The standards of this site are terrible. Relaxation facilities like sauna and steam are always broken and the swimming pool is of really poor hygiene. Cleanliness standards have fallen massively since the last operations manager left. I tried speaking to the gym deputy manager who was quite frankly disinterested and very rude. Don't pay over £30 a month for this. Just not worth it.

TERRIBLE GYM!! Had a £1000 bag stolen of me from my locker a few nights ago, but when I told the staff they seemed to not care and just put a not working sign on the locker door. There is many other lockers that have been targeted in the gym and have been broken in to, even on the entrance the staff have put a sign recommending you to keeping your stuff at home or in your car. (IF YOU WANT TO GET YOU STUFF STOLEN COME TO THIS GYM)

not worth £40 a month, the facilities are always broken.

the hygiene of the gym is very poor and the staff do nothing about it.

most of the lockers have been broken into and I have heard multiple stories of the stuff doing nothing about it..

I've been going now since 2018 and at 1st it was great then after a few months I felt it was allowing men to shave in the steam room regularly. Bringing this issue up with the staff wasn't the problem but nothing was done about it. Unfortunately due to work commitments I couldn't change my time's. Then covid hit .... Since the gym has been fully operational the problem has got worse. I felt intimidated by these men who all shave themselves.....!!! It's absolutely disgusting and nothing was done about it. They don't have the steam or sauna hot enough and then to top it off only 1 jacuzzi now in operation to save money.. .!! But the fees hadn't been reduced. The standard of hygiene has deteriorated rapidly. Staff are friendly enough but to busy standing around reception and dealing with the issues of being a good gym.

What a pity - a clean, appealing and friendly environment overall has its reputation tarnished by low level of professionalism from swim staff. High turnover of swimming teachers for kids swimming lessons with new teachers frequently. No consistency for kids! Swim instructors also frequently unavailable for one to one private sessions despite high total payment for each lesson which is done in advance. The level of communication skills amongst swimming instructors at Nuffiled Gym, and, the need for a better system to ensure effective, fair and decent customer service in the interests of its clients and professional courtesy should be addressed by management!!

This gym is extremely expensive for what they offer. There are bigger and newer gyms in Liverpool where you could cover the annual fee with two months of Greens Gym (now called Nuffield). They don’t have enough machines in the free weights area and some of the equipment they have is really old. They have painted the walls and added a few lights but they would have to spend a lot of money to justify the price they charge. In addition, they would make it really hard if you try to cancel your membership. I would clearly not recommend this gym.

caught athlete's foot just from having a shower barefooted. the hygiene in this gym is terrible!!

£40 is a joke for this facilities in this gym!!

Since under new management this gym has continued on a downward spiral. The new manager Debbie the doormat is useless; she asked me what needs improving as if she cared and when I replied she was defensive and shut me down, very rude. She also barred my mate from there for nothing because he complained about the hygiene etc. of the gym With a new manager this gym could be great

The place is not what it once was, the gym is looking really rundown and unclean! It needs a full refurb, this gym will be left in the dust if their users try other gyms like JD gym, Which is much cleaner! For the price you pay for membership you would expect a bit of quality but at present I can get a better gym for half the price, several in-fact. Pool area unclean and shoddy, sauna is usually in bits, changing rooms are not very clean and wales look like they have been plastered in icing rather than plaster! This was such a good gym under greens gym!

after being member for nearly four years I observed few consistent problems which never sorted 1.gym is always cold and it has a terrible impact on my health 2. water from water fountains is freezing cold and you can't find any room temp water 3. treadmills are terrible old (old ones replaced by old ones) they are noisy and wiggly. pool is not clean enough. don't be shocked if you come across with the people who soak their flip flops in to the pool (the responsible person doesn't care about it even if you let them know) .

Not my home gym but used when visiting family. Comparatively to the Nuffields I have used previously this place is poor. Dirty, outdated and requiring a total refurbishment. Staff were lovely but this place need major investment to get it back up to standard.

To be fair we just joined me and my mate and we regreted it immediately the hygiene in this gym is really bad I'm actually worried about catching a disease that's why I don't use the jacuzzi or swimming pool 👎👎👎👎👎👎

Used to be a good gym but it's run down now. The sauna is never hot enough an the steam is always off, and 2 Jacuzzis are closed for the winter to save the owners money, also the showers an toilets never get cleaned an always smell bad.

Outdated Gym, no Air Conditioning, Old equipment. No Water in Sauna / Steam Area as doesnt work people drinking Shower Water!. Jaquizi freezing cold as they wont turn it on say its due to costs and closed other 2 Jaquizzis. Old Gym not worth the member fee

Was excited to join after previously attending as a guest prior to Covid. I should've really had a fresher look round. Equipment is dated and tired, heated jacuzzis switched off due to costs and the place just feels old and tired. Unless there's a drastic change I will be leaving once my contract is up. Seems a real shame as it was a great gym once upon a time. Staff are always great and friendly though.

I've been here since it opened under Greens . Great place then . Now the car park is run down . The same plumbing since 2000. The jacuzzis are now disabled apparently due to running costs . The pool is often being repaired and intermittently closed . The pool area is cold as is the pool water . Too cold in my opinion for children . The cafe closes at 2 but despite these cost savings the fees increase. The building is great it just needs a different owner now , it needs investment. How on earth can a gymn close it's jacuzzis. It's a total joke . .

Rundown (in need of a complete refit). One of the most expensive gyms in the city yet it feels like a budget gym. PureGym down the road has newer and better equipment. I joined years ago and honestly it’s sad to see how much this place has fallen from grace.

Fees very high for a jacuzzi that has cold water so that they save money. Staff on reception could be friendlier. Would rather spend less and just go PureGym beside them and not swim

Due to the change around they have done, there is now very little space for you to stretch, due to the classes they run taking up those spaces. The part next to the cardio equipment being the main part. Cardio equipment, including treadmills need updating. If you use one of the ones with the touchscreen displays; you’re lucky if this is picked up by the machine when you try to change speed etc. So it’s pretty dangerous if you’re running at a high speed and want to slow down. Joined as an initial member around 5 years ago, and equipment has never been updated in that time

Fell away from being the very best Health Gym and Swim club I'm the city over last 6 months. Members continue to pay memberment fees for a drastically reduced service. It is too easy to blame increased electric costs for the heating of Jacuzzis, showers swimming pool steam room and Sauna . Much of the equipment and other facilities have been in existence since the club first opened over 20 years ago, as charity that is well funded it's performance in Liverpool is well below what we pay for.

Terrible customer service, the smell is awful (actually stinks), extremely overpriced. Simply put it “The worst gym in Liverpool right now!”

Ignore the outdated bad reviews of this place. It's clean, efficient and there's plenty of exercise equipment. It's not the cheapest but has the facilities to warrant the price.

I've been going to Nuffield Health for over a year. They have a great range of equipment and the atmosphere there is very friendly and welcoming. I had PT sessions with Ciaran for 10 months and I would highly recommend him to anyone. I used to lack confidence and motivation in the gym, but Cairan was very friendly and helpful, and he's provided me with a strong framework to help me keep focused and achieve my goals.

Absolutely horrible gym and pool very disappointed,,, don’t try to go there at all if you go that gym you will see the bad quality! Not many machines aren’t available to use and very very cold gym you can barely get sweat!!

Absolutely fantastic facility. I've been a member for almost a year, but have really only taken advantage of everything the gym has to offer since quarantine ended. I've been a member of several gyms over the years, but Nuffield has really made me enjoy going. The class selection is plentiful, the staff do a wonderful job, the personal trainers are on point, the selection of equipment is ideal... I could wax poetic. As well, the safety precautions that Nuffield put into place post-quarantine have made for a safe environment. If you're looking to join a gym, this is the place to be.

Outside of peak time the weights section is never too busy so you can get a full work out in. Within the weights section it has 2x squat racks, 1x flat bench, 1x incline bench, 1x Smith Machine, 5x adjustable benches, 2 sets of dumbell racks and then all the weight machines you need and cable machines. So overall it has everything you need to workout but I wish it had a dedicated deadlift platform

It's not my cup of tea to write in this im joining in 3 months ago and and I'm just found and that Nuffield Health wanted money only off the costumer.jacuzzi not work a sauna sometimes no work because a roof leaking and loads and loads of crazy things

Love this gym very friendly staff very clean gym!! Nice atmosphere. I have been a member for a year

Good range of facilities, maybe due an update on some things The sauna could be cleaned more often as this seems to be busy so the floor ends up with pools of dirty water I don't use the steam room but others say it isn't hot enough and often has repairs needed The gym has good equipment and lots of weights but there aren't enough stretch mats so you have to do floor work and abs without a mat, I think this is something that should have been spotted by staff

Gym room is like a sauna. It's plain inadequate without any form of air con. Paid a tenner to enter so can't complain but never been to a gym so hot. Nuffield sort it out.

Love this gym. The first gym I've joined where I actually still go to, having joined about 8 months ago! You get what you pay for!

The gym is great and the facilities are excellent, however, a lot of the users really need reminding to clean up after themselves. Every time I’ve gone lately some inconsiderate has left USED chewing gum on the cross trainers/treadmills/bikes. I feel sorry for the cleaners having to pick it off. Countless people will use the machines and not wipe them down afterwards too, they seem to think because they’re not drenched in sweat they don’t need to clean it when they’ve had their bum and sweaty hands on it for 30 mins. It’s getting worse and machines can feel very grubby. I see people cleaning them before they use them and they shouldn’t have to. There needs to be a ban enforced on chewing gum (you don’t need it at the gym anyway) and some reminders to wipe down machines. Also make sure blue roll and spray is available at all times, sometimes it’s not and just gives the lazy ones an excuse not to wipe down what they’ve used.

Excellent gym. Great facilities and warm friendly staff. The monthly membership fee is fantastic value. Great place to train to keep fit and make new friends.

Harassed me and unethical. I joined this gym and had to move on due to needing a more conveniently located Gym. I cancelled my membership via direct debit and was bombarded with emails. They send you 15 emails every week anyway so it's hard to pick out which ones are important. It turns out I hadn't cancelled the membership properly, and I was just called today by a debt collector with an outstanding payment for facilities that I haven't used. He was threatening on the phone and extremely unpleasant, for which I hold Nuffield accountable. I am extremely disappointed and almost offended by the way this case has been dealt with. I will never go back here and even if I get my money back, which I highly doubt, the unethical harassment has been awful. The shop floor staff are friendly.

The new manager is doing a brilliant job in maintaining the gym to a high standard. Staff are friendly and hardworking.

I go to a Coffee & Chat group run by Incurable Wonderful on a Friday!!! There’s a Costa Coffee on site - it’s a card only payment!!! They have accessible parking & an accessible toilet/shower/changing area!!! We are able to access the pool/steam room/jacuzzi it is set out in lane swimming - slow, normal & fast!!! It is a lovely place & the staff & management are really nice & friendly!!! XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

Nice place, but they should upgrade with new equipment and open hottub jacuzzi

There is no other gym with complete facilities like sauna jacuzzi and swimming pool and reasonable affordable price in The UK like Nuffield health but its sad Liverpool branch is the worst one in compare to other branches of Nuffield health desperate to find a good gym in Liverpool

Great environment and good facilities. Slightly more expensive than other gyms but definitely a better environment, with a decent pool and good steam and sauna rooms. Get a free health MOT if you join - it's interesting information that can help you plan your training regime.

I usually go in the evenings and there is always loads of free machines. The ladies only gym is great for using the weight machines without feeling like a lightweight. The classes are great and so is the pool facilities. Overall the gym is really clean and has a lovely, relaxed feel and is great value for money.

Had a consult with a Physio practioner here, was fantastic. Provides everything and their exercises to follow-up with includes video... Gym here too is great, although weights area equipment is slightly dated. Their maintained very well, the cardio machines are modern. Pool area is great. If only it was 24hrs, would make it super fabulous... Btw; the staff there are polite & friendly.

Clean No riff raff Has swimming pool facilities Nice staff

Excellent Physiotherapy.

Lovely swimming pool. But gym especially in the weight area is tad dated.

Cleanest spa in Liverpool, but coukd be clraner .. like the walls in the steamroom are often slimy and the benches in the sauna need their slats screwing down. Pool v v clean ... crystal ... best in the area 👍👍

So much in favour of this gym - nice facilities, good cafe, friendly staff and users (mostly), range of classes, convenient parking. But sadly the bully misogynists who shave in the steam room etc are not confronted.

Loving the new spinning classes and watt bikes. Such a friendly gym too! Weights need a big improvement but Hopefully some more equipment will be sorted soon

Great gym, Jill in reception is really lovely and helped me a lot, went above and beyond to explain all classes and timetables. Really recommend it

Only used the pool, spa & sauna but nice clean facilities.

The best gym where I ever been. I love lessons, swimming pool, steam room, facilities cloakroom and everything there.

Weight area is limited, great cardio equipment and pool though.

Ignore the bad reviews below, yes it's a bit pricier compared to some of the Liverpool City Centre gyms but you get what you pay for. Easy parking, good clean equipment and changing rooms and the staff are helpful and friendly...

Joined last week and i have to say it's well worth the price...great equipment and facilities and staff are polite and professional, i would recommend Nuffield to anyone.

Value for money in my opinion...top gym and facilities

I visited on a free day pass and this is hands down the best gym I've been to. Friendly staff, nice building, working equipment, cold water fountains. It's also clean and well-presented. The range of resistance machines is better than most gyms and there's a LOT of equipment. I like that there's natural light in the building; as some places are just spot-lighting and no windows at all; this place only has that in the res/cardio rooms - whilst the foyer and pool have huge windows that get the sunset and plenty of sun (and you can workout there too). Pool was fantastic although a little busy at peak. Can't beat a jacuzzi post-workout. There's only one thing that I would've loved to see there; a free-strider. But the cardio equipment is pretty comprehensive otherwise and they're decent models too. If I could afford a membership I'd sign up in a heartbeat. But it's understandably costlier than competitors and I'm rather poor right now :/.

Professional courteous staff. Excellent land gym equipment, epic personal fitness coaches, great changing facilities and a wonderful clean swimming pool. Simply superb.

Dangerous place. Harassment and abuse by a member of the stuff to my partner. I'm wondering how this place is not under investigation yet.

I can't recommend this gym enough! I go every day Mon-Fri and do at least 2 classes, followed by a steam/sauna and swim. The staff are always really friendly, the gym and studio are always well kept and tidy, and when it's busy there is still enough room to workout so as not to feel claustrophobic. The pool and spa areas are always kept to a high standard (which I'm always keeping an eye on because I can't bear that sock fluff you sometimes see!). Overall, it's one of the best gyms I've been a member of (I've been a member of David Lloyd & The Racquets Club, The Village and Total Fitness). Highly recommended.

Very helpful staff who are always happy to help whatever the situation. The gym is on the upper floor and has a huge amount of equipment, plus a mini gym containing weights machines, and a free weights room. The swimming pool is a fantastic facility, and features three spa pools (a cool one, medium and hot), spa and sauna. Would recommend.

Joy was amazing can’t thank her enough.. really helpful.. new manager is brilliant

Been a member for over 6 months now, this is a small but great gym in a location that is very convenient for people who work in the city centre. Not as snazzy as David Lloyd but then the price reflects that. The equipment is in good working order and the pool is usually pretty quiet. The staff are all really friendly and helpful and the PTs are really excellent (especially Aaron who really knows his stuff).