back 😊
    1 person found this review helpful πŸ‘

  • 5/5 Troy M. 9 months ago on Google
    Five stars all the way. Nothing is ever an issue. Goods are always well packed. Communication is A1. Pleasure to deal with every time.
    1 person found this review helpful πŸ‘

  • 5/5 Carl P. 1 year ago on Google
    Awesome Customer Service! Always! when stepping foot into there store Big Shout-out to Leah for her awesome help was really appreciated for the help you gave! Thank you! Go The Henderson Team To Sell your unwanted goods you will never leave dissatisfied 😁
    1 person found this review helpful πŸ‘

  • 5/5 Meenal D. 8 months ago on Google
    Exeptional customer service. Always easy to get in touch with the team when needed. Bought a ring off them and its beautiful and got the package the very next day.
    1 person found this review helpful πŸ‘

  • 5/5 joe t. 1 year ago on Google
    Thank you to NICK at Dollar Dealers Henderson West Auckland for the outstanding customer service on closing a deal with me and providing 5 star professional WOW factor I Recommend this Sales Professional to all though's that are looking for an EXPERT in GAMING and more for anything you maybe looking for He is the GUY too see so Thank You NICK and your wonderful TEAM at Dollar Dealers HENDERSON whom I Recommend TOP Quality and Friendly Service THANK YOU VERY MUCH NICK From Joseph (CUSTOMER)
    1 person found this review helpful πŸ‘

  • 5/5 Mr P. 8 months ago on Google
    Customer service was excellent, the lady's there are very beautiful and kind. Cheers will definitely be back bargain with yous.
    1 person found this review helpful πŸ‘

  • 5/5 Monica T. 8 months ago on Google
    Excellent service. Really helped me out. Team is awesome πŸ‘Œ
    1 person found this review helpful πŸ‘

  • 5/5 Rowan C. 8 months ago on Google
    I recently purchased an item I found on their website, Kat from the Henderson branch was super helpful and made the trade a breeze. Happy with the quality of product, received as described. Recommend to all.
    1 person found this review helpful πŸ‘

  • 5/5 Monika C. 1 year ago on Google
    Love a bargin with a place filled with happy helpful staff? Then head here! Love that im always greeted so warmly. The team so helpful and understanding πŸ‘
    1 person found this review helpful πŸ‘

  • 5/5 LAZY P. 6 months ago on Google
    I'm a regular here, everytime I come by they always are helpful

  • 5/5 IH 6 months ago on Google
    Nick served me today and was absolutely amazing and knowledgeable with his craft. Definitely seemed like he owned the store with how professional and collected he presented himself. I’m way less stressed and he literally saved me and gave me a deal nowhere else would. He’s the best! Go nick!

  • 1/5 Graham R. 8 months ago on Google
    Went to the effort of bidding on one of there auctions , outbid n won said Auction paid for item only to have them contact me and say it had been sold instore how rubbish is this that they sell item instore during an Auction legally they have to honor Auction -grosly unfair that you win for them to sell item instore to someone else If an item is Auctioned should be pulled from shelf. I think someone went in and bought it deliberately at bigger price know it had finished online. NOT GOOD ENOUGH

  • 5/5 bellybean2304 4 months ago on Google
    Went in today with my broken and old jewelry expecting to be met with a low blow offer but surprisingly was offered exactly what I was hoping to get, plus a little bit extra. Katrina was very fair, helpful and just over all a delight to deal with ! While in store, I witnessed the other staff being very courteous and also fair in their dealings also . Lovely team you have there guys! I will definitely be making Henderson my first port of call in the future. Thanks again.

  • 5/5 Luca M. 3 months ago on Google New
    Was served by nick at the Henderson dollar dealers store, great service, great respect towards me as a customer and overall made my shopping experience a pleasure. Highly recommend experiencing the outstanding customer service in this store. 5/5 stars

  • 5/5 Joanne S. 4 months ago on Google
    Thank you Dollar Dealers. I got my bracelet the next day sent on the overnight courier. Fast & efficient & my purchase is in excellent condition. Will definitely trade again!

  • 3/5 Gary R. 4 months ago on Google
    Was contacted shortly after my initial email. Very polite straight to the point. But unfortunately I was told they did not accept my item, so it is what it is, thanks folks.

  • 4/5 Kristy A. 11 months ago on Google
    Got me a nice MK watch today super happy with the service the nice lady that served me even helped me & directed me to a good place to get my watch that I bought it’s extra links put on thanks again DD Henderson !πŸ₯°

  • 5/5 Kerryn L. 1 year ago on Google
    Super helpful, polite service. They go above and beyond to make their customers feel welcome and satisfied with their trade.

  • 1/5 Hillary N. 11 months ago on Google
    Poor customer service’s asked the question if they could guarantee that the item I was looking to purchase wasn’t a stolen item they said 100 percent they could say that it wasn’t a stolen product and when I challenged them on it and told them that they last item I bought came back stolen when I sent it to the agent for servicing and his response was yes I remember that. So dollar dealers a big πŸ–•πŸ–•how’s that for a review πŸ˜‚πŸ˜‚

  • 5/5 Leonie G. 9 months ago on Google
    Loved the service here! Amazing staff!! 10/10 so many good prices !!

  • 5/5 Ken I. 11 months ago on Google
    Best service best price in West Auckland!!!! Got offered $70 by cash converters came here and they gave me $120. Customer service is amazing and the whole vibe of the shop is on point. Lots of great deals

  • 5/5 Shana A. 1 year ago on Google
    Went here to purchase an item and I really have to say a big thank you to River who helped with my purchase..she was soo lovely to deal with..the other girls there were really friendly too so thank you all..

  • 5/5 Kairah S. 1 year ago on Google
    I always deal with the River. She has the most quickest and efficient responses and deals in store. She has awesome Customer service skills and is just great I recommend her to speak to when coming to Henderson Dollar Dealer's πŸ™‚πŸ™ very happy.

  • 5/5 Tiana M. 1 year ago on Google
    I had a really lovely woman who was so kind and literally laughed at all my jokes (MVPπŸ†) πŸ˜‚. Customer service was 10/10. I will definitely be back 😊❀️

  • 5/5 Jack M. 1 year ago on Google
    Great Experience here, staff have awesome customer service skills. Tremaine helped so much and gave me a great deal

  • 5/5 Julianne R. 1 year ago on Google
    Nick provided the best customer service in store. Very efficient, accommodating to my needs and super transparent about the processes of everything. Highly recommend going in store to see Nick 😊

  • 5/5 HHunting_ T. 1 year ago on Google
    Very friendly customer service, very fast and informative and all round great team

  • 5/5 Shannon H. 1 year ago on Google
    Amazing friendly customer service, appreciate the customer service from Nik very polite and helpful. Please give him credit for his and the teams hardwork. Highly recommended

  • 5/5 Michael C. 1 year ago on Google
    Went out of there way great customer service. Highly recommend

  • 5/5 Megan L. 1 year ago on Google
    Team here is so helpful. Tremaine helped me out real quickly. Got me sorted straight away. Real nice & respectful fella.

  • 5/5 Noelani M. 1 year ago on Google
    Awesome shop so much options with great prices. The stuff are just the bomb. Love it!! Highly recommend

  • 5/5 Bharani G. 1 year ago on Google
    Brought a rain/wind jacket today! The customer service was amazing by River and able to help with getting a better offer than expected price was slashed. Thank you River


Call +64 9 666 0770 Open on Google Maps

Amenities


  • Payments
    • βœ“οΈ Credit cards
  • Accessibility
    • βœ“οΈ Wheelchair-accessible car park
    • βœ“οΈ Wheelchair-accessible entrance
  • Service options
    • βœ“οΈ In-store shopping

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