3/5 Doreen T. 6 months ago on Google
The
setting
Ng
was
extremely
busy
which
is
to
be
expected
for
Sunday
lunch
time.
We
met
up
with
other
family
who
had
also
booked
a
table
and
instead
of
the
two
booth
that
were
reserved
for
us
we
were
offered
two
tables
in
closer
proximity
which
we
appreciated
at
the
time.
Our
orders
were
taken
at
the
table
for
both
food
and
drinks,
on
arrival
of
the
drinks
we
were
advised
we
could
go
to
the
carvery
when
we
were
ready.
The
queue
seemed
long
but
the
service
was
efficient.
On
returning
to
our
table
we
had
no
cutlery
or
serviettes
and
had
to
go
hunting
for
them.
Family
members
on
the
other
table
had
the
same
experience
and
asked
a
waitress
for
cutlery
but
she
never
returned
with
any
and
the
hunt
was
on
again.
One
drink
was
missing
from
the
other
tables
delivery
and
when
approached
a
waitress
did
supply
it.
However
when
checking
the
bill
at
home
the
second
table
was
billed
for
a
soft
drink
refreshment
but
there
wasn't
one.
We
can
only
assume
they
were
charged
twice
for
the
forgotten
drink
on
the
original
order.
The
meal
was
very
good,
the
customer
service
left
us
feeling
twice
about
returning.