Subway image

Subway

Restaurant Fast food restaurant Meal takeaway Sandwich shop

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options. People often mention order, sandwich, salad, wrong, bread, staff, service,


Address

13 Wallasey Rd, Liscard, Wallasey CH45 4NL, United Kingdom

Website

restaurants.subway.com

Contact

+44 151 638 5757

Price rating

$ $$$

Rating on Google Maps

3.30 (135 reviews)

Open on Google Maps

Working Hours

  • Friday: 8:30 am to 9 pm
  • Saturday: 8:30 am to 9 pm
  • Sunday: 9 am to 7 pm
  • Monday: 8:30 am to 8 pm
  • Tuesday: 8:30 am to 8 pm
  • Wednesday: 8:30 am to 8 pm
  • Thursday: 8:30 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: order (14) sandwich (9) salad (9) wrong (8) bread (8) staff (7) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Mark G. 2 years ago on Google
    I went into the shop today and was served by Brad, I am currently experiencing a severe stammer, so hate trying to order food, Brad took the time to listen and everything thing was exactly what I asked for, as I have a very particular and fussy family 🙄 😆 superb service Brad thanks for making what is a usually a difficult and frustrating trip 'bearable, productive and easy 🙂
    2 people found this review helpful 👍

  • 1/5 connor u. 5 months ago on Google
    Never ordering from here again, the service was terrible and always getting my order wrong for a place that has no customers inside the staff don’t listen and can’t read properly when ordering on their online website, might as-well get monkeys to work there atleast they’d get the order right. Complete waste of money and can’t trust to eat here!
    1 person found this review helpful 👍

  • 3/5 graham h. 7 months ago on Google
    Just my opinion but when in the other day it has been a while but all the menus have changed and its just not for me any more . I left the store without purchasing anything

  • 1/5 Linz H. 2 years ago on Google
    All sandwiches were wrong. All had different bread that what I asked for. Sandwiches were poorly made and 2 out of 3 had hardly any filling. Disgusting service and waste of money. All items went in the bin.

  • 1/5 killuminatiTOS 6 months ago on Google
    I reckon it's time to teach monkeys to do jobs like this. The lass was useless and if you can't make a sandwich and that's why your in work then why are you even there?.

  • 1/5 Ilovesoobin 4 months ago on Google
    You think I’d learn not to order from here. It’s terrible, I’ve had MULTIPLE occasions where food arrived nearly two hours late and wrong. There is literally never anyone in there and they never look busy so god knows why they take so long and always manage to mess the order up

  • 1/5 Day h. 5 months ago on Google
    For a restaurant that’s got no customers inside when I collected my online order today the staff still managed to get my order wrong and this is not the only occasion they’ve made mistakes, can’t trust to eat here. Wouldn’t recommend it’s terrible!!

  • 5/5 Christopher B. 8 months ago on Google
    THEY HAVE GLUTEN FREE BREAD!! MY MAN! MY HERO!

  • 1/5 Dean A. 10 months ago on Google
    Awful place, with awful staff who dont listen or care. My sandwich was a messy collapsing disgrace served with a slam and a grunt.

  • 1/5 Ell F. 1 year ago on Google
    I usually like subway. Until now I'm not sure I've ever had a bad experience in one. To say the service is at a snails pace is an insult to snails. When I got there I was second in the queue but it took 15 minutes to get served then another 10 for him to make 1 sandwich and a tea (which was surprising because I asked for coffee). Only 2 staff members on, one only doing the takeout orders. The other was clearly a trainee. Because he was painfully slow and generally confused about the location of the bread the sauce the milk. Everyone needs to train at least a little bit to master a job but to not have someone shadow new employee's and give them a hand when they need it is just bad management. As there are a growing number of bad reviews for this branch that might be the problem.

  • 1/5 Rhi D. 10 months ago on Google
    Maybe it's the branch, or maybe it's subway trying to save money, but I'm sure there used to be more than two slices of cheese and four slices of tomato and cucumber on a veggie delight footlong. Really awful value for money, and very disappointing sandwiches.

  • 1/5 Charmaine S. 10 months ago on Google
    Ordered a tuna salad for delivery when it arrived I just received a bowl of mixed salad no tuna!! Feeling hungry I made an effort to eat just the mixed salad. Hours later developed pains in stomach and had an upset belly, can only think that the salad wasn’t washed properly or has been left out too long. As didn’t have anything else to eat that day that could of upset the stomach so suddenly

  • 1/5 Morgane A. 9 months ago on Google
    Do not order from this store. Ordered a foot long online and got a 6 inch sub, barely any filling. Can't seem to get a replacement/refund through the website, but more importantly I've been trying to call the store over the past half hour and I keep getting hung up on without anyone answering the phone.

  • 1/5 Danny S. 1 year ago on Google
    Food was cold, had to go back to get redone. Second orders fell apart

  • 1/5 Alfie D. 1 year ago on Google
    The staff member that served me and my girlfriend was just a absolute joke, didn’t listen to what we where saying to him and when I said I wanted Caesar he stood and looked at me and said “Caesar” basically questioning me as to what I wanted. On another note the salad tubs where full of dried up slices of salad (and in the cucumber tub there was bits of red pepper,sweetcorn and red onion all in the one tub), As of now me and my girlfriend have fallen somewhat Ill and feel like where going to be sick, looking back on it makes us think it was caused by the salad that had been left out for god knows how long.

  • 1/5 Jessica M. 1 year ago on Google
    Totally wrong order, got to ham footlong came with just ham little lettuce and sauce nothing else wrong bread

  • 1/5 J E. 1 year ago on Google
    Updated review. Tried again. See if anything's changed - who the heck do you employ? No breads correct. Items missing. Chicken rubbery. You really are an embarrassment! ZERO STAR. sort yourselves out. Last inch of each sandwich which was already wrong, empty!! Old review. Always have issues ordering from here. Fillings never evenly spread so just toasted bread for the last inch. You’re looking at it as you make it? Surely you can tell? Tuna salad missing loads of veg options! Crinkle wedges - soggy and completely tasteless.

  • 1/5 adam r. 1 year ago on Google
    Poor forgot something off my order but won't answer the phone to sort it rang over 10 times there leaving it to ring out

  • 5/5 Chris P. 1 year ago on Google
    First time I've been to subway in a long time and my sandwich was gorgeous and the staff very friendly

  • 1/5 David B. 1 year ago on Google
    Worst sandwich ive EVER had. one piece of olive, one girkin, one spinich leaf. If you're going to rashion portions, perhaps alter your prices so they reflect your mean portion sizes!

  • 4/5 Lin K. 2 years ago on Google
    Like their boxed salad & veggie burger. Cosy place to eat a basic meal.

  • 1/5 Janey O. 2 years ago on Google
    Awful food was cold bread was hard Pepsi machine wasent working only had a few choices in cold drink dirty counter top should of walked out, toilet would not flush be warned

  • 1/5 Alex S. 2 years ago on Google
    Absolutely terrible service at this subway, got my order completely wrong and dont answer the phone at all to be able to speak to staff, very disappointed

  • 1/5 Geoffrey G. 1 year ago on Google
    Staff are a joke, couldn’t care less and don’t put what they should in the sandwiches. Trying to improve yields with complete disregard for customer service and satisfaction. Joke.

  • 1/5 kelly m. 2 years ago on Google
    I placed an order via just eat, my sandwich was hard I made a request for brown bread not toasted, I received my sandwich on brown however as noted the bread was hard, the sandwich was not edible and I have attempted to contact the store however no answer and no option to complain regarding the order for this to be rectified, the order was incorrect and had been made using stale bread. I will not be using the store again!

  • 1/5 Alan H. 1 year ago on Google
    Quality has gone down the pan. Staff are not putting the correct ingredients in to save money and just couldn’t care less. Lucky if you get a gram of lettuce here, have to ask multiple times for more. Totally useless. Sort it out. You’re a joke.


Call +44 151 638 5757 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✗ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ No-contact delivery

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