2/5 Lee C. 1 year ago on Google
I
actually
wasnt
going
to
leave
a
review
because
I
felt
sorry
for
the
staff,
but
after
reading
recent
reviews
I
feel
compelled
to
write
something
because
clearly
something
is
wrong
with
the
management
of
the
place.
On
arrival
we
were
told
there
were
no
seats
in
the
restaurant
(despite
having
booked)
so
we'd
have
to
sit
in
the
bar.
Not
an
issue
really.
We
were
sat
close
to
the
bar
which
was
noisy
but
fine.
3
menus
(crumpled
pieces
of
a4
paper)
were
given
to
us
and
we
ordered
drinks.
Drinks
came
after
a
bit
of
a
wait
at
which
point
we
were
told
its
cash
only.
I
haven't
carried
cash
for
a
couple
of
years
now
which
would
have
been
a
problem,
luckily
my
father
in
law
sorted
it
out,
which
was
doubly
embarrassing
as
it
was
meant
to
be
our
treat
as
they
came
up
to
help
us
move
into
our
new
house
in
Oxton.
Drinks
came
whilst
we
waited
for
food,
which
was
a
long
time.
We
ordered
more
drinks
and
only
1
of
them
turned
up.
The
others
never
arrived,
well
they
did,
but
about
50
mins
later.
Food
did
arrive
but
without
cutlery.
There
was
no
setting
the
table,
a
bunch
of
knifes
and
forks
were
just
dumped
on
the
middle
of
the
table
for
us
to
sort
out.
I
asked
for
napkins
and
was
told
they
didnt
have
any.
Wow!
The
poor
lad
managed
to
find
some
by
taking
them
off
the
empty
tables(?)
in
the
restaurant
area.
The
food....was
ok!
Absolutely
nothing
wrong
with
it
but
the
dining
experience
was
appalling.
We
didnt
want
any
more
drinks
or
to
hang
around
for
any
longer
so
asked
for
the
bill.
My
wife
noticed
we
hadn't
been
charged
for
drinks
so
assumed
we
had
been
comped
them
to
compensate
for
our
terrible
experience.
But
I
wanted
to
double
check
they
hadn't
made
a
mistake
as
I
didn't
want
the
lad
to
get
into
trouble.
Turns
out
they
had
made
a
mistake
and
our
bill
was
apologetically
amended
(minus
the
2
50
minute
lemonades).
Overall
it
was
a
disaster.
It
was
our
first
night
as
Oxton
residents
and
not
one
we'll
be
looking
to
replicate.
Again,
I
want
to
point
out
that
I
didnt
feel
like
any
of
this
was
on
the
staff.
They
were
fully
aware
and
apologetic
about
all
of
the
issues.
But
reading
previous
reviews
this
is
clearly
not
a
one
off.
The
food
was
decent,
so
there's
something
to
build
on,
but
from
a
management
perspective
something
needs
fixing
here,
for
the
benefit
of
the
customers
AND
the
poor
staff.
1 person found this review helpful 👍