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  • 1/5 Tarnya J. 1 year ago on Google
    Wasn't very good staff a bit rude accused for stuff we didn't do , Β£ 55 a night no heating on , shower cold wouldn't stay again
    2 people found this review helpful πŸ‘

  • 5/5 Jayne P. 1 year ago on Google
    Nice welcome and greeting at the bar, easy check in, great location lovely bar area and friendly helpful staff. Room was comfy and on the first floor so easy to get you.
    2 people found this review helpful πŸ‘

  • 5/5 McK 11 months ago on Google
    We stayed at the hotel for four nights and were pleasantly surprised. Our room with 3 beds was very clean and equipped with everything you need. The hotel has a great location in a street with some pubs and restaurants. The beach and sea is also just a few metres away. Liverpool is easily and quickly accessible by train or taxi. The pub under the hotel is also cosy and we met great people. We would definitely recommend the hotel and book it again ourselves.
    2 people found this review helpful πŸ‘

  • 5/5 Peter B. 2 years ago on Google
    A really lovely place to stay, with a warm welcome from the staff on such a stormy night. Lea, the lady who checked us in, was lovely and was very helpful too. We'd definitely stay there again on our next trip to New Brighton.
    2 people found this review helpful πŸ‘

  • 5/5 James C. 9 months ago on Google
    Great location for the Floral Pavilion or the beach area in general. The room we stayed in was very clean and smelt fresh from the moment we walked in. Comfy bed and plenty of tea/coffee in the room on arrival. TV in the room if you need it and the WiFi is free and good speed. Staff downstairs in the bar are very friendly and welcoming, Ray in particular didn't seem to stop plus he even found me a parking space right outside! Nothing was too much trouble. The food was very good. We had the fish and chips. The batter was crispy but not greasy and there was plenty on the plate to satisfy. The bar itself is big with a good variety of beers and spirits. The road outside is full of bars but once inside our room we couldn't hear them. Breakfast in the morning was lovely. All the food and drinks were reasonably priced. I would definitely stay there again and highly recommend it.
    1 person found this review helpful πŸ‘

  • 5/5 Pat B. 1 year ago on Google
    Booked a show at the Pavillion and an overnight stay in the hotel. Warm welcome from Leigh and clean, spacious comfy room. Good night's sleep and ideal location for a walk along the front. Looking forward to a return visit in the future πŸ™‚
    1 person found this review helpful πŸ‘

  • 5/5 Sharon M. 2 years ago on Google
    Lovely place been a few times staff are always pleasant and friendly. Nice atmosphere and always spotlessly clean. Would recommend to anyone.. and same goes for the rooms too if your looking for somewhere to stay πŸ‘
    1 person found this review helpful πŸ‘

  • 4/5 David H. 2 years ago on Google
    Stayed for 1 night, rooms very clean, bed comfy. Place getting back after covid so no breakfast but cafe just across the road. Got back after a meal to find the place buzzing, great atmosphere.
    1 person found this review helpful πŸ‘

  • 5/5 Sjs D. 1 year ago on Google
    Absolutely lovely inside and brilliant staff and the beer tastes amazing

  • 5/5 Martin S. 3 months ago on Google New
    This is 2nd time staying here and staff always super friendly! Rooms very comfortable and good bed. Great location for me !

  • 5/5 Angie C. 1 year ago on Google
    Went here today for the 1st time to celebrate my son's and sister's birthdays. The establishment was very inviting and clean. Staff we're very attentive. The food presentation was lovely, the food was freshly prepared and hot, and it tasted amazing. We all left very satisfied and completely stuffed 😊

  • 4/5 Mary Q. 11 months ago on Google
    Would like to give this hotel a good score but with a little bit of work they could have an excellent one The room was spotless,the bed linen and the towel really white and soft, the mattress was very comfy. Extra pillows a big plus extra heater another plus. The furniture all matched and was good standard lovely wallpaper. A few issues; bathroom door didn't close. No hand towels had to ask for them. No bulb in bedside light . But when one was put in lamp only lit up for 20 mins. We filled up our coffee from the trolley outside on the landing.. staff were very pleasant and helpful. So a little checking on rooms would send you up a star. We did enjoy our stay but we didn't eat here.

  • 5/5 claire i. 10 months ago on Google
    Fabulous stay at the New Brighton. Last minute booking, the room was large, immaculately clean and decorated to a high standard. We drank and ate in the bar which was really good and the staff couldn't do enough for you. My son and his girlfriend also joined us and they too had the same experience! Thank you for having us..... 100% recommend :)

  • 4/5 Chris N. 11 months ago on Google
    Great, friendly staff. Well located in the Victorian Quarter, a short up from New Brighton promenade, this place seems to have had a renaissance recently. Split into four areas. Outside, front terrace. Main seating at front of pub. Long bar area. Raised seating to rear. Probably holding around 300 people in the bar area. Nit stayed in the hotel bedrooms, but have seen them and they all look quite big and great value for money when compared to competitor hotel rooms in New Brighton and Liverpool.

  • 5/5 Julia W. 11 months ago on Google
    Went for mother's day tea time meal. Absolutely outstanding. The food was delicious, hot and tasty and plenty of it, the hellumi fries and roast dinner were to die for. Will definitely be returning.

  • 5/5 Dan B. 10 months ago on Google
    Lovely hotel. Nice room and staff were great. Only downside is parking when it is a sunny day

  • 5/5 Adele 8 months ago on Google
    I've not stayed in the New Brighton hotel, But I've had food and it was bloody Delicious, πŸ‘ŒπŸ˜‹πŸ˜ and I'm definitely going back, soon as well, πŸ‘Œ good service, πŸ‘ friendly staff, πŸ‘ŒπŸ’―πŸ™Œwhat more can you ask for,Drinks!! πŸ˜‚ and on my doorstep, πŸ‘ŒπŸ‘ cya soon, πŸ™ŒπŸ˜Ž

  • 5/5 Emma G. 8 months ago on Google
    Lunch here is amazing x πŸ˜‹ The food is freshly made and very tasty x πŸ₯° The photos are of a sweet chilli halloumi salad, loaded fajita fries and loaded salt and pepper chicken fries 😍

  • 5/5 Nicky K. 6 months ago on Google
    First time staying in this hotel with my partner and 3 year old. Absolutely loved it! Staff were lovely and very helpful, the room was very comfortable and spacious. Definitely recommend to anyone to stay here and it’s in such a good location. Will definitely be visiting this place again. Even my 3 year old kept asking to stay another night as he loved it an that isn’t usually like him. So 5* from us (would give more but it’s the limit) 😊

  • 5/5 Dad_Del_Ade F. 6 months ago on Google
    Everything was great. Staff are lovely. For the price the room was perfect. We ate in the restaurant and the was bang on, big portion and again great price. Thanks for having us.

  • 5/5 Jan G. 6 months ago on Google
    Second time at this venue for a pre show meal and it was super. The service was warm and friendly, the food delicious. A great start to a lovely night out Thank you

  • 5/5 Joan-Violet S. 4 months ago on Google
    A great hotel with an interesting history of being the first hotel and building in New Brighton..during the 1800's....great service, lovely rooms..great food, drinks and atmosphere...perfect location near to beach and amenities of New Brighton's beautiful Merseyside seaside resort. Visited here in Sept 2023

  • 5/5 Luan G. 5 months ago on Google
    Very welcoming. Lovely clean room with tea and coffee facilities and toiletries provided. All in all a great stay.

  • 4/5 Mal M. 3 months ago on Google New
    Parking difficult. Staff friendly. Food good, but prices slightly higher than expected for the area..

  • 5/5 Mick M. 2 months ago on Google New
    Great hotel. Very clean, terrific location for all the amenities . Won't say too much in case it gets too popular.

  • 5/5 Kim T. 3 months ago on Google New
    Great Christmas Party night last night. Great staff, well managed , good DJ and the sweetest young man collecting glasses who knew the words to every song that came on. Fabulous

  • 4/5 Glyn N. 2 years ago on Google
    Pleasant staff & locals. It was my last stop off point in thr evening after an afternoon of exploring the town & the night I was there it eas their 'open mic night? I shall be going again sometime I hope.

  • 5/5 Paul B. 2 years ago on Google
    Great day there today for my brother in laws baby's christening nice pub nice bar staff over all good day

  • 5/5 Ritchie C. 2 years ago on Google
    Accommodation basic but perfectly acceptable. The staff were fantastic - helpful, understanding and engaging, great team.

  • 5/5 Barry H. 2 years ago on Google
    Great place.. clean room. Staff lovely. Good prices..well placed

  • 5/5 Tina E. 2 years ago on Google
    I only went in for a quick drink but the staff were lovely and the place and toilets were clean

  • 5/5 Sharon H. 2 years ago on Google
    Lovely staff. Very clean. Definitely go again.

  • 5/5 Shaun 2 years ago on Google
    Great service lovely night out.

  • 5/5 Gary S. 2 years ago on Google
    Stayed here one night good value and really good service

  • 3/5 Shan T. 2 years ago on Google
    Room was nice and the manager very friendly and helpful. Location is loud with noisy revellers in the streets

  • 5/5 Victoria C. 2 years ago on Google
    Friendly service great rooms and the live music Saturday night was Ace! Thanks for a lovely weekend :) highly recommended 😊

  • 4/5 Grahame C. 2 years ago on Google
    Great staff, need to upgrade on the cider on draught, good for a party

  • 5/5 Anne C. 2 years ago on Google
    Lovely room. Very clean and quiet. Very friendly staff. Would stay again

  • 4/5 Kevin M. 1 year ago on Google
    Only sat in the bar, had a very nice time with friends. Service was quick and pleasant.

  • 5/5 Lindsey G. 2 years ago on Google
    Will stay there again. Very very clean. Staff brilliant and helpful

  • 5/5 Tricia C. 2 years ago on Google
    The room was very clean and comfortable. The bar staff made us feel very welcome, and were very helpful with local information. It was very close to The theatre, the beach, and places to eat.We would definitely recommend this place.

  • 5/5 Jane S. 2 years ago on Google
    Can't recommend this hotel highly enough.Staff most helpful, couldn't do enough for us.Room very clean,and a really comfy bed, will be back.

  • 5/5 Debbie A. 2 years ago on Google
    Stayed for one night. Friendly staff, comfy bed, ample pillows, value for money

  • 5/5 Toni H. 1 year ago on Google
    Beautiful wanted to bring the bed home it was soo comfortable 😌

  • 5/5 Sean H. 2 years ago on Google
    Great staff nice room bed was extremely comfortable!!! Top notch πŸ‘πŸ‘

  • 5/5 Laura 1 year ago on Google
    Fab place! The rooms were very clean and comfortable. Fantastic staff aswell very helpful and friendly my nan wasn't too well and a member of staff helped her and came back to check on her to make sure she was ok :) Highly recommended

  • 5/5 Adam T. 1 year ago on Google
    Lovely hotel, rooms were clean and quiet, beds comfortable. Staff friendly and helpful.

  • 5/5 Daniel H. 1 year ago on Google
    Great venue these days if anybody has not been for a few years I would go and see for your self πŸ‘ŒπŸ»


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