Western Approaches image

Western Approaches

Tourist attraction Historical place museum

Restored, former secret underground HQ for directing the Battle of the Atlantic war effort. People often mention visit, museum, time, staff, interesting, history, experience, great, people, amazing,


Address

1-3 Rumford St, Liverpool L2 8SZ, United Kingdom

Website

liverpoolwarmuseum.co.uk

Contact

+44 151 227 2008

Rating on Google Maps

4.70 (1K reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 AM to 6 PM
  • Friday: 10 AM to 6 PM
  • Saturday: 10 AM to 6 PM
  • Sunday: 10 AM to 6 PM
  • Monday: 10 AM to 6 PM
  • Tuesday: 10 AM to 6 PM
  • Wednesday: 10 AM to 6 PM

Featured Reviews


Frequently mentioned in reviews: visit (32) museum (27) time (19) staff (17) interesting (13) history (12) experience (12) great (11) people (11) amazing (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Louise H. 2 years ago on Google
    Informative, well laid out. Takes between 60 mins and 90 mins. Not massive, good bonus is that entry covers you for an annual pass. Used national lottery free £25 so was excellent value.
    5 people found this review helpful 👍

  • 5/5 Jim M. 1 year ago on Google
    You are transported back to the 1940s in this unique attraction. The exhibits and displays illustrate the technology available in those days. As someone who served in the Merchant Navy, it brings home the trials and tribulations of wartime. Thoroughly recommend visiting and you can return as many times as you like for a year.
    4 people found this review helpful 👍

  • 5/5 Frank B. 1 year ago on Google
    Amazing museum!!! Well well worth a visit. Very well laid out excellent exhibits. Wonderful piece of history.... If your reading this then go......
    4 people found this review helpful 👍

  • 5/5 Steve D. 1 year ago on Google
    One of the UK's hidden secrets and a huge MUST SEE whilst you are visiting or even live in my amazing hometown of Liverpool! You wouldn't even know that this was here underground and that it did so so much during the war and the huge significance the western approaches had during WW2. You can feel yourself go back in time as you go down the steps that opens out to rooms galore like Churchill War rooms are. Churchill actually visited the approaches! It's an amazing museum, very well preserved with more and more being added and opened to the public. Its stepping into the shoes of those that worked there and who played a huge role during the Atlantic crossing of merchant vessels. You need a few good couple of hours or more to take it all in as there is alot to see and to do. The entrance price is very reasonable and the volunteers who run it are very friendly, polite and dedicated. It's certainly a place not to visit as it truly shows the role and just how secret it was. On the carpark opposite, you can see the last few bits of Banksy painting that is sadly no longer there after you visit, walk down to the Mersey and imagine the huge role the Western approaches played.
    4 people found this review helpful 👍

  • 5/5 Nicky B. 2 years ago on Google
    Not knowing that this existed in Liverpool, we had a very pleasant visit this morning. We loved the tickets, presented as wartime passes, which added to our experience. Seeing first hand how hard it was for those working toward getting our fleet in the right place at the right time to defeat the enemy was a truly humbling experience. Interactive elements made it a definite must for all the family.
    3 people found this review helpful 👍

  • 5/5 Lyn B. 6 months ago on Google • 345 reviews
    Great place to visit. Amazing that it lay undiscovered all those years after the war,but great that they've opened it up to the public now. When we arrived, a school trip had just arrived, and they looked like they were enjoying the guided tour through the museum.

  • 5/5 Nick D. 1 year ago on Google
    Great underground museum dedicated to the battle of the Atlantic and the staff who ran operations. Much improved and expanded since we visited a few years ago, map room more authentic. The little self service tearoom is a welcome addition at the end of the tour. Helpful, friendly staff and your ticket is valid for readmission for 12 months ! 😵👍
    2 people found this review helpful 👍

  • 5/5 Matt B. 11 months ago on Google
    What a place! Seems to be very unknown, but Western Approaches was vital to counteract the U-boat threat. Brilliant museum, the fact the rooms look like they used to, plus the exhibits are amazing. The only issue I have with museums like this (including Bletchley park) is the fact they don't really cross over. For example ULTRA decrypts were vital to counter the threat, as was Western Approaches. It would be good for them to reference each other and maybe work together in that respect. I feel the shop could be a lot better, especially on the book front. For example Marc Milner did an amazing book on this topic called "Battle of the Atlantic". Overall, it is a fantastic museum. Just the shop could be better.
    2 people found this review helpful 👍

  • 5/5 Matt W. 2 years ago on Google
    Had loads of fun learning about the massive part this place played during WW2. My young son loved the spy mission
    2 people found this review helpful 👍

  • 5/5 Keith C. 2 years ago on Google
    What a fantastic memorial to all who served. There was even a photo of the Captain my father sailed with when dad was 2nd officer. Captain Reider Kristiansen was a very fine seaman and Commanded a "lucky ship." Survived right through WWII. M/S Montevideo. Norwegian flag with Nortraship. Dad even managed a couple of days off in Liverpool to marry my mum on 14 Feb 1944.
    2 people found this review helpful 👍

  • 5/5 phil w. 3 years ago on Google
    Brilliant friendly staff and a superb visit...I'm so embarrassed to say I've lived in Liverpool city for many years and never across the bunker before....so glad I did...gives you a great glimpse into wartime and conditions people worked there did...great value as well pay once and you can visit as many times as you want then for another 13mnths....I'll certainly be going back again SOON
    2 people found this review helpful 👍

  • 5/5 Helen J. 1 year ago on Google
    Brilliant place to visit. We visited on a Saturday lunch and it was quite quiet. The staff are lovely and very informative. Lots to read and explore and it great that it's been opened to the public to keep the history alive. Tickets are valid for a year so will definitely be back for another visit. We took our time and spent nearly 2hrs there.
    2 people found this review helpful 👍

  • 5/5 Paddy C. 1 year ago on Google
    Fascinating learning about Liverpool's strategic position in WW2. Informative museum, giving appreciation for the roles played by so many in the communication, planning and tactical aspects of that war. I loved being in the actual secret location of this massive operations and control center, so well preserved, with great scenes. Wonderful experience visiting the Western Approaches Museum.
    2 people found this review helpful 👍

  • 5/5 Nuts 6 months ago on Google • 147 reviews
    A wonderful time warp of the underground labyrinth of rooms chronicling the amazing work of Western Approaches Command controlling the Atlantic convoys during WWII. There are numerous fascinating artefacts, a bath that Winston Churchill used and the Operations Room left as it was when it closed in 1945. The vital work by the WRNS and WAAF is shown. A great place to visit with friendly helpful staff.

  • 5/5 Bethany S. 7 months ago on Google • 145 reviews
    This is such a wonderful museum! According to their website, “Commanders, WRNS and WAAF personnel worked day and night in the Operations Room, the nerve centre of the Battle of the Atlantic. Here they monitored convoy routes and vital shipping lines, pin-pointing enemy locations on a huge map wall, where total accuracy was necessary to enable the Royal Navy to contact and destroy the enemy." The Operations Room has remained exactly how as it was left when the doors were closed on 15 August 1945. The sad part of the story of this museum is that the original space was about three times larger, but the space was filled in and paved over for a parking lot. When the last remaining section was discovered, there was some discussion about whether to do the same with it. Thankfully, the powers that be decided it was worth preserving, because the artifacts it houses are treasures. My favorite part of the museum is that which is devoted to the Wrens. So often the vital role of women in the war is overlooked. This museum addresses that omission. If you have any interest in the history of WW2, this is a must see.

  • 4/5 william w. 1 year ago on Google
    Nice hidden museum in Liverpool. Nice informative displays. Worth a couple of hours of your time. Entrance gets you an annual pass too as a bonus
    1 person found this review helpful 👍

  • 5/5 Parisha 10 months ago on Google
    A very interesting museum about how operations were organised in the war. Everything is well explained by the information on the walls and the museum itself is interactive which made the displays more immersive. We were pretty much the only people there, so was really quiet when we were walking about.
    1 person found this review helpful 👍

  • 5/5 paul d. 2 years ago on Google
    Excellent museum, very informative really helps you understand the hardships the service men put up with at sea, also tells how information came into the building,how ships were plotted as they travelled, there are some steps at the start
    1 person found this review helpful 👍

  • 5/5 Max H. 2 years ago on Google
    Great museum went there for a vintage event. The people behind the till are very Friendly
    1 person found this review helpful 👍

  • 5/5 Lewis C. 7 months ago on Google
    I recently had the pleasure of visiting the Western Point War Rooms, and it was an outstanding experience. The wealth of historical information available was truly impressive, making it an educational journey through time. The staff were not only knowledgeable but also incredibly friendly, adding a welcoming touch to the visit. Exploring the war rooms left me hungry for more, and I'm already looking forward to my next visit. If you're a history enthusiast or just curious about wartime history, the Western Point War Rooms should be at the top of your list. It's a place where learning and exploration come together seamlessly, and I can't wait to return for another enriching adventure.
    1 person found this review helpful 👍

  • 5/5 Pamela A. 2 years ago on Google
    Fantastic museum, so much to see
    1 person found this review helpful 👍

  • 5/5 Tasha R. 2 years ago on Google
    We took the kiddos (8 y/o girl and 4 y/o boy) to this and we had an absolute blast! The kids had a tough time picking which room was their favorite. While they were interacting with the room items, the hubs and I actually got to read the info about the bunker. It leaves you feeling appreciative for all the hard work, time, and intellect that went into winning WWII. Dave at the front desk was extremely helpful! Wish we lived closer so we could explore it again. Highly recommend!
    1 person found this review helpful 👍

  • 5/5 Nick B. 3 months ago on Google • 124 reviews New
    This is an amazing place!! Well thought out and a great insight to an important part of our history. You can even see a bath Churchill used when he visited.

  • 5/5 Michael R. 3 months ago on Google • 46 reviews New
    Great museum loads to see, listen to, and read . Some parts and facts are fun and interactive. Some sinister items like the luftwaffe maps of bombing targets in Liverpool. We spent about an hour looking around, but you could spend easily a couple of hours. your admission ticket gains you access all year for further visits, and it makes you appreciate what people did during the war. it's well worth a visit.

  • 5/5 David R. 7 months ago on Google • 26 reviews
    Delve into the secure, underground cavernous Command and Contol Centre for WWII's Battle of The Atlantic!! Newly renovated and featuring never before seen rooms this will captivate the imagination of adults and children alike. For those very young and inquisitive minds it offers the chance to search for a hidden character called Admiral Mouse Horton, will you be the only one to find this ellusive mouse??

  • 5/5 H 2 months ago on Google • 26 reviews New
    Absolute hidden gem, am so glad we found this place and have already recommended it to family and friends.

  • 5/5 David P. 1 year ago on Google
    Very emotive, interesting and fun! Really brought to life how critical the story was and how human it was.

  • 5/5 Jan H. 1 year ago on Google
    Absolute gem of a museum. Hidden below the buildings in Exchange Flags is the headquarters of what was the operation that made all the difference to the outcome of the Second World War and in particular protecting the Atlantic convoys. The work was carried out almost exclusively by female forces staff which I found inspiring. Perfectly preserved, interactive, hugely informative. The welcome from the staff was friendly and we loved their 1940s clothing. Your entrance ticket is valid for a year too!

  • 5/5 L 2 months ago on Google • 5 reviews New
    This place was amazing, I took my son to this museum and we both enjoyed the experience. We opted to play the spy trail game as we went from room to room. The layout of the rooms with replica pictures, exhibits and uniforms were outstanding. You could feel the importance of everyone's role. We spent nearly 2 hours there and will be going again, as we have our passes valid for 12 months.

  • 5/5 Sian L. 2 years ago on Google
    I was so lucky being able to visit here today whilst on a school trip with work I was blown away with the museum which was so informative and interesting. A brilliant place I would recommend to everyone.

  • 5/5 Ryland B. 1 year ago on Google
    Very thorough exhibit on the very important activities undertaken here during World War 2. Very fascinating, easy to nerd out on the equipment and construction of the bunker. There is even an enigma encoder!

  • 5/5 Von C. 1 year ago on Google
    Amazing slice of hidden history with a whole exhibition about WREN's Authentic and real. Plus, if you keep your 'passport' you get to go as often as you like for 12 months - excellent value for money. Would say this is for the older child and people who can manage stairs.

  • 5/5 Mark C. 1 year ago on Google
    I was lucky enough to visit when they hosted a re-enactment of the commanding of the mission to sink the Bismarck. While walking around the former WWII forces control center there was multiple fun immersive war-based activities. Definitely worth a visit!

  • 4/5 Edwould Z. 1 year ago on Google
    Great little museum to visit to learn about the war in Liverpool, what happened, what they achieve, what the reason of the HQ and to know about the Western Approaches. Takes about an hour to go through and read things.

  • 5/5 Jonathan P. 11 months ago on Google
    Lovely staff and such an interesting museum around one of the main top secret naval control bunkers of the 2nd world war. Would recommend to anyone who wishes to discover additional WW2 Naval history.

  • 5/5 Nick J. 11 months ago on Google
    Important landmark preserved as an everlasting reminder the contribution Liverpool made to the war effort. Brilliant staff. Excellent exhibits. The war room is breathtaking!

  • 5/5 Robert N. 9 months ago on Google
    Possibly the best WWII related historical place I've had the pleasure to visit in the whole of the UK. The staff on duty are very welcoming and once greeted by them you're in for a fascinating self guided tour which includes lots of unique exhibits and a chance to learn about an aspect of the war that I previously knew less about. We arrived around 16:30 (last entry is 5pm) however if you enjoy history I'd definitely recommend arriving earlier as we found ourselves running out of time and wanting to stay longer! It's definitely worth the full price however if you're a student bring your ID as there's a discount.

  • 5/5 Freddy B. 1 year ago on Google
    If you want to know what it was like in WWII go here, so much history and hands on experience of the people who fought the battle of the Atlantic. Very poignant and able to get to touch the documents and read the messages with the people involved at such a critical time in world history for this country

  • 5/5 David B. 1 year ago on Google
    Got there for opening, had the whole place to myself so had plenty of time to wander around and take it all in. Absolutely fascinating place and hard to believe that it was hidden away. Only let down would be the gift shop is pretty poor, not loads to buy

  • 5/5 Crystal B. 2 years ago on Google
    Really good museum with an insight into the operations during WW2. We managed to complete it in just over an hour so feels slightly on the steep end for how long you spend there but still good.

  • 5/5 Derek M. 2 years ago on Google
    Worth a visit, lots to see.

  • 5/5 Margot H. 2 years ago on Google
    This was a very interesting and moving experience. It felt very real and it gave you a true feel for the value of the job they did, there in the lower depths of the building. They used the very basic technology of the time. It is very well preserved and you could spend hours there. My party were there for an hour and a half. The ticket is valid for 12 months and we are going again in September to fully appreciate the whole experience. Fully recommend a visit.

  • 5/5 Anji R. 2 years ago on Google
    Absolutely fantastic place to visit. So many things to see and learn. Went with the family, ages from 10 to 40. All found it a great few hours fun!

  • 5/5 Mark D. 2 years ago on Google
    Fascinating insight to see how the planning and co-ordination was done in an age long before we started relying on computers to do things. All the hand typed notes and updating of the boards was an incredibly important part of the war effort. You are free to wander through at your own pace with plenty of notes to explain what went on and who the people were but there are also guided tours if you prefer.

  • 5/5 Lee R. 2 years ago on Google
    Fantastic experience, my three loved it. We had the place to ourselves on a Sunday morning. Staff made them feel special at start and beginning. Superhero week made it extra special. If your child is under 11 it's a big hit.

  • 4/5 Tom B. 2 years ago on Google
    HQ of the Western Approaches during WW2. Really interesting museum walking through the the tunnels underground as they were during WW2. You get 12 months entry as part of your entry fee.

  • 5/5 Mark H. 2 years ago on Google
    Fantastic place wish I went round with a guide got this place recommended did not disappoint did not realise what brave people there was men and women walking in the shoes of clever brave people great place for every one all ages

  • 5/5 Diane J. 2 years ago on Google
    Brilliant place to visit.

  • 5/5 Colin S. 2 years ago on Google
    A gem, don't miss this time capsule

  • 5/5 Mark C. 2 years ago on Google
    Really unusual and evocative museum, well worth a visit

  • 5/5 Graham C. 2 years ago on Google
    Its a must see brilliant day out

  • 5/5 Phillip Parr (. 2 years ago on Google
    Fantastic look at an intact command bunker from the war after the war to end all wars

  • 4/5 Craig J. 2 years ago on Google
    Really informative and staff are really friendly. Highly recommended

  • 5/5 Roger Le D. 2 years ago on Google
    Very informative, good place to visit. Knowledgeable staff.

  • 5/5 ike b. 2 years ago on Google
    An amazing underground bunker, 13.50 gpb to get in but it was an interesting time.

  • 5/5 Fiona D. 2 years ago on Google
    This place is amazing. My 12 year old son loved his visit and said places like this make history more interesting. Guides were brilliant and answered all of his questions patiently and with incredible knowledge. Please visit this amazing insight into WW2 operations and strategy.

  • 4/5 Alan J. 2 years ago on Google
    Well worth a visit

  • 5/5 Wendy M. 2 years ago on Google
    Great experience

  • 5/5 Kerry G. 2 years ago on Google
    The staff were dressed accordingly, and friendly. Small gift shop. Theres a stamp book to complete as you go along. Very interesting.

  • 2/5 Derek P. 2 years ago on Google
    Very interesting concept but you can see it has been built on a tiny budget. Needs much more interactive features. Much like the Churchill Rooms in London.

  • 5/5 C 2 years ago on Google
    Amazing place, but you need to improve your advertising, I only found out it existed a couple of years ago through word of mouth. I'll definitely return with other friends and family. It's great how you're restoring more rooms as time goes on.

  • 5/5 Jon B. 2 years ago on Google
    Well organised, well laid out, very informative and highly enjoyable. Pleasant staff, nice gift shop, and A RUDDY GREAT SECRET BUNKER RIGHT UNDER THE MIDDLE OF LIVERPOOL!!! Highly recommended.

  • 4/5 Susan W. 2 years ago on Google
    A small museum that's hugely interesting. Not our first visit but new rooms and exhibits have opened since we were last there. Staff member was very friendly. No cafe, but as space is at a premium that's understandable. The loos were lovely and clean plus the shop was well stocked with interesting items. Stairs may make this difficult for some but we'll worth a visit. Would highly recommend.

  • 5/5 Linda S. 2 years ago on Google
    An ideal place to visit if you are interested in the roles our Service people played in WW2. Very friendly and helpful staff.

  • 5/5 Jon Carl P. 2 years ago on Google
    Excellent place to spend a few hours. Amazed at the maze of corridors and rooms. History that needs to be remembered. The only battlefield that Winston was really worried about, The Battle of the North Atlantic.

  • 4/5 Paul C. 2 years ago on Google
    Very interesting , but very cramped when busy

  • 4/5 Victoria B. 2 years ago on Google
    A great experience. Hidden gem, as initially lost in time. Well worth a visit . We there at a 40s weekend- had it Bern really time 40s this a secret underground operational facility.

  • 5/5 Just D. 2 years ago on Google
    We've had wonderful times at their 40s experience weekends. You should too.

  • 5/5 Jennifer C. 2 years ago on Google
    Brilliant to visit. Grandson loved it as he wants to join the Navy. Such knowledgable and helpful staff. Your entrance fee lasts for a year so you can return any time.

  • 5/5 Adrian M. 2 years ago on Google
    Kids really enjoyed their time here.


Call +44 151 227 2008 Open on Google Maps

Amenities


  • Accessibility
    • ✗ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom

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