little bit pricey but worth it in my opinion. always clean wonderful staff and facilities and overall a really pleasant gym experience. it's never overly busy if you go at the right times and there's pretty much always a spot free for me to do my workouts. not to mention the great pool and sauna for you to use. Great place and I would definitely recommend

Was in the car park early on a Sunday morning to collect my son. My wife and daughter didn't even exit the vehicle. I nipped in to let him know we were there and as usual it took 10 mins to find him. we were in the car park for 13 minutes in total..... today we have been issued with a £100 fine +£10 from my leasing company. I will never ever give DW Sports or SPorts Centres my money again. Absolute money grabbing swines of the highest order.

I'm a starter but had previous experience. The facility is convenient and got everything I need with a bonus swimming pool.

Fitness First is a great gym full of all the kit you could need for strength, fitness, cardio, classes, squash courts and a relaxing pool, jacuzzi and steam room area. It is a welcoming place with staff that all want to help you succeed (including myself!) and we are here for you to ask questions. Shout out to the main man and lady Curtis and Alison who are both such valuable parts of our gym, always keeping it looking impeccably clean and a nice environment for everyone. I’ve been a part of this gym for over 16 months and I have worked with some amazing people and clients that have now become friends. Try new classes, request info on PT sessions, ask for advice and someone will be able to assist you. Welcoming and friendly. Laureena @fitnessbylaureena Personal Trainer & Online Fitness Coach

Been a member of a good few gyms now and this one hands down is the best in Wigan. Particularly since its had its renovations. I'd take the opportunity to say there's a few aging bits here and there that could do with a good scrub or the odd tile replaced etc but overall really well kept gym.

The gym itself is OK, but very weights centric. At certain times of day there are dozens of children running around the corridors as they have swimming classes (avoid the pool at these times, it gets crowded) They also very evidently allow male members to use the female changing rooms. The worst thing for us though were the reception Staff. One of the young women literally turns her back whenever we walk in and another male continues playing on his phone. Glances up then ignores you. Neither of them ever welcome you. We are two elderly women, so are, probably invisible! Now left and attend Bolton. Much friendlier :)

Good accessibility for wheelchair users. Large changing rooms and showers with seats, very clean. No shower chair so you need to transfer to a wall mounted stool. The shower head can be removed and held. Wide entrance for chair users and automatic doors to enter the building. Unsure of whether hoists are available and there isn't a changing places toilet.

They are only interested in getting your money to make DW as rich as possible.

I think this place is a joke. I was refused a pad lock when i needed one and told not to worry bye the staff and that nothing ever gets robbed from here... then while I was in the pool a person wearing a red t shirt was seen in my locker,, I later realised that £360 was taken out of my wallet and my wallet was put back in my pocket..... and the gym has done nothing to help after putting me in this situation. They say there not even able to check the cameras

This is a great gym , all staff are friendly and helpful , I did a class with Liam , he was fab, I'm deaf and he used his phone to tell me instructions when I couldn't hear ! Really good of him , and a great class , trax he was a great trainer and really knew his stuff !! I've done rox and body combat too which are good , the pool and steam room are good and the changing rooms spotless (as is the gym floor!) they also have a good selection of protein products near the reception !! All staff are really friendly and work tirelessly, another mention to Nic who translated class instructions for me today also in Rox!

The staff are great at the gym. The gym had a part refit last year but the swimming area just had a cover up. This area has been lacking. A jacuzzi that is 25 years old and is constantly breaking down or cold which I have complained about for 6 months. On Saturday the pool, jacuzzi and steam room have been closed down with no date of reopening. These are the only things I use every day. Fitness First head office need to replace the jacuzzi which they should have done a year ago and fix the heating issue once and for all. I am on a 12 month if things don’t change I will need to leave. Fingers crossed they do. All I here is people thinking of doing the same.

Overall this is a good gym. Great selection of cv equipment and free weights. Not many kettle bells though. The Gym is well lit but tv channel selection is a turn off why are they there? Use them or lose them? I don't want to watch antique road show on a work out for example. The changing rooms though are a big let down especially shower area. No spin dryer, and they just feel dull and damp. Not as clean as total fitness. Finally no cafe would love to have a protein meal after and a sit down.

Newly refurbished but the staff need refurbishing too! Rude to my wife and daughter. Oh and no kids allowed apparently. Something about kids do not have the bone structure to exercise but they then proceeded to recommend a personal trainer for her instead. Refused to cancel our memberships because we was outside the 10 day cooling off period. Even though we was told in the 10 day cooling off period that kids are allowed - we would just have to pay separately. Spoke to everyone involved with fitness first and the response only got worse with each new person. Head of customer service was like a robot. Would not recommend to anyone. Supposed to be building a community but then that's how they treat there community.

The gym is looking a bit dated needs some updating the pool is great

Pleasant staff, now got Costa coffee bar, all classes are very good , pool great, facilities ace, got everything you need in a gym what more do you want..

Repairs take weeks. A lot of the equipment is from the old fitness first very old and as for replacing weights if PT'S dont do it with there punters then ordinary members won't .

Due to a change in circumstances I cancelled my membership in June after a 12 month contract. I have been contacted by debt collectors chasing payments for the months of August and September. Contacted DW and nobody is available to aid me with my query. Will not be rejoining in the future.

Always helpful staff just ask. Needs an update. But has great swim training pool, jacuzzi and starry steam room inly gym around that has all this

Good,but changing rooms could do with being updated

It really needs a refurbishment, but the staff that work here are absolutely lovely and the best One ever encountered at a gym. Great place to exercise and keep fit, with awesome classes (Paul, John and Sarah's spin classes are awesome).

Trained for first time after lock down . Staff have done fantastic job of making everyone feel safe .All staff professional whilst maintaining that Friendly approach . Well done all

The gym keeps a very good cleaning regime with many cleaning stations for users. Appropriate signs are displayed and staff are friendly! Would recommend!

The flagship branch of DW and wouldn't go any where else.

Great gym, great staff and friendly atmosphere! love it! best gym in wigan! love the bootcamp classes with Nikita! a variety of things to do from the fitness menu too! would 100% recommend this gym from beginners to athletes it has something for everyone!

Lockers haven't been cleaned in over 8 months 4 members of staff told they're filthy including a manager. Still not been cleaned since at least October. UPDATE: I gave my notice in last month as I refuse to use filthy facilities. Told them I was leaving as lockers haven't been cleaned in over a year. They didn't deny it and just said I don't know what to say, I'll pass it on to the general manager. I won't ever be returning. The photo is the same stain in the same locker for 13 months. I'm pretty sure it would wipe off with some dettol. It had a public hair in the sticky mess at one point.

Visited here on 12/03/2022 and have to say that after my last time here the gym has been completely refurbished - which has been a long time coming! The inside is incredible - great range of new equipment, including 6 squat racks, more dumbbells than you can shake a stick at, and really funky lighting. Studios have all been done out with new flooring and lighting to make group exercise even more fun - I would definitely say that this is the standard for most gyms to meet. Male changing rooms have also been spruced up and include a combination of shower cubicles and open showers - a massive improvement on what was there previously! Definitely worth a visit.

Great gym. Friendly, clean. Well kitted out and the staff are very friendly/helpful. Ash, Joss, Luke to name a few have really help me settle into the gym and assist with any issues/tips/advice needed. Highly recommend 🙏🏻

Great gym! Went on a day pass and was welcomed by Jodie and Natasha who were so friendly and helped us out with everything we needed. Gym has every piece of equipment you need for whatever kind of workout you want to do. So many cardio machines including new rowers, ski erg and assault bikes. There’s a great pool, steam room and jacuzzi and everything is clean and new. Thanks!

The staff are extremely welcoming and friendly. Also going out of their way to assist members with any of their needs. I highly recommend this gym to anyone looking to improve their fitness in a friendly and welcoming atmosphere. The equipment and machinery are always maintained to a high standard and clean.

Staff are always very friendly and helpful making the atmosphere very comfortable. The refurb has made such a difference to the gym as the amount of equipment on offer is much better than the last gym I was a member of and means that you rarely have to wait to use something.

fantastic covid processes, club is really clean and very spacious, very impressed with covid protocols and I feel very safe, a great gym with great equipment and people - definitely the place to be

So much better than when it was DW. The layout is much better. I'm a bigger girl trying to get fitter and lose weight, and having the free weights in the centre of the gym rather than a side section that ends up the designated 'mens side' makes me feel a lot less conspicuous. The music is great too. I don't need my own headphones in. A really great atmosphere with really high quality equipment.

Really warm and friendly gym. Members and staff are all lovely and equipment is high standard. Would definitely recommend

Very professional and helpful staff. After my return from Covid I feel all measures in place are sufficient making me feel safe to attend the gym. Staff are constantly cleaning equipment, I'm also loving having the classes back creating a great gym environemnt.

Good gym very clean good sta FF glad to be back

Great gym, has had a refurb since the last time I was there. Friendly helpful staff. I have 2 negatives one the shower and toilet area could be cleaner. Ladies shower’s there’s hair everywhere and my other negative is the cafe is gone. Which is a shame

Visited the gym with a view to join Very impressed great modern clean facilities and welcoming staff . Not to big which i like too . I joined on the day as i liked the vibe that much . Elisha one of the pts was very knowledgeable and made me feel at ease . ive Only tryed the Aqua so far but i loved the classes and felt i got something from them . The timetable looks good and ease to book . Looking forward to continuing my fitness journey and starting my pts There are many gyms nearby my home but I chose fitness first as I felt more of a personal experience

Receptionists super friendly and the gym seems really nice, I go for the pool as I teach baby and pre school there, the pool is very nice and there's always someone about to help. The changing rooms are huge with a little play cage for little ones while parents change so they don't do a runner

A really friendly gym, the staff are always available if you need any help. Nics classes are brilliant and he makes them varied and fun. The selection of cardio machines, free weights and machines means you’re not often waiting to use any of the equipment. The changing rooms are big and always clean.

Great gym coupled with a motivated atmosphere. I was signed up by Alicia Jones who also shown me around the gym and helped me with any questions I had. Would highly recommend for anyone thinking of joining.

I highly recommend Fitness First Wigan. The facilities are modern, clean and spacious. They put on a variety of great classes like Yoga, Rox & Body Pump. There is ample free parking for members which is helpful. Most of all, the staff are always on hand to help, with a smile. Shout out to Nick, Alicia, Jess (x2), Elisha, Jodie, Kieran & Liam to name a few!

Honestly, i do enjoy this gym, the staff are lovely and on the training side of things the equipment is all great. The big let down of this place is the facilities onward of the changing rooms, the showers are quite disgusting for the most part, the wet areas beyond that are usually falling to bits and unclean. Writing this in hopes that someone does something about it.

Good variety of equipment and classes but some equipment is very old and in need of replacing. Also the swimming pool is used for children swimming lessons at weekends so it is nearly impossible to find space to swim. Jacuzzi is frequently broken and has poor jets

sauna / warmpools open and close when they feel like it. Loads of other gyms in wigan a lot cheaper and just as much equipment. Place is a rip off

Dw fitness first has something for every one , the staff are friendly and very helpful . The gym is very clean , also has Good range of group classes to choose from also aqua in the pool or enjoy a spin class , les mills body pump class not to be missed . Then enjoy a chill in the pool or steam room and not forgetting the lovely spas , also great for making new friends everyone is so welcoming and helpful , also love having a chill with a Starbucks coffee from the lovely fresh coffee machine in there cafe lounge definitely 5 star facilities and a warm welcome

Came today on a day pass to try it out . Staff are very polite and friendly, the man at the reception and older lady ( didn't get their names ) were very welcoming and showed me around , the gym has everything I need and it's a perfect location . Will be now signing up for a contract . @Dw Wigan , you have great staff 👍

Just joined DW and really happy that I did. A large range of equipment to use and a pool. All very clean throughout, covid rules adhered to and friendly staff.

Clean, quite, access to swimming pool and professional help desk.

All you need from a gym

Great weights room and cardio section .A well varied "keep fit" area with boxing bag and T-Rex straps, the pool is always good, if anything the gym is let down by no social area ie. coffee shop and the changing rooms could do with being brought up to the stanndard of say, Morecambe gym....

Blonde hair girl 15:35 working on the 12/9/2019 working in reception very rude women doesn’t say hello and very ignorant looks at you in disgust looks miserable all time doesn’t great you or say hello Also make you feel your not wanted here specially the look a got from her Not how to welcome costumers who’s paying for a member ship

Great gym, great staff and great equipments

Reasonable local gym

Need to be renovated , and better cleaned

Next to Ninja Warrior

My local gym i visit 6 days a week without fail.

Very good gym

Never any Disabled spaces. Taken by non blue badge holders. Staff do nothing to help.

Great place

Its ok nice little pool

Its getting me fit and slightly slimmer

Decent

Great customer service and fair amount of equipment.

Been going off and on for over a year now due to family holding me back! But it's great here. Everywhere is clean and everything works. Had my first Personal Trainer session with Nicola and she was fantastic. With the membership I have it allows me to have 2 free PT sessions and I can attend any class I want for free. So I usually do bootcamp sessions in the morning around 6:30 and they're brilliant. Just booking my 2nd PT session and looking forward to making some difference in myself!

Reece was very helpful with me and it was late on in his shift he helped me to untangle some equipment I wanted to use and was a friendly member of stars :) thanks Luke.

Great gym! Great customer service, always helpful! Great classes and great atmosphere.

I came in for a club visit the other week and was shocked at how good this gym really is. I was shown around by Ash who know exactly what he was talking about and reassured me as i was a little nerves coming back to a gym after a injury made me stop using gyms for awhile. I defiantly recommend this gym and cant wait to see what it becomes in the near future.

Great gym with a fantastic atmosphere, loads of different weight machines and cardio machines with full use of pool, jacuzzi steam room after a session. Best gym in Wigan.

Brilliant swimming pool steam room, weights treadmill, bike ,m/c it's got everything ?

Great gym, atmosphere is always great. The gym is always cleaned to a very high standard and follow all the Covid procedures to a very high standard would defiantly recommend.

Good gym, the equipment there are great, swim, steam room only shame no sauna but that's minor, I like it here

Great gym.good value.. great staf

Great value for money with a well equipped classes and a pool.

Nice pool and turkish sauna.

Best gym in Wigan and with the recent major refurbishment it is the place to be! Staff are great and would highly recommend 5 stars!

Nic and Alicia who were on the reception this morning were so helpful and welcoming, they instantly made me feel settled which set me up for an amazing workout with the high quality equipment provided in the gym. You can straight away see how much the staff care for the members, can't fault any of them at all. Everywhere was also really clean. Really would recommend this gym to anyone.

Really disappointed with the classes recently. Very few classes at night. Sometimes there are no classes at night. The classes that are on are too early, a lot of people work 9 to 5 therefore unable to attend the 17.15 classes. They should be put back to 17.30.

Excellent gym, would highly recommend. All staff are extremely welcoming and helpful. On my day pass I was greeted by Alicia Jones who was a great help with everything, she carried a warm smile that never left her face, Looking forward to joining.