I wish i could give it less than one star. So I went shopping with my mum yesterday, made our way to the checkouts where we was stood waiting for the longest time to be served, there was atleast more than 20 people waiting to be served too. We got served and then we walked towards the EXIT doors to leave. A woman walks through the EXIT doors so I said to my mum "I don't think she's allowed to walk in that way" that was all. Next thing I know this woman walks out the EXIT doors and shouts across the car park "what is your problem". I told her I have no problem I just don't think she should of came in through those doors. She then carries on screaming at me and she's saying "I work here so it doesn't matter to me", I said "if you work here then surely you know how to come in properly "and at one point her and my mum were face to face arguing. I went to go put my bags in the car, they was heavy and I had just spent £50 in-store. I put my bags down in the car, sat down and CLOSED the car door. Next thing I know, this EMPLOYEE rips open the car door and says "get out the car" like an absolute psychopath. I didn't and slammed the door shut. I assume she went back in-store and me and my mum went to drive off. Before leaving the car park my mum decided to go back in, she wanted to talk to a manager about what had happened. She went back into the store to find somebody, but the only employees working was two ladies serving, and the security man. I decided I wanted to stay in the car so I rang B&M customer helpline and I explained my situation to the lovely woman on the phone who couldn't apologize enough for what happened. Later I received an email saying they are going to launch an investigation and "Where necessary we will step up training with the individuals involved" which frankly is not enough for me. How are you going to step up training? I replied to this email expressing how I felt it wasn't enough, All I got back was an email saying "it will be investigated , due to GDPR it will all be kept internal" I'm so upset about this and I know for a fact I'll never be a customer for B&M again and I truly truly truly hope she gets dismissed for this. It's absolutely disgusting, all of my friends I've told about it don't believe it's happened and neither do I. You've lost a lot of business over this and I don't even feel bad for being a Karen about it either.

This chain have good locations, plenty of parking and just off main roads. The range of products is extensive, always something you need and didn't need.

Nice clean store, friendly staff but not all know what they sell. I had bought an item previously and needed more. With the seasonal moves ,I couldn't find it, so I asked a guy nr the tills who was replenishing shelves. He said they didn't sell it and never have. I wandered round and guess what, I found it ! Took a few to the tills and waved one at him. I appreciate that there are thousands of products in store, but this wasn't an unknown product. All in all, a good shop, plenty of choice, and free parking.

My local B&M PLENTY OF VARIETY. Some good prices but as with everywhere things going up on a regulat basis. Always worth comparing prices there though

Groceries, pet food/treats/accessories, homewares, DIY, electricals and much more at very reasonable prices. Some exact same grocery products are cheaper here than the major supermarkets.

Cheap items are great value, lots of household cleaning products,

Love b and ms staff so friendly and good prices.

Lots of stock at great prices. Great staff.