Over £55 a month for a full membership, not what I expected at all I'm afraid. Every time you go near the pool area there are children's swimming lessons for hours and hours, class after class, which means the car park and changing rooms are also constantly full with parents and children. Parents constantly peering through the windows, in and out, collecting the kids after each lesson. Trying to navigate around the pool to the Sauna, Steam room spa bath and seating areas becomes is simply a nightmare. Men and Women in the pool area are expected to be afforded some privacy whilst in bathing costumes and this is obviously not possible with the swimming lessons. This is not what I expect from premium priced leisure facility. Many other members saying the same as the lessons are getting longer and longer on virtually every day, at peak times too. Something needs to be done. Local community leisure centres are for children's swimming lessons, not private gyms. Seems to be a simply a money grabbing exercise which if not halted will eventually be the end of the Gym as there will be no members.

Went back after cancelling years before, a decision I regret. Swimming area hasn't changed for years and needs updating. Gyms area isn't that big compared to other well known gyms and the equipment needs updating and especially the decor. There are cheaper gyms that are more appealing. To top it off I added my 6 yr old to my membership for swimming as I knew I was taking him twice and worked out cheaper adding him for the month, which i later find out without them saying that he was now in a 3 month contract that even though they didn't tell me I couldn't get off. Would have been cheaper just paying in twice. Rip off and would recommend David Lloyd, or dedicated super gym.

It is no longer a relaxing place to go as there is none stop screams and shouts coming from the swimming lessons. Also parents watching threw windows. Not at all relaxing anymore and have spoke to a few other members who are considering leaving due to the noisey swimming lessons at every hour of the day. Also expect to only be able to use a 1/4 of the pool due to swimming lessons.

Been going the gym for atleast 4 years now. There was quite a turnover in staff of recent but now they have the balance to perfection. I go of a morning so I don't see all the staff regularly. Three guys who stand out for me who work there are Tom, Adam and John. All stop and have a chat and are really top people and a credit to the company. Adam for me has a wealth of fitness knowledge with competing in the past. Always offers advice and answers any questions I have to do with improving my physique.

A little pricey but if your using the rewards scheme and going alot then it's not to bad. Jacuzzi steam room and sauna is good. The pool can get busy and quite small for lane swimming.

Really friendly gym and nice swimming pool. The staff are friendly especially Carolyn who is very friendly and helpful.

There is everything you need. Clean and tidy gym, friendly team and very nice swimming pool.

nice place lovely staff make u feel welcome x

Price is very high £20 for adults and £10 for kids staff very snotty and very critical not a nice place to go this was just for a 2 hours swimming then staff huff if you dont have your own pad lock for the lockers and just say you will have to leave them open with all your belongs in them would not recommend

Used to be good years ago but all the facilities and equipment are dirty or broken and they have the nerve to raise prices of membership. Don't know about the ladies but the men's lockers are full of questionable blokes talking about drugs. Just gone really down hill. Oh and if you try and cancel you pay for another 3 months £160 to leave.

I didn't visit the gym but did use the pool. The pool itself is fine, but I noticed some of the floors didn't look like they'd been cleaned since the last change of management, however many years that might have been...

Been on and off here for years as ive always lived in the area. Its the best its ever been in there. Still stuff to be refurbished but big changes have been made. Staff are really friendly and always have a smile for you.

If you're looking specifically for a "gym", you should look elsewhere. There're many other gyms that are less than half the price yet have much better equipment and changing facilities.

Clean, good quality equipment. 25m pool, steam sauna jacuzzi. Helpful staff

Good decent gym for the money, staff always friendly.

Arrived from Leeds to Liverpool want to use gym and swimming pool with my membership card but been told they dont have padlocks left so my belongings i can left on reception but I need to change first then bring my belongings on reception and after gym to swimming pool same procedure Now is 2023 cmon guy do something Get 1000 padlocks for 1£

Excellent place to relax ,staff are all very approachable & pleasant. Cheese & wine organised by Rachel & Quiz nights are superb .Rachel is a brilliant host always smiling around the village offering advice on membership & activities. A must place for membership or just a social event .

Great equipment and everything you need there to get fit in a lovely environment. Spotless everywhere and the pool and sauna is great.

Lovely place , bar staff welcoming and pleasant. Food was also really nice . Would definitely recommend. X

Although it is a very good and promising gym, I have to admit that the building and facilities have been neglected. The ool needs proper cleaning (most of the times you can see "items" on the bottom). The walls need refreshing paint as they are starting to peel off. The parking street has too many holes and needs fixing. The staff in the pool tries to maintain a clean environment, but the company needs to do something bigger than this. Also, most of the days, something is not working.. it might be the hot tub or the sauna or the steam room.. and the temp of the hot tub is not always hot.. a few times is actually very cool, which makes the whole thing pointless...

Great pool area, really nice sauna and steam rooms, cold plunge shower and poolside jets to enjoy. The recent fresh paint throughout has improved it too. The staff are lovely and really helpful. Update: a new jaccuzi has been installed!

Visited the gym and pool. Was greeted by Tracy on reception who was very helpful and professional. Also Oliver on pool was helpful at answering questions I had about facilities. Will be visiting again soon.

Lovely pool and spa area, gym is good and great variety of classes, staff are always friendly and helpful especially Carolyn on reception and memberships, always freindly and helpful.

Recently joined. It's reasonably priced gym with adequate equipment and pool. It does look like it could do with an upgrade, refurbishment and lick of paint.

Brilliant customer service from Carolyn who helped me in the gym and with any questions I had. 5 star rating all round

Became a new member last week, lovely gym and pool and very friendly staff especially Carolyn on reception who was very helpful and sorted my membership nice and quick

Great gym. Well laid out. Plenty of happy staff who are willing to help you or offer advice. Carolyn is super efficient. Nothing is a problem for her. She is always smiling. Brogan, the new manager, is always on hand to help. Thank you.

This gym is the best, I visit most days and I absolutely love it. The staff are fantastic. Shout out to Brogan, so friendly and welcoming, also to Caz, helped me so many times, nothing too much trouble, would definitely recommend.👍👍👍👍

Very good and friendly gym staff are well trained nothing is to much trouble for them must thank Carolyn for showing me around the gym and explaining what the machines are for. She trains on the machines herself which is plus

Been a member of this gym for over a year and absolutely love it, staff are amazing especially Carolyn on reception sorting out my membership issues with having an injury 👌

Worst gym ever. Definitely won't be renewing my membership. Carnt even have a proper swim.

Thankyou to Carolyn dean for setting me up my membership I can’t wait to get back into my fitness again! Thankyou Carolyn xx

Great facilities, equipment and pool, jacuzzi and sauna facilities

A good selection of static equipment but feeling very cramped at the moment. It's expensive for what it is. Very run down and scruffy. Staff are trying their best and are very helpful. Gets quite busy in the evening where people stand and have a natter

Great gym. Great staff. Excellent personal trainers especially Adam Davies. Overall fantastic

Fantastic Gym and Great Staff! Ellie with the brown hair is excellent and extremely efficient on the front desk!

Excellent gym and thanks to PT Adam Rhys-Davies for great advice

great gym, lovely staff!

They have got it working perfect social distancing cleaning products for machines everything good

Well equipped gym, good sized pool, steam room, jacuzzi and sauna. A sports bar on site where you can catch live sports events. All in all ticks a lot of boxes.

Nice gym good food

boss gym

I tried to cancel my membership from September. In January I went to gym to cancel from them so I called cancelation team in January and I should pay last payment in February. Unfortunately in March they charged me again and the gentelman said there is no cancellation on the system. Lol. Beware of this gym as this is the worst service I ever got in my life.

Enjoying the pool and classes. Great to have the jacuzzi back up running.

The pool was so warm, lifeguards around all the time and nice and clean.

Son has swimming lessons here the place is always clean and the swimming is one of he better ones in the area

Freindly place to train 💙

Take my grandson on swimming lessons. He loves it.

Went for my booster jab, very good efficient staff. Quite busy though

Facilities are OK, if a little tired. Recent refurb on the changing rooms didn't make them any better, or worse. Pool is good when it's hot, but is usually a standard temperature, which is cool, but perfect for a good swim. Staff are mostly friendly although front desk gym can be a little abrupt and not always as attentive as you would expect for a hotel with a reputation built on its slightly posher marketing. Hotel restaurant is good for the carvery on a Sunday!

Lots of "Kidda lars" on their phone pretending to use equipment... No

Great staff all very friendly 👍 Great facilities..qualified staff very helpful 👍

Excellent staff and facilities a friendly gym.

I just want to give a massive shout out to the Manager and staff at the Village gym in Liverpool. They always go the extra mile to ensure that they provide excellent customer service and if they can help they will. The friendly welcome and inclusive atmosphere that I experience on each visit keeps me coming back for more. Thank you to all the team. I visited the gym again today in a work capacity as support for adults who have additional needs the lovely welcome we received and the extra care that staff gave us was just brilliant and a massive thank you to Sophie poolside who made sure that the experience was fun and everyone felt included and valued.

Excellent customer service, good rooms and brilliant gym, pool and spa

Clean well stocked fitness centre, I especially like the pool and sauna. Very good virus precautions in place. The staff are friendly especially Rachel who gave me all the information I asked for.....